Royal Hotel

Hotels
•
OYO Rooms
6.7 (711 reviews)
Railway Street , Newcastle upon Tyne , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Darts
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Dirty rooms
Dated facilities
Poor maintenance

Categories

Cleanliness
4.41
Several reviews mentioned the room was dirty, had a damp smell, and caused damage to clothes.
Service
9.38
Friendly and helpful staff were frequently highlighted in multiple reviews.
Location
8.92
Convenient location near the metro centre and free parking positively noted.
Room Quality
4.87
Rooms were described as dated with poor maintenance, damp smell and uncomfortable conditions.
Amenities
5.9
Basic amenities were mentioned, but many were not functioning well, such as the shower.
Value for Money
5.86
Some guests felt it was overpriced for the quality received, while others found value.
Food and Beverage
6.91
Mixed feedback with pricing inconsistencies noted but nothing substantial was commented on.
Overall Experience
7.38
Guests had a mix of experiences, but many felt it did not meet expectations overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:32

Property Description

Convenient Location
Located just off the A1, Royal Hotel is the perfect base between Newcastle/Gateshead Quayside and the Metro Centre, offering easy access to key attractions.

Dining and Entertainment
Enjoy a variety of options with 2 bars and a restaurant serving daily meals, ensuring you have a delightful culinary experience without leaving the hotel.

Nearby Attractions
Explore Newcastle city center, only a 5-minute drive away, and visit popular sites like the Metro Radio Arena and St James' Park, located within a few miles from the property.

Ready to experience comfort and convenience at Royal Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 711 reviews
Cleanliness: 4.41
Service: 9.38
Location: 8.92
Room Quality: 4.87
Amenities: 5.9
Value for Money: 5.86
Food and Beverage: 6.91
Overall Experience: 7.38
D
Deborah • solo_traveller • gb
5
2026-05-15 • via Nuitee
M
Moore • solo_traveller • gb
8
Pros:

Everything

Cons:

N/A

2026-05-15 • via Nuitee
K
Kristal • family_with_children • gb
10
Beds where very comfortable
Pros:

All okay no problems

Cons:

My only problem was someone set the fire alarm off at around 2am. I know this is out of your hands but the alarm went off for quite sometime then we was panicking not knowing if we needed to leave the room or stay.

2026-05-13 • via Nuitee
C
Carl • solo_traveller • gb
2
2026-05-13 • via Nuitee
R
Ralph • couple • gb
4
Good for 1 night but no more than that until it’s nicer
Pros:

Cheap

Cons:

Very dated, and old fashioned
Needs refurnishing

2026-05-13 • via Nuitee
M
Moshi Brighton • extended_group • gb
1
2026-05-12 • via Nuitee
M
Metcallf • solo_traveller • gb
8
2026-05-11 • via Nuitee
K
Kirsty • couple • gb
10
2026-05-10 • via Nuitee
D
Daniel • solo_traveller • gb
1
Terrible
Pros:

The bed was comfortable but it wasn't clean thankfully as we where getting a bodybuilding tan we brought our own sheets and bedding.

Cons:

Everything the room it self was VERY dated and damaged. Broken fridge a tiny TV in a poor location to watch it. Could hear every little movement the floor was terrible. Kettle barely worked had to force the switch down. The bathroom the toilet seat was disgusting the shower curtain was stained.
Very loud location Could hear cars ALL night driving past.
Very tight corridors if had bags with lots of doors.

2026-05-10 • via Nuitee
P
Patho • solo_traveller • gb
1
Pros:

Helpful costumer service.

Cons:

Dirty poor quality no wall light lamp
Load pub rock music at 11pm from early afternoon load next door noise countryside area difficult to found it damaged curtain dirty bedding old mattress horrible experience.
Damaged toilet sit
All of them terrible quality

2026-05-10 • via Nuitee
O
Oxley • family_with_children • gb
8
excellent value for money
Pros:

did the job and affordable

Cons:

maybe introduce breakfast service

2026-05-09 • via Nuitee
M
Mohammed • couple • gb
5
Good if you are short of options
Pros:

Staff are amazing and so welcoming

Cons:

Comfort generally in the room is below average

2026-05-07 • via Nuitee
S
Shannon • solo_traveller • gb
10
2026-05-05 • via Nuitee
S
Sully • solo_traveller • be
8
Pros:

Very nice, welcoming and helpful staff!
Bed was comfortable
Easy check-in and check-out

Cons:

A little old amenities
A bit too noisy in the morning

2026-05-05 • via Nuitee
D
Daniel • couple • gb
7
2026-05-03 • via Nuitee
S
Shailesh • solo_traveller • gb
7
2026-05-03 • via Nuitee
M
Moore • solo_traveller • gb
1
Cons:

No hot water in shower some staff are very rude also the whole place upstair stinks of weed

2026-04-29 • via Nuitee
S
Safina • couple • gb
2
2026-04-27 • via Nuitee
A
AGATA • family_with_children • pl
7
2026-04-27 • via Nuitee
A
Artur • extended_group • pl
10
Świetna miejscówka jako baza wypadowa do zwiedzania, z barem i bardzo miłą obsługą.
Pros:

Bardzo mili właściciele i pomocna obsługa hotelu.

2026-04-20 • via Nuitee