Share this hotel
Facilities
Property facilities
-
Offsite parking discounted rates available
-
Non-smoking rooms
-
Air conditioning
-
Restaurant
-
Room service
-
Lift / Elevator
-
Luggage storage
-
Tour desk
-
Facilities for disabled guests
-
Car hire
-
Massage services
-
Shuttle service (additional charge)
-
Concierge service
-
Fruits
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Smoke alarms
-
Food delivered to guest room
-
Face masks for guests available
-
24-hour security
-
Thermometers for guests provided by property
-
Key card access
-
ATM/banking
-
Television in common areas
-
Front desk (limited hours)
-
Free wired internet
-
Self parking (surcharge)
-
Airport transportation - pickup (surcharge)
-
Airport transportation - drop-off (surcharge)
-
Offsite parking discounted rates available
-
Internet access
-
Housekeeping on request
-
Wine release events
-
Covered parking
-
Vegetarian menu options available
-
Accessible shuttle
-
No accessible shuttle
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation in El Nido
Modern Amenities: Enjoy air-conditioned rooms with flat-screen TVs, safety deposit boxes, and private bathrooms with free toiletries.
Relaxation: Indulge in a pampering massage and unwind in comfort with slippers and a hairdryer provided for your convenience.
Convenient Dining: Treat yourself to a delicious meal at our on-site restaurant.
Book now for a memorable stay at One El Nido Suite.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
-
Parking
Free private parking is possible on site (reservation is not needed).
-
Internet
WiFi is available in all areas and is free of charge.
-
Pets
Pets are not allowed.
-
Children and extra bed policy
Children of any age are allowed.
Children from 7 years old to 11 years old stay for ₱ 400 per person per night when using an available extra bed.
People 12 years old and over stay for ₱ 800 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Miły persolnel
Okno w pokoju wychodziło na pomieszczenie gospodarcze/kantorek obsługi przez co ciągle musiała być zasunięta kotara, brak możliwości przewietrzenia. Pokój nie był sprzątany ani raz mimo prawie tygodniowego pobytu.
L’hotel è ben posizionato, un po’ fuori dal centro, scelta che abbiamo apprezzato per evitare le zone più affollate e rumorose. Nonostante ciò a piedi era comunque possibile raggiungere locali e ristoranti nella zona di Corong Corong beach. Camera confortevole e pulita.
C'è un bancomat per prelevare proprio all'ingresso dell'hotel, il che è molto comodo.
Abbiamo prenotato con loro tutti gli island hopping e ci siamo sempre trovati bene. Una mattina, però, dopo esserci preparati per uscire, siamo scesi in reception e ci è stato comunicato che tutti i tour in barca erano stati sospesi per allarme tifone. Comprendiamo la necessità della cancellazione, ma avremmo apprezzato essere avvisati con un po’ di anticipo, invece di scoprirlo solo al nostro arrivo in reception.
Que estaba al lado del punto de salida de los barquitos para hacer el island hopping por la mañana temprano y la playa de Corong Corong que tiene varios restaurantes que me gustaron. La habitación era muy amplia, aunque anticuada. Nos permitieron dejar el equipaje después de hacer el Check out, lo cual agradecenos
Que nos dejaron tirados con las motos de alquiler ya pagadas y todo y nos dijeron que no estaban disponibles. La caja fuerte estaba sin pilas y el frigorífico no funcionaba, aunque nos lo arreglaron inmediatamente. No me parece buena la relación calidad precio, aunque en el Nido todo está bastante caro..
Despite having a fully paid reservation made via Booking, upon arrival the hotel informed us that they did not have our reservation in their system. The staff were unable to handle the situation and offered no effective solution.
Instead, we were pressured to cancel our Booking reservation and pay again for different rooms, which would have resulted in losing the money already paid. After more than 2.5 hours of discussions, we were finally given two rooms: one as booked and a second one with a significantly lower standard (much smaller size, single small bed instead of a double, window facing a wall). No compensation was offered.
The manager never appeared and refused direct contact. Communication was limited to the front desk only.
During a 4-night stay, the room was never cleaned, basic amenities such as toilet paper were not replenished, and everything had to be requested multiple times. Staff presence was noticeable, but service quality was extremely poor.
A formal complaint was raised via Booking. The hotel did not acknowledge responsibility.
Very disappointing experience and highly unprofessional customer approach. Not recommended.
ארוחת בוקר טעונה שיפור יש להתחשב שחלק ניכר מהאורחים הוא מהמערב ובנוסף חסרים דברים בסיסים והרבה פעמים המזון קר
את ארוחת הבוקר - צעד פשוט יעשה ואו גדול
Rooms were nice but fridge didn't work
Breakfast needs more selection and there was no juices available
Завтрак, расположение, комфортный номер
Уставшое оборудование, неубранная территория вокруг
👎The hotel never cleaned the room during the 4 nights we stayed, and the air conditioning didn't work. The window was only 20*20 centimeters, and it was extremely stuffy, making it impossible to sleep. We stayed for 4 nights instead of the 5 we had booked, and we had to leave because the air conditioning wasn't working. The staff refused to refund us for the last night.
👎В отеле за 4 ночи ни разу не проводилась уборка, кондиционер в номере не работал. Окно размером 20*20 сантиметров, была сильная духота, спать невозможно!!!!Прожили 4 ночи вместо забронированных 5 ночей и уехали, так как кондиционер не работал. Персонал отказался возвращать деньги за последнюю ночь
Clean and spacious room, nice partial view of the beach, friendly staff and decent breakfast
Hot water didn’t work on the first night, TV had no cable and only showed local shows which were grainy and then totally stopped working on the second day, downstairs entrance was always chaotic
The views of the beach were spectacular, and the hotels location is generally close to the the center of town.
Location is next to the public market so it's fairly busy, additionally - power failures seems to occur frequently.
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
