Sotetsu Fresa Inn Ueno-Okachimachi

Hotels
•
Sotetsu Fresa Inn
8.5 (3197 reviews)
Taito-ku Ueno 1-20-8 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient amenities
Cons:
Cleanliness issues
Small rooms
Limited breakfast options

Categories

Cleanliness
6.83
Multiple mentions of unclean rooms, dust, and unpleasant smells in the bathroom.
Service
9.8
Staff was consistently described as friendly, accommodating, and efficient.
Location
9.84
Central location with good access to transportation and attractions.
Room Quality
7.29
Rooms were small and some reports of inconvenience, but typical for Tokyo.
Amenities
8.82
Amenities offered were satisfactory and met standard hotel expectations.
Value for Money
8.78
Guests found the hotel to be a good value for the price paid.
Food and Beverage
7.83
Breakfast options limited, but overall understanding of expectations.
Overall Experience
8.8
Guests expressed a generally positive stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:38

Property Description

Conveniently Located in Taito District

Modern Amenities and Comfortable Rooms
The Sotetsu Fresa Inn Ueno-Okachimachi offers air-conditioned rooms with free WiFi, ensuring you stay connected during your visit. Each room comes with a private bathroom, a desk, and a flat-screen TV, providing both convenience and entertainment for guests.

Multilingual Staff and Nearby Attractions
The hotel boasts a 24-hour front desk with staff fluent in English, Japanese, and Chinese, ready to assist you at any time. Explore nearby attractions such as Kamezumiinari Shrine and Kyu-Iwasaki-tei Garden, immersing yourself in the rich culture of Tokyo.

Book Your Stay at Sotetsu Fresa Inn Ueno-Okachimachi
Experience comfort and convenience in the heart of Tokyo. Don't miss the chance to make unforgettable memories - book your stay now at Sotetsu Fresa Inn Ueno-Okachimachi.

Important information:

Please note this accommodations does not accept cash payments.

Guests who plan to arrive after midnight must inform the property in advance. Contact details can be found in the booking confirmation. If the property is not informed, the booking will be treated as a no-show.

Please note the hotel cannot arrange reservations for external services including tours, shows or restaurants.

Luggage storage is available for guests before check-in and after check-out. This is available only on guests’ check-in and check-out dates.

If you wish to send luggage or mail to the property prior to your arrival, please fill out your name and check-in date on each item. Items can be stored for 1 week prior to guests’ arrival. Please note that the property cannot store large luggage, large amount of luggage, or items requiring refrigeration. The property cannot pay on behalf of the guest when items are delivered. For more information, please contact the property directly.

Please note that there are several Sotetsu Fresa Inn properties within Tokyo and in other areas. Please double check the hotel name on your booking confirmation prior to traveling and make sure you arrive at the right hotel. You will not be accommodated if you arrive at a different Sotetsu Fresa Inn from the one you have booked.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3197 reviews
Cleanliness: 6.83
Service: 9.8
Location: 9.84
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
W
wu hsiung • extended_group • tw
10
2026-02-28 • via Nuitee
W
wu hsiung • extended_group • tw
10
2026-02-28 • via Nuitee
M
masaaki • family_with_children • jp
3
Pros:

駅近く

Cons:

寝巻き位は普通部屋に置かれているのが多い。
部屋に行って脱いでいたら、寝巻きが無いことに気づき、下まで取りに行った。
スタッフが外人客の対応に追われ、その説明もなされない。

2026-02-28 • via Nuitee
J
Jan • couple • nl
9
2026-02-26 • via Nuitee
S
Sze Ling • solo_traveller • hk
8
2026-02-24 • via Nuitee
A
Astorga Escudero • extended_group • cl
9
Pros:

Las personas fueron muy amables y te ayudan en todo. Los servicios gratuitos, como mascarillas, pijamas, etc., se agradecen un montón. La ubicación es increíble para comenzar el viaje. Los desayunos, aunque siempre eran los mismos, eran muy ricos y contundentes. Además, lo bueno es que había una máquina para cambiar dólares a yenes en el mismo lugar, lo que te daba mucha seguridad.

Cons:

Los espacios son chicos, pero es algo que teníamos en mente y sabíamos que serían así, por lo que no fue un impedimento para movernos y disfrutar el viaje. Eso sí, es recomendable quedarse en este tipo de hoteles más pequeños al inicio del viaje y luego cambiarse a un lugar más amplio para poder organizar bien las maletas y estar más cómodos.

2026-02-24 • via Nuitee
劉 • solo_traveller • tw
9
很方便的地點，想下次再來住
Pros:

服務態度非常好

Cons:

無

2026-02-24 • via Nuitee
O
Oscar • solo_traveller • us
10
2026-02-23 • via Nuitee
M
MARIE PIERRE • solo_traveller • ca
10
2026-02-23 • via Nuitee
C
Chien Hsi • extended_group • tw
9
2026-02-23 • via Nuitee
J
Juthamat • family_with_children • th
8
Pros:

Location is one of the best. Ueno and Keisei-Ueno are in walking distance.

Cons:

Not dislike, but I personally prefer Japanese food rather than American style for breakfast.

2026-02-23 • via Nuitee
P
PAT • extended_group • th
10
2026-02-22 • via Nuitee
R
Reo • couple • jp
8
2026-02-22 • via Nuitee
C
Chieh • family_with_children • tw
9
2026-02-14 • via Nuitee
A
Alan • solo_traveller • gu
8
Nice Standard Hotel, Great Location
Pros:

Location is great, especially for short weekend trips in Tokyo. It's near a couple of other metros, so avoiding the Yamanote line is easy in this area. It's not too far from the Nippori Skyliner station either so you're just a couple of stops away from Narita. The staff are very helpful. The hotel is nice and standard.

Cons:

Room was a bit tight, but I was rarely in my room so it didn't matter. A breakfast buffet would be nice.

2026-02-13 • via Nuitee
K
Katelyn • family_with_children • ca
7
2026-02-12 • via Nuitee
A
Alden • solo_traveller • us
9
2026-02-11 • via Nuitee
G
GREG • couple • au
8
2026-02-10 • via Nuitee
Y
yu hsin • extended_group • tw
9
2026-02-10 • via Nuitee
K
Kazuhiko • solo_traveller • jp
8
2026-02-09 • via Nuitee