Holiday Inn Hotel & Suites - Mount Pleasant by IHG

Hotels
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Holiday Inn Hotels & Resorts
8.8 (501 reviews)
5280 East Pickard Street , Mount Pleasant , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Issues with cleanliness
Rude service
Additional charges for amenities

Categories

Cleanliness
8.34
Some reviews mentioned dirty beds and issues with shower cleanliness.
Service
9.31
Overall positive comments about staff friendliness and helpfulness.
Location
9.35
Multiple mentions of a great location close to attractions.
Room Quality
8.8
Rooms described as clean and comfortable, though one review noted a rude interaction.
Amenities
8.33
Negative comments regarding breakfast costs and bathroom door issues.
Value for Money
8.79
Fairly strong impression of value given overall experience.
Food and Beverage
8.34
Good food described but disappointment mentioned over buffet charges.
Overall Experience
9.11
Overall a good experience but with noted areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:56

Property Description

Heated Indoor Pool and On-Site Restaurant
Holiday Inn Hotel & Suites – Mount Pleasant, just 3 miles from Central Michigan University, offers a relaxing stay with a heated indoor pool and an on-site restaurant and bar. Enjoy American fare at Toast to Toast café for breakfast and dinner.

Comfortable Guest Rooms with Premium Amenities
Each room at Mount Pleasant Holiday Inn & Suites features a flat-screen HDTV, microwave, and refrigerator. Upgrade to a room with a separate living area and sofa bed for extra comfort.

Convenient Facilities and Nearby Attractions
Stay productive with a 24-hour fitness center and business center offering printing services. Explore nearby attractions like Soaring Eagle Casino and Pleasant Hills Golf Club, both just a short drive away.

Book your stay at Holiday Inn Hotel & Suites – Mount Pleasant for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MOP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 501 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
A
Amanda • extended_group • us
8
Overall a nice place to stay staff was friendly.
Pros:

Location was good. The staff was great! I especially liled being greeted every morning when i went to the lobby.

Cons:

The cost of breakfast was too high. I bar closed too early and i think the fitness center needed cleaned better ( making sure there is sanitizing wipes available for equipment)

2026-04-03 • via Nuitee
L
Linda • couple • us
10
Pros:

The staff are very friendly and everyone is helpful. Every single staff member greeted us with a smile, even in passing, or getting on or off the elevator, or just walking into the building.

Cons:

Would like to have Complimentary breakfast

2026-03-24 • via Nuitee
K
Karen • couple • us
10
2026-02-23 • via Nuitee
P
Patti • couple • us
10
2026-02-09 • via Nuitee
S
sonya • family_with_children • ca
8
2026-01-27 • via Nuitee
T
Tremaine • solo_traveller • us
10
Pros:

The lady at the front desk was super nice and helpful had a smile on her face the whole time

Cons:

The bed was a little firm but that was about it

2026-01-26 • via Nuitee
I
Isaias • couple • us
10
2026-01-22 • via Nuitee
C
courtney • family_with_children • us
5
Pros:

The location was close to where we needed to be.

Cons:

The fees and overall charge for the room. Never have I ever been charged for a rollaway bed. And they wouldn’t offer a discount considering we had an extra child with us.

2026-01-22 • via Nuitee
J
Jessica • family_with_children • us
10
Pros:

Everything here is amazing, we stay here whenever we come to Mt Pleasant!!!!!

2026-01-20 • via Nuitee
D
Debbie • couple • us
10
We had the best stay! Stayed there for my daughter’s graduation from CMU we had a great experience
Pros:

Everything

2026-01-20 • via Nuitee
J
James • solo_traveller • us
10
Quick and convenient location to CMU campus
Pros:

Easy access

Cons:

N/A

2026-01-19 • via Nuitee
A
Alexandria • solo_traveller • us
10
2026-01-19 • via Nuitee
M
Marcy • couple • us
10
Would stay again when going this way.
Pros:

Good location, clean, bed was great. Had a full bar with menu. That was nice. Staff was friendly.

Cons:

Breakfast is not included. $12.99 for breakfast buffet is a little much.

2026-01-15 • via Nuitee
M
Matthew • couple • us
9
Cons:

The price thru Booking.com ending up more than $40 higher than hotel price and they couldn't adjust the price. Very disappointing

2026-01-15 • via Nuitee
J
Jason • family_with_children • us
9
2026-01-12 • via Nuitee
J
Javonnia • couple • us
10
Customer service 20 stars
Pros:

It was warm and welcoming

Cons:

It was clean

2026-01-09 • via Nuitee
A
Andrew • couple • us
9
Overall great place
Pros:

Very nice and helpful staff. Went out of the way to make the stay pleasant

2026-01-05 • via Nuitee
M
Melissa • couple • us
10
2026-01-02 • via Nuitee
J
Jason • couple • us
1
Horrible!
Pros:

Location.

Cons:

Bed was dirty. Neighbor screaming at 4:30 am. Horrible experience.

2026-01-01 • via Nuitee
M
Matondo • couple • ky
8
2025-12-20 • via Nuitee