Areca Hotel Penang

Hotels
8.8 (2049 reviews)
5 Jalan Khoo Sian Ewe , George Town , MY
+60 4-261 0050

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near attractions
Comfortable and spacious rooms
Cons:
Housekeeping inconsistencies
Soundproofing issues in rooms

Categories

Cleanliness
8.26
Some reviews indicated cleanliness was an issue, particularly in the context of housekeeping not always replacing items.
Service
9.23
Staff were frequently described as friendly and helpful.
Location
9.27
Multiple reviews highlighted the hotel's great location near main attractions.
Room Quality
8.72
Many comments praised rooms for their comfort and spaciousness, though some noted soundproofing issues.
Amenities
8.75
Amenities like the afternoon tea were positively received; however, some issues with fixtures were noted.
Value for Money
8.21
General sentiment about value is positive, but not all amenities were perfectly executed, affecting perceived value.
Food and Beverage
8.76
Breakfast was well-received, but absence of specific negative feedback reduces score lower than perfect.
Overall Experience
9.23
Overall stay experience was positive as noted in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:11

Property Description

Central Location in George Town
Explore the UNESCO World Heritage Site of George Town right outside your doorstep at Areca Hotel Penang. Discover nearby attractions such as the Upside Down Museum and Penang Heritage Gallery.

Comfortable and Well-Equipped Rooms
Relax in air-conditioned rooms featuring modern amenities like a flat-screen TV and private bathroom. Upgrade to rooms with a cozy patio for a touch of luxury during your stay.

Dining Experience
Indulge in European cuisine at the hotel's in-house restaurant or start your day with a delicious continental breakfast. Don't miss out on the famous Penang Road Teochew Chendul during your stay.

Ready to experience a blend of comfort and convenience at Areca Hotel Penang? Book now for an unforgettable Penang getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.8
Based on 2049 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
F
Freya • solo_traveller • au
9
2026-09-16 • via Nuitee
A
Amanda • solo_traveller • it
10
2026-09-15 • via Nuitee
I
Isaac • couple • my
10
2026-09-12 • via Nuitee
I
Isaac • couple • my
10
2026-09-12 • via Nuitee
I
Isaac • couple • my
10
2026-09-12 • via Nuitee
I
Isaac • couple • my
10
2026-09-12 • via Nuitee
I
Isaac • couple • my
10
2026-09-12 • via Nuitee
I
Isaac • family_with_children • my
10
2026-09-12 • via Nuitee
C
Claudia • couple • es
8
2026-09-12 • via Nuitee
S
Shaktidharan B • solo_traveller • in
8
Enjoyable. Certainly I would love to go back.
Pros:

Location and absolutely friendly staff at the reception and the restaurant.

Cons:

The rooms could do with additional universal plug points to charge gadgets.

2026-09-11 • via Nuitee
M
Marco • couple • it
8
2026-09-10 • via Nuitee
S
Sergio • couple • es
8
Sí que volvería
Pros:

Buena ubicación, bonita edificio, personal correcto, habitaciones amplias, baño cómodo con agua a buena presión.

Cons:

Las ventanas las deberían mejorar. Nuestra habitación daba al pasillo trasero y se colaban muchos ruidos.

2026-09-10 • via Nuitee
R
Rodolfo • solo_traveller • br
10
2026-09-10 • via Nuitee
P
philip • solo_traveller • gb
8
Lovely hotel in a great spot.
Pros:

Amazing helpful staff, great location.

Cons:

A pool would have been amazing, but that's just asking for everything!

2026-09-08 • via Nuitee
S
SCLARINA • solo_traveller • my
9
Pros:

The ambiance of the hotel and rooms are absolutely beautiful.

Cons:

Can't get parking 😏😏😏

2026-09-07 • via Nuitee
S
Sherlock1999b • solo_traveller • tw
10
Pros:

地點很讚
離市區的景點都很近

2026-09-05 • via Nuitee
Y
Yuming • solo_traveller • tw
10
Pros:

照片顯現不出房間很大，入住後空間夠大，生活活動動線很順。很棒的住宿。大廳有冰涼涼的檸檬水無限暢飲，每次進飯店先喝讓身上清涼一下。飯店距景點，可以用走路到達。在附近有早市，及老店家，價格便宜，可以慢慢欣賞教及尋寶。很讚的住宿點

Cons:

無

2026-09-04 • via Nuitee
G
GIANG • solo_traveller • sg
6
Nice staffs n location but we wont return
Pros:

Spot on for all staffs. So welcoming and polite.
Also, good location. Very close to Kimberley street where we usually had our breakfast.

Cons:

1. Mosquitoes. The room had so many freaking mosquitoes!! Even though we were given the repellent, there were always at least 7-10 of them in the room, particularly bathroom n wardrobe
2. TV did not work, neither did the remote control for ceiling fan.
3. Not enough light. Windows were hard locked (except for the bathroom one). No natural sunlight at all, and not enough ventilation.
4. Pillows were too high n hard. Neck pain!
5. Aircon was freaking cold even with minimum fan level n room temp set as 28 degrees. So zero night with good sleep as our throats got dried out

2026-09-02 • via Nuitee
P
Phaedra • couple • be
10
2026-09-02 • via Nuitee
B
BleuPlume • couple • tw
9
Pros:

地點極佳! 離各種知名美食非常近! 大廳有迎賓茶水非常消暑降火解渴!!

Cons:

隔音不太好...尤其是遇到節假日深夜(24~25點的那種時間)...街頭還有人放高空煙火在歡慶! 除了大聲還會震動!! 也有別間房間門開太久的警示聲都聽得到...宿泊2晚都沒睡好(會被吵醒)

2026-09-02 • via Nuitee