Casa Amor

Hotels
6.6 (55 reviews)
Artesanos # 50, Esquina Tejerias , Tepoztlán , mx

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Terrace
Adult only
Invoice provided
Free wired internet
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly host
Hotel looks good externally
Cons:
Insects
Poor cleanliness
Maintenance issues
Deteriorated rooms

Categories

Cleanliness
3.86
Insect issues and poor hygiene were explicitly mentioned.
Service
8.33
While there were complaints, the host is noted to be friendly.
Location
7.87
No specific mentions but generally acceptable for hotel standards.
Room Quality
4.82
Reports of a lack of maintenance and issues with the room.
Amenities
5.85
Basic functionalities like TV were mentioned negatively.
Value for Money
7.31
The overall experience suggests dissatisfaction given the expectations.
Food and Beverage
7.46
No specific comments provided, assumed average for this tier.
Overall Experience
7.33
Overall dissatisfaction expressed with multiple aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:05

Property Description

Charming Rustic-Style House with Stunning Views

Swimming Pool and Gardens: Relax and unwind in our inviting swimming pool or take a leisurely stroll through our picturesque gardens.

Terrace with Scenic Views: Enjoy breathtaking views of the Tepozteco mountain and pyramid from our terrace, the perfect spot to savor a morning coffee or evening cocktail.

Convenient Location: With free WiFi and close proximity to shops and restaurants in Tepoztlán, Casa Amor offers the ideal blend of tranquility and accessibility. Explore nearby Cuernavaca or even venture to Mexico City during your stay.

Come experience the beauty and convenience of Casa Amor – book now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 55 reviews
Cleanliness: 3.86
Service: 8.33
Location: 7.87
Room Quality: 4.82
Amenities: 5.85
Value for Money: 7.31
Food and Beverage: 7.46
Overall Experience: 7.33
B
Brandon • couple • us
1
Nos habríamos quedado en otro sitio si lo hubiéramos sabido. La reserva fue engañosa.
Pros:

No volvería. No tenían la habitación que reservamos. Había telarañas e insectos por toda la habitación. La ducha no funcionaba correctamente.

Normalmente agradezco la hospitalidad, pero el servicio, la limpieza y el precio, todo fue malo.

Cons:

Insectos, Anfitrión, regadera, Experiencia en general

2025-11-17 • via Nuitee
P
phany • couple • mx
7
Pros:

El hotel se ve bien por fuera.

Cons:

La habitación y baño están muy deterioradas, les falta mantenimiento y limpieza.
La señal de tv fallaba mucho y tenía pocos canales.
El control de tv sin pilas.
Las cobijas y almohadas olían a humedad.

2025-09-18 • via Nuitee
K
Karla • couple • mx
8
Pros:

Abraham es muy amable y atento :)

Cons:

Falta un poco de mantenimiento a las áreas verdes

2025-07-22 • via Nuitee
A
Andres • extended_group • co
7
2025-07-14 • via Nuitee
M
Miguel Ángel • family
6
Pros:

Malo

2024-11-18 • via Nuitee
M
Mariana
4
Pros:

Estaba muy sucio, huéspedes tomando alcohol a altas horas de la noche, el seguro de mi habitación no servía

2024-11-18 • via Nuitee
H
HECTOR
6
Pros:

Necesitan arreglar regaderas

2024-11-10 • via Nuitee
I
Israel A
10
Bueno
Pros:

Buen servicio y todas las facilidades.

2024-10-15 • via Nuitee
R
RICARDO
6
Pros:

Buena pero , le hacía falta limpieza a la habitación

2024-08-12 • via Nuitee
V
Victoria • group • mx
6
Just decent, nothing wow
Pros:

I loved the location

Cons:

When I arrived I was surprised since thwy told me I had to pay for the room when I thouit was already paid when I booked ir through the website cause it asked for my card details
Building and room looked old, there is not AC (just a fan) , curtains are very thin (you can see through them) and a little bit close.
It was noisy at night.

2024-04-15 • via Nuitee
G
Gallegos • with friends • mx
5
Passable
2023-12-04 • via Nuitee
O
Omar • young couple • mx
9
Lovely place, would return gladly!!
Pros:

Great location, 15min walk from city centre. Very quiet neighborhood, very calm and noiseless. Tomasita the cat was lovely!!!!

Cons:

We didn't have water in the morning, so we couldn´t shower early as we are used to.

2023-11-27 • via Nuitee
R
Robin • young couple • ca
5
It’s a place to sleep. Staff was very nice.
Pros:

Nice landscaping. Property felt secure.

Cons:

Listing says the rooms have a bath tub but they do not. Disappointing as it was the reason we chose it. There were a few big spiders in the room which the girlfriend’s arachnophobia did not enjoy. Room lock was difficult to operate.

2023-11-20 • via Nuitee
C
Cristiano
6
Pros:

El lugars tiene mucho potencial pero está descuidado

2023-05-30 • via Nuitee
J
Jonathan
10
Pros:

Solo un detalle, al momento de hacer checout no estaba el personal hasta que salió un chico de la casa principal para darles las llaves solo ojo con esos detalles

2023-05-12 • via Nuitee
J
Jose Manuel • partner
8
Pros:

El lugar es agradable, el personal muy amable.

El jacuzzi no funciona, estacionamiento para autos muy limitado, no hay servicios por la noche. Las cortinas no cubren por completa el cancel de la habitación, se pierde privacidad.

2023-04-24 • via Nuitee
J
Jesús Alberto • partner
4
Pros:

Esta muy abandonada, no se le da mantenimiento, no había agua caliente, la alberca muy sucia.

2023-04-10 • via Nuitee
A
Arturo • young couple • mx
6
They charged me a higher price than offered in website
Pros:

NA

Cons:

It is a property with no maintenance, the gardens are in poor condition and there is not enough lighting in common areas.

2023-03-27 • via Nuitee
Y
Yessica • partner
4
Pros:

No es como las fotos, las habitaciones huelen a humedad, la alberca estaba sucia, no hay tina de hidromasaje, me parece un costo excesivo para la calidad del lugar,

2022-12-29 • via Nuitee
G
Guadalupe • partner
2
Pros:

Esta muy linda la casa, muy descuidada, no tiene mantenimiento y el encargado de nombre Gerardo súper grosero, me quería quedar una noche mas y prácticamente nos corrio, ahora entiendo porque está así la casa, ya la habíamos visitado hace tiempo y era otra cosa, lastima por la dueña, perderá clientes.

2022-11-13 • via Nuitee