The Lift Boutique Hotel by RIDAN Hotels

Hotels
8.6 (1889 reviews)
Rua Áurea, 265 , Lisbon , pt

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.68
Some concerns about cleanliness, specifically mentions of mould in the shower and insufficient cleaning.
Service
9.15
Overall positive mentions about the staff being friendly and helpful.
Location
9.19
Consistently praised for its excellent central location, close to attractions.
Room Quality
8.64
Generally comfortable rooms, but a couple of comments about lacking amenities like a kettle.
Amenities
8.17
Adequate but has room for improvement, lacking some details like a box of tissues.
Value for Money
8.63
Appears reasonable considering the experience; good breakfast adds value.
Food and Beverage
8.68
Good breakfast options noted, but no specific details mentioned about other food services.
Overall Experience
8.65
Overall positive stay with great location and service despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:20

Property Description

Distinct Décor on Each Floor
Experience a unique stay at The Lift Boutique Hotel by RIDAN Hotels with its 5 floors, each boasting a different décor. From modern chic to classic elegance, there's something for every taste.

Convenient Location
Situated in Lisbon's historic downtown, our hotel is just steps away from iconic landmarks like the Santa Justa Lift and Commerce Square. With easy access to public transportation and top attractions, exploring the city is a breeze.

Complimentary Breakfast and Free WiFi
Start your day right with a delicious breakfast overlooking Áurea Street, included with your stay. Stay connected with complimentary WiFi throughout the property, perfect for both leisure and business travelers.

Ready to elevate your Lisbon experience? Book your stay at The Lift Boutique Hotel by RIDAN Hotels now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for € 17.50 per person per night when using an available extra bed.
    People 12 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1889 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
A
Andrei • couple • br
10
Luxo na medida certa
Pros:

Muito bom. com muita variedade.

Cons:

o ideal que o cafe da manhã tivesse sido no hotel. nos deslocamos para outro hotel da rede (perto) para tomar cafè

2026-04-29 • via Nuitee
L
luci • solo_traveller • it
7
Pros:

La posizione

2026-04-27 • via Nuitee
X
XAVIER • solo_traveller • fr
8
2026-04-27 • via Nuitee
D
David • extended_group • gb
9
Pros:

All good

2026-04-23 • via Nuitee
M
Marcus • family_with_children • br
1
Nao vale em hipótese nenhuma o preço.
Pros:

Localização.

Cons:

Precisa seriamente de uma renovação, troca do carpete, dos moveis. Inclusive nao dormimos la e mudamos para outro hotel.

2026-04-23 • via Nuitee
A
Anita • couple • za
10
2026-04-22 • via Nuitee
L
Liam • couple • ie
8
Pros:

Girls serving breakfast were brilliant 👍👍

Cons:

Building smelt musty at times

Also the back rooms in the building were subject to late nite music which did not help trying to get to sleep

2026-04-21 • via Nuitee
L
lee • couple • gb
8
Pleasant stay Great location
Pros:

Great location
Lovely staff

Cons:

As it was in such a central location downside was the traffic/ nightlife noise

2026-04-20 • via Nuitee
V
Vivian Luo • extended_group • us
9
Pros:

Excellent location, good breakfast. Friendly stuff

2026-04-15 • via Nuitee
L
Lyudmyla • extended_group • nl
10
2026-04-15 • via Nuitee
T
Tineke Theunissen • solo_traveller • nl
10
Pros:

Personeel is erg behulpzaam en vriendelijk

Cons:

Helemaal niks

2026-04-14 • via Nuitee
L
Laurent • family_with_children • fr
9
2026-04-14 • via Nuitee
R
Rosanne • couple • gb
9
Pros:

Very centrally located, staff very friendly and helpful. Clean and cared for with a lovely breakfast.

2026-04-10 • via Nuitee
M
Michaela • family_with_children • de
7
Disappointing experience
Pros:

Nice old building in good location friendly staff

Cons:

Room out to the back was extremely dark because the wall of the next building was immediately adjacent. Balcony hence totally pointless. Worst of all all, there was a poignant small of pool cleaner outside which was also strong inside the room. Breakfast was mediocre.

2026-04-09 • via Nuitee
G
glen • couple • gb
9
Pros:

The room was extremely nice and modern great shower and was in a brilliant location and friendly staff would definitely stay again when I next visit Lisbon

Cons:

Only thing was pillows we’re to soft

2026-04-08 • via Nuitee
C
Christina • extended_group • us
9
Highly recommend
Pros:

Such a cute hotel and the staff was amazing - especially Luisa! The manager was also very accommodating and helpful. The in room coffee was amazing! Would defiantly go back.

2026-04-07 • via Nuitee
R
Ronald • extended_group • at
9
Super Lage!
Pros:

Schönes Stadthotel!

Cons:

Alles relativ eng!

2026-04-04 • via Nuitee
R
Roberto • family_with_children • it
8
Pros:

Staff posizione

Cons:

Arredo un po antiquato

2026-04-04 • via Nuitee
K
KIMME • solo_traveller • gb
10
2026-04-03 • via Nuitee
A
ADmit Therapeutics SL • solo_traveller • es
7
Cons:

Se oia bastante el trafico de la calle aunque a lo largo de la noche baja la frecuencia de los coches

2026-03-27 • via Nuitee