The Lift Boutique Hotel by RIDAN Hotels

Hotels
8.6 (1834 reviews)
Rua Áurea, 265 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.68
Some concerns about cleanliness, specifically mentions of mould in the shower and insufficient cleaning.
Service
9.15
Overall positive mentions about the staff being friendly and helpful.
Location
9.19
Consistently praised for its excellent central location, close to attractions.
Room Quality
8.64
Generally comfortable rooms, but a couple of comments about lacking amenities like a kettle.
Amenities
8.17
Adequate but has room for improvement, lacking some details like a box of tissues.
Value for Money
8.63
Appears reasonable considering the experience; good breakfast adds value.
Food and Beverage
8.68
Good breakfast options noted, but no specific details mentioned about other food services.
Overall Experience
8.65
Overall positive stay with great location and service despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:20

Property Description

Distinct Décor on Each Floor
Experience a unique stay at The Lift Boutique Hotel by RIDAN Hotels with its 5 floors, each boasting a different décor. From modern chic to classic elegance, there's something for every taste.

Convenient Location
Situated in Lisbon's historic downtown, our hotel is just steps away from iconic landmarks like the Santa Justa Lift and Commerce Square. With easy access to public transportation and top attractions, exploring the city is a breeze.

Complimentary Breakfast and Free WiFi
Start your day right with a delicious breakfast overlooking Áurea Street, included with your stay. Stay connected with complimentary WiFi throughout the property, perfect for both leisure and business travelers.

Ready to elevate your Lisbon experience? Book your stay at The Lift Boutique Hotel by RIDAN Hotels now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for € 17.50 per person per night when using an available extra bed.
    People 12 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1834 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
R
Ronald • extended_group • at
9
Super Lage!
Pros:

Schönes Stadthotel!

Cons:

Alles relativ eng!

2026-04-04 • via Nuitee
R
Roberto • family_with_children • it
8
Pros:

Staff posizione

Cons:

Arredo un po antiquato

2026-04-04 • via Nuitee
K
KIMME • solo_traveller • gb
10
2026-04-03 • via Nuitee
A
ADmit Therapeutics SL • solo_traveller • es
7
Cons:

Se oia bastante el trafico de la calle aunque a lo largo de la noche baja la frecuencia de los coches

2026-03-27 • via Nuitee
N
Nina • couple • se
6
2026-03-26 • via Nuitee
C
Corey • solo_traveller • us
9
2026-03-25 • via Nuitee
M
Moisés • extended_group • br
8
Boa estadia.
Pros:

Localização, café da manhã e funcionários.

Cons:

Falta de água em uma noite. Depois de passar o dia fora, uma manutenção na rua deixou sem banho até 3 da manhã por que não existe reservatório de água. Cama e climatização um pouco a desejar.

2026-03-23 • via Nuitee
F
Francesco • couple • it
10
Pros:

Attenzione per i dettagli, sopra la testiera del letto c'è un disegno bello ed elegante. Le cassettine dell'elettricità sono coperte con lo stesso parati del muro perfettamente allineato, complomenti all'autore dell'opera. Camera pulita. E poi la vista e la posizione son eccellenti.

2026-03-23 • via Nuitee
R
Robert • couple • ca
10
Delightful stay at this well-located hotel with helpful staff, comfortable rooms.
Pros:

The hotel is perfectly located for tourists wanting to visit the city core, as well as being close to the train station for access to Sintra.
The hotel staff were very helpful in providing recommendations of places to visit as well as generally being available 24/7.
We plan to stay at this hotel on our next visit.

Cons:

Location, helpful staff, comfortable beds and bedrooms with ample space.

2026-03-23 • via Nuitee
H
HENG • couple • sg
7
Pros:

Location was central to explore most of the places of interests on foot. Room was clean. Staff welcoming and friendly.

Cons:

Pillows were uncomfortably spongy with pocket areas, gave me a stiff neck the next morning.

2026-03-23 • via Nuitee
F
Flávia • couple • br
8
2026-03-19 • via Nuitee
L
Luca • family_with_children • it
9
Esperienza positiva, hotel confortevole e in ottima posizione
Pros:

Camere confortevoli,personale gentile e disponibile,buona colazione, buon rapporto qualità prezzo, ottima posizione

2026-03-18 • via Nuitee
J
Jean-François • extended_group • fr
7
bon sejour
Pros:

Hotel tres bien place proche de tout.

Cons:

Chambres cote rue mal insonorisees, beaucoup de bruit dans la rue

2026-03-18 • via Nuitee
D
David • couple • es
10
Excelente Hotel!
Pros:

Todo en general! La habitación 25 preciosa! Todo muy limpio y ordenado. El desayuno muy rico! Y el personal lo mejor de todo! Muchas gracias a todos!!

2026-03-15 • via Nuitee
C
Charlotte • solo_traveller • fr
9
2026-03-15 • via Nuitee
L
Léonie • couple • fr
9
Parfait !
Pros:

Nous avons passé un très agréable séjour dans cet hôtel. Le personnel d'accueil est vraiment adorable ! Notre chambre était très propre, spacieuse, le lit confortable. Le petit déjeuner est composé de salé et de sucré, c'est très bon. L'hôtel est très bien situé, à deux pas de tout ! Nous reviendrons avec plaisir.

Cons:

Le seul point négatif est qu'il n'y ait pas de pommeau de douche mais seulement une douche de tête, pas pratique pour ne pas se mouiller les cheveux ! Mais sinon rien de plus.

2026-03-08 • via Nuitee
L
Leonardo • family_with_children • it
10
Soggiorno da 10 e lode. Struttura consigliatissima.
Pros:

La struttura è in una posizione molto strategica della città, si trova nel bel mezzo delle vie principali e tra tre piazze dalle quali puoi raggiungere praticamente ogni posto, per non parlare della vicinanza alla metro. La struttura in sé è ben tenuta e ben gestita con uno staff veramente attento ai bisogni oltre che gentile e disponibile. Ci siamo trovati molto bene e torneremo sicuramente quando visiteremo di nuovo la città

Cons:

Difficile trovare qualcosa che non va. Forse l’unica nota leggermente negativo può essere l’umidità che abbiamo riscontrato nell’appartamento all’ultimo piano ed il leggero rumore del pavimento in alcuni punti, ma solo perché avendo un bambino piccolo, dovevamo stare attenti a non svegliarlo. In ogni caso, queste note sono assolutamente ininfluenti.

2026-03-07 • via Nuitee
M
Marinello • couple • it
10
2026-03-07 • via Nuitee
C
Cengizhan • couple • tr
10
2026-03-04 • via Nuitee
E
Elisa • couple • it
10
Nel complesso è stato un soggiorno molto piacevole, grazie alla posizione perfetta e alla grande professionalità dello s
Pros:

La posizione è davvero ottima, comodissima per visitare la città. Lo staff è stato eccezionale, sempre gentile e disponibile. Inoltre, ho apprezzato molto la pulizia, impeccabile durante tutto il soggiorno.

Cons:

L’unico aspetto negativo è stato un odore sgradevole percepibile all’ingresso o nei corridoi, anche se fortunatamente non era presente in camera.

2026-03-03 • via Nuitee