Areca Hotel Penang

Hotels
8.8 (2049 reviews)
5 Jalan Khoo Sian Ewe , George Town , MY
+60 4-261 0050

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near attractions
Comfortable and spacious rooms
Cons:
Housekeeping inconsistencies
Soundproofing issues in rooms

Categories

Cleanliness
8.26
Some reviews indicated cleanliness was an issue, particularly in the context of housekeeping not always replacing items.
Service
9.23
Staff were frequently described as friendly and helpful.
Location
9.27
Multiple reviews highlighted the hotel's great location near main attractions.
Room Quality
8.72
Many comments praised rooms for their comfort and spaciousness, though some noted soundproofing issues.
Amenities
8.75
Amenities like the afternoon tea were positively received; however, some issues with fixtures were noted.
Value for Money
8.21
General sentiment about value is positive, but not all amenities were perfectly executed, affecting perceived value.
Food and Beverage
8.76
Breakfast was well-received, but absence of specific negative feedback reduces score lower than perfect.
Overall Experience
9.23
Overall stay experience was positive as noted in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:11

Property Description

Central Location in George Town
Explore the UNESCO World Heritage Site of George Town right outside your doorstep at Areca Hotel Penang. Discover nearby attractions such as the Upside Down Museum and Penang Heritage Gallery.

Comfortable and Well-Equipped Rooms
Relax in air-conditioned rooms featuring modern amenities like a flat-screen TV and private bathroom. Upgrade to rooms with a cozy patio for a touch of luxury during your stay.

Dining Experience
Indulge in European cuisine at the hotel's in-house restaurant or start your day with a delicious continental breakfast. Don't miss out on the famous Penang Road Teochew Chendul during your stay.

Ready to experience a blend of comfort and convenience at Areca Hotel Penang? Book now for an unforgettable Penang getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.8
Based on 2049 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
H
Hadinata • couple • ch
9
Pros:

The location, the staff and the facilities.

2026-10-29 • via Nuitee
L
Li Hua • couple • sg
8
Comfortable and friendly staff. One of the staff noticed my relative who had special needs and was very nice chatting w
Pros:

It was clean, comfortable and quiet.

Cons:

When I switched off the main light in my room the toilet light and the fan also did not work The tv could not be turned on periodically as there was only y a ‘no signal’ notice bouncing around on the screen.

2026-10-26 • via Nuitee
M
Marta • family_with_children • de
10
Stillvolle und ruhige Unterkunft
Pros:

Top Service, schöne Ausstattung, alles prima. Um die Ecke schönes Street Food

Cons:

Einen Parkplatz zu finden war eine Herausforderung, hat aber geklappt!

2026-10-25 • via Nuitee
Z
Zineb • couple • nl
8
2026-10-24 • via Nuitee
Z
Zineb • couple • nl
8
2026-10-24 • via Nuitee
P
PEI-JHEN • solo_traveller • tw
10
2026-10-23 • via Nuitee
A
Abdul Manap • family_with_children • my
10
2026-10-21 • via Nuitee
A
Alexandra • extended_group • gb
8
2026-10-21 • via Nuitee
C
Christian • couple • at
8
Gutes Hotel in guter Lage. Großes Zimmer, aber leider ohne Fenster.
Pros:

Hotel hat eine sehr gute Lage. Heritage Zimmer war sehr groß und gut eingerichtet. Alles sauber.

Cons:

Heritage Zimmer hat nur sehr kleine bodennahe Fenster nach außen und ist eher dunkel. In der Beschreibung ist City View genannt. Für ein Zimmer ohne Fenster nicht zutreffend. Es sollte in der Beschreibung erwähnt werden dass das Zummer kein richtiges Fenster hat.

2026-10-19 • via Nuitee
M
Marguerite • solo_traveller • fr
10
Pros:

Chambre confortable, personnel très agréable et petit déjeuner très bon !
L'hôtel est très bien placé pour aller visiter les jetties, Armenian street et pour manger dans les hawker qui sont a 10 minutes a pied

2026-10-18 • via Nuitee
R
Rosita • couple • sg
9
A great stay
Pros:

Location is great and is near to many food joints. Room is clean and bed is comfortable. Snacks for tea provided to guests…a nice gesture. Friendly staff.

Cons:

Nil

2026-10-18 • via Nuitee
J
José Fernando • couple • es
9
Elegante y espacioso. Muy bien situado
Pros:

Un edificio espectacular, elegante, con un mobiliario y decoración digno de admiración.
El té de la tarde es un gesto de cortesía que añade un valor añadido a la estancia
El personal amabilísimo , paciente y cuando le planteamos un pequeño inconveniente imprevisto lo solucionaron rápido siempre estando atentos

Cons:

Algunas habitaciones no están adaptadas para personas con movilidad reducida aunque una vez se planteó el inconveniente se solucionó

2026-10-18 • via Nuitee
L
lydie • couple • fr
10
2026-10-16 • via Nuitee
L
lydie • solo_traveller • fr
10
Pros:

L'hôtel est très bien situé pour se déplacer dans la vieille ville à pied et à 2 pas des bus. Hôtel très propre avec un personnel adorable et au petits soins. Nous avons apprécié le petit déjeuner et la collation au tea time. Nous avons même prolongé le séjour.

Cons:

Rien

2026-10-14 • via Nuitee
H
Hasseenah • couple • my
7
Would definitely go again if I want a city escape.
Pros:

Location is superb. The good eateries that we wanted to go are all within walking distance. They gave me free upgrade since the water pump in my designated room was not working. Thanks. Rooms were clean and as expected. We book 6 or 7 rooms, can't remember exactly. No complaints

Cons:

Parking space very2 limited.

2026-10-12 • via Nuitee
L
Lisa • family_with_children • gb
10
Pros:

The staff were fabulous . Nothing was too much trouble . They were so polite , respectful and helpful . Highly recommend this wonderful hotel .

2026-10-11 • via Nuitee
M
Majorie • solo_traveller • au
8
Pros:

Friendly staff

Cons:

Nil

2026-10-07 • via Nuitee
F
Freya • solo_traveller • au
9
2026-09-16 • via Nuitee
A
Amanda • solo_traveller • it
10
2026-09-15 • via Nuitee
I
Isaac • couple • my
10
2026-09-12 • via Nuitee