Royal Hotel

Hotels
OYO Rooms
6.7 (746 reviews)
Railway Street , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Dirty rooms
Dated facilities
Poor maintenance

Categories

Cleanliness
4.41
Several reviews mentioned the room was dirty, had a damp smell, and caused damage to clothes.
Service
9.38
Friendly and helpful staff were frequently highlighted in multiple reviews.
Location
8.92
Convenient location near the metro centre and free parking positively noted.
Room Quality
4.87
Rooms were described as dated with poor maintenance, damp smell and uncomfortable conditions.
Amenities
5.9
Basic amenities were mentioned, but many were not functioning well, such as the shower.
Value for Money
5.86
Some guests felt it was overpriced for the quality received, while others found value.
Food and Beverage
6.91
Mixed feedback with pricing inconsistencies noted but nothing substantial was commented on.
Overall Experience
7.38
Guests had a mix of experiences, but many felt it did not meet expectations overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:32

Property Description

Convenient Location
Located just off the A1, Royal Hotel is the perfect base between Newcastle/Gateshead Quayside and the Metro Centre, offering easy access to key attractions.

Dining and Entertainment
Enjoy a variety of options with 2 bars and a restaurant serving daily meals, ensuring you have a delightful culinary experience without leaving the hotel.

Nearby Attractions
Explore Newcastle city center, only a 5-minute drive away, and visit popular sites like the Metro Radio Arena and St James' Park, located within a few miles from the property.

Ready to experience comfort and convenience at Royal Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 746 reviews
Cleanliness: 4.41
Service: 9.38
Location: 8.92
Room Quality: 4.87
Amenities: 5.9
Value for Money: 5.86
Food and Beverage: 6.91
Overall Experience: 7.38
K
kenan solo_traveller gb
1
Cons:

the pillow was dirty, there was blood on it

2026-07-21 via Nuitee
S
Sadat solo_traveller pk
10
2026-07-20 via Nuitee
B
benguennouch solo_traveller gb
1
2026-07-19 via Nuitee
J
James couple gb
10
Great place to stay, friendly staff and easy to get into town.
Pros:

Friendly staff and a good bar downstairs with two decent pool tables. . The free parking is a huge plus.

Cons:

Nothing

2026-07-16 via Nuitee
S
Stephen solo_traveller gb
7
2026-07-16 via Nuitee
A
Amr solo_traveller gb
1
2026-07-14 via Nuitee
D
DINESH BABU solo_traveller gb
6
2026-07-14 via Nuitee
A
Angela couple nz
5
2026-07-14 via Nuitee
D
Douglas solo_traveller gb
10
Pros:

It was £52. You can’t complain at that price

2026-07-14 via Nuitee
A
Alex solo_traveller gb
2
unpleasant stay
Pros:

The location is ok. It takes 15 mins to Newcastle City Centre by car. The staff are welcoming and nice.

Cons:

The stay was very unpleasant. The room is not sound proof at all. The ground floor is a bar, and people stopped talking loudly and playing around there at 1 am. The sound was very loud in my room. I could not fall asleep until 1 am because of this, but I was woken by one neighbour's snooring at 4 am :(. The room was very hot when I came in, luckly the weather was ok in the evening. No air-con or fans. WiFi is not working at all in my room. It may be working downstairs though. The hot water was fine in my room, but the door of the shower cannot be closed, I had to hold it while having the shower. The cleanliness was so-so, but I found a hair in my bedsheet. There was also a hole in the wall of my room, I was worried about asbestos. One good thing is that the parking is free. Overall, the experience was very poor.

2026-07-14 via Nuitee
G
Grizz solo_traveller gb
2
Awful just awful
Pros:

Close to travel points

Cons:

Room wasn't as advertised, no bathroom facilities, only working toilet in building had no light, only one shower in the facility that rarely worked, unhelpful staff when they were not too busy getting drunk, had rooms entered and stuff moved without permission, tablets stolen from my room and when confronted staff tried to claim they were not on that shift

2026-07-13 via Nuitee
L
leanne solo_traveller gb
6
Easy stay and welcoming
Pros:

Clean room. Welcoming and polite staff.. very knowledgeable and helpful.

Cons:

The room was clean but could done with updating and towels in the room. More cups as it was a twin room but only 1 cup n no spoons.
Plug socket behind middle bedside cabinet was hanging off the wall so couldn't use it.

2026-07-12 via Nuitee
N
Neil solo_traveller gb
7
Good hotel
Pros:

Good comfy bed
Good location and bus service
Location good for what I was there for
Good pub

Cons:

Sweeky floorboards and sound proofing not great
No ashtray at front entrance not sure where else you could smoke as there were a few other exits and if not using pub you may not want to smoke at entrance

2026-07-12 via Nuitee
S
Sarah solo_traveller gb
9
Exactly what we needed
Pros:

Staff were excellent! Nothing was too much trouble!

2026-07-12 via Nuitee
T
Tawton solo_traveller gb
4
2026-07-10 via Nuitee
S
Simon solo_traveller gb
8
Good for what it was
Pros:

Nice staff ,liked the old style building

Cons:

Not much it was fine

2026-07-09 via Nuitee
N
Nathan couple gb
10
Super nice friendly staff will stay again
Pros:

Was a nice hotel ten minute taxi or bus out of the centre with a pub built in and absolutely amazing and friendly staff and was amazing value for money

Cons:

Although some outdated facilities I really don’t see this as a problem for a one night stay

2026-07-09 via Nuitee
L
LAUREN couple gb
5
Overall, as much as the rooms aren’t in great condition , we enjoyed our stay and it’s the staff that made this place a
Pros:

Comfy bed and tv in the room , and for the price it’s good value

Cons:

The building and rooms are very run down and need a refurb

2026-07-09 via Nuitee
L
Leslie extended_group gb
1
Want the fee back
Cons:

Old food in draws , black hair in bed, shower kept going from cold to scalding, my worker drove home 200 miles rather than spending the night

2026-07-08 via Nuitee
A
Andrew solo_traveller gb
9
2026-07-02 via Nuitee