Axel Hotel Madrid - Adults Only

Hotels
9.2 (5157 reviews)
Atocha, 49 , Madrid , es
+34 910 88 33 80

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Loud noise issues
Inconsistent room quality
Poor layout

Categories

Cleanliness
9.28
Much appreciated cleanliness in multiple reviews.
Service
9.55
Consistently mentioned as friendly and helpful.
Location
9.89
Highly praised for its excellent location.
Room Quality
8.74
Mixed reviews due to room size and some layout issues.
Amenities
8.57
Some amenities reported as lacking or not functioning.
Value for Money
8.93
Considered reasonable by some, but others noted layout and noise concerns.
Food and Beverage
9.08
Breakfast was praised, but some requests were not met satisfactorily.
Overall Experience
9.55
Generally very positive, with good staff interaction and enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:07

Property Description

Luxurious Accommodation

Set in Madrid city centre, Axel Hotel Madrid - Adults Only offers stylish rooms with modern amenities including air conditioning, TV, and private bathrooms with free toiletries. The hotel caters to a diverse clientele and ensures a comfortable stay for all guests.

Gastronomic Delights

Indulge in a culinary journey at the hotel's restaurant, offering a modern twist to local cuisine. Unwind at the roof-top terrace's sky bar with panoramic city views or take a refreshing dip in the pool. Additionally, a trendy Cocktail bar awaits to elevate your evening experience.

Prime Location

Conveniently located within walking distance to Chueca and major attractions like Plaza Mayor, Axel Hotel Madrid is the perfect choice for travelers seeking a vibrant and inclusive atmosphere in the heart of the city.

Book your stay at Axel Hotel Madrid - Adults Only for an unforgettable experience in Madrid.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

9.2
Based on 5157 reviews
Cleanliness: 9.28
Service: 9.55
Location: 9.89
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.93
Food and Beverage: 9.08
Overall Experience: 9.55
A
ANNE-SOPHIE • couple • fr
10
2026-07-25 • via Nuitee
A
Antoine • solo_traveller • ch
1
2026-07-25 • via Nuitee
M
Michel • family_with_children • fr
8
2026-07-25 • via Nuitee
S
Stepan • solo_traveller • ua
10
Pros:

Atención de Sara, de Diego, super amables. El masaje hecho por David en Hotel excelente. David es muy profesional y además la persona de grande cultura y respeto. Seguro que la próxima vez en Madrid volveré a estar con vosotros. Gracias por acogida.

2026-07-25 • via Nuitee
A
Alexandru • solo_traveller • ro
10
Excelent Madrid experience
Pros:

Curatenie exemplara, zilnic se schimba prosoapele, personalul este foarte amabil.

2026-07-25 • via Nuitee
J
João • solo_traveller • pt
10
2026-07-25 • via Nuitee
A
Ambra • couple • it
10
2026-07-24 • via Nuitee
S
Sophia Sol • couple • ar
10
Me gustó la vibra, chill , buena pisicina y bar. Lástima que a la noche tenían que salir a discutir en el pasillo y no d
Pros:

Me gustó el hotel y las instalaciones

Cons:

La cama se le sentían los resortes….

2026-07-24 • via Nuitee
J
jose • couple • es
8
2026-07-24 • via Nuitee
D
Debora • solo_traveller • es
9
Pros:

Todo en general, muy limpio, el personal de la piscina muy atentos, la habitacipn miy vonfortable, el personal de recepcion un amor

Cons:

Nada

2026-07-24 • via Nuitee
J
jens • couple • se
10
Pros:

Fantastisk personal! Grymma rum och riktigt bra vibe!

Cons:

Inget

2026-07-23 • via Nuitee
J
Juan • solo_traveller • cl
7
Good location
Pros:

Swimming pool and location

Cons:

Doors are bad, they do not work well and it is noisy

2026-07-23 • via Nuitee
Álvaro • solo_traveller • es
10
2026-07-23 • via Nuitee
F
Faisal • solo_traveller • sa
10
حصلت لي مشكلة وكانوا طاقم الفندق خدومين واشكر مدير الفندق لوقوفه بجانبي ❤️
Pros:

كل شيء

Cons:

لا شيء

2026-07-23 • via Nuitee
C
Conxa • solo_traveller • es
8
Pros:

Tot perfecte

2026-07-23 • via Nuitee
P
paolo • solo_traveller • it
8
2026-07-22 • via Nuitee
P
Pedro • solo_traveller • pt
5
2026-07-22 • via Nuitee
G
Garth • couple • au
7
2026-07-21 • via Nuitee
E
Eka • solo_traveller • ge
10
2026-07-21 • via Nuitee
V
Victoria • solo_traveller • gb
7
2026-07-21 • via Nuitee