Commercial Hotel

Hotels
7.6 (256 reviews)
151 Mosman Street , Charters Towers , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Garden
Bar
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Budget-friendly
Cons:
Cleanliness issues
Noisy rooms
Inconsistent food quality

Categories

Cleanliness
6.31
Multiple complaints about dirty and unkempt conditions in some rooms.
Service
8.28
Staff was friendly and accommodating, refund offered for meal issues.
Location
8.82
Great location with walking distance to essential areas.
Room Quality
6.77
Basic and some rooms have issues like noise and basic facilities.
Amenities
8.3
Adequate amenities like microwave and fridge provided.
Value for Money
7.76
Good value but rooms are basic and have noise issues.
Food and Beverage
6.81
Inconsistent food experience; some meals were reportedly inedible.
Overall Experience
7.78
Overall experience was adequate with both ups and downs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:42

Property Description

Luxurious Amenities
Commercial Hotel offers a garden, shared lounge, terrace, and restaurant for guests to unwind and enjoy. The free WiFi and private parking add convenience and value to your stay.

Comfortable Accommodations
Each room is equipped with essential amenities such as a desk, flat-screen TV, and a private bathroom. The cozy bed with quality bed linen ensures a good night's sleep, while the air conditioning keeps you comfortable throughout your stay.

Convenient Location
Situated in Charters Towers, Commercial Hotel provides easy access to the Townsville International Airport, just 140 km away. Whether for business or leisure, this hotel is the perfect choice for your next stay.

Book your stay at Commercial Hotel now for a memorable and relaxing experience.

Important information:

Please note the economy rooms are located upstairs in the main hotel complex.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.6
Based on 256 reviews
Cleanliness: 6.31
Service: 8.28
Location: 8.82
Room Quality: 6.77
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 6.81
Overall Experience: 7.78
P
patricia • solo_traveller • au
8
2026-08-17 • via Nuitee
D
DAVID • couple • au
7
Pros:

The room and facilities were adequate. The location was in the middle of town off a back lane with a fairly plain exterior.

Cons:

The surrounds of the motel were unattractive but the room itself was quite OK.

2026-08-17 • via Nuitee
D
David • solo_traveller • au
9
Pros:

Ease of booking in.

Cons:

Npthing

2026-08-14 • via Nuitee
B
Bruce • solo_traveller • au
8
Great for the price
Pros:

Large room, comfortable bed, food at pub excellent
Older and basic decor but clean and comfortable

Cons:

Was fine for the price

2026-08-12 • via Nuitee
Z
Zuzana • solo_traveller • au
7
2026-08-07 • via Nuitee
G
Graham • solo_traveller • au
8
Pros:

The bed was very comfortable. Room size very good. Great value for money.

Cons:

The units are down the road from the hotel check in which isn't an issue except when you don't have wifi info or a spare blanket.

2026-08-06 • via Nuitee
A
Arthur • solo_traveller • au
10
Pros:

It was ideal for the purpose of our stay. Thank yiu for the amazing hospitality.

Cons:

Nil

2026-08-05 • via Nuitee
F
Fiona • couple • au
3
Sleepless
Pros:

Location was quiet

Cons:

The resident in no 3 was up all night making noise and the walls or the connecting door let it all through. Hardly got any sleep.
The room is more tired than shown in the photos. Not at all cheery. Outside is very dark with no street lights. The room was advertised as a queen deluxe but in fine print said double bed. The lady doing check in needs to smile. Also the motel units are away from the hotel.

2026-07-22 • via Nuitee
K
Keryn • solo_traveller • au
10
I would return
Pros:

Very convenient location, spacious, clean & comfortable room, parking at the door, quiet, good value for money, good, well priced food at the pub.

Cons:

No complaints at all

2026-07-21 • via Nuitee
S
Stafford • solo_traveller • au
8
2026-07-19 • via Nuitee
D
David • couple • au
9
2026-07-18 • via Nuitee
V
Vivienne • solo_traveller • au
6
Was what I paid for.
Pros:

Location was within walking distance of the main street. Street noise was minimal.

Cons:

Improve soundproofing of units. The next door travellers gave me a blow by blow commentary on the Broncos' game.

2026-07-17 • via Nuitee
T
Toby • family_with_children • au
10
Very happy with stay, hotel staff warm a friendly, big shout out to the barman from Gympie, he was a
Pros:

Rooms were clean, water pressure excellent.

2026-07-16 • via Nuitee
J
Jo • solo_traveller • au
9
2026-07-14 • via Nuitee
D
Dallas • extended_group • au
7
2026-07-11 • via Nuitee
M
Millicent • solo_traveller • au
5
okay if you are a heavy sleeper and need a really cheap place to stay for one night or two.
Pros:

large room, tv worked, bathroom was mostly clean though the bathroom door wasn't clean. Okay for quick stop over after a long drive and need somewhere really cheap to stay. Shower was clean and lots of hot water. Overall, the motel which is seperate from where you check in, is situated in a charming little town.

Cons:

noisy neighbours in the other rooms... I didn't feel quite safe and didn't sleep well because they were drinking alcohol and being very loud. The microwave was so dirty. I think there were blood stains on the bathroom door.

2026-07-07 • via Nuitee
P
Peter • solo_traveller • au
8
Would recommend staying
Pros:

The room was abit dark, but the shower was great and comfortable beds. Very quiet from noise. Meals at the hotel were excellent value and delicious.

Cons:

Dark room

2026-07-03 • via Nuitee
G
Geoffrey A • solo_traveller • au
8
Pros:

Clean room, quiet setting, bed comfortable .

Cons:

Check in procedure. Waited 20 minutes for manager to come out to check me in. No apology offered.

2026-06-25 • via Nuitee
D
Daniel • solo_traveller • au
4
Pros:

Everything was nice, rooms etc.

Cons:

a particular Staff was a bit rude upon arrival.

2026-06-16 • via Nuitee
L
Lester • couple • au
8
Cons:

Doors connecting rooms were thin and neighbouring noise distracting. The hotel kindly gave us a room with no neighbouring occupants.

2026-06-03 • via Nuitee