Axel Hotel Madrid - Adults Only

Hotels
9.2 (5355 reviews)
Atocha, 49 , Madrid , ES

Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Loud noise issues
Inconsistent room quality
Poor layout

Categories

Cleanliness
9.28
Much appreciated cleanliness in multiple reviews.
Service
9.55
Consistently mentioned as friendly and helpful.
Location
9.89
Highly praised for its excellent location.
Room Quality
8.74
Mixed reviews due to room size and some layout issues.
Amenities
8.57
Some amenities reported as lacking or not functioning.
Value for Money
8.93
Considered reasonable by some, but others noted layout and noise concerns.
Food and Beverage
9.08
Breakfast was praised, but some requests were not met satisfactorily.
Overall Experience
9.55
Generally very positive, with good staff interaction and enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:07

Property Description

Luxurious Accommodation

Set in Madrid city centre, Axel Hotel Madrid - Adults Only offers stylish rooms with modern amenities including air conditioning, TV, and private bathrooms with free toiletries. The hotel caters to a diverse clientele and ensures a comfortable stay for all guests.

Gastronomic Delights

Indulge in a culinary journey at the hotel's restaurant, offering a modern twist to local cuisine. Unwind at the roof-top terrace's sky bar with panoramic city views or take a refreshing dip in the pool. Additionally, a trendy Cocktail bar awaits to elevate your evening experience.

Prime Location

Conveniently located within walking distance to Chueca and major attractions like Plaza Mayor, Axel Hotel Madrid is the perfect choice for travelers seeking a vibrant and inclusive atmosphere in the heart of the city.

Book your stay at Axel Hotel Madrid - Adults Only for an unforgettable experience in Madrid.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9.2
Based on 5355 reviews
Cleanliness: 9.28
Service: 9.55
Location: 9.89
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.93
Food and Beverage: 9.08
Overall Experience: 9.55
R
Roman • couple • de
3
2026-09-19 • via Nuitee
H
Haykuhi • couple • am
8
2026-09-19 • via Nuitee
S
Samir • couple • be
1
Expenisve for what it is
Pros:

De locatie

Cons:

The price we paid wasnt worth the stay at all!
Sorry 1300 euro for 4 night i expected much more then we got for

2026-09-19 • via Nuitee
S
Samuel • solo_traveller • fr
9
Très bon hôtel, bien situé et confortable. Le personnel était très agréable et professionnel.
Pros:

L’emplacement et la tranquillité.

Cons:

La salle de bain et les toilettes dans la chambre.
Le petit déjeuner ne vaut pas le prix.

2026-09-19 • via Nuitee
H
Hervé • couple • fr
8
Pros:

L'emplacement et le calme de l'hôtel

Cons:

RAS

2026-09-18 • via Nuitee
J
Joana • couple • pt
6
2026-09-18 • via Nuitee
J
Jean • solo_traveller • fr
9
Hôtel sympa en plein centre.
Pros:

Etablissement gay friendly en plein centre de Madrid

Cons:

La piscine était froide et peu profonde. Peu d’ambiance.

2026-09-17 • via Nuitee
M
masoud • couple • es
8
Pros:

hadn't time to go to the pool but the stuff behiver was amazing and very friendly .park the car and drop the bagage was a little hard

Cons:

I could not order the food by phon call from the room servis

2026-09-16 • via Nuitee
A
Agata Joanna • couple • de
9
Pros:

Coole Zimmer mit tollem Artdeco Design. Alles offen gehalten

Cons:

Die Mitarbeiter an der Rezeption hätren offener und freundlicher sein können. Englisch war schwer verständlich

2026-09-16 • via Nuitee
J
Jessica Escobar • solo_traveller • es
10
2026-09-16 • via Nuitee
M
Marcos Vinicio • solo_traveller • ve
7
Pros:

Comfortable beds

Cons:

Gym facilities and room sizes

2026-09-15 • via Nuitee
A
Armando • solo_traveller • es
10
2026-09-15 • via Nuitee
C
Chirila • couple • ro
10
2026-09-14 • via Nuitee
J
JUAN ANTONIO • couple • es
10
2026-09-13 • via Nuitee
A
A.K. • extended_group • nl
6
Prima voor een weekend
Pros:

De locatie was goed. Dicht bij veel bezienswaardigheden en leuke terrassen.

Cons:

Donkere kamers, zeer harde bedden, donkere, krappe ontbijtruimten en het zwembad was erg ondiep en smal.

2026-09-13 • via Nuitee
D
Daniel • couple • us
10
Worth the stay for the vibes
Pros:

The location is great! 10-15 min walk to most major sites. Not too far from the gay bar area. The pool deck is big and refreshing on a hot day. The decor is cute and the shower is amazing and good ac. The guests are looking to be social as well!

Cons:

Not a ton of restaurants nearby. You definitely have to walk and search for places to eat. The lifts are small but fast.

2026-09-13 • via Nuitee
D
Daniele • couple • it
6
Weekend a Madrid
Pros:

Palazzo centrale vicino alla stazione di Atocha e al parco del Retiro, facilmente raggiungibile tutto il centro comodamente a piedi.
Bello e ben gestito il rooftop con il cocktail bar e l’area relax ma ancora più scenografica la palestra in un salone affrescato

Cons:

La grande delusione sono state le tante recensioni omertose sulla realtà di questo hotel.
Si posiziona in una fascia di prezzo medio-alta per la città di Madrid grazie ai servizi e alla piscina che è però larga un metro e mezzo e lunga forse quindici metri. Più che una piscina è una lunga vasca da bagno, perfetta sia chiaro per poter stare comodamente in acqua appoggiati per bere un cocktail del bar ma non per nuotare.
E specifico che l’hotel è frequentato, anzi è stato proprio realizzato per una clientela LGBTQ+ e al piano seminterrato si trova un locale decisamente stravagante.
Viva l’amore e viva il divertimento, viva la libertà ma avrei preferito un altro ambiente per il mio soggiorno a Madrid.

2026-09-12 • via Nuitee
C
Celine • couple • fr
10
2026-09-12 • via Nuitee
M
Maria • solo_traveller • pt
3
2026-09-12 • via Nuitee
P
Pablo • couple • es
9
2026-09-11 • via Nuitee