Children allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
See all facilities

Review Highlights

Cons:
Unresponsive staff and poor communication.
Facilities in disrepair, including running water and TV issues.

Categories

Cleanliness
5.2
The hotel was described as run-down with issues like peeling wallpaper and unpleasant odors present.
Service
7.2
Communication issues were noted, but it was suggested that service is standard for the hotel tier.
Location
8.7
Not specifically mentioned, assumed to be adequate for hotel ratings.
Room Quality
6.2
Reported issues with amenities like running water and TV functionality.
Amenities
7.2
The lack of basic amenities and malfunctions were highlighted.
Value for Money
7.2
The overall experience led to doubts about whether the cost matched the provided services.
Food and Beverage
8.7
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.2
The experience was poor due to multiple reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:11

Property Description

Luxurious Accommodation with Free Wi-Fi
Situated just a short walk from Ulaanbaatar Opera House, White House Hotel offers elegant rooms with modern amenities including free Wi-Fi. The convenient location near major attractions like Gandan Monastery and Chigis Khaan Square makes it an ideal choice for travelers.

24-Hour Front Desk and Nightclub
Experience top-notch service with a 24-hour front desk, ensuring all your needs are met promptly. Unwind at the hotel's bar or dance the night away at the on-site nightclub. Additionally, take advantage of facilities such as luggage storage and dry cleaning for a hassle-free stay.

Culinary Delights from Around the World
Indulge in a culinary journey at White House Hotel with dining options ranging from European and Mongolian dishes to Japanese and Korean cuisine. Whether you're a food enthusiast or looking to try something new, the hotel's restaurants offer a diverse selection to satisfy every palate.

Book your stay at White House Hotel now for a luxurious and unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 13 reviews
Cleanliness: 5.2
Service: 7.2
Location: 8.7
Room Quality: 6.2
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 8.7
Overall Experience: 7.2
S
Shunsuke • extended_group • jp
10
2025-09-05 • via Nuitee
J
Jargal • couple • mn
10
2025-08-22 • via Nuitee
M
Manfred • solo_traveller • us
1
Worst place I ever stayed.
Pros:

Nothing!!!!

Cons:

1. I tried to contact them via booking app and WhatsApp because of a flight delay .... no answer ... no communication.

In fact when I arrived they had no clue I had a booking. After a ten minute search and my paperwork they found it.

2. I got there at 2am. No running water available, TV not working, and A/C off.

3. Running water was out several times during my stay. I talked to manager, he said he would get back to me regarding a discount I should receive. He never did.

4. This is a run-down shack where the receptionists on occasion, sleep behind the counter. Where wallpaper comes off from the walls, and where it smells like urine in the reception area.

On the last two days, I had no TV again.

I travel 100,000's of miles each year, and this "hotel" is not what is represented in booking.com.

2025-07-22 • via Nuitee
S
SUG HEE • extended_group • kr
6
Cons:

주차장 문제. 호텔에 주차장이 없다. 유료화

2025-07-18 • via Nuitee
S
SUG HEE • couple • kr
7
Pros:

친절

Cons:

호텔 부설 주차창
유료ㆍ호텔 투숙객 자동 무료주차
시스템화ㆍ

주차장에 근무자에 따라서
유료라고 설명함

2025-07-09 • via Nuitee
B
Baterdene • with friends • mn
7
Good
2025-03-10 • via Nuitee
J
John
6
Pros:

Bit scruffy

2025-01-23 • via Nuitee
H
HUNYOUNG
6
Pros:

숙소는 넓고 청소는 잘 해줍니다

2024-09-14 • via Nuitee
R
Rangi • solo traveller • nz
7
Good
Pros:

Room was a good size. Shower was good. Great location, good eating out options and super markets close by.

Cons:

There were 6 power outlets in my room and only one worked, I had to get a staff member to get the only single power outlet working to work. The ceiling lights in the main room did not work as well. And the toilet seat was cracked, very pinchy.
They should start maintaining the place.

2023-09-18 • via Nuitee
R
Robert • review category business travellers • au
9
restful and close to many amenities.
Pros:

Check in was smooth and efficient. Staff spoke some English and used Google translate whenever needed. They were very helpful and assisted with all my enquiries including getting local taxis at the proper rate.

Cons:

Although the building itself was very clean and neat, the building itself was old and could have had some minor maintenance. Overall though , the layout was practical and functional. The rooms themselves were spacious and were bigger than many 4-5star hotels.

2023-09-07 • via Nuitee
G
GongUnn
8
10일간의 머무름
Pros:

호텔 내부 시설은 좀 오래된 듯 하지만, 일정 기간 체류해야 하는 경우 한식 식사 제공이 중요한데 호텔 내에서 조식 뿐만 아니라 필요시 저녁식사까지 맛있게 먹을 수 있었던 점이 좋았답니다.

2019-02-24 • via Nuitee
V
Verified traveler
8
Pros:

バスタブ付きのお風呂のある部屋をお勧めします

2018-12-14 • via Nuitee
N
nobuaki
6
Pros:

ウランバートルで有名なライブハウスストリングスのとなり、期待していたが、あいにく休店日だった。セントラルヒーティング完備、英語ができるスタッフがいる。
コンビニが向かいにあり便利、中心部へ徒歩ではちょっと遠いか？ガンダン寺が見える。
部屋は多少古ぼけているが、それなりに清潔
テレビは映らなかった。

2018-11-01 • via Nuitee