Commercial Hotel

Hotels
7.6 (228 reviews)
151 Mosman Street , Charters Towers , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Non-smoking throughout
Shared lounge/TV area
Kid meals
Shared kitchen
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Budget-friendly
Cons:
Cleanliness issues
Noisy rooms
Inconsistent food quality

Categories

Cleanliness
6.31
Multiple complaints about dirty and unkempt conditions in some rooms.
Service
8.28
Staff was friendly and accommodating, refund offered for meal issues.
Location
8.82
Great location with walking distance to essential areas.
Room Quality
6.77
Basic and some rooms have issues like noise and basic facilities.
Amenities
8.3
Adequate amenities like microwave and fridge provided.
Value for Money
7.76
Good value but rooms are basic and have noise issues.
Food and Beverage
6.81
Inconsistent food experience; some meals were reportedly inedible.
Overall Experience
7.78
Overall experience was adequate with both ups and downs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:42

Property Description

Luxurious Amenities
Commercial Hotel offers a garden, shared lounge, terrace, and restaurant for guests to unwind and enjoy. The free WiFi and private parking add convenience and value to your stay.

Comfortable Accommodations
Each room is equipped with essential amenities such as a desk, flat-screen TV, and a private bathroom. The cozy bed with quality bed linen ensures a good night's sleep, while the air conditioning keeps you comfortable throughout your stay.

Convenient Location
Situated in Charters Towers, Commercial Hotel provides easy access to the Townsville International Airport, just 140 km away. Whether for business or leisure, this hotel is the perfect choice for your next stay.

Book your stay at Commercial Hotel now for a memorable and relaxing experience.

Important information:

Please note the economy rooms are located upstairs in the main hotel complex.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 228 reviews
Cleanliness: 6.31
Service: 8.28
Location: 8.82
Room Quality: 6.77
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 6.81
Overall Experience: 7.78
A
Asaki family_with_children au
4
2026-03-22 via Nuitee
B
Bec couple au
10
2026-03-18 via Nuitee
S
Sonia couple au
10
Convenient
Pros:

Value

Cons:

NA

2026-02-27 via Nuitee
H
Hoult solo_traveller nz
7
good
Pros:

economical stay

Cons:

..

2026-02-10 via Nuitee
R
Redgrave solo_traveller au
5
it was okay for location to get where i needed to be
Pros:

it was a good room bed was a little hard and it needs to be more cooler with air circulation

Cons:

wasnt cool enough and no view not a lot of room for 4wds

2026-01-28 via Nuitee
A
Ashleigh family_with_children au
6
Beautiful Town.
Pros:

Location was fantastic. Meal at pub was very tasty - would recommend. Staff were lovely.

Cons:

Air-conditioning in room was moldy and didn't cool the room. Felt room was a little overpriced and could have been cleaner.

2026-01-23 via Nuitee
C
Craig couple au
8
Pros:

Food was quick & very good

2026-01-22 via Nuitee
A
Alicia couple au
9
Amazing best accomodation by far
Pros:

We loved everything about this motel, cleanliness, everything thought of inside to make our stay by far the best value for money

2026-01-21 via Nuitee
A
Alex solo_traveller au
7
2026-01-19 via Nuitee
J
Jodie solo_traveller au
10
2026-01-16 via Nuitee
C
Conan extended_group au
9
2026-01-15 via Nuitee
K
Kahlia extended_group au
10
2025-12-30 via Nuitee
M
Mark solo_traveller au
10
2025-12-29 via Nuitee
C
carley family_with_children au
4
Cons:

Over charged... Took while to sort it out... Airconditioning not working.

2025-12-29 via Nuitee
R
Ricky couple au
10
2025-12-22 via Nuitee
N
Neville couple au
8
Will stay here again when next in town
Pros:

Good unit Good location Good comfortable bed

2025-12-03 via Nuitee
J
Josephine couple au
10
First time to visit was very happy with accommodation and staff friendly and helpful definitely would return
2025-12-02 via Nuitee
L
Linda solo_traveller au
5
2025-11-12 via Nuitee
H
Harjeet solo_traveller au
10
Nice story
Pros:

Everything and nature of owner

Cons:

They didn't extend my roof they say already booked

2025-11-06 via Nuitee
I
Izumi family_with_children au
5
No sound proof
Pros:

Reasonable price

Cons:

We were allocated an interconnected room with the thinnest door with a big gap underneath which meant there was no sound proof. We had to sleep with the next room's TV all night and you could hear the slightest sigh he took.

2025-11-03 via Nuitee