Extended Stay America Suites - Rock Hill

Hotels
Extended Stay America Suites
6.9 (632 reviews)
1835 Canterbury Glen Lane , Rock Hill , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness issues
Poor room quality
Limited amenities

Categories

Cleanliness
5.29
Comments on cleanliness were predominantly negative, with mentions of dirty rooms and mildew.
Service
9.26
Mixed sentiments, with some positive comments about staff but also reports of rudeness.
Location
8.8
Guests appreciated the quiet location and proximity to shops and restaurants.
Room Quality
6.25
Many critiques about room comfort and amenities, noted as plain and cheap.
Amenities
4.28
Severe dissatisfaction with kitchen amenities and breakfast offerings.
Value for Money
8.24
Perceived as decent value considering price, but quality did not meet expectations.
Food and Beverage
5.29
Breakfast options were criticized for being inadequate.
Overall Experience
7.76
Overall guest sentiment was mixed, with significant concerns leading to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:00

Property Description

Fully-Equipped Suites and Free WiFi
The suites at Extended Stay America - Rock Hill come with fully-equipped kitchens, perfect for guests looking for a home away from home. Stay connected with free WiFi available throughout the property, ensuring you can work or relax online seamlessly.

Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast offered at the hotel. Enjoy a selection of breakfast bars, muffins, hot cereal, coffee, and tea to fuel up for your day of exploration or work in Rock Hill.

Convenient Amenities and Location
With a 24-hour front desk, the hotel ensures your needs are met anytime during your stay. Additionally, being just 1.4 km from Rock Hill Galleria and 31 km from Charlotte Douglas International Airport, Extended Stay America offers convenience for both leisure and business travelers.

Come experience comfort and convenience at Extended Stay America - Rock Hill. Book your stay now!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.

Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment. Cash is not accepted.

The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

6.9
Based on 632 reviews
Cleanliness: 5.29
Service: 9.26
Location: 8.8
Room Quality: 6.25
Amenities: 4.28
Value for Money: 8.24
Food and Beverage: 5.29
Overall Experience: 7.76
J
Japorcia couple us
1
2026-08-18 via Nuitee
N
Nakia couple us
10
I was very comfortable and quiet.
Pros:

It was convenient to where I was and everything else I needed was in driving distance.

Cons:

Nothing

2026-08-10 via Nuitee
R
ronnice solo_traveller us
8
Home away from home.
Pros:

The cleanliness, amenities, locations made me at home. Will definitely comeback!!!!

Cons:

Not having staff available not having good Wi-Fi.

2026-08-05 via Nuitee
L
Lakeisha family_with_children us
1
N/A
Pros:

Nothing N/A

Cons:

Because I am local resident in South Carolina,
I was unable to stay. I was able to book online
But once I got there in person to check in the lady at check informed she could not give us a room because we were local.

2026-08-03 via Nuitee
F
Frank solo_traveller us
1
Not good
Pros:

Location, right off the highway

Cons:

The room was dirty, it smelled like cat urine (im allergic to cats) thats how I know. The chair had stains on it, there was hair all over the bathroom. Like someone shaved and it didnt get cleaned all the way. The tables were sticky

2026-07-25 via Nuitee
H
Houston solo_traveller us
10
2026-07-24 via Nuitee
P
Pedro couple us
9
2026-07-23 via Nuitee
C
Connie couple us
1
Find some other place to stay waste of money
Pros:

Awful place dog pop in the halls, hard bed, air not cold, not enough towels, nobody at the front desk. Overall, we didn't stay Saturday Night we left at 2.55 am and nobody at the front desk to check us out left key in room. It was too hot to stay.

Cons:

nothing about this place

2026-07-13 via Nuitee
O
Olivar solo_traveller us
10
2026-07-12 via Nuitee
S
Sudduth solo_traveller us
1
2026-07-11 via Nuitee
S
Sandra couple us
1
Not pleasant
Pros:

Very smelly and carpet was dirty and did not look vacuumed at all.

Cons:

Very smelly and carpet was dirty. The carpet was dirty and vacuum was not used prior to our stay. A very strong smell of urine

2026-07-08 via Nuitee
W
Wormley solo_traveller us
10
2026-07-05 via Nuitee
W
Wormley solo_traveller us
9
2026-07-05 via Nuitee
E
Elisabeth family_with_children us
5
Pros:

Location and size of room and the easy access for handicap

Cons:

Breakfast was disappointing- only tiny muffins.
Clean but room was musty smelling and kitchenette appliance are old. Bathroom needs to have more attention on details for cleaning.

2026-07-03 via Nuitee
L
Lisa solo_traveller us
1
Pros:

The lady was nice that checked me in

Cons:

This was false advertisement, it stunk like dogs, no cushions on outside patio, it was filthy, shower head rusted and handle was broken, no coffee pot, got a suite linen and mattress was not as you see in pics advertised, drawer wouldn't close in kitchenette and ran into it several times. No pots, pans, utinsels, dishsoap etc. breakfast was mini individually packed muffins nutri-grain bars and oatmeal and the only time there was coffee was in the morning and that was it the rest was you have to buy it out of the machine. I end up having to leave the next day because it was just so disgusting I want my money back and I was still charged all the way to Sunday when I left Friday evening.

2026-07-01 via Nuitee
E
Eric solo_traveller us
7
2026-06-29 via Nuitee
T
Trina family_with_children us
7
Pros:

Liked that it was easy getting in and out. Really liked the size of the rooms. It was very spacious. Lobby and hallways felt clean when walking in. I was excited until we entered our room.

Cons:

Definitely could use a good deep clean. Walls, pictures and carpet need a good clean. The kitchen floor area felt sticky. We actually kept our shoes on because the floors didn’t feel clean. Shower walls still had shampoo or soap running down the wall. Room had a very weird smell. I had to go buy some spray to help with it. If the rooms had a really good deep clean it would have been perfect for our stay.

2026-06-29 via Nuitee
C
Cassandra solo_traveller us
10
2026-06-25 via Nuitee
H
Huitt couple us
8
My stay was very peaceful!
Pros:

I loved the space, cleanliness and the staff was amazing!!!

Cons:

The bed comfort wasn't to my liking.

2026-06-15 via Nuitee
A
Amy solo_traveller us
7
Cons:

Phone didn't work, some outlets didn't work. Ice machine out of ice.

2026-06-14 via Nuitee