Sotetsu Fresa Inn Ueno-Okachimachi

Hotels
•
Sotetsu Fresa Inn
8.5 (3354 reviews)
Taito-ku Ueno 1-20-8 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient amenities
Cons:
Cleanliness issues
Small rooms
Limited breakfast options

Categories

Cleanliness
6.83
Multiple mentions of unclean rooms, dust, and unpleasant smells in the bathroom.
Service
9.8
Staff was consistently described as friendly, accommodating, and efficient.
Location
9.84
Central location with good access to transportation and attractions.
Room Quality
7.29
Rooms were small and some reports of inconvenience, but typical for Tokyo.
Amenities
8.82
Amenities offered were satisfactory and met standard hotel expectations.
Value for Money
8.78
Guests found the hotel to be a good value for the price paid.
Food and Beverage
7.83
Breakfast options limited, but overall understanding of expectations.
Overall Experience
8.8
Guests expressed a generally positive stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:38

Property Description

Conveniently Located in Taito District

Modern Amenities and Comfortable Rooms
The Sotetsu Fresa Inn Ueno-Okachimachi offers air-conditioned rooms with free WiFi, ensuring you stay connected during your visit. Each room comes with a private bathroom, a desk, and a flat-screen TV, providing both convenience and entertainment for guests.

Multilingual Staff and Nearby Attractions
The hotel boasts a 24-hour front desk with staff fluent in English, Japanese, and Chinese, ready to assist you at any time. Explore nearby attractions such as Kamezumiinari Shrine and Kyu-Iwasaki-tei Garden, immersing yourself in the rich culture of Tokyo.

Book Your Stay at Sotetsu Fresa Inn Ueno-Okachimachi
Experience comfort and convenience in the heart of Tokyo. Don't miss the chance to make unforgettable memories - book your stay now at Sotetsu Fresa Inn Ueno-Okachimachi.

Important information:

Please note this accommodations does not accept cash payments.

Guests who plan to arrive after midnight must inform the property in advance. Contact details can be found in the booking confirmation. If the property is not informed, the booking will be treated as a no-show.

Please note the hotel cannot arrange reservations for external services including tours, shows or restaurants.

Luggage storage is available for guests before check-in and after check-out. This is available only on guests’ check-in and check-out dates.

If you wish to send luggage or mail to the property prior to your arrival, please fill out your name and check-in date on each item. Items can be stored for 1 week prior to guests’ arrival. Please note that the property cannot store large luggage, large amount of luggage, or items requiring refrigeration. The property cannot pay on behalf of the guest when items are delivered. For more information, please contact the property directly.

Please note that there are several Sotetsu Fresa Inn properties within Tokyo and in other areas. Please double check the hotel name on your booking confirmation prior to traveling and make sure you arrive at the right hotel. You will not be accommodated if you arrive at a different Sotetsu Fresa Inn from the one you have booked.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3354 reviews
Cleanliness: 6.83
Service: 9.8
Location: 9.84
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
婷云 • couple • tw
10
2026-05-09 • via Nuitee
S
ShuYuh • couple • tw
8
2026-05-09 • via Nuitee
S
Song • solo_traveller • kr
7
2026-05-09 • via Nuitee
J
Jaime • couple • es
9
Excelente opción para una primera visita a Tokio.
Pros:

Personal super amable, la habitación no muy grande pero íbamos más asustados la verdad y estaba bien para lo que es Tokio, cama muy cómoda, ubicación muy muy buena.

Cons:

Nada a destacar la verdad.

2026-05-09 • via Nuitee
S
Shu Chen • solo_traveller • tw
5
2026-05-08 • via Nuitee
T
Ting Chun • solo_traveller • tw
10
2026-05-08 • via Nuitee
K
KARINA • solo_traveller • mx
7
Pros:

Ubicacion

Cons:

Cuartos muy pequeños y sin ventilacion

2026-05-08 • via Nuitee
T
Tulio • couple • au
10
Pros:

Everything

Cons:

N/A

2026-05-08 • via Nuitee
C
Charmanejoy • solo_traveller • ph
8
2026-05-08 • via Nuitee
K
Kirstianna • couple • us
10
2026-05-07 • via Nuitee
K
Kerem Faik • couple • se
8
Calm quiet hotel in a vivid district
Pros:

Great location with tons of amenities around.

Very helpful and welcoming staff

Cons:

Nothing worth to mention

2026-05-06 • via Nuitee
S
Shengyu • solo_traveller • cn
8
2026-05-06 • via Nuitee
C
Cecilia • solo_traveller • ar
10
Excelente!
Pros:

Muy buena ubicación, muy bien conectada.

2026-05-06 • via Nuitee
I
Inês • extended_group • pt
9
Good location and value for money
Pros:

Clean room with plenty of available amenities. Comfortable big beds. Good location, close to transport, shops and restaurants. Room was quiet at night. Good shower pressure. Close to Ueno station so convenient to catch the skyliner to Narita airport

Cons:

Room was a bit small but nothing out of the ordinary for Tokyo Standards

2026-05-06 • via Nuitee
M
Muhammad Syafiq • solo_traveller • sg
10
2026-05-05 • via Nuitee
N
Naoyo • solo_traveller • us
10
Good location and clean
Pros:

The room and bathroom were very clean and comfortable. Both check-in and check-out were very smooth, and the front desk staff were very kind. The access is very convenient, I will stay here again.

Cons:

None

2026-05-05 • via Nuitee
川上 • solo_traveller • jp
10
コスパ良好で快適
Pros:

立地が良くて移動に便利

2026-05-05 • via Nuitee
炫豪 • solo_traveller • tw
10
2026-05-04 • via Nuitee
P
Pahajyri • solo_traveller • ee
7
2026-05-03 • via Nuitee
P
PeiTsen • solo_traveller • tw
6
2026-05-02 • via Nuitee