Royal Hotel

Hotels
•
OYO Rooms
6.7 (733 reviews)
Railway Street , Newcastle upon Tyne , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Dirty rooms
Dated facilities
Poor maintenance

Categories

Cleanliness
4.41
Several reviews mentioned the room was dirty, had a damp smell, and caused damage to clothes.
Service
9.38
Friendly and helpful staff were frequently highlighted in multiple reviews.
Location
8.92
Convenient location near the metro centre and free parking positively noted.
Room Quality
4.87
Rooms were described as dated with poor maintenance, damp smell and uncomfortable conditions.
Amenities
5.9
Basic amenities were mentioned, but many were not functioning well, such as the shower.
Value for Money
5.86
Some guests felt it was overpriced for the quality received, while others found value.
Food and Beverage
6.91
Mixed feedback with pricing inconsistencies noted but nothing substantial was commented on.
Overall Experience
7.38
Guests had a mix of experiences, but many felt it did not meet expectations overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:32

Property Description

Convenient Location
Located just off the A1, Royal Hotel is the perfect base between Newcastle/Gateshead Quayside and the Metro Centre, offering easy access to key attractions.

Dining and Entertainment
Enjoy a variety of options with 2 bars and a restaurant serving daily meals, ensuring you have a delightful culinary experience without leaving the hotel.

Nearby Attractions
Explore Newcastle city center, only a 5-minute drive away, and visit popular sites like the Metro Radio Arena and St James' Park, located within a few miles from the property.

Ready to experience comfort and convenience at Royal Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 733 reviews
Cleanliness: 4.41
Service: 9.38
Location: 8.92
Room Quality: 4.87
Amenities: 5.9
Value for Money: 5.86
Food and Beverage: 6.91
Overall Experience: 7.38
A
Alexandros • solo_traveller • gb
2
Cons:

Dirty toilet

2026-06-27 • via Nuitee
R
Ruzyyev • solo_traveller • gb
9
2026-06-26 • via Nuitee
D
Donna Snowdon • couple • gb
7
Nothing was too much trouble. And peaceful hotel.
Pros:

Check in with Vicky was so quick and easy. There was a fault in our original room. I went down and spoke to Vicky. In less than 10 minutes. She rang me telling me, we were being upgraded to an ensuite room. Loved the cups-proper size. :-) And the toiletries. My partner was granted access to kitchen.
23.06.26 I just remembered- loved that the toilet roll was good quality and gentle. (I'm honest)

Cons:

The stairs. Haha. Couldn't see any information about WiFi password. Nor bar opening hours. But also didn't ask. So myself was partially at fault.

2026-06-23 • via Nuitee
J
Jenni • solo_traveller • gb
10
Pros:

Everything was excellent, the rooms were comfortable, the staff were exceptional

Cons:

Would like to see the restaurant open back up again

2026-06-21 • via Nuitee
S
Simeon • solo_traveller • us
10
A true home away from home.
Pros:

In no uncertain terms, this is one of my best stays! The staff and owner are truly world class professionals. They made me feel so at home and were so accommodating. I will stay here every time I come to the Newcastle area. I cannot recommend this hotel more highly! It’s a beautiful location at a cost-effective price!

2026-06-20 • via Nuitee
S
Shaz • solo_traveller • gb
1
Pros:

Nothing

2026-06-18 • via Nuitee
M
Murray • solo_traveller • nz
6
The property is what is - just a place to put your head down get some sleep & have a few beers with locals.
Pros:

The staff were welcoming & friendly- great knowledge & the patrons were great to be around

2026-06-12 • via Nuitee
S
Steven • solo_traveller • gb
10
2026-06-07 • via Nuitee
B
Bruce • solo_traveller • gb
2
2026-06-06 • via Nuitee
G
George • solo_traveller • gb
8
staff very friendly
Pros:

good price

Cons:

staff left befor check out

2026-06-06 • via Nuitee
A
Arkadiusz • solo_traveller • gb
10
2026-05-31 • via Nuitee
P
Paul • solo_traveller • gb
9
Royal Hotel
Pros:

Staff made me feel like part of the community very friendly and sorted my concerns instantly very nice place would stay there again in a heartbeat I recommend this to any traveller looking for a most welcoming place to stay

2026-05-29 • via Nuitee
L
Lauren • family_with_children • gb
2
I wouldn’t stay here again not handy for a local shop and no facilities at all in rooms i.e kettle,
Cons:

No kettle and only half a toilet roll, window was broken and jammed open, noisy with other guests, no extra pillows, not clean

2026-05-28 • via Nuitee
D
Daniel • couple • gb
5
2026-05-28 • via Nuitee
D
Daniel • couple • gb
7
2026-05-27 • via Nuitee
I
Irina • solo_traveller • gb
4
2026-05-27 • via Nuitee
J
John • solo_traveller • gb
7
2026-05-26 • via Nuitee
T
terence • solo_traveller • gb
7
Pros:

Clean and comfortable. Will definitely stay here again when back in the north east.

2026-05-25 • via Nuitee
B
Bailey • extended_group • gb
10
Amazin definitely going to stay again
Pros:

Loved the room nice and chill and staff were amazing

Cons:

Nothin

2026-05-24 • via Nuitee
C
calum • solo_traveller • gb
4
Pros:

The lady that check me in was very nice remember me when I came in evening I didn't catch her name but she was highlight.

Cons:

The bathroom had cobwebs and spiders all through it. I had very noisy neighbours they didn't even stop talking till 3am. Mattress wasn't comfortable.

2026-05-24 • via Nuitee