Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Heating
-
Family rooms
-
Pets allowed
-
Hiking
-
Lift / Elevator
-
Laundry
-
Express check-in/check-out
-
Cycling
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Hot tub/Jacuzzi
-
Canoeing
-
Sauna
-
Dry cleaning
-
Skiing
-
Massage services
-
Packed lunches
-
Spa/wellness center
-
Hammam
-
Non-smoking throughout
-
Private parking
-
Private check-in/check-out
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Shared lounge/TV area
-
Minimarket on site
-
Concierge service
-
Special diet menus - on request
-
Wheelchair accessible
-
Allergy-free room
-
Kid meals
-
Snack bar
-
ATM/cash machine on site
-
Lockers
-
Electric vehicle charging station
-
Vending machine - drinks
-
Indoor pool
-
Toilet with grab rails
-
Vending machine - snacks
-
Open-air bath
-
Hot spring bath
-
Wine/champagne
-
Coffee Shop on site
-
Fruits
-
Spa/wellness center services
-
Steam room
-
Beauty Services
-
Fitness/spa locker rooms
-
Manicure
-
Pedicure
-
Visual aids: Braille
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
CCTV outside property
-
CCTV in common areas
-
Screens / Barriers between staff and guests for safety
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Walking tours
-
Key card access
-
Bike tours
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation
Indulge in comfort and style at OTL Gouverneur Sherbrooke, where each room is equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom.
Wellness and Dining
Relax and rejuvenate in the hotel's hot tub or indoor pool, then treat yourself to a delicious meal at the steakhouse restaurant. Don't forget to start your day right with a complimentary continental breakfast.
Convenient Location
Situated just a stone's throw away from Université de Sherbrooke Stadium, our hotel is the perfect base for exploring Sherbrooke and enjoying outdoor activities like skiing. Book your stay now and experience luxury and convenience at OTL Gouverneur Sherbrooke.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
All as expected
Tout
Rien
Very well maintained and staff very efficient
No comment
Convenient location to explore places in and outside Sherbrooke. Free parking. Quiet room.
Hot breakfast.
Daily supply of bottled water and chocolate in the room. Complimentary apples at reception.
Light around bathroom mirror is dim.
Room was not dusted during our four nights' stay.
Beautiful and comfortable
N/A
Beautiful and modern hotel. Excellent breakfast. Beds are very comfortable.
coffee at breakfast was ok
We intentionally booked the OTL Gouverneur Sherbrooke as the most expensive hotel of our Canadian road trip (11 hotels in total) right in the middle of our tour to get some rest as a family. Unfortunately, our expectations for a self-proclaimed 5-star property were deeply disappointed. Only the price reflected this category; everything else did not.
Our specific complaints:
- Extremely cramped room: Both the room and the bathroom were the smallest on our entire tour. It was so tight that we could not even open two suitcases at the same time. Absolutely impractical for a family.
- Lack of 5-star service: In a true 5-star hotel, guests do not have to hold their own doors or lug their own heavy bags up to the room. This service was simply non-existent here.
- Poor attention to detail (Drinks): In almost any standard hotel, coffee and tea are available 24/7 for free. Here, only tea was complimentary, while coffee pods cost an extra $4. On top of that, they only provided 2 bottles of water for a family of 4. This lacks the basic attentiveness expected of a 5-star establishment.
- Useless technology: The tablet provided in the room was completely non-functional. You couldn't control a single thing with it. Lights and AC had to be operated manually—which works exactly the same way in any standard 3-star hotel. You don't need a tablet in the room for that.
- Breakfast shortcomings: The waffles at breakfast were still completely raw on the inside, despite using the correct machine settings.
Conclusion:
The biggest disappointment of our entire trip. If you are looking for real luxury and the service that goes with it, you should definitely spend your money elsewhere.
dej et confort
Une expérience plus qu'agréable à l'hôtel OTL de Sherbrooke. Le confort des lits #1 la propreté #1 et que dire du restaurant Boefish wow c'était plus que bon . Je donne la note de 15/10. J'y retourne c'est sûr.
Rien
We are seniors and the hotel room met all our needs.
Thee is only one restaurant an upscale restaurant. I would have preferred if there was an alternate choice as well like a pub style or an Italian fare restaurant.
L’accueil, les employés et l’hôtel dans son ensemble.
Chaise dans la chambre, une toilette qui bouge dans sa base.
Your guide to the flawless travel experience
Popular Countries
Get our app
