Areca Hotel Penang

Hotels
8.8 (1989 reviews)
5 Jalan Khoo Sian Ewe , George Town , my

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near attractions
Comfortable and spacious rooms
Cons:
Housekeeping inconsistencies
Soundproofing issues in rooms

Categories

Cleanliness
8.26
Some reviews indicated cleanliness was an issue, particularly in the context of housekeeping not always replacing items.
Service
9.23
Staff were frequently described as friendly and helpful.
Location
9.27
Multiple reviews highlighted the hotel's great location near main attractions.
Room Quality
8.72
Many comments praised rooms for their comfort and spaciousness, though some noted soundproofing issues.
Amenities
8.75
Amenities like the afternoon tea were positively received; however, some issues with fixtures were noted.
Value for Money
8.21
General sentiment about value is positive, but not all amenities were perfectly executed, affecting perceived value.
Food and Beverage
8.76
Breakfast was well-received, but absence of specific negative feedback reduces score lower than perfect.
Overall Experience
9.23
Overall stay experience was positive as noted in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:11

Property Description

Central Location in George Town
Explore the UNESCO World Heritage Site of George Town right outside your doorstep at Areca Hotel Penang. Discover nearby attractions such as the Upside Down Museum and Penang Heritage Gallery.

Comfortable and Well-Equipped Rooms
Relax in air-conditioned rooms featuring modern amenities like a flat-screen TV and private bathroom. Upgrade to rooms with a cozy patio for a touch of luxury during your stay.

Dining Experience
Indulge in European cuisine at the hotel's in-house restaurant or start your day with a delicious continental breakfast. Don't miss out on the famous Penang Road Teochew Chendul during your stay.

Ready to experience a blend of comfort and convenience at Areca Hotel Penang? Book now for an unforgettable Penang getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs MYR 6 per day.

Location

Guest Reviews

8.8
Based on 1989 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
D
Dawn solo_traveller es
10
Fabulous hotel in Georgetown
Pros:

The staff were amazing. So friendly and helpful, especially at breakfast. We even got free afternoon tea.
The location is also good, within walking distance to all the best spots.

Cons:

Nothing

2026-06-27 via Nuitee
C
charlotte solo_traveller gb
10
Pros:

Super friendly staff. Lovely - and good sized - clean rooms and comfy beds in a building that had lots of character. The breakfast was really good with lots of variety. No water filter, but a couple of bottles of water were provided every day in the room, and iced water was available in reception at all times.

Cons:

NA

2026-06-27 via Nuitee
G
Giulia couple it
10
2026-06-25 via Nuitee
S
SCLARINA couple my
9
excellent
Pros:

the antique building and location

2026-06-19 via Nuitee
S
Solvi couple de
10
Super freundliche Mitarbeiter - würde gern mehr Sterne vergeben
Pros:

Wir haben uns rundum wohlgefühlt. Unser Zimmer war absolut stilvoll eingerichtet, die Lage war super, aber vor allem haben die Mitarbeiter überzeugt. Sie waren wirklich immer extrem freundlich und kompetent.
Besser geht’s nicht.

Cons:

Alles war super

2026-06-16 via Nuitee
A
Anne solo_traveller fr
9
Très bien
Pros:

L'emplacement, le service, la taille de la chambre, le petit déjeuner, etc
Tout est très bien.

2026-06-14 via Nuitee
C
Celine solo_traveller sg
10
Pros:

Delicious snacks during tea; clean room.

Cons:

Nothing! Enjoyed it very much.

2026-06-12 via Nuitee
T
Tim solo_traveller au
10
Five star value at a three star price
Pros:

Lovingly restored old colonial terrace.

Amazing staff, attentive and professional.

2026-06-08 via Nuitee
E
Eloy couple es
9
Precioso hotel con excelente ubicación.
Pros:

Precioso hotel en edificio colonial rehabilitado, con excelente ubicación que te permite visitar el casco histórico andando. Habitaciones tipo vintage pero confortables. El aparcamiento es en la vía pública pero es muy barato y suele haber sitio, te facilitan el pago en la recepción.

