Sotetsu Fresa Inn Ueno-Okachimachi

Hotels
•
Sotetsu Fresa Inn
8.5 (3405 reviews)
Taito-ku Ueno 1-20-8 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient amenities
Cons:
Cleanliness issues
Small rooms
Limited breakfast options

Categories

Cleanliness
6.83
Multiple mentions of unclean rooms, dust, and unpleasant smells in the bathroom.
Service
9.8
Staff was consistently described as friendly, accommodating, and efficient.
Location
9.84
Central location with good access to transportation and attractions.
Room Quality
7.29
Rooms were small and some reports of inconvenience, but typical for Tokyo.
Amenities
8.82
Amenities offered were satisfactory and met standard hotel expectations.
Value for Money
8.78
Guests found the hotel to be a good value for the price paid.
Food and Beverage
7.83
Breakfast options limited, but overall understanding of expectations.
Overall Experience
8.8
Guests expressed a generally positive stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:38

Property Description

Conveniently Located in Taito District

Modern Amenities and Comfortable Rooms
The Sotetsu Fresa Inn Ueno-Okachimachi offers air-conditioned rooms with free WiFi, ensuring you stay connected during your visit. Each room comes with a private bathroom, a desk, and a flat-screen TV, providing both convenience and entertainment for guests.

Multilingual Staff and Nearby Attractions
The hotel boasts a 24-hour front desk with staff fluent in English, Japanese, and Chinese, ready to assist you at any time. Explore nearby attractions such as Kamezumiinari Shrine and Kyu-Iwasaki-tei Garden, immersing yourself in the rich culture of Tokyo.

Book Your Stay at Sotetsu Fresa Inn Ueno-Okachimachi
Experience comfort and convenience in the heart of Tokyo. Don't miss the chance to make unforgettable memories - book your stay now at Sotetsu Fresa Inn Ueno-Okachimachi.

Important information:

Please note this accommodations does not accept cash payments.

Guests who plan to arrive after midnight must inform the property in advance. Contact details can be found in the booking confirmation. If the property is not informed, the booking will be treated as a no-show.

Please note the hotel cannot arrange reservations for external services including tours, shows or restaurants.

Luggage storage is available for guests before check-in and after check-out. This is available only on guests’ check-in and check-out dates.

If you wish to send luggage or mail to the property prior to your arrival, please fill out your name and check-in date on each item. Items can be stored for 1 week prior to guests’ arrival. Please note that the property cannot store large luggage, large amount of luggage, or items requiring refrigeration. The property cannot pay on behalf of the guest when items are delivered. For more information, please contact the property directly.

Please note that there are several Sotetsu Fresa Inn properties within Tokyo and in other areas. Please double check the hotel name on your booking confirmation prior to traveling and make sure you arrive at the right hotel. You will not be accommodated if you arrive at a different Sotetsu Fresa Inn from the one you have booked.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3405 reviews
Cleanliness: 6.83
Service: 9.8
Location: 9.84
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
K
Kantima • couple • th
10
Pros:

ทำเลดี เตียงคู่เตียงใหญ่ นอนสบาย อุปกรณ์อำนวยความสะดวกครบครัน

Cons:

ห้องน้ำมีกลิ่นฉุนจากการทำความสะอาด

2026-06-06 • via Nuitee
R
Raúl_M. • solo_traveller • ar
9
Good for the price. Great location.
Pros:

The location and staff attention.

Cons:

The room is very small.

2026-06-06 • via Nuitee
B
Bryan • family_with_children • sg
10
2026-06-05 • via Nuitee
S
Smith • family_with_children • us
7
Did what a hotel is supposed to.
Pros:

This room did what it was designed to do and that is to let us have a place to sleep for the night. This was also very close to Okachimachi station and was only a 15 minute walk to Akihabara.

Cons:

Very small room and you pretty much cant open your luggage unless you put it on the beds. The beds were also slightly stiff.

