Extended Stay America Suites - Rock Hill

Hotels
•
Extended Stay America Suites
6.9 (634 reviews)
1835 Canterbury Glen Lane , Rock Hill , US
+1 803-620-8180

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness issues
Poor room quality
Limited amenities

Categories

Cleanliness
5.29
Comments on cleanliness were predominantly negative, with mentions of dirty rooms and mildew.
Service
9.26
Mixed sentiments, with some positive comments about staff but also reports of rudeness.
Location
8.8
Guests appreciated the quiet location and proximity to shops and restaurants.
Room Quality
6.25
Many critiques about room comfort and amenities, noted as plain and cheap.
Amenities
4.28
Severe dissatisfaction with kitchen amenities and breakfast offerings.
Value for Money
8.24
Perceived as decent value considering price, but quality did not meet expectations.
Food and Beverage
5.29
Breakfast options were criticized for being inadequate.
Overall Experience
7.76
Overall guest sentiment was mixed, with significant concerns leading to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:00

Property Description

Fully-Equipped Suites and Free WiFi
The suites at Extended Stay America - Rock Hill come with fully-equipped kitchens, perfect for guests looking for a home away from home. Stay connected with free WiFi available throughout the property, ensuring you can work or relax online seamlessly.

Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast offered at the hotel. Enjoy a selection of breakfast bars, muffins, hot cereal, coffee, and tea to fuel up for your day of exploration or work in Rock Hill.

Convenient Amenities and Location
With a 24-hour front desk, the hotel ensures your needs are met anytime during your stay. Additionally, being just 1.4 km from Rock Hill Galleria and 31 km from Charlotte Douglas International Airport, Extended Stay America offers convenience for both leisure and business travelers.

Come experience comfort and convenience at Extended Stay America - Rock Hill. Book your stay now!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.

Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment. Cash is not accepted.

The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

6.9
Based on 634 reviews
Cleanliness: 5.29
Service: 9.26
Location: 8.8
Room Quality: 6.25
Amenities: 4.28
Value for Money: 8.24
Food and Beverage: 5.29
Overall Experience: 7.76
M
Marc • family_with_children • us
10
2026-10-23 • via Nuitee
C
Cynthia • couple • us
1
Awful, the service was awful . I never had such a bad experience in my life
Pros:

Nothing I did not stay there

Cons:

There staff person was awful, he couldn’t check us in to our room because their system was down. So we left and found another hotel to stay at.

2026-10-21 • via Nuitee
E
Ervin • couple • us
1
2026-10-20 • via Nuitee
B
Bridget • extended_group • us
6
It was ok but probably won’t be back. Your breakfast you advertise is false as well.
Pros:

There is not anyone there very often that works there

Cons:

I should not have to do my own towel laundry. The time frame to exchange towels is ridiculous. People are gone during the day. The workers act like you are bothering them. This is the 2nd year that the colored lady in charge was rude about this. Also if I have 2 rooms and need toilet paper don’t give me the 3rd degree why, we have 8 butts in 2 rooms.

2026-10-19 • via Nuitee
G
Grimes • couple • us
1
It was horrible. Room was not clean at all
Pros:

Nothing

Cons:

Nothing

2026-10-16 • via Nuitee
M
Maxwell • couple • us
1
2026-10-07 • via Nuitee
J
Jeff • family_with_children • us
1
2026-09-17 • via Nuitee
A
agustin • family_with_children • us
5
N/a
Pros:

All the pillows smell bad

Cons:

The smell of the room too

2026-09-14 • via Nuitee
O
Olivar • solo_traveller • us
10
2026-09-09 • via Nuitee
R
Rosalyn • couple • us
1
2026-09-08 • via Nuitee
D
De Martinez • solo_traveller • sv
10
Pros:

Todo bien

Cons:

Poquito comida

2026-08-24 • via Nuitee
J
Japorcia • couple • us
1
2026-08-18 • via Nuitee
N
Nakia • couple • us
10
I was very comfortable and quiet.
Pros:

It was convenient to where I was and everything else I needed was in driving distance.

Cons:

Nothing

2026-08-10 • via Nuitee
R
ronnice • solo_traveller • us
8
Home away from home.
Pros:

The cleanliness, amenities, locations made me at home. Will definitely comeback!!!!

Cons:

Not having staff available not having good Wi-Fi.

2026-08-05 • via Nuitee
L
Lakeisha • family_with_children • us
1
N/A
Pros:

Nothing N/A

Cons:

Because I am local resident in South Carolina,
I was unable to stay. I was able to book online
But once I got there in person to check in the lady at check informed she could not give us a room because we were local.

2026-08-03 • via Nuitee
F
Frank • solo_traveller • us
1
Not good
Pros:

Location, right off the highway

Cons:

The room was dirty, it smelled like cat urine (im allergic to cats) thats how I know. The chair had stains on it, there was hair all over the bathroom. Like someone shaved and it didnt get cleaned all the way. The tables were sticky

2026-07-25 • via Nuitee
H
Houston • solo_traveller • us
10
2026-07-24 • via Nuitee
P
Pedro • couple • us
9
2026-07-23 • via Nuitee
C
Connie • couple • us
1
Find some other place to stay waste of money
Pros:

Awful place dog pop in the halls, hard bed, air not cold, not enough towels, nobody at the front desk. Overall, we didn't stay Saturday Night we left at 2.55 am and nobody at the front desk to check us out left key in room. It was too hot to stay.

Cons:

nothing about this place

2026-07-13 • via Nuitee
O
Olivar • solo_traveller • us
10
2026-07-12 • via Nuitee