Cons:

El café debería mejorar, es de tipo filtrado y está hecho en jarras. Claramente mejorable para el desayuno que ofrece.

2026-06-07 via Nuitee
S
Sandrine solo_traveller fr
8
Pros:

Bon emplacemrnt. Tea time

2026-06-06 via Nuitee
L
Lewis solo_traveller fr
10
Très belle hotel
Pros:

Un hotel très bien avec beaucoup de charme et un personnel très professionnel et du gentillesse
Le petit déjeuner est excellent
Et bien sûr tous les après-midi le thé offert
Très gentil de leur part
Très bien situé
Je recommanderai mille fois sans problème cet hotel

2026-06-03 via Nuitee
M
Margaret solo_traveller gb
10
Excellent place to stay
Pros:

Excellent location and fabulous friendly helpful staff. Highly recommend a stay here.

Cons:

Nothing at all

2026-06-02 via Nuitee
S
Sengkey solo_traveller se
6
Good enough hotel!
Pros:

Good location, clean room but not suitable for people with disabilities.

Cons:

Poor breakfast, the different hot breakfast have no taste at all!

2026-05-31 via Nuitee
N
Nina couple ru
10
Pros:

Excellent location and a wonderful hotel.

The building is historic, but the rooms and facilities are modern and well maintained. The hotel is quiet and comfortable.

I especially enjoyed the afternoon tea, the strong shower, and the air conditioning, which was effective without being uncomfortable.

The staff were friendly, welcoming, and always ready to help. The hotel felt like a home away from home.

A great place for both a short visit and a longer stay. I would happily stay here again.

2026-05-29 via Nuitee
R
Ramnath couple au
9
A fantastic stay in an old-fashioned hotel in line with the historical George Town surroundings.
Pros:

Location to all George Town attractions; excellent & courteous service by staff; nice breakfast and beautiful ambience of the hotel

2026-05-27 via Nuitee
J
Joseph family_with_children ca
9
Staff and Hotel were excellent and made our trip to Panang very enjoyable.
Pros:

We enjoyed our stay at the hotel; the property was great, the location was close to the heart in Penang. The staff at the hotel were very helpful and eager to help whenever they could. Breakfast was very good and would recommend that all visitors sign up for that. Rooms were clean and just the right size. We were glad we choice this property & would recommend it 100%.

Cons:

We had a problem with the Air Conditioner on the first night, it didn't cool the room off at all. But the Staff moved us to another room and solved that problem. They were very tentative to our needs & concerns.

2026-05-26 via Nuitee
A
Annie couple nl
9
Pros:

Heritage style

2026-05-26 via Nuitee
H
Hannah couple gb
9
We loved it!
Pros:

Fantastic hotel that was easily walkable to everything you’d want to see in George Town. The staff were super friendly and really helpful - particularly the restaurant staff. The breakfast was fantastic with a buffet on busy days and a menu choice on less busy days. We loved our stay here and would stay here again in a heartbeat!

2026-05-26 via Nuitee
B
Bronwyn solo_traveller au
9
Gorgeous character hotel in centre of George Town, providing a very enjoyable stay.
Pros:

Really beautiful restored hotel close to the old historic part of George Town. Easy walk to cafes, sights, shops. Staff were great, and rooms serviced daily.

Cons:

The building was noisy, and sounds from other guests rooms echoed throughout the building disturbing my sleep.

2026-05-25 via Nuitee
J
Jonathan solo_traveller gb
7
Pros:

Good location close to Kimberley Street and walkable down to see all the street art. Staff were friendly. Plenty of nice eateries within walking distance.

Cons:

Hotel is close to a mosque so you will get woken by prayer call. The rooms are not that soundproof and also let a lot of light in, especially at the top of the wall out towards the corridor as it is not fully sealed.

2026-05-24 via Nuitee