Best Western Plus Merritt Hotel

Hotels
•
Best Western Plus
9.5 (205 reviews)
3969 Crawford Avenue, Merritt, British Columbia, V1K 1C4 , Merritt , CA
1-250-378-0700

listing image 1
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Pets allowed

Facilities

Elevator
Fitness facilities
Cross-country skiing nearby
Hiking/biking trails nearby
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Grocery/convenience store
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Very clean rooms and property
Good/very good complimentary breakfast
Comfortable beds
New/modern property
Lobby coffee machine and cookies
Helpful service and professional check-in
Cons:
Slow WiFi reported
Exercise room lacking equipment
In-room espresso machines disliked by some (no regular drip/hot water)
Occasional awkward furniture layout affecting TV sightlines
A few comments that price felt slightly high
Construction around property noted (didn't impact stay)

Categories

Cleanliness
10
Multiple reviews explicitly praise cleanliness: 'very clean', 'big clean room', 'building was new and very clean', rooms and property repeatedly noted as clean.
Service
10
Service is consistently highlighted positively: 'staff were very friendly', 'staff was wonderful', 'excellent and went out of their way', 'friendly and professional' across many reviews.
Location
10
Location is described positively when mentioned ('lovely location'); a few notes about surrounding construction that didn't impact stays, so overall location is viewed favorably.
Room Quality
9.5
Rooms are generally praised (comfortable beds, looks like new, spacious) though a few comments note dysfunctional furniture layout and in-room espresso preference issues.
Amenities
8.5
Amenities are good (complimentary breakfast, lobby coffee machine, cookies) but there are negatives: slow WiFi reported, exercise room lacking equipment, and some dislike of in-room espresso machines.
Value for Money
8.5
Mixed signals: several reviews call it affordable and good value (breakfast included), while a few mention it felt 'a bit overpriced'.
Food and Beverage
9.5
Breakfast and F&B are frequently praised ('very good breakfast', 'excellent complimentary breakfast', cookies and lobby hot drinks appreciated), with a few notes that breakfast was only 'ok' for some or not as good as prior stays.
Overall Experience
10
Overall sentiment is highly positive: many enthusiastic recommendations, repeat stays, and comments like 'Fantastic', 'Would definitely recommend', and 'Do yourself a favour: stay here.'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:40

Property Description

Recreational Amenities:
Enjoy access to an indoor pool and a 24-hour fitness center during your stay at Best Western Plus Merritt Hotel.

Dining Options:
Savor delicious meals at Mr. Mike's Steakhouse or grab a snack at the on-site snack bar/deli. Don't forget to start your day with the complimentary full breakfast.

Convenient Features:
Benefit from complimentary wired and wireless internet access, a 24-hour business center, and express check-out. Plus, take advantage of free self-parking during your visit.

Experience comfort and convenience at Best Western Plus Merritt Hotel. Book now for a memorable stay.

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pet max weight (per pet) in kg is 23

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.5
Based on 205 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 9.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 10
K
Kenneth • family
10
Pros:

Staff were very friendly. Very good breakfast with a nice selection.

2025-10-12 • via Nuitee
J
Jim • partner
10
Pros:

Great

2025-10-11 • via Nuitee
S
Steven • partner
10
Pros:

Very clean and modern good breakfast

2025-10-10 • via Nuitee
J
Jennifer
6
Pros:

Staff were awesome, hotel appeared clean. The WiFi was unbearably slow - a speed test showed

2025-10-05 • via Nuitee
A
Anna
10
Great hotel
Pros:

Great service, comfortable and clean rooms. The breakfast is alright as well, although it was not as good as it was during our stay in August.
My son enjoyed fresh chocolate chip cookies in the lobby and hot chocolate from the machine.

2025-10-04 • via Nuitee
A
Aletha • family
10
Pros:

Great

2025-10-03 • via Nuitee
A
Aaron
10
Pros:

Everything was nice and clean as expected. A but overpriced.

2025-09-28 • via Nuitee
A
ALBERT • family
10
Pros:

Nice place. Will be back

2025-09-27 • via Nuitee
Z
zhiqiang
10
Pros:

Super good

2025-09-23 • via Nuitee
M
Mark
10
Pros:

Staff was wonderful, building was new and very clean. Breakfast was very good!

2025-09-22 • via Nuitee
S
steven
10
Pros:

Staff and property was just perfect!😊

2025-09-20 • via Nuitee
D
David • family
10
Pros:

A lot of construction going on around the hotel - though it didn’t impact on our stay, it just seemed a little desolate. The value of the room and the effectiveness of the staff stood out.

2025-09-20 • via Nuitee
S
Sharon
10
Great stay
Pros:

We were really appreciative of the kitchen. The lady who checked us in was friendly and professional. Only complaint is the exercise room was lacking in equal.

2025-09-20 • via Nuitee
L
Leanne
10
Road Trip
Pros:

The room was very clean and the amenities were great. Staff were excellent and went out of their way to help you!! Would definitely recommend it!!

2025-09-18 • via Nuitee
E
Ethel • partner
10
Pros:

Very good stay. Clean, good complimentary breakfast, very professional at front desk. No complaints at all.

2025-09-15 • via Nuitee
S
steven • partner
10
Pros:

Great place to stay!

2025-09-14 • via Nuitee
D
Dan
8
Pros:

Did not like expreso machine in room. Would rather had a drip coffee maker.

2025-09-13 • via Nuitee
L
Les • partner
10
Pros:

What a lovely facility, big clean room, looks like new for an 8 yr old bldg, affordable and even included breakfast and specialty coffees, would highly recommend this hotel

2025-09-11 • via Nuitee
D
David
10
Pros:

One night stay passing thru Merritt newer property great staff, clean no surprises 😁👍

2025-09-09 • via Nuitee
M
Marny • partner
10
Pros:

The bed! The coffee machine in the lobby! The cleanliness! The excellent restaurant right next door! The tasty breakfast (but don’t have the coffee; go to the machine in the lobby)! The friendliness of the front desk staff! Wish I knew what make that bed was… Do yourself a favour: stay here. You’ll be happy. ❤️

2025-09-05 • via Nuitee