The Lift Boutique Hotel by RIDAN Hotels

Hotels
8.6 (1955 reviews)
Rua Áurea, 265 , Lisbon , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.68
Some concerns about cleanliness, specifically mentions of mould in the shower and insufficient cleaning.
Service
9.15
Overall positive mentions about the staff being friendly and helpful.
Location
9.19
Consistently praised for its excellent central location, close to attractions.
Room Quality
8.64
Generally comfortable rooms, but a couple of comments about lacking amenities like a kettle.
Amenities
8.17
Adequate but has room for improvement, lacking some details like a box of tissues.
Value for Money
8.63
Appears reasonable considering the experience; good breakfast adds value.
Food and Beverage
8.68
Good breakfast options noted, but no specific details mentioned about other food services.
Overall Experience
8.65
Overall positive stay with great location and service despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:20

Property Description

Distinct Décor on Each Floor
Experience a unique stay at The Lift Boutique Hotel by RIDAN Hotels with its 5 floors, each boasting a different décor. From modern chic to classic elegance, there's something for every taste.

Convenient Location
Situated in Lisbon's historic downtown, our hotel is just steps away from iconic landmarks like the Santa Justa Lift and Commerce Square. With easy access to public transportation and top attractions, exploring the city is a breeze.

Complimentary Breakfast and Free WiFi
Start your day right with a delicious breakfast overlooking Áurea Street, included with your stay. Stay connected with complimentary WiFi throughout the property, perfect for both leisure and business travelers.

Ready to elevate your Lisbon experience? Book your stay at The Lift Boutique Hotel by RIDAN Hotels now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for € 17.50 per person per night when using an available extra bed.
    People 12 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1955 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
N
Nadia • couple • ch
8
2026-07-18 • via Nuitee
A
Arturo Banderas • solo_traveller • pl
7
Polecam ze względu na lokalizację.
Pros:

Skromne ale dobre śniadanie. Bardzo dobra lokalizacja i uprzejmy personel hotelu.

Cons:

Hotel jest stary i to czuć nosem ( nieprzyjemny zapach na korytarzach). Okna nie szczelna i słychać wszystko z ulicy. Brak półek w łazience. Reszta do przyjęcia.

2026-07-16 • via Nuitee
S
Sofía • solo_traveller • pe
8
2026-07-14 • via Nuitee
C
Carlos • solo_traveller • gb
8
Pros:

Staff were amazing. Super friendly and always attentive and willing to help. They really made the stay so comfortable. The location of the hotel is ideal, right in the centre and easy to get to.

Cons:

The lift wasn't working which made carrying luggage problematic. There was also a large leak in the restaurant throughout our stay which had the poor staff trying to manage as best they could and was inconvenient for customers eating breakfast.

2026-07-14 • via Nuitee
L
Luciana • couple • br
8
Excelente custo x benefício
Pros:

O quarto é confortável e de bom tamanho. Equipe muito atenciosa. Localização excelente, com a possibilidade de fazer a pé vários locais e perto de muitas lojas e restaurantes.

Cons:

O café da manhã poderia ter mais opções e a decoração do quarto precisa de alguma manutenção

2026-07-14 • via Nuitee
N
Nikolett • extended_group • hu
10
2026-07-14 • via Nuitee
J
Jonathon • couple • au
7
2026-07-14 • via Nuitee
L
Lay • couple • nl
8
2026-07-14 • via Nuitee
K
Klara Nysted • extended_group • dk
10
Rigtig godt sted og beliggenhed.
Pros:

Rigtig god beliggenhed. Hotellet opgraderede vores værelse til et endnu større gratis. Lækkert værelse.

2026-07-13 • via Nuitee
S
Stefano • couple • br
9
2026-07-13 • via Nuitee
Z
Zachary • couple • fr
10
Splendide !!
Pros:

Le personnel, l’accueil, la chambre et l’emplacement

Cons:

Le petit déjeuné pourrait être plus garni

2026-07-13 • via Nuitee
N
Nadia • solo_traveller • us
9
Would return!
Pros:

Friendly and helpful staff, great location, pretty hotel and room, soft towels, luggage storage, comfy bed

Cons:

Elevator was out of service (staff carried my bags up to the room though), pillows were thin, and grout in the shower could use cleaning

2026-07-12 • via Nuitee
A
Anwar • couple • us
9
2026-07-11 • via Nuitee
C
Christian Aljoscha • couple • de
3
Too expensive for little value provided
Pros:

Great location, friendly staff.

Cons:

Small room, cheap furniture, very loud AC fans in front of the room, elevator didn’t work.

2026-07-10 • via Nuitee
R
Rosa • extended_group • us
10
Bonito, limpio. Cómodo , en el centro de alfama
2026-07-10 • via Nuitee
S
Shangyu • family_with_children • tw
10
Pros:

The kitchen is good and beyond my imagination. Upgraded room made whole family happy.

Cons:

It’s hard for me to find the way turn on and off the water tap. But this didn’t bother me anyway.

2026-07-09 • via Nuitee
I
Irad • couple • ca
9
Excellent
Pros:

L’emplacement de l’hotel

Cons:

Rien

2026-07-09 • via Nuitee
I
Irad • couple • ca
9
Excellent
Pros:

L’emplacement, petit dej et chambre

Cons:

Rien

2026-07-09 • via Nuitee
R
Rekhviashvili • solo_traveller • ge
10
Pros:

Staff friendliness was probably the best we ever experienced at any hotel. The breakfast was very delicious and beyond our expectations. The hotel is also very clean, and the location is ideal.

Cons:

The elevator was out of order, but it was ok as the staff helped to get our bags down. Bathroom doors could be better sealed. They don't really close properly because it's just a glass door. But these were minor issues

2026-07-08 • via Nuitee
R
Raul • solo_traveller • es
10
Fabuloso !!!
Pros:

Louise - creo que así se llama la chica atenta de la recepción

2026-07-06 • via Nuitee