The Lift Boutique Hotel by RIDAN Hotels

Hotels
8.6 (2002 reviews)
Rua Áurea, 265 , Lisbon , PT
+351 21 116 5766

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.68
Some concerns about cleanliness, specifically mentions of mould in the shower and insufficient cleaning.
Service
9.15
Overall positive mentions about the staff being friendly and helpful.
Location
9.19
Consistently praised for its excellent central location, close to attractions.
Room Quality
8.64
Generally comfortable rooms, but a couple of comments about lacking amenities like a kettle.
Amenities
8.17
Adequate but has room for improvement, lacking some details like a box of tissues.
Value for Money
8.63
Appears reasonable considering the experience; good breakfast adds value.
Food and Beverage
8.68
Good breakfast options noted, but no specific details mentioned about other food services.
Overall Experience
8.65
Overall positive stay with great location and service despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:20

Property Description

Distinct Décor on Each Floor
Experience a unique stay at The Lift Boutique Hotel by RIDAN Hotels with its 5 floors, each boasting a different décor. From modern chic to classic elegance, there's something for every taste.

Convenient Location
Situated in Lisbon's historic downtown, our hotel is just steps away from iconic landmarks like the Santa Justa Lift and Commerce Square. With easy access to public transportation and top attractions, exploring the city is a breeze.

Complimentary Breakfast and Free WiFi
Start your day right with a delicious breakfast overlooking Áurea Street, included with your stay. Stay connected with complimentary WiFi throughout the property, perfect for both leisure and business travelers.

Ready to elevate your Lisbon experience? Book your stay at The Lift Boutique Hotel by RIDAN Hotels now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.6
Based on 2002 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
M
Marcos • extended_group • br
10
2026-10-24 • via Nuitee
A
An • couple • us
10
Pros:

The hotel is very clean and the staff are wonderful and helpful.

Cons:

There's a protesting in the corner that made some of us feel nervous but the staff are wonderful and helpful enough to make us comfortable. The old and small elevator is a bit inconvenient but we got help from the staff. Thank you.

2026-10-21 • via Nuitee
A
Anika • couple • de
10
Tolles Hotel in bester Zetrumslage mit sehr gutem Service
Pros:

Die Lage ist ruhig und dennoch zentral. Sehr hilfsbereites und nettes Personal. Gemütliche und schön eingerichtete Zimmer. Leckeres Frühstück

2026-10-18 • via Nuitee
S
Shane • couple • ie
8
Super room in a great hotel in a fantastic location for exploring Lisbon!
Pros:

Really nice room / great location / super friendly & helpful staff

Cons:

Only minor issue we had was there was traffic noise from early in the morning but would not stop us from coming back again

2026-10-16 • via Nuitee
I
Ido • family_with_children • il
5
Noise from air condition
Pros:

The location is perfect

Cons:

The air condition made a lot of noise. We asked for a maintanace person or to change a room, niether was an option.. We had to sleep with the air condition off. They gave us a free breakfast as compensation but it didnt really changed our bad experience.

2026-10-15 • via Nuitee
T
tandara • family_with_children • br
10
localização e acomodação excelentes!!!
Pros:

café da manhã delicioso, quarto amplo, camas confortáveis, banheiro super limpo. staff atencioso. muito bem localizado, sendo possível fazer os principais passeios a pé.

Cons:

minha varanda ficou virada para a parede do prédio ao lado.

2026-10-14 • via Nuitee
G
Gibran • couple • fr
9
2026-10-10 • via Nuitee
B
BELEN • extended_group • es
10
Perfecto
Pros:

La atención de los trabajadores, sobretodo la gente de la recepción. Espectacular, tuvimos que hacer checking de madrugada por una anulación de vuelo y nos pudieron atender a las 3 de la madrugada, super bien y muy agradecidas ya que eramos 5 personas.

2026-10-07 • via Nuitee
E
Elena • extended_group • ca
10
Hotel with character in the core of Lisbon
Pros:

Perfect location, excellent staff, and a tasty breakfast. Our room was on the third floor and the ceiling was a bit low, but fine for average-height people like us. The historic room is beautiful, with a small balcony and a lovely view, especially in the evening. Overall, an excellent hotel and we would definitely stay again. Thank you so much, dear hotel staff!

2026-09-16 • via Nuitee
A
Aoife • extended_group • ie
10
Brilliant for short stays in Lisbon
Pros:

Brilliant location, clean property, helpful staff, fabulous breakfast! Would recommend to anyone

Cons:

The rooms are snug but still comfortable

2026-09-12 • via Nuitee
H
Heinz Rainer • couple • de
5
Ertragbar für die zwei Tage
Pros:

Gute Lage

Cons:

Wir hatten de luxe Zimmer mit Balkon und (lt. Homepage) "Blick auf eine Sehenswürdigkeit" gebucht. Balkon war mini und eher nicht benutzbar, auch weil der Blick ein verhangenes Baugerüst war, also null Aussicht !

2026-09-09 • via Nuitee
A
alejandro • couple • ar
9
The lift boutique hotel es una magnifica y claida pueta de entrada a
Pros:

Ubicacion cercana a todos los puntos de interes, desayuno excelente y variado, y calida y generosa atencion del personal, una eleción obligada para uan estdia perfecta en Lisboa

2026-09-08 • via Nuitee
R
ROBERTO • couple • it
8
Pros:

Nella norma. Molto apprezzato gentile pensiero in occasione del mio compleanno.

Cons:

Ascensore fuori servizio per tutta la durata del soggiorno

2026-09-08 • via Nuitee
S
Sheila • solo_traveller • us
10
Pros:

The staff are friendly, helpful and professional. The room was also clean and it looked so charming. The room looked just like the photos. The location of the hotel was in a good location.

2026-09-07 • via Nuitee
J
Janice • couple • br
9
2026-09-06 • via Nuitee
T
Tabitha • family_with_children • us
8
We were so pleasantly surprised by the location. Not on the busiest street, but just steps away.
Pros:

It was the perfect location, staff was very helpful, and it felt like a beautiful mix of modern and historic.

Cons:

The coffee wasn’t amazing

2026-09-06 • via Nuitee
G
Ganna • family_with_children • ua
10
2026-09-06 • via Nuitee
S
Soraya • solo_traveller • it
8
Pros:

L'hotel si trova nel centro di Lisbona, vicino all'ascensore di Santa Justa e alla stazione Rossio. La posizione è eccellente, sia per visitare Lisbona a piedi che per prendere i mezzi.
La colazione è semplice ma buona e lo staff è molto gentile e disponibile a soddisfare qualsiasi necessità.

Cons:

La nostra non era ben isolata acusticamente, quindi purtroppo sentivamo sia l'ascensore dell'hotel che i rumori dalle camere vicine.
Consigliamo anche di sostituire il vetro della doccia, poiché quello attuale risulta corto e si rischia di bagnare il pavimento e le pareti del bagno.

2026-09-03 • via Nuitee
J
jose • solo_traveller • pt
9
Os funcionários muito simpáticos e atenciosos principalmente durante o pequeno-almoço
Pros:

Localização

2026-09-03 • via Nuitee
P
Patricia • family_with_children • es
8
Pros:

Sobre todo la amabilidad del personal tanto en recepción, cómo durante el desayuno fueron encantadores.

Cons:

La ducha funcionaba regular, y el aire acondicionado era ruidoso.

2026-09-03 • via Nuitee