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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Heated pool
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Salt-water pool
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Thermometers for guests provided by property
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Key card access
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ATM/banking
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Shopping on site
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Secured parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Indulge in Comfort and Convenience
Luxurious Amenities: Unwind in the indoor pool or stay active at the on-site gym. Enjoy modern comforts such as air conditioning, flat-screen TVs, and free WiFi in every room.
Convenient Services: Benefit from a 24-hour front desk, business center, and free private parking. Travel hassle-free with the ATM on-site and the proximity to Midway International Airport.
Relaxing Stay: Feel at home with a shared lounge and cozy seating areas in each unit. Experience a seamless stay with attentive service and essential amenities provided at Holiday Inn Express & Suites - Portage.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The bed was good and the woman who checked us in at 10 pm was very friendly.
Our room looked like it wasn't quite done being set up.
Beds were nice
Breakfast selection was not that great. Black mold on ceiling. Lobby had a musty smell
Clean
It was great. No issues.
It's a great place. People are nice. Room was clean and had plenty of space to walk around for the two of us. Great location to find a variety of food options.
The breakfast was a bit iffy one day because they ran out of a lot of things and what was left was not fresh. The second morning was much better though. I will say that as we were leaving they were adding fresh food so we just had bad timing. We have stayed here before, which is why we returned. The room we stayed in the first time was away from the traffic noise. This stay we were on the traffic side and it was noisy.
I booked and paid for a room through booking.com 4 days prior to our arrival. We had reservations at the Country Inn for the rest of our time in Portage but when we decided to leave a day earlier this hotel was the only one with a family suite available so we took it. I messaged them the day before we arrived to let them know we would be arriving late. When we arrived that evening at 10:30 they claimed there wasn’t a reservation for us. The lobby was overflowing with families in town for a baseball tournament. Even after showing him the receipt and booking confirmation number he couldn’t do anything for us. Told us we’d have to talk to the person at the front desk in the morning. We had no choice but to pay for another room at that point which was not a family suite. Instead it was a king suite with a pull out bed. No sheets on the pull out bed. The carpet was stained and sticky. The whole experience was terrible and I’m still fighting to get refunded. The person at the front desk in the morning was useless. I would bet they gave our room to one of the baseball families. Hotel was run down and outdated. I would not recommend staying here to anyone.
The room was spacious and very comfortable
The breakfast was excellent! It was in a good location too!!
the staff was very friendly!
Room was very comfortable and nice.
I didnt like that the TV wasnt a smart TV 😭
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