Royal Hotel

Hotels
OYO Rooms
6.7 (640 reviews)
Railway Street , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Darts
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Dirty rooms
Dated facilities
Poor maintenance

Categories

Cleanliness
4.41
Several reviews mentioned the room was dirty, had a damp smell, and caused damage to clothes.
Service
9.38
Friendly and helpful staff were frequently highlighted in multiple reviews.
Location
8.92
Convenient location near the metro centre and free parking positively noted.
Room Quality
4.87
Rooms were described as dated with poor maintenance, damp smell and uncomfortable conditions.
Amenities
5.9
Basic amenities were mentioned, but many were not functioning well, such as the shower.
Value for Money
5.86
Some guests felt it was overpriced for the quality received, while others found value.
Food and Beverage
6.91
Mixed feedback with pricing inconsistencies noted but nothing substantial was commented on.
Overall Experience
7.38
Guests had a mix of experiences, but many felt it did not meet expectations overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:32

Property Description

Convenient Location
Located just off the A1, Royal Hotel is the perfect base between Newcastle/Gateshead Quayside and the Metro Centre, offering easy access to key attractions.

Dining and Entertainment
Enjoy a variety of options with 2 bars and a restaurant serving daily meals, ensuring you have a delightful culinary experience without leaving the hotel.

Nearby Attractions
Explore Newcastle city center, only a 5-minute drive away, and visit popular sites like the Metro Radio Arena and St James' Park, located within a few miles from the property.

Ready to experience comfort and convenience at Royal Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 640 reviews
Cleanliness: 4.41
Service: 9.38
Location: 8.92
Room Quality: 4.87
Amenities: 5.9
Value for Money: 5.86
Food and Beverage: 6.91
Overall Experience: 7.38
H
Horan01 solo_traveller ie
10
Perfect for what I needed
Pros:

The staff were excellent & really friendly. As I arrived early, I was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of charge

Cons:

Shower in the room was not great

2026-02-13 via Nuitee
P
Peshall couple gb
1
Pros:

Nothing

Cons:

Everything. There whole advertisement is a lie , its a horrible place and they have no private bathroom. I was with an infant and was given a floor up three flight of stairs with a common toilet.

2026-02-10 via Nuitee
N
Nataliia extended_group gb
2
2026-02-09 via Nuitee
J
Janeway solo_traveller gb
10
2026-01-12 via Nuitee
K
Karen couple gb
2
Never Again !!!!
Pros:

CHEAP DRINKS IN BAR FRIENDLY STAFF

Cons:

It was very old decoration, it did not smell fresh at all, the grout in the bathroom was discolored the bathroom was out of date the bedroom furniture was old and mismatched. Bed sheets were Grey and washed out.

2026-01-05 via Nuitee
M
Maria couple gb
6
2026-01-03 via Nuitee
C
Charlie extended_group gb
4
Pros:

Please do not stay at this hotel. The staff are friendly enough but the positives end there. My room was dirty and had a horrible damp smell. I stayed in the room ‘Emma’. When I woke up in the morning and returned home, I discovered all my clothes - including the ones I never unpacked - were riddled with the same smell as my hotel room. By the following day some of my clothes actually began to grow mould on them. This included a brand new never before worn sweatshirt. I have washed my clothes on a high heat in the washing machine and the awful smell remains. They have a serious damp problem that’s caused me hundreds of pounds worth of damage. That’s not to mention what this stay has done for my health; which I can’t imagine is positive. On top of this, the electricity sockets in my room didn’t work, so I wasn’t able to charge my phone; nor did the shared bathroom shower.

2026-01-02 via Nuitee
J
Josh solo_traveller gb
8
2025-12-16 via Nuitee
A
Aravind couple gb
10
2025-12-15 via Nuitee
A
Adam couple gb
8
Great value for money.
Pros:

Great staff, friendly and down to earth.

Cons:

It could do with a refurb but the building does have character!

2025-12-10 via Nuitee
C
Colin couple gb
6
2025-12-09 via Nuitee
T
Tracy couple gb
7
Comfy bed and friendly staff but very very dated and in need of a scrub. Get what pay for
Pros:

Great staff and a nice friendly feel in the bar. Bed and pillow were comfortable which was a welcome surprise.

Cons:

Very tired decor and no mattress or pillow protectors. .i Did see it was on photos but really not difficult to make small changes. The extractor fan was soooooooo noisy and came on with light so was horrendous during night. It needs a good hoover out for dust. No plug in sink and tiled floor in bathroom was freezing so wear socks or slippers

2025-12-09 via Nuitee
M
Michael couple gb
2
Pros:

Staff helpful

Cons:

Shower didn't work ,pillows flat and hard

2025-12-08 via Nuitee
H
Helen couple im
1
2025-12-08 via Nuitee
G
Gary extended_group gb
8
2025-12-08 via Nuitee
solo_traveller gb
10
Pleasurable stay and suited exactly what we wanted out of it
Pros:

Rooms have women’s names instead of numbers. Friendly staff

Cons:

Bought three rounds exactly the same but the price changed three times which was disappointing so probs best to remember what you’re charging next time guys or someone’s pockets need checking the end of the night

2025-12-08 via Nuitee
D
David extended_group gb
5
Seriously needs a refresh
Pros:

The staff were helpful and it was easy to find. Not far from metro centre and taxi to utilita arena £11. Free parking. Bedding was clean.

Cons:

The hotel is very shabby and not in a charming way. I honestly think that the nightly charge was at least 50% higher than it warranted.

2025-12-07 via Nuitee
J
Jerry solo_traveller gb
8
2025-12-07 via Nuitee
N
Neil Davison solo_traveller gb
5
Pros:

Price, staff, location

Cons:

Shower didn't work, no spoon for coffee. Dusty.

2025-12-07 via Nuitee
N
Nicholls solo_traveller gb
3
Pros:

The room was very poor dated and worn 0ut I'm very cold no eating
No plug in sync and shower did not work.Had a fristy smell and the curtains were hanging off.What I dump

Cons:

Julie thing , what was good was a very comfortable bed

2025-12-06 via Nuitee