Areca Hotel Penang

Hotels
8.8 (1892 reviews)
5 Jalan Khoo Sian Ewe , George Town , my

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Children allowed

Facilities

Clubhouse
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Board games/puzzles
Kid meals
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near attractions
Comfortable and spacious rooms
Cons:
Housekeeping inconsistencies
Soundproofing issues in rooms

Categories

Cleanliness
8.26
Some reviews indicated cleanliness was an issue, particularly in the context of housekeeping not always replacing items.
Service
9.23
Staff were frequently described as friendly and helpful.
Location
9.27
Multiple reviews highlighted the hotel's great location near main attractions.
Room Quality
8.72
Many comments praised rooms for their comfort and spaciousness, though some noted soundproofing issues.
Amenities
8.75
Amenities like the afternoon tea were positively received; however, some issues with fixtures were noted.
Value for Money
8.21
General sentiment about value is positive, but not all amenities were perfectly executed, affecting perceived value.
Food and Beverage
8.76
Breakfast was well-received, but absence of specific negative feedback reduces score lower than perfect.
Overall Experience
9.23
Overall stay experience was positive as noted in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:11

Property Description

Central Location in George Town
Explore the UNESCO World Heritage Site of George Town right outside your doorstep at Areca Hotel Penang. Discover nearby attractions such as the Upside Down Museum and Penang Heritage Gallery.

Comfortable and Well-Equipped Rooms
Relax in air-conditioned rooms featuring modern amenities like a flat-screen TV and private bathroom. Upgrade to rooms with a cozy patio for a touch of luxury during your stay.

Dining Experience
Indulge in European cuisine at the hotel's in-house restaurant or start your day with a delicious continental breakfast. Don't miss out on the famous Penang Road Teochew Chendul during your stay.

Ready to experience a blend of comfort and convenience at Areca Hotel Penang? Book now for an unforgettable Penang getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs MYR 6 per day.

Location

Guest Reviews

8.8
Based on 1892 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
Q
Qifeng • couple • de
10
Pros:

Sehr nett Mitarbeiter

2026-03-14 • via Nuitee
U
ulrike • couple • de
9
Alles bestens
Pros:

Gute Lage. Sehr hilfsbereites Personal. Hatten ein sehr großes Zimmer

2026-03-14 • via Nuitee
U
Ulisse • couple • it
8
Bene ma poteva essere meglio
Pros:

L’edificio che ospita l’Areca è molto bello e caratteristico con alcuni angoli suggestivi.
La camera e’ ampia, ma la suddivisione su due livelli, con il bagno più in basso, la rende poco comoda. Il bagno, inoltre, è piuttosto piccolo, decisamente sproporzionato, rispetto alla camera. La vista, dalla nostra camera, inoltre è inesistente…
Abbiamo avuto un problema con l’aria condizionata, lo staff si è attivato, ma non siamo rimasti soddisfatti della soluzione proposta.
L’iniziativa del the pomeridiano, al contrario, è molto piacevole ed anche la colazione è eccellente con varie proposte a’ la carte.
In conclusione il soggiorno è stato piacevole, ma poteva essere migliore, sopratutto il considerazione del rapporto qualità prezzo.

Cons:

Vedi sopra

2026-03-13 • via Nuitee
D
Dawn • couple • gb
10
Pros:

Absolutely loved this hotel! Great location, fantastic staff, really comfortable stay. Absolutely beautiful building that’s really well maintained. The room was very clean, and shower was powerful.

Cons:

If you are sensitive to light I’d recommend bringing an eye mask - not a problem for me but some may find it an issue. The style of the property means some light filters in from the corridor.

2026-03-13 • via Nuitee
J
Julia • couple • gb
10
Great stay in unique hotel
Pros:

A beautiful hotel, very comfortable room. The staff were very helpful and friendly. Great location close to some amazing restaurants/food markets and close (walking distance) to the museums/sights of Georgetown.

2026-03-12 • via Nuitee
R
Robert • couple • es
10
Pros:

Heel leuk en authentiek hotel.
Vriendelijk personeel en een uitstekend ontbijt.
Ob loopafstand van het centrum.
Wij zouden het zeker nog een keer boeken.

2026-03-11 • via Nuitee
S
SHOUCHUAN • couple • tw
9
性價比很高
Pros:

地點就在George Town 的老城區中心，離各個景點與汕頭夜市非常近，搭公車也非常方便

Cons:

都很满意

2026-03-09 • via Nuitee
T
TLMoi • couple • gb
9
Location
Pros:

Pleasant staff and lovely location.

Cons:

The lighting everywhere could be improved. This will make reading easier.

2026-03-09 • via Nuitee
C
christine • couple • gb
8
We enjoyed our stayed at the Areca hotel. We had a problem with our Aircon, but the staff were very good in ensuring we
Pros:

Very traditional
Good location
Friendly and helpful staff
Room adequate although fairly small

Cons:

Nothing.

2026-03-08 • via Nuitee
K
Kok Keong • extended_group • my
8
Pros:

Convenient

2026-03-07 • via Nuitee
M
Mel • couple • sg
9
Location!
Pros:

Love the location!
About 5 minutes walk to Chowrasta market. Lebuh Campbell wholesale street, and lots of yummy eating place were just walking distance..

2026-03-06 • via Nuitee
E
Eleonora • couple • it
10
Nice stay in Penang!
Pros:

Very nice hotel with a great location! Loved the afternoon tea treat!

Cons:

Room too small

2026-03-04 • via Nuitee
Z
Zhengyi • couple • tw
8
2026-03-04 • via Nuitee
J
Juan Carlos • extended_group • co
10
Heritage building close to hiatoric center
Pros:

Nice location, beautiful Building and rooms

Cons:

Nada

2026-03-04 • via Nuitee
M
Małgorzata • couple • pl
10
Udany pobyt !
Pros:

Piękne patio.
Powitalna kawa&herbata z pysznym ciastem.
Śniadanie dobre.
Atmosfera, obsługa super

Cons:

Pokój, który zarezerwowałam na Booking.com z oknem wychodzącym na tzw. ogród.😞niestety ale nie podobał się nam.
Na naszą prośbę zamieniono nam pokój i mieszkaliśmy na ostatnim piętrze.
Pokój komfortowy, duży i najważniejsze bez przykrego zapachu i głośno buczącej klimatyzacji.

Personel zawsze bardzo pomocny…Dziękujemy ❤️

2026-03-03 • via Nuitee
A
Antonios • couple • cn
10
The staff was polite and helpful.
2026-03-03 • via Nuitee
T
Travel-a-lot • couple • de
7
Pros:

Große, geräumige Zimmer, modernes Badezimmer, leichter Check-in, hilfreiche Rezeption

Cons:

Teils abgenutzte Möbel, sehr einfaches Frühstück

2026-03-01 • via Nuitee
F
Faith • couple • gb
9
2026-03-01 • via Nuitee
K
KAI-DIEN, KETTYS TOURS • solo_traveller • tw
9
2026-02-27 • via Nuitee
M
Miia • couple • fi
9
2026-02-26 • via Nuitee