Grand Palace Hotel Sanur - Bali

Hotels
9 (2566 reviews)
Jalan By Pass Ngurah Rai No.165 , Sanur , id
+62 361 4491988

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Dirty towels
Inadequate seating facilities

Categories

Cleanliness
8.71
Cleanliness was often praised; however, issues with dirty towels and unclean bed sheets were noted.
Service
9.68
Staff were frequently described as friendly, welcoming, and attentive.
Location
7.72
Location concerns mentioned due to proximity to busy roads, though convenient for attractions.
Room Quality
9.67
Rooms were described as spacious, spotless, and comfortable.
Amenities
8.7
Some amenities were well received; however, the lack of adequate seating and outdated facilities were noted.
Value for Money
9.16
Mixed sentiments as some felt it was good value, while others were dissatisfied with the food quality.
Food and Beverage
8.71
Most enjoyed the breakfast options, though there were complaints regarding food at the restaurant.
Overall Experience
9.68
Overall stay was considered exceptional by many guests, with several noting their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:00

Property Description

Luxurious Accommodation
Experience a stay in the heart of Sanur at The Grand Palace Hotel Sanur - Bali, offering spacious air-conditioned rooms adorned with natural colors and modern amenities.

Relaxation and Wellness
Indulge in the outdoor swimming pool and rejuvenating spa treatments at Soka Bali Spa. Enjoy traditional Balinese massages and unwind in style during your stay.

Gastronomic Delights
Savor delectable meals at Sindhu Restaurant, serving a variety of international and Indonesian dishes along with vegetarian options. Explore nearby dining options just a short walk away.

Book now for an unforgettable stay at The Grand Palace Hotel Sanur - Bali, where luxury meets comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

9
Based on 2566 reviews
Cleanliness: 8.71
Service: 9.68
Location: 7.72
Room Quality: 9.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.68
A
Alexander • solo_traveller • nz
7
Pros:

The staff, the swimming poo

Cons:

The room, terrible decor

2026-08-08 • via Nuitee
A
Amanda • family_with_children • au
10
A great place to arrive to and stay before boat over to Nusa Lembongan, comfortable, cheap and clean
Pros:

A great stop over before catching fast boat to Nusa Lembongan, food was awesome and a short stroll to sanur beach for shopping and beach massage

Cons:

Nothing I didn’t like, It’s was perfect

2026-08-08 • via Nuitee
A
Amanda • solo_traveller • au
7
Pros:

Room was neat and tidy and the bed was comfortable.

Cons:

The breakfast buffet food was cold, had to wait a long time for fresh items

2026-08-08 • via Nuitee
E
esmeralda • couple • nl
10
Pros:

Perfect hotel! Lekker rustig! Snel bij het strand

2026-08-08 • via Nuitee
H
Hanneke • family_with_children • nl
8
Prima hotel qua prijs/kwaliteit.
Pros:

Het is een mooi ruim opgezet hotel.
Vriendelijk personeel.

Cons:

We hadden 4 slaapkamers geboekt en bleven maar één nachtje, we hadden of geen balkon of een balkon wat uitkeek op een witte muur.
Voor nu was het geen probleem, maar als je langer verblijft zou ik dit wel jammer vinden.

2026-08-08 • via Nuitee
D
Debbie • solo_traveller • au
10
The best holiday I and my travel buddies have ever had, the pool was so cold and so refreshing it was amazing and not bu
Pros:

How beautiful it was and the staff were so friendly x

Cons:

Nothing it was amazing

2026-08-07 • via Nuitee
C
Camila • couple • au
10
Close to Sanur Harbour, good facilities.
Pros:

Close to Sanur Harbour, good facilities.

Cons:

N/A

2026-08-07 • via Nuitee
N
Natalie • couple • au
7
2026-08-07 • via Nuitee
H
Helle • solo_traveller • dk
10
2026-08-07 • via Nuitee
D
Denise • solo_traveller • nl
8
Pros:

De vriendelijkheid van personeel

Cons:

De locatie aan de grote weg.

2026-08-07 • via Nuitee
M
Michelle • couple • au
8
Pleasant but wouldn’t book again
Pros:

Pool was cool due to no sun but I enjoyed that.

Cons:

Location was a bit far from everything happening and main walking path near hotel unsafe and uneven with lots of large holes. Be careful if walking at night.
Breakfast was average. Gym is very limited

2026-08-06 • via Nuitee
T
Torgny • family_with_children • se
9
2026-08-06 • via Nuitee
C
Caroline • solo_traveller • au
8
2026-08-06 • via Nuitee
J
Jordan • solo_traveller • au
9
2026-08-05 • via Nuitee
S
Sharyn • solo_traveller • au
8
2026-08-05 • via Nuitee
K
Keith • couple • au
8
Comfortable and location
Pros:

Location for pickup to go to Lembongan island

2026-08-05 • via Nuitee
P
Paula • couple • es
9
2026-08-04 • via Nuitee
C
Clifford • couple • au
10
Awesome stay, we’ll be back again.
Pros:

Smaller than the big hotels but we really liked the fact absolutely nothing was left out, the staff can not do enough for you at any time, we wanted for nothing.

Cons:

Absolutely nothing

2026-08-04 • via Nuitee
K
KEN • couple • au
7
Pleasant stay but could be improved with some minor improvements
Pros:

Room was large and well appointed , staff very friendly and helpful .Pool was clean and very refreshing only problem was getting out as there no steps or hand rails on the pool access room side tiles slippery

Cons:

Location on main road away from town center , only 10 minute walk but heat and the poor condition of roads and pavement made it seem a a lot further .Breakfast could be improved with more planning and restocking of food .

2026-08-04 • via Nuitee
J
Jody • solo_traveller • au
8
2026-08-04 • via Nuitee