Royal Hotel

Hotels
OYO Rooms
6.7 (660 reviews)
Railway Street , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Darts
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Dirty rooms
Dated facilities
Poor maintenance

Categories

Cleanliness
4.41
Several reviews mentioned the room was dirty, had a damp smell, and caused damage to clothes.
Service
9.38
Friendly and helpful staff were frequently highlighted in multiple reviews.
Location
8.92
Convenient location near the metro centre and free parking positively noted.
Room Quality
4.87
Rooms were described as dated with poor maintenance, damp smell and uncomfortable conditions.
Amenities
5.9
Basic amenities were mentioned, but many were not functioning well, such as the shower.
Value for Money
5.86
Some guests felt it was overpriced for the quality received, while others found value.
Food and Beverage
6.91
Mixed feedback with pricing inconsistencies noted but nothing substantial was commented on.
Overall Experience
7.38
Guests had a mix of experiences, but many felt it did not meet expectations overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:32

Property Description

Convenient Location
Located just off the A1, Royal Hotel is the perfect base between Newcastle/Gateshead Quayside and the Metro Centre, offering easy access to key attractions.

Dining and Entertainment
Enjoy a variety of options with 2 bars and a restaurant serving daily meals, ensuring you have a delightful culinary experience without leaving the hotel.

Nearby Attractions
Explore Newcastle city center, only a 5-minute drive away, and visit popular sites like the Metro Radio Arena and St James' Park, located within a few miles from the property.

Ready to experience comfort and convenience at Royal Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 660 reviews
Cleanliness: 4.41
Service: 9.38
Location: 8.92
Room Quality: 4.87
Amenities: 5.9
Value for Money: 5.86
Food and Beverage: 6.91
Overall Experience: 7.38
N
Neil solo_traveller gb
7
Good hotel for the price. Could do with a clean here and there
Pros:

Easy check in, friendly staff, very comfy bed

Cons:

Bathroom not very clean, especially shower. No one on reception at check out.

2026-03-26 via Nuitee
M
Michelle couple gb
7
2026-03-26 via Nuitee
P
p3rd family_with_children gb
8
Budget hotel with a comfy bed
Pros:

Stayed here for the money it was great value, staff were really helpful, all ok

Cons:

Was no problems

2026-03-23 via Nuitee
G
Graeme couple gb
8
2026-03-22 via Nuitee
A
Andrew solo_traveller gb
1
Poor experience
Pros:

Free parking, ok wifi and good staffs.

Cons:

Room smells, stained bedsheets and pillows case with hairs, dirty table cabinet, dirty bathroom with black stains on the tiles.

2026-03-20 via Nuitee
J
Jonathan solo_traveller gb
3
Clean but run down
Pros:

It was cheap and clean.

Cons:

It seemed on its last legs. Pretty grim albeit priced accordingly

2026-03-18 via Nuitee
W
White couple gb
10
Amazing
Pros:

Was a lovely stay can't wait to book again

Cons:

Nothing

2026-03-16 via Nuitee
R
RUBY couple gb
5
2026-03-16 via Nuitee
L
Laura Ann solo_traveller gb
7
Two night stay - last min booking
Pros:

Nice friendly helpful staff. Bed clean and comfortable. The room had everything I needed including chest of drawers, wardrobe, bedside table. Lovely big building. Nothing was too much for the staff, when I needed something it was no trouble at all and I felt really welcome. I booked a single bed and got a double which I was great. Location was spot on for the event I was attending. Tv, kettle, tea, coffee and coat hangers in room too which i was glad of.

Cons:

The shower was awful and needs replaced. It was warm for about 5 mins and then went cold. Managed to turn off and on to get it warm again. Second day shower would not go warm at all so couldn't use it. Lots of black mould in the shower cubicle. This is mentioned in previous reviews by others so is not news to the owners. I wasnt there to inspect but it was evident that the room needed a deep clean and for the cleaner to show more pride in their work. Dust and crumbs in drawers.

2026-03-13 via Nuitee
B
Bernadete solo_traveller gb
7
So far I’m Happy
Pros:

The vibes from the Bathroom is Awesome

Cons:

The Water Shower

2026-03-11 via Nuitee
B
Brian extended_group gb
1
The place needs a whole refurb it’s falling apart
Pros:

Location

Cons:

Mostly everything

2026-03-10 via Nuitee
S
Stuart solo_traveller gb
1
2026-03-09 via Nuitee
D
Dickson family_with_children gb
10
Very friendly sociable and handy for travel to metro centre and newcastle town centre 👌
Pros:

What breakfast?

Cons:

Every ting was perfect for my stay

2026-03-07 via Nuitee
A
alan couple gb
6
Value for money
Pros:

Value for money. Bar ok. Walk along river into centre.

Cons:

Toilet flush and door handle faulty

2026-03-02 via Nuitee
C
Casey-Anne extended_group je
6
Pros:

Great location, good value for money and fair facilities.

Cons:

No warm water in morning, rooms did not look like the pictures and were a little shabby.

2026-03-02 via Nuitee
L
Lauder couple gb
7
Pros:

Room was lovely we loved that we were able to have netflix & prime, bed was nice & comfortable bathroom so lovely & big me & my boyfriend loved the huge mirror loved having a bath it felt nice

Cons:

Looks like the top of the taps were broken hot water wasn't flowing through all that well. Boyfriend couldn't get a shower because the shower water was not flowing down he says it was only dripping water out maybe that & the sink taps need to be fixed, pillows were a little uncomfortable to sleep on the room itself was too warm because Heating kept coming on when it wasn't needed, so had to have the window open constant. Was a bit uncomfortable getting dressed/undressed in bathroom as no curtains.

2026-03-01 via Nuitee
C
Christian solo_traveller gb
9
2026-02-27 via Nuitee
C
Charlotte couple gb
1
Would not come back unfortunately
Pros:

Bed was ok to sleep and they allowed early check in and later check out

Cons:

No hot water in our room whole of the stay. Stunk of stale beer and marijauna through the stairs, hallways and room. Dirty and dusty with cob webs. Stains on the wall and yellow stains on toilet lid as well as marks in the toilet. Different room displayed when booked. Limited facilities. Abandoned restaurant/dining area you have to walk through to get upstairs, even though the pictures on booking.com displayed as if still open. No food available. Room door had a gap at the top of it could hear everything and had to lock, take the key out, put it back in and turn again to lock properly. Felt unsafe. Whole property and rooms need a serious face lift

2026-02-25 via Nuitee
R
Robert extended_group gb
8
Comfortable stay, conveniently positioned and good value for money!
Pros:

Well located just outside the city clean and comfortable

Cons:

It’s a little tatty needs a refresh and bathroom needs some attention

2026-02-23 via Nuitee
M
Michael couple gb
8
Pros:

It was great for money

2026-02-23 via Nuitee