Axel Hotel Madrid - Adults Only

Hotels
9.2 (4966 reviews)
Atocha, 49 , Madrid , es

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Loud noise issues
Inconsistent room quality
Poor layout

Categories

Cleanliness
9.28
Much appreciated cleanliness in multiple reviews.
Service
9.55
Consistently mentioned as friendly and helpful.
Location
9.89
Highly praised for its excellent location.
Room Quality
8.74
Mixed reviews due to room size and some layout issues.
Amenities
8.57
Some amenities reported as lacking or not functioning.
Value for Money
8.93
Considered reasonable by some, but others noted layout and noise concerns.
Food and Beverage
9.08
Breakfast was praised, but some requests were not met satisfactorily.
Overall Experience
9.55
Generally very positive, with good staff interaction and enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:07

Property Description

Luxurious Accommodation

Set in Madrid city centre, Axel Hotel Madrid - Adults Only offers stylish rooms with modern amenities including air conditioning, TV, and private bathrooms with free toiletries. The hotel caters to a diverse clientele and ensures a comfortable stay for all guests.

Gastronomic Delights

Indulge in a culinary journey at the hotel's restaurant, offering a modern twist to local cuisine. Unwind at the roof-top terrace's sky bar with panoramic city views or take a refreshing dip in the pool. Additionally, a trendy Cocktail bar awaits to elevate your evening experience.

Prime Location

Conveniently located within walking distance to Chueca and major attractions like Plaza Mayor, Axel Hotel Madrid is the perfect choice for travelers seeking a vibrant and inclusive atmosphere in the heart of the city.

Book your stay at Axel Hotel Madrid - Adults Only for an unforgettable experience in Madrid.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

9.2
Based on 4966 reviews
Cleanliness: 9.28
Service: 9.55
Location: 9.89
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.93
Food and Beverage: 9.08
Overall Experience: 9.55
C
Clément couple fr
8
2026-05-30 via Nuitee
J
Jean-Michel solo_traveller fr
8
Excellent sejour
Pros:

Excellent emplacement en centre ville

2026-05-30 via Nuitee
S
Selva solo_traveller it
8
Madrid nel cuore
Pros:

Tutto

Cons:

Nulla

2026-05-30 via Nuitee
S
Sofia couple it
10
2026-05-29 via Nuitee
J
John solo_traveller gb
4
Poor welcome and poor standard of room but good location
Pros:

Good location
Pool area

Cons:

Outdated decoration
Extremely poor welcome to the hotel
TV not working
Poor water pressure in room
Door not opening fully

2026-05-29 via Nuitee
E
Erich solo_traveller ch
7
Pros:

Das Design, die Dachterrasse mit Pool

Cons:

Das Zimmer Nr 1 war sehr dunkel mit wenig Tageslicht

2026-05-29 via Nuitee
L
louw couple gb
8
2026-05-29 via Nuitee
M
Marko solo_traveller hr
8
May 2026
Pros:

Location Room Service Reception

Cons:

Rooftop

2026-05-28 via Nuitee
S
Salih couple tr
9
2026-05-28 via Nuitee
F
Frank couple de
10
2026-05-28 via Nuitee
A
ANNE-SOPHIE couple fr
10
Pros:

le service et l accueil top
personnel très prévenant
situation excellente
piscine roof top genial

2026-05-27 via Nuitee
O
Otmar couple nl
10
2026-05-27 via Nuitee
G
Gabriele couple it
8
tutto benissimo. ci tornerei volentieri
Pros:

posizione eccezionale nel cuore di Las Letras. comodissimo anche per raggiungere a piedi il museo Reina Sofia e godersi il magnifico Guernica di Picasso. colazione internazionale e personale molto gentile

Cons:

onestamente? solo il rubinetto del bagno da cui usciva poca acqua e la porta di vetro che non concede molta privacy

2026-05-26 via Nuitee
H
Henna Julia extended_group fi
9
Hotel moderno y céntrico para una estancia cómoda en Madrid
Pros:

Es un hotel bien situado, con una piscina y terraza en la planta superior. Las habitaciones son tranquilas. El servicio es amable y todo funciona bien.

2026-05-26 via Nuitee
P
Peter solo_traveller se
10
2026-05-26 via Nuitee
O
Othmar solo_traveller at
7
2026-05-26 via Nuitee
S
Serge couple fr
8
On a bien aimé
Pros:

Être centre ville, hôtel sort de l’ordinaire mais bien conçu pour certains couples
Petit déjeuner très bien

Cons:

Éclairage un peu trop sombre

2026-05-26 via Nuitee
S
Simona couple it
7
Comunque per i prezzi di Madrid più che bene
Pros:

La posizione

Cons:

La location per la colazione triplo piccola e il fatto di non avere il bagno in camera tradizionale, invece c’è il lavandino all’entrata e il wc e la doccia in uno stanzino

2026-05-26 via Nuitee
S
Simon couple gb
8
Pros:

Location excellent. Staff very friendly and helpful. Communal areas really open and friendly for socialising.

Cons:

Our room decor felt a little tired. Didn't feel attention to maintenance was good. Broken floor tiles, duck tape covering spots that was falling away.

2026-05-26 via Nuitee
F
Fynn Ole solo_traveller de
10
Pros:

Everything was perfect, just like always. We have absolutely nothing to complain about. The hotel, the service, and the overall experience were excellent. We really enjoyed our stay and would happily come back again.

Cons:

Nothing to complain about at all — everything was great.

2026-05-26 via Nuitee