Royal Hotel

Hotels
OYO Rooms
6.7 (640 reviews)
Railway Street , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Darts
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Dirty rooms
Dated facilities
Poor maintenance

Categories

Cleanliness
4.41
Several reviews mentioned the room was dirty, had a damp smell, and caused damage to clothes.
Service
9.38
Friendly and helpful staff were frequently highlighted in multiple reviews.
Location
8.92
Convenient location near the metro centre and free parking positively noted.
Room Quality
4.87
Rooms were described as dated with poor maintenance, damp smell and uncomfortable conditions.
Amenities
5.9
Basic amenities were mentioned, but many were not functioning well, such as the shower.
Value for Money
5.86
Some guests felt it was overpriced for the quality received, while others found value.
Food and Beverage
6.91
Mixed feedback with pricing inconsistencies noted but nothing substantial was commented on.
Overall Experience
7.38
Guests had a mix of experiences, but many felt it did not meet expectations overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:32

Property Description

Convenient Location
Located just off the A1, Royal Hotel is the perfect base between Newcastle/Gateshead Quayside and the Metro Centre, offering easy access to key attractions.

Dining and Entertainment
Enjoy a variety of options with 2 bars and a restaurant serving daily meals, ensuring you have a delightful culinary experience without leaving the hotel.

Nearby Attractions
Explore Newcastle city center, only a 5-minute drive away, and visit popular sites like the Metro Radio Arena and St James' Park, located within a few miles from the property.

Ready to experience comfort and convenience at Royal Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 640 reviews
Cleanliness: 4.41
Service: 9.38
Location: 8.92
Room Quality: 4.87
Amenities: 5.9
Value for Money: 5.86
Food and Beverage: 6.91
Overall Experience: 7.38
C
Christian solo_traveller gb
9
2026-02-27 via Nuitee
C
Charlotte couple gb
1
Would not come back unfortunately
Pros:

Bed was ok to sleep and they allowed early check in and later check out

Cons:

No hot water in our room whole of the stay. Stunk of stale beer and marijauna through the stairs, hallways and room. Dirty and dusty with cob webs. Stains on the wall and yellow stains on toilet lid as well as marks in the toilet. Different room displayed when booked. Limited facilities. Abandoned restaurant/dining area you have to walk through to get upstairs, even though the pictures on booking.com displayed as if still open. No food available. Room door had a gap at the top of it could hear everything and had to lock, take the key out, put it back in and turn again to lock properly. Felt unsafe. Whole property and rooms need a serious face lift

2026-02-25 via Nuitee
R
Robert extended_group gb
8
Comfortable stay, conveniently positioned and good value for money!
Pros:

Well located just outside the city clean and comfortable

Cons:

It’s a little tatty needs a refresh and bathroom needs some attention

2026-02-23 via Nuitee
M
Michael couple gb
8
Pros:

It was great for money

2026-02-23 via Nuitee
L
Lacy extended_group gb
8
2026-02-22 via Nuitee
H
Horan01 solo_traveller ie
10
Perfect for what I needed
Pros:

The staff were excellent & really friendly. As I arrived early, I was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of charge

Cons:

Shower in the room was not great

2026-02-13 via Nuitee
P
Peshall couple gb
1
Pros:

Nothing

Cons:

Everything. There whole advertisement is a lie , its a horrible place and they have no private bathroom. I was with an infant and was given a floor up three flight of stairs with a common toilet.

2026-02-10 via Nuitee
N
Nataliia extended_group gb
2
2026-02-09 via Nuitee
J
Janeway solo_traveller gb
10
2026-01-12 via Nuitee
K
Karen couple gb
2
Never Again !!!!
Pros:

CHEAP DRINKS IN BAR FRIENDLY STAFF

Cons:

It was very old decoration, it did not smell fresh at all, the grout in the bathroom was discolored the bathroom was out of date the bedroom furniture was old and mismatched. Bed sheets were Grey and washed out.

2026-01-05 via Nuitee
M
Maria couple gb
6
2026-01-03 via Nuitee
C
Charlie extended_group gb
4
Pros:

Please do not stay at this hotel. The staff are friendly enough but the positives end there. My room was dirty and had a horrible damp smell. I stayed in the room ‘Emma’. When I woke up in the morning and returned home, I discovered all my clothes - including the ones I never unpacked - were riddled with the same smell as my hotel room. By the following day some of my clothes actually began to grow mould on them. This included a brand new never before worn sweatshirt. I have washed my clothes on a high heat in the washing machine and the awful smell remains. They have a serious damp problem that’s caused me hundreds of pounds worth of damage. That’s not to mention what this stay has done for my health; which I can’t imagine is positive. On top of this, the electricity sockets in my room didn’t work, so I wasn’t able to charge my phone; nor did the shared bathroom shower.

2026-01-02 via Nuitee
J
Josh solo_traveller gb
8
2025-12-16 via Nuitee
A
Aravind couple gb
10
2025-12-15 via Nuitee
A
Adam couple gb
8
Great value for money.
Pros:

Great staff, friendly and down to earth.

Cons:

It could do with a refurb but the building does have character!

2025-12-10 via Nuitee
C
Colin couple gb
6
2025-12-09 via Nuitee
T
Tracy couple gb
7
Comfy bed and friendly staff but very very dated and in need of a scrub. Get what pay for
Pros:

Great staff and a nice friendly feel in the bar. Bed and pillow were comfortable which was a welcome surprise.

Cons:

Very tired decor and no mattress or pillow protectors. .i Did see it was on photos but really not difficult to make small changes. The extractor fan was soooooooo noisy and came on with light so was horrendous during night. It needs a good hoover out for dust. No plug in sink and tiled floor in bathroom was freezing so wear socks or slippers

2025-12-09 via Nuitee
M
Michael couple gb
2
Pros:

Staff helpful

Cons:

Shower didn't work ,pillows flat and hard

2025-12-08 via Nuitee
H
Helen couple im
1
2025-12-08 via Nuitee
G
Gary extended_group gb
8
2025-12-08 via Nuitee