Omni Frisco at The Star

Hotels
•
Omni Hotels
9.2 (515 reviews)
11 Cowboys Way , Frisco , us
+1 469-287-0000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Slow wifi
Check-in wait times

Categories

Cleanliness
8.6
Some guests mentioned issues with housekeeping knocking too often during check-out.
Service
10
Staff were described as extremely professional, friendly, and welcoming across multiple reviews.
Location
10
The hotel is located conveniently to shops, restaurants, and bars, making it a great spot.
Room Quality
8.6
Rooms were generally well-kept but some guests felt the value for the price could be improved.
Amenities
9.6
Amenities were well-received, particularly the pool area and holiday decorations.
Value for Money
8.1
Some guests felt that the price did not match the quality of the rooms.
Food and Beverage
9.1
Dining options at the hotel received good feedback, though some service delays were noted.
Overall Experience
9.6
Overall, guests enjoyed their stays and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:09

Property Description

Luxurious Rooftop Pool and Fitness Centre:
Indulge in a lavish experience at Omni Frisco-Dallas Hotel at The Star with our stunning rooftop pool and state-of-the-art fitness centre. Relax by the poolside or break a sweat while enjoying panoramic views of Dallas.

Fine Dining at Neighborhood Services:
Satisfy your taste buds at our on-site restaurant, Neighborhood Services, offering a delectable menu in a cozy ambiance. Enjoy a culinary journey without leaving the comfort of the hotel.

Convenient Amenities and Services:
Experience top-notch hospitality with our 24-hour front desk and well-appointed rooms featuring modern amenities like flat-screen TVs, plush bathrobes, and slippers. Your comfort is our priority.

Book your stay at Omni Frisco-Dallas Hotel at The Star now and elevate your Dallas experience to new heights!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

9.2
Based on 515 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 9.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 9.6
M
Michael • couple • us
10
2026-08-07 • via Nuitee
D
D1697LWvictorf • Business
10
Satisfied guest!
Pros:

The entire staff from the front desk to the ballroom attendants were very professional and helpful. This will be my new place to stay when I'm in the area.

2026-07-23 • via Tripadvisor
W
whitney • family_with_children • us
10
Pros:

It was cool place to stay. It was neat to be right outside the training center. It was very clean and the coffee at the bar was very good!!

2026-07-23 • via Nuitee
W
Willitoy • NONE
10
10 out of 10 - OMNI Star District is Everything!!
Pros:

HIGHLY RECOMMEND, Excellent Property Value!! Staff at this Omni location are bar none. On July 11th -13th My family and I stayed at this OMNI Resort location in the Star District of Dallas Frisco area. From the time we arrived we were met by some of the friendliest and helpful staff I've ever encountered. I called ahead to let the team know we were celebrating our 7 year old daughter's birthday during the Fifa World Cup Semi-Finals. Your Loyalty Ambassador/Rooms Controller, Stacia Logan was truly a GEM who ensured our family had an extraordinarily memorable stay that my daughter would never forget :-) Stacia and her team are ' Stellar, World class' amazing individuals that made it easy to share our positive stay experience with our closest family & friends instantly. We wish we could give our stay a 20 out of 20 for the service we received at Omni- Frisco Star District. ( One heads up: in case Mamas need Spa Services as well, that is the ONLY thing missing however its fully accessible and not even 15 mins away as they provide you with direct access to their sister property's Full Service Spa at the Omni Frisco PGA resort. )

2026-07-22 • via Tripadvisor
A
Adriana • family_with_children • us
10
The view was beautiful
Pros:

The staff was amazing and friendly.

Cons:

The glasses in the room were dirty

2026-07-21 • via Nuitee
C
carwell • couple • us
10
2026-07-16 • via Nuitee
B
Bobbie • solo_traveller • us
10
2026-07-15 • via Nuitee
B
Brad • couple • us
9
2026-07-14 • via Nuitee
C
CARLOS • family_with_children • us
10
2026-07-13 • via Nuitee
C
Camper08505904288 • NONE
2
Unexplained charges
Pros:

After booking through an a third party and laying in full the hotel attempted to charge me thousands of dollars in “holds” door incidentals. Everyday they attempted to charge my card for things they couldn’t explain. Two weeks after my stay I still have holds on my credit card that have not fallen off.

2026-07-11 • via Tripadvisor
I
Iman • solo_traveller • us
8
Pros:

The closeness to venues

Cons:

Pool area too small and the bar closes too early

2026-07-09 • via Nuitee
C
chrissB8506GX • Business
10
FIFA World Cup Stay!
Pros:

The location was perfect for our stay and events. Staff was extremely friendly and helpful. Restaurant was awesome with great food!

2026-07-07 • via Tripadvisor
K
kaliao2026 • Business
10
Will be back
Pros:

Hotel was amazing the moment we stepped out of the car we were helped the check in was so easy they recommended nail shops and BBQ. We got complimentary drink tickets for there bar we had breakfast tasted amazing and the surrounding in walking distance restaurants and bars also a plus.

2026-07-07 • via Tripadvisor
D
Damian • solo_traveller • us
10
2026-07-07 • via Nuitee
O
Oklahomaslots • Couples
2
Scam charges
Pros:

Attended my daughter’s wedding here last weekend and this place will scam your card like you’ve never seen! $2300 in fraudulent charges. Avoid at all cost and if you have to stay here beware of the charge scam. I paid 2 k cash for everything I did and they still charged my card. Prepare yourself for this when you go!

2026-07-06 • via Tripadvisor
F
fcspiro • Business • Dublin, Ohio
10
Don't miss having your morning Coffee with Dorothy
Pros:

Fantastic stay at the Omni Frisco Hotel. The entire staff was great, but Dorothy, who serves coffee and baked goods at the Lobby Bar, is a true star. She is so warm and welcoming, and really puts a smile on everyone's faces at the start of the day. She is the reason why I would not hesitate to stay here again, even as an Eagles fan. Go Birds!

2026-07-05 • via Tripadvisor
L
Leandro • couple • us
10
Pros:

Perfect

2026-07-05 • via Nuitee
P
Petters • couple • us
10
2026-07-05 • via Nuitee
J
jalsmead • NONE • Watsontown, Pennsylvania
10
Great, comfortable place to stay
Pros:

Perfect, luxurious place to stay while in Frisco. Location is ideal, but plan on eating out of the immediate area, as the Star is expensive. Comfort in the room was top notch, super helpful staff all the way around. Would 100% recommend and will stay again when we come back to that area

2026-07-04 • via Tripadvisor
F
F9225TJanthonya • Business
10
Frisco Is the Place to Be
Pros:

Absolutely wonderful hotel and service! The rooms are gorgeous! The staff is so friendly and the options around the hotel are fantastic.

2026-07-03 • via Tripadvisor