Courtyard by Marriott Niagara Falls, USA

Hotels
•
Courtyard by Marriott
8.2 (451 reviews)
900 Buffalo Avenue , Niagara Falls , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Poor cleanliness
Limited breakfast options
Inconvenient parking

Categories

Cleanliness
6.66
Overall very poor cleanliness-wise, with sticky flooring and old pillows.
Service
9.63
Staff were wonderful and helpful, providing good support despite other issues.
Location
9.17
Convenient location for visiting attractions, though parking is inconvenient.
Room Quality
8.12
Rooms were spacious and comfortable, despite some issues during the stay.
Amenities
7.65
Limited breakfast options and some amenities lacking due to construction.
Value for Money
7.61
Not considered good value due to various inconveniences and issues.
Food and Beverage
8.16
Breakfast was good but limited; restaurant hours could be improved.
Overall Experience
8.63
Experience was mixed but had some redeeming qualities; convenience issues detracted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:11

Property Description

Convenient Location
Located just 1.6 km from the stunning Niagara Falls State Park, Courtyard by Marriott Niagara Falls USA offers easy access to Downtown Niagara Falls. Explore the beauty of the falls and enjoy the vibrant city atmosphere at your doorstep.

Modern Amenities
Experience comfort and convenience in every room with a mini-fridge, microwave, flat-screen TV, and complimentary WiFi. Relax in the heated indoor saltwater pool or stay active at the fitness centre. The 24-hour front desk is always ready to assist you during your stay.

Nearby Attractions
Discover popular landmarks such as the Conference and Event Center Niagara Falls and Rainbow Bridge within walking distance. With airports just a short drive away, your travel plans are made easy. Book your stay now at Courtyard by Marriott Niagara Falls USA for a memorable experience.

Important information:

Please note that for ‘breakfast' included rates, breakfast is included for 2 guests only, irrespective of room occupancy. Additional guests will incur additional fees.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 451 reviews
Cleanliness: 6.66
Service: 9.63
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.63
R
Robert • solo_traveller • us
10
2026-05-22 • via Nuitee
P
Ping • extended_group • cn
10
Pros:

很好干净，我们早上到马上就给入住，工作人员很热情接待我们。以后还会介绍朋友过来入住。

2026-05-19 • via Nuitee
A
Angel • solo_traveller • us
8
Pros:

Location was great and walking to the falls was nice.

Cons:

The construction of the new addition to the hotel.

2026-05-16 • via Nuitee
S
Sarah • solo_traveller • us
10
2026-05-15 • via Nuitee
C
Charles • family_with_children • us
9
2026-05-11 • via Nuitee
S
SANTOS RIVERA • family_with_children • co
8
2026-05-08 • via Nuitee
J
Judith • solo_traveller • ca
10
Pros:

Love it large spacious room

2026-05-06 • via Nuitee
M
McKenzie • solo_traveller • us
6
2026-05-04 • via Nuitee
C
Carolina • couple • us
3
Would not stay again
Pros:

The location was great for visiting Niagara Falls State Park. Aside from the staff member who checked us in (see other comments), the rest of the staff was friendly and helpful, especially Maria.

Cons:

The staff member (Kash or Kashi) who registered us was a rude chauvinist. He never said hello when we walked in; instead, he just told me to enter the credit card. When my husband noticed that the charge was $200 more than we expected, I explained that we had made the reservations at a lower rate through booking.com. The staff member then told me twice "you're not understanding me, it's not in our system." After he spoke with a supervisor, he said that he found it and that they had just switched to a new system two days before. By then, we had been on the phone with booking.com customer support and had been delayed in checking in to the hotel.

My husband and I were appalled that a male staff member would blame a female guest, twice, for not understanding him when he was the one who didn't know how to work a new system. The staff member never apologized or took responsibility for his own behavior. This combination of lack of professionalism, customer service, and just basic human courtesy and responsibility was the worst hotel experience that I've ever had when checking in to a hotel.

I cannot in good conscience recommend this hotel to any other female travelers who may encouter this staff member.

On top of that, we couldn't adjust the temperature in our room and the staff provided us with a space heater.

2026-05-01 • via Nuitee
R
R • family_with_children • us
5
2026-03-24 • via Nuitee
L
LUIS • couple • us
9
2026-01-19 • via Nuitee
P
Philip • couple • us
8
2026-01-19 • via Nuitee
C
Catenna • couple • us
10
Nice , clean , friendly
Pros:

Perfect location for visiting the falls

2026-01-19 • via Nuitee
J
JAYANTI • couple • gb
3
We entered the reception to a dirty entrance a very cold feel n felt very isolated scary.
Pros:

The reception was dirty looked very cold felt like ghost town, no warm feeling to the place carpets had dirty marks .
would not stay here again.

Cons:

Make the place feel a warm look clean floor, all the floors are sticky.

2026-01-19 • via Nuitee
M
Mary • family_with_children • us
5
2026-01-15 • via Nuitee
V
Vinica • couple • us
7
2026-01-15 • via Nuitee
H
Hsieh • extended_group • tw
9
2025-12-19 • via Nuitee
V
Vivek • family_with_children • us
5
Pros:

Rooms were good, but they have construction going on, which is disturbing and unpleasant to look. Sounds all around. Breakfast menu is limited and not great. But the staff at Bistro are wonderful and helpful.

Cons:

Breakfast, amenities, facilities.

2025-12-03 • via Nuitee
H
Hedva • family_with_children • us
8
2025-11-01 • via Nuitee
S
Sam
8
Pros:

Hotel was great. Quite comfortable. Food/Bar is overpriced. There was some sort of column next to the bed you had to negotiate around

2025-10-12 • via Nuitee