Axel Hotel Madrid - Adults Only

Hotels
9.2 (4988 reviews)
Atocha, 49 , Madrid , es

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Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Loud noise issues
Inconsistent room quality
Poor layout

Categories

Cleanliness
9.28
Much appreciated cleanliness in multiple reviews.
Service
9.55
Consistently mentioned as friendly and helpful.
Location
9.89
Highly praised for its excellent location.
Room Quality
8.74
Mixed reviews due to room size and some layout issues.
Amenities
8.57
Some amenities reported as lacking or not functioning.
Value for Money
8.93
Considered reasonable by some, but others noted layout and noise concerns.
Food and Beverage
9.08
Breakfast was praised, but some requests were not met satisfactorily.
Overall Experience
9.55
Generally very positive, with good staff interaction and enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:07

Property Description

Luxurious Accommodation

Set in Madrid city centre, Axel Hotel Madrid - Adults Only offers stylish rooms with modern amenities including air conditioning, TV, and private bathrooms with free toiletries. The hotel caters to a diverse clientele and ensures a comfortable stay for all guests.

Gastronomic Delights

Indulge in a culinary journey at the hotel's restaurant, offering a modern twist to local cuisine. Unwind at the roof-top terrace's sky bar with panoramic city views or take a refreshing dip in the pool. Additionally, a trendy Cocktail bar awaits to elevate your evening experience.

Prime Location

Conveniently located within walking distance to Chueca and major attractions like Plaza Mayor, Axel Hotel Madrid is the perfect choice for travelers seeking a vibrant and inclusive atmosphere in the heart of the city.

Book your stay at Axel Hotel Madrid - Adults Only for an unforgettable experience in Madrid.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

9.2
Based on 4988 reviews
Cleanliness: 9.28
Service: 9.55
Location: 9.89
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.93
Food and Beverage: 9.08
Overall Experience: 9.55
B
Bouckaert • solo_traveller • be
9
2026-06-20 • via Nuitee
M
Marco • couple • de
7
Alles gut…!
Pros:

Ja war ok

Cons:

Der, an der Rezeption war am Anfang etwas seltsam…. Aber das legte sich schnell 😂😉🤘🏼

2026-06-20 • via Nuitee
C
Chris • solo_traveller • gb
6
2026-06-19 • via Nuitee
A
alvaro • couple • cl
9
Ideal para ser libre
Pros:

Cómodo

Cons:

Es complicado que tenga una visión abierta a la ducha cuando vas con amigos y no pareja, pero está bien

2026-06-19 • via Nuitee
M
MARKO • solo_traveller • si
10
Pros:

Unique. Calm. Great location.

Cons:

Work on the diversity of breakfast options.

2026-06-19 • via Nuitee
M
Monteros • solo_traveller • ec
8
2026-06-18 • via Nuitee
O
oguzhan • couple • tr
10
2026-06-18 • via Nuitee
D
Daniel • couple • gb
8
2026-06-18 • via Nuitee
C
Carlos • solo_traveller • pr
6
2026-06-18 • via Nuitee
A
Ashleigh • couple • gb
8
A great hotel with great decor
Pros:

Clean and quirky. Inclusive of all.

Cons:

None

2026-06-17 • via Nuitee
F
Francisca • couple • cl
10
2026-06-17 • via Nuitee
I
Irati • couple • es
10
Hotel maravilloso
Pros:

La piscina maravillosa. Con música tranquila de ambiente y un bar. La habitación estupenda, limpia y estéticamente moderna.

Cons:

Me gustó todo.

2026-06-17 • via Nuitee
M
Maria pia • couple • it
10
2026-06-17 • via Nuitee
V
Valeria • solo_traveller • it
10
too short but perfect!
Pros:

gentilissimi tutti

2026-06-17 • via Nuitee
A
Azzurra • solo_traveller • it
10
Pros:

Tutti gentilissimi, stanze top con tutto ciò che si può desiderare. Per ogni esigenza

2026-06-17 • via Nuitee
L
Luraschi • solo_traveller • uy
8
Pros:

El personal, muy amable y con gran predisposición a solucionar todo.

Cons:

Las habitaciones standar muy chicas y poco luminosas.

2026-06-17 • via Nuitee
O
Oscar • solo_traveller • es
10
Pros:

Los detalles de la habitación y la arquitectura del hotel son geniales. La piscina en el verano un plus. El detalle de artículos de aseo personal como rastrillo, crema corporal y snacks son geniales

Cons:

Todo fue perfecto

2026-06-16 • via Nuitee
P
paule • couple • fr
7
Pros:

l'emplacement bien situé, le petit déjeuner bien garni, le parking juste en face de l’hôtel.

Cons:

c'est un hôtel avec un thème particulier ce serait bien de le spécifier plus clairement sur le site.
le lit vraiment trop ferme.
bruyant.

2026-06-16 • via Nuitee
D
Dario • couple • gb
10
2026-06-16 • via Nuitee
D
Diego • solo_traveller • it
9
Io e il mio compagno ci siamo trovati molto bene, in futuro ritorneremo sicuramente! Staff molto gentile e disponibile
Pros:

Struttura molto vicina al centro, staff molto accogliente.
Zona piscina davvero bella e molto rilassante

2026-06-16 • via Nuitee