Holiday Inn Hotel & Suites - Mount Pleasant by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (378 reviews)
5280 East Pickard Street , Mount Pleasant , US
+1 843-216-0000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly, accommodating staff
Good/great breakfast
Exceptional beds
Convenient location
Smooth check-in/out
Cons:
Pool reported dirty/cloudy
Insufficient parking (had to use adjacent business)
Incidentals charge and $5 pool-related hold criticized
Price high / no breakfast included for some
Slippery shower floor
Lobby furniture and carpet need cleaning
Some guests wanted a bathtub option

Categories

Cleanliness
9.1
Rooms repeatedly described as clean and well-maintained; isolated complaints about pool water clarity and lobby furniture/carpet cleanliness.
Service
9.6
Staff repeatedly praised as friendly, accommodating and professional (specific praise for Sarah Furlo); smooth check-in/out and attentive during a difficult night.
Location
9
Multiple mentions of a convenient, good location and closeness to home; guests said they'd stay again because of location.
Room Quality
8.2
Rooms described as spacious, clean with exceptional beds; some issues noted such as slippery shower floor and requests for bathtubs.
Amenities
6.8
Amenities received mixed-to-negative feedback: pool reported as dirty/cloudy, limited parking (had to use adjacent business), and incidental/pool-related hold fees were criticized.
Value for Money
7.5
Concerns about price/value: at least one guest felt price was high, particularly when breakfast wasn't included, and incidental charges were viewed negatively.
Food and Beverage
9.3
Breakfast repeatedly described positively (great/decent) and guests noted satisfaction with the food service.
Overall Experience
9.3
Overall sentiment is very positive — many guests called their stay pleasant/enjoyable and indicated they would return, despite a few specific negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Heated Indoor Pool and On-Site Restaurant
Holiday Inn Hotel & Suites – Mount Pleasant, just 3 miles from Central Michigan University, offers a relaxing stay with a heated indoor pool and an on-site restaurant and bar. Enjoy American fare at Toast to Toast café for breakfast and dinner.

Comfortable Guest Rooms with Premium Amenities
Each room at Mount Pleasant Holiday Inn & Suites features a flat-screen HDTV, microwave, and refrigerator. Upgrade to a room with a separate living area and sofa bed for extra comfort.

Convenient Facilities and Nearby Attractions
Stay productive with a 24-hour fitness center and business center offering printing services. Explore nearby attractions like Soaring Eagle Casino and Pleasant Hills Golf Club, both just a short drive away.

Book your stay at Holiday Inn Hotel & Suites – Mount Pleasant for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MOP

Location

Guest Reviews

8.6
Based on 378 reviews
Cleanliness: 9.1
Service: 9.6
Location: 9
Room Quality: 8.2
Amenities: 6.8
Value for Money: 7.5
Food and Beverage: 9.3
Overall Experience: 9.3
M
Melvin • couple • us
9
One good room
2026-10-28 • via Nuitee
C
Christel • couple • us
8
2026-10-26 • via Nuitee
J
James • solo_traveller • us
10
Pros:

Everything was phenomenal

2026-09-19 • via Nuitee
J
Jessica • solo_traveller • us
10
Pros:

Clean, nice staff and comfortable

Cons:

Price was high especially for no breakfast included

2026-09-13 • via Nuitee
H
Herbert • couple • us
10
Pros:

Everyone was so great! Breakfast was great and the staff made sure we had everything we wanted.

2026-09-02 • via Nuitee
M
Mary • couple • us
8
Pros:

The location and cleanliness of the hotel and staff was nice

Cons:

Paying $25 for incidentals and the hotel keeping $5 of that for use of pool etc? Ridiculous

2026-08-31 • via Nuitee
W
Wendy • couple • us
9
Our stay was pleasant and enjoyable.
Pros:

Staff was friendly and accommodating

2026-08-28 • via Nuitee
C
Candice • couple • us
8
2026-08-23 • via Nuitee
J
Jan • solo_traveller • us
6
I’ll be back.
Pros:

Room was clean

Cons:

Shower floor top slippery
Lobby area—-need to clean furniture and carpet

2026-08-17 • via Nuitee
M
Melissa • couple • us
9
Pros:

The beds were exceptional.

2026-08-13 • via Nuitee
D
Darin • couple • us
8
Cons:

Not enough parking. Had to park at adjacent business as lot was full.

2026-08-10 • via Nuitee
J
Jeff • family_with_children • us
9
2026-08-07 • via Nuitee
C
Cindy • solo_traveller • us
10
I’ll stay here again. It’s a good location and clean, completely
Pros:

The breakfast was decent. The staff very friendly. The room was spacious and clean

Cons:

Can’t think of anything

2026-08-04 • via Nuitee
C
Chris • solo_traveller • us
9
It was great!
Pros:

It was convenient, clean and the staff was great!

Cons:

Didn't know of anything I didn't like

2026-07-22 • via Nuitee
P
Patricia • solo_traveller • us
10
100%
Pros:

I cannot begin to tell you what a pleasant experience this was.
Staff was exceptionally I witnessing many unhappy customers checking in as a concert [not associated with the hotel] that night was canceled due to the weather. (Canadian fire smoke)
Sarah Furlo and the staff maintained professionalism.
Thank you for everything.

Cons:

Nothing!

2026-07-19 • via Nuitee
L
Louis • couple • us
9
2026-07-19 • via Nuitee
T
Trinity Thomas • solo_traveller • us
9
2026-06-29 • via Nuitee
S
Sandi • couple • us
9
2026-06-28 • via Nuitee
T
Tabitha • solo_traveller • us
10
2026-06-26 • via Nuitee
S
Shelby • family_with_children • us
10
Pros:

Closeness to home. Clean and friendly staff

Cons:

Pool was “dirty” and water was not see through clear

2026-06-16 • via Nuitee