Hotel Clariana

Hotels
7.4 (306 reviews)
100 East Santa Clara Street , San Jose , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noisy environment
Dated facilities

Categories

Cleanliness
6.39
Several reviews mentioned issues with cleanliness, including dirty bathroom floors and used toiletries.
Service
8.36
Multiple reviews highlighted the friendly and helpful staff.
Location
8.4
The hotel is conveniently located close to restaurants and SJSU, but the area can be unclean.
Room Quality
6.85
Rooms were described as clean but small, and there were complaints about noise and dated facilities.
Amenities
7.38
There were mixed feelings about amenities, including a broken elevator and noise issues.
Value for Money
6.84
Reviews indicated a sense of disappointment regarding value relative to conditions.
Food and Beverage
7.89
The continental breakfast received positive feedback, although there were some limits on food options.
Overall Experience
7.06
Overall positive experiences mixed with notable issues, leading to a balanced view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:38

Property Description

Modern Comfort in the Heart of San Jose

Luxurious Accommodations: Hotel Clariana offers air-conditioned rooms with flat-screen TVs, coffee machines, and private bathrooms stocked with complimentary toiletries.

Convenient Amenities: Enjoy free WiFi throughout the property and the ease of private parking. The 24-hour front desk is always available to assist you during your stay.

Prime Location: Situated just steps away from the San Jose Convention Center and minutes from San Pedro Square, our hotel is the perfect choice for both business and leisure travelers. Book now for a memorable stay in San Jose!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

7.4
Based on 306 reviews
Cleanliness: 6.39
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.06
K
Kirk • extended_group • us
4
2026-02-14 • via Nuitee
P
Paulina • family_with_children • us
1
Horrible.
Pros:

Location

Cons:

I found 4 big spiders in the room, the hotel sent someone with a broom,but he didn’t kill the spider (my younger son and Me are super afraid to spiders) and the staff didn’t care about it! Then they sent someone again with a “Raid” and all the room was with a toxic odor..even worse. I’ll never come back or recommend this place. And the Front desk staff doesn’t look that understand English.

2026-02-10 • via Nuitee
J
JoseRafael • couple • us
2
Very Gross! Will never stay here and recommend no one else stays here either.
Pros:

Prime location in Downtown San Jose.

Cons:

Old, dirty, bad smell, etc

2026-02-09 • via Nuitee
A
Alex • couple • us
10
2026-01-30 • via Nuitee
Y
Yan • family_with_children • us
7
Pros:

location. Quietness

Cons:

breakfast. Expired food.

2026-01-22 • via Nuitee
A
Ashley • family_with_children • us
10
Friendly staff at cute boutique hotel in a convenient location!
Pros:

The breakfast was a nice surprise. Lots of options. The staff was so friendly - that was the best thing about this stay! We will stay here again when visiting San Jose downtown!

Cons:

The blankets were thin, so I do recommend to bring your own blankets - and possibly even your own pillow if you are a picky pillow person. Also, make sure to bring your own hair conditioner, as what they offer is conditioning shampoo and not so great for hair that is long and tangles easily. Also, the downtown nightlife noise is noisy! until about 3am! Be prepared to hear it!

2026-01-20 • via Nuitee
T
Tommi • solo_traveller • fi
5
Little disappointing
Pros:

Very friendly and helpfull staff, parking

Cons:

Window did not block any of the very load sounds from the street, air conditioner was laud, hotel was dated

2026-01-19 • via Nuitee
A
Adam • extended_group • us
10
2026-01-19 • via Nuitee
D
Damian • solo_traveller • pl
5
Pros:

Location was good. The staff person with whom I checked in was nice. Bed wasn't that bad.

Cons:

I have never seen worse breakfast than in this hotel. Cheapest hostel in Paris with breakfast option had it much better than Clariana.

Entry doors are weird. The front door is closed after 6 pm I think, and the side doors are not that easy to open.

Elevator is super slow.

Bathrooms are very old.

2026-01-19 • via Nuitee
F
Fox • couple • us
8
2026-01-15 • via Nuitee
T
Tian • solo_traveller • us
1
Pros:

酒店不接受服务犬
请注意

2026-01-11 • via Nuitee
M
Mohammed • family_with_children • sa
6
Pros:

Close to SJSU

Cons:

Some staff were not so friendly, breakfast was not ok

2026-01-05 • via Nuitee
J
Jesse • family_with_children • us
8
2025-12-19 • via Nuitee
A
Aimee • extended_group • us
10
2025-12-13 • via Nuitee
M
Mark • couple • us
8
2025-12-06 • via Nuitee
N
nickyluna11 • solo_traveller • us
5
2025-12-06 • via Nuitee
C
Chia-hung • solo_traveller • tw
6
2025-12-05 • via Nuitee
R
Robb • family_with_children • us
10
Pros:

Gated parking and restaurants with in walking distance

2025-11-20 • via Nuitee
M
Markus • family_with_children • de
7
Gutes Hotel in der City von San José.
Pros:

Sehr freundliches Personal, der Parkplatz direkt nebenan.

2025-11-16 • via Nuitee
岱融 • solo_traveller • tw
8
2025-11-15 • via Nuitee