Angelic Tourist Inn

Very basic small room in need of refurbishment, lots of worn paint , broken toilet seat and no plug in sink. The only choice for breakfast was sausage, rice and greasy fried egg.

There could have been a table and a chair in the room.

Great location as it is very close to the city centre.

Hôtel et équipements assez basiques. Chambre propre. Attention aux cafards la nuit.

NEVER again! The room smells musty, especially the strong smell of the molds. We got sick after 4 days. We ended up moving to a different resort for the rest of our stay in El Nido. I did not bother asking for a refund for the remaining days.
I booked 7 days, quadruple room; 2-double bed. But they gave us a double bed, a single bed and an extra mattress. The worst part was, the mattress blocked the door. In case of emergency, we can’t get out unless the extra mattress is up. The space is limited and we couldn’t move around.
The door knob needs repair. It was loose and wobbly.
I’ve been asking the staff to move us to a quadruple room. Instead they gave us an extra room which smells the same, musty and no ventilations.
Towels provided looks like rugs.
The only good thing, staff were nice and friendly.

Property needs a little love and attention so tenants would not have this bad experiences. Problems with insects, musky smell in room, room needs repairs, AC on some rooms turns off/timed and waking up sweating. I would definitely not recommend.

Pros:

1. The hotel staff are kind and approachable

Cons:

1. The so called male "owner" indirectly accused us that we stole his "missing" aqua shoes without properly checking the shoe rock. His evidence? There's only 1 wet shoe. When he found out that his "missing" aqua shoe is not really missing, he never said any apology.

2. Door knob is a joke

3. Aircon is a joke

4. Water is rusty

5. Food is not that good

Man muss immer Preis Leistungsverhältnis betrachten und dann fällt das Fazit der Unterkunft nicht so schlecht aus.
In der Regel gab es fließend Wasser,leider funktionierte das WLan im 3 Stock nicht.
Zudem wollte man uns erst ein Zimmer ohne Fenster geben was gar nicht geht. Hervorzuheben ist die Lage, die ist wirklich gut

La habitación no estaba disponible y nos redirigieron a otro hotel

It had air conditioning and good water pressure. Clean lobby and rooms. Breakfast was simple but good. Wi-Fi worked well.

OK for one night. Aircon poor beds rammed into the room

It was a last minute booking because I got to el nido before I expected to. It’s very close to the main strip, about a 5-7 minute walk. However, when I arrived at check in they told me to “come back later” because of a black out. I asked when I should come back and they said they didn’t know. I asked for a refund so I can find another hotel (I had been traveling since 6am and was ready to shower and wind down) and that’s when they decided to turn on the generator for electricity during the black out. Then they tried to put me in a room that I did not book. When I said something they put me in my original room but there was no toilet seat. I asked for a toilet seat and was told it would be fixed. they never fixed it and when I mentioned it to the person at the front desk she said they could come the next day, knowing full and well I was checking out the next day (she literally mentioned my leaving in the morning when I walked in after having dinner). Would literally never stay there again. Glad I only stayed a night.

The customer service is horrible, there is never anyone at the front desk and on the rare occasion that there is they aren’t helpful. When we arrived to check in to the hotel they told us that “our room had a leak” when they had clearly overbooked and moved us to a different hotel for 1 of the 3 nights of our stay. When we finally got moved into the room the bathroom was soaking wet, the shower had no hot water, the towels were stained and the room smelt of mold. When we went to the front desk to ask about the shower being cold and the wifi they told us they would send someone to help us later, no one ever came to help. The room next to ours was being redone and the hall smelt like paint and chemicals. The other guests on our floor were very inconsiderate and were having loud conversation and playing music in the hall at 7:30 AM. There is also a small white dog that is always in the lobby which barks early in the morning and at night and it is always in the way.

Very good staff, very accommodating with our requests. Thank you!!

The family sleep at the first floor and they make noisy starting at 4 am and the ac barely worked. I would not recommend this place

This hotel has a great price , good plated breakfast … the first room they brought us to had noticeable smell of mould and it was visible, but they did move us immediately upon request to a larger and better room without any issues regarding cleanliness or mould.
The shower temperature for hot doesn’t work, but because it is so hot and tropical in Palawan I really didn’t mind. However, this might be an issue for some travellers.
It is overall a good size room for a very good price and the staff are friendly enough.
It is the location of this hotel that is exceptional with being walking distance to the major brand-new supermarket, as well as many great restaurants and the beach in the location cannot be beat.
Unfortunately, perhaps due to the location and environment we did witness one large roach in the room that seemingly came out of nowhere that was just walking in the closet. I cannot figure out where it came from , but that is just my report, overall it’s a good value for the price and location, the staff are friendly & breakfast was good. Very quiet at night and decent clientele, mostly foreigners and their Filipino counterparts.

Clean room, easy access to everything and very nice staff

Overall Angelic Inn is 4/5. Walking distance to the port beach where you go to island tours and to the shops and restaurants. Staff were always present in the lobby and very attentive.

We experienced excellent service, all our small problems were quickly solved. Straff very friendly and helpful! Nice room with view at mountains. Abundant breakfast, rice or toasted bread with sausages, fried eggs, or beef patties. Manager always there to see that guests were satisfied. WiFi les at top flr. As retired Quality Dept. staff member of Jap. company in Netherlands, my rating is 5 out of 5.

Booked two double rooms arrived to be told no rooms available for us. Got moved to different hotel on fist night because they said problem with room, other hotel said they are always getting guests from there. second night given room with lots of mold in the bathroom had to argue with reception for over an hour to no avail, emailed hotels.com and got zero response so far (24 hours later) having to live out of a suitcase as I’m told they will try to see if another room is available (not holding my breath) all in all one out of ten for nice polite reception staff. Here for two more nights then going to another hotels.com location not looking forward to it now.