Sotetsu Fresa Inn Ueno-Okachimachi

Hotels
•
Sotetsu Fresa Inn
8.5 (3479 reviews)
Taito-ku Ueno 1-20-8 , Tokyo , jp
+81 3-6695-2031

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient amenities
Cons:
Cleanliness issues
Small rooms
Limited breakfast options

Categories

Cleanliness
6.83
Multiple mentions of unclean rooms, dust, and unpleasant smells in the bathroom.
Service
9.8
Staff was consistently described as friendly, accommodating, and efficient.
Location
9.84
Central location with good access to transportation and attractions.
Room Quality
7.29
Rooms were small and some reports of inconvenience, but typical for Tokyo.
Amenities
8.82
Amenities offered were satisfactory and met standard hotel expectations.
Value for Money
8.78
Guests found the hotel to be a good value for the price paid.
Food and Beverage
7.83
Breakfast options limited, but overall understanding of expectations.
Overall Experience
8.8
Guests expressed a generally positive stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:38

Property Description

Conveniently Located in Taito District

Modern Amenities and Comfortable Rooms
The Sotetsu Fresa Inn Ueno-Okachimachi offers air-conditioned rooms with free WiFi, ensuring you stay connected during your visit. Each room comes with a private bathroom, a desk, and a flat-screen TV, providing both convenience and entertainment for guests.

Multilingual Staff and Nearby Attractions
The hotel boasts a 24-hour front desk with staff fluent in English, Japanese, and Chinese, ready to assist you at any time. Explore nearby attractions such as Kamezumiinari Shrine and Kyu-Iwasaki-tei Garden, immersing yourself in the rich culture of Tokyo.

Book Your Stay at Sotetsu Fresa Inn Ueno-Okachimachi
Experience comfort and convenience in the heart of Tokyo. Don't miss the chance to make unforgettable memories - book your stay now at Sotetsu Fresa Inn Ueno-Okachimachi.

Important information:

Please note this accommodations does not accept cash payments.

Guests who plan to arrive after midnight must inform the property in advance. Contact details can be found in the booking confirmation. If the property is not informed, the booking will be treated as a no-show.

Please note the hotel cannot arrange reservations for external services including tours, shows or restaurants.

Luggage storage is available for guests before check-in and after check-out. This is available only on guests’ check-in and check-out dates.

If you wish to send luggage or mail to the property prior to your arrival, please fill out your name and check-in date on each item. Items can be stored for 1 week prior to guests’ arrival. Please note that the property cannot store large luggage, large amount of luggage, or items requiring refrigeration. The property cannot pay on behalf of the guest when items are delivered. For more information, please contact the property directly.

Please note that there are several Sotetsu Fresa Inn properties within Tokyo and in other areas. Please double check the hotel name on your booking confirmation prior to traveling and make sure you arrive at the right hotel. You will not be accommodated if you arrive at a different Sotetsu Fresa Inn from the one you have booked.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 3479 reviews
Cleanliness: 6.83
Service: 9.8
Location: 9.84
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
M
Mehmet • solo_traveller • tr
7
Pros:

otelin konumu çok iyi, fiyat/performans oranı çok iyi ve otel görevlileri yardımseverler

Cons:

hijyen konusunda eksikler var, oda genel anlamda temizdi ama yatak örtüsünde bir iz vardı ama temiz koktuğu için yıkanmasına rağmen çıkmayan bir izdir dedim ve ses etmedim

2026-08-08 • via Nuitee
M
Men Chih Gary • couple • hk
9
2026-08-08 • via Nuitee
A
Akihiro • solo_traveller • jp
7
2026-08-08 • via Nuitee
S
shiyamala • family_with_children • au
9
The stay was uneventful and smooth.
Pros:

Washing machine.
Storage for bags.

Cons:

There was no TV channels for non Japanese speaking guest.
It would be great if there a few English channels.