2026-06-05 • via Nuitee
C
CHARUWARA NISAKORNSEN • family_with_children • th
8
Pros:

ทำเลที่ตั้ง
ใกล้ Keise Station Ueno และ Ueno Station
ใกล้แหล่งshopping ใกล้ร้านอาหารที่น่าสนใจ

Cons:

ห้องค่อนข้างเล็ก เตียงเล็ก

2026-06-05 • via Nuitee
S
Séverine • couple • ch
5
2026-06-04 • via Nuitee
C
Ching-Wei • solo_traveller • tw
10
2026-06-03 • via Nuitee
煒翔 • couple • tw
10
下次會再去
Pros:

半自助很新鮮、2樓大廳有販賣機、洗衣機、冰塊自取；有浴缸價格也合理

Cons:

無

2026-06-03 • via Nuitee
N
novRin • solo_traveller • sg
6
Pros:

Location was good. It was walking distance to 3 train lines.

Staff did their best with service and language barrier.

Cons:

Facilities - Room was cramp and poorly ventilated. It has a window which they blocked. Room was carpeted and had a strange smell. Poor placements of aircon and toilet - both faced the bed. Toilet resembles an airplane toilet with a small bathtub.

2026-06-03 • via Nuitee
X
Xiaorong • solo_traveller • cn
9
物有所值，地段超赞。
Pros:

首先，地段非常非常好，距离JR,地铁和去两个机场的交通线都在步行5-10分钟距离内。附近商场（松坂屋，PARCO，还有个很大的优衣库），餐馆，药妆店，便利店，影院应有尽有，非常热闹。阿美横町（アメ横）就在马路斜对面。其次，该有的设施都有，洗漱用品可自取，免费的微波炉，投币洗衣机（房间电视上能随时查看洗衣机的状态）和投币冷、热饮料机都很实用。

Cons:

窗户完全禁止打开，以至于刚进门时会有异味感。如果能打开一条缝隙也会改善许多。睡衣套装的尺寸无法选择（找半天没找到可选的尺码），睡裤尺寸明显偏大。

2026-06-03 • via Nuitee
F
Fouassier • solo_traveller • fr
8
Pros:

Emplacement et propreté

2026-06-03 • via Nuitee
F
Fung Kuen • couple • gb
8
Good value
Pros:

Small bathroom

Cons:

Good location

2026-06-02 • via Nuitee
M
MEIHSIN • solo_traveller • tw
8
Pros:

位置真的很好(走路5分鐘就可到達JR上野站,京成上野站,JR御徒徙站)；附近鄰近逛街商圈，很適合離開日本前最後一晚住宿~~

Cons:

房間是真的小，但是這次住的是連24吋行李打開就無法打開大門或浴室門(扣分)

2026-06-01 • via Nuitee
J
Joshua • couple • au
10
2026-06-01 • via Nuitee
S
satochappy • solo_traveller • au
9
Excellent stay in the super convenient location
Pros:

Excellent location. Safe and easy to find. Room was very clean. A lot of amenities to choose from. Honey-teabag was tasty and I especially liked some beauty products such as bath aroma powder, face mask (not medical, but beauty pack) , and hair pack. I felt like my own spa.

Cons:

Just one thing I didn't like was despite I asked not to clean the room and not to leave the towels, a cleaner came in on the day. A counter staff said not to put either sticker (orange or blue) then OK, so I did. But cleaner came in.

2026-05-31 • via Nuitee
H
Hsiu-Chin • solo_traveller • tw
8
Pros:

便利

Cons:

房間太小

2026-05-31 • via Nuitee
D
Dianne • solo_traveller • us
10
Great stay that met my needs very well.
Pros:

Location near Ueno Station wasn’t too far. Comfy bed, helpful staff.

Cons:

Elevators were often very slow

2026-05-30 • via Nuitee
C
CHIHLUNG • couple • tw
9
2026-05-29 • via Nuitee
F
Flint • solo_traveller • us
7
Pros:

Helpful staff, shower had very good water pressure.

Cons:

The room was quite humid, and I couldn't find a way to reduce the humidity. The neighborhood was also not the best for tourism. It is fine if you need to be in Ueno, but I wouldn't stay in this neighborhood next time.

2026-05-27 • via Nuitee
• solo_traveller • us
10
This was my second stay and as the first, the experience was positive and would return again.
Pros:

The location is prime. Accessible to not only Ameyoko but the subway system connecting all other stations.
The front desk staff are efficient helpful and friendly. It’s the little surprises that make things memorable. Example, on one rainy day they offered the use of umbrellas. How thoughtful.
Even the Housekeeping staff are courteous and caring.

Cons:

There were no negatives. The staff always attempt to accommodate your needs and tries to answer questions sincerely.

2026-05-26 • via Nuitee