2026-08-07 • via Nuitee
S
Saim Taha • couple • tr
8
2026-08-07 • via Nuitee
S
Saim Taha • couple • tr
8
2026-08-07 • via Nuitee
其俊 • extended_group • jp
9
2026-08-07 • via Nuitee
T
Tiffany • family_with_children • us
9
2026-08-05 • via Nuitee
S
SARAH • solo_traveller • fr
8
2026-08-05 • via Nuitee
H
Hadiye • solo_traveller • us
7
Pros:

Çalışanlar oldukça ilgili, uyumlu ve güler yüzlüydü. Genel olarak çok tatlı ve yardımsever bir ekip vardı. Personelin yaklaşımından oldukça memnun kaldım.

Cons:

Yağmurlu havalarda otelin alt tarafında oldukça ağır ve rahatsız edici bir koku oluyordu. Ayrıca otelin bulunduğu bölge oldukça kalabalık. Çevrede, özellikle akşam saatlerinde, sürekli alkol tüketen insanlarla karşılaştım. Bu nedenle konum ve çevre açısından çok rahat hissettiğimi söyleyemem.

2026-08-03 • via Nuitee
A
Ann Catherine • couple • sg
4
Cons:

This branch is not clean compared to other Sotetsu hotels

2026-08-02 • via Nuitee
C
Chen You • couple • tw
9
Pros:

1.插座數量足夠
2.地理位置優異
3.備品種類齊全

2026-08-02 • via Nuitee
H
HIROYUKI • solo_traveller • jp
6
悪くない
Pros:

駅から近い

Cons:

古い

2026-07-25 • via Nuitee
C
Chi Him • solo_traveller • au
4
Pros:

地理位置方便，附近有很多間餐廳
對面也有松本清 大國
員工友善 入住方便
Excellent location, tons of restaurant and shop nearby
Friendly staff and easy to retrieve booking information to check in

Cons:

有一天晚上床上突然看到有隻蟑螂，雖然不是很怕但說明房間乾淨程度堪憂
而且房間有一陣霉霉的味道，尚好毛巾都是乾淨的
我那間房間冷氣是對着床，結果每晚都睡不好，即使是夏天我也頂不住 這操作我看不懂==
之前住過也沒遇過這些問題，這次之後大概不會再回來了...

It's unexceptable that I saw an cockroach (~3-5 cm long) on my bed one night
As a person living in Australia I'm fine with that but it'd also proved that the cleanliness of the room is horrible
The room also smell bad at first but not really noticetable after you stay for a while, but also the same issue I mentioned earlier

I've been to this hotel a year ago, but I'm really disappointed about my recent experience.
The air conditioning is right opposite to my bed and I couldn't sleep well every night given the direct cold wind. I can't understand what kind of room design is this

Overall if you want cheap hotel, yep I second this.
I'm really sorry to say that
But if you want a hotel that is cheap and with fair quality, I'd pay a little bit more and pick another one.

2026-07-23 • via Nuitee
A
Alison • solo_traveller • gb
9
Amazing location!
Pros:

Great location! Staff were lovely at check in. The room is small, but for a solo traveller it was absolutely fine, and nice to have the option of a bath. Free toiletries at reception also a bonus For such a busy location the room was quiet.

Cons:

The pillows weren’t that comfy, but that’s just my preference.

2026-07-23 • via Nuitee
M
Marc • family_with_children • be
8
2026-07-22 • via Nuitee
A
Annelies • solo_traveller • be
7
Great location with comfortable beds
Pros:

The bed was very comfortable. The entire hotel has AC, not just the room.
The noise from outside was okay.
The location is great: everything you want to see and train/metro very close

Cons:

The room is supposed to be for two people, but the bathroom is small and space for luggage was okay for just one suitcase.
The bathtub is very slippery.

2026-07-22 • via Nuitee
F
Francisco • solo_traveller • mx
8
Pros:

El baño no es tan chico

Cons:

Las almohadas

2026-07-22 • via Nuitee
S
Shinju • solo_traveller • tw
8
2026-07-21 • via Nuitee
D
Dayoon • solo_traveller • kr
9
2026-07-21 • via Nuitee