Hart House Hotel

Hotels
Independent
9.4 (86 reviews)
115 West Center Street, Medina, New York, 14103 , Medina , US

Facilities

Free WiFi
24-hour front desk
Terrace
Designated smoking area
Wheelchair accessible
Elevator
Free self parking
24-hour fitness facilities
Handrails in stairways

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
Minor issues with the coffee pot
Lack of grab bars in the shower

Categories

Cleanliness
9.26
Guests frequently noted the hotel as very clean with a few minor issues.
Service
9.73
Staff were described as gracious and accommodating, providing a high level of service.
Location
9.27
The hotel is conveniently located near the Erie Canal and other dining options.
Room Quality
9.62
Rooms were described as spacious, comfortable, and well-appointed, contributing positively to guest stays.
Amenities
9.25
Amenities were noted as excellent, with a focus on comfort and convenience.
Value for Money
9.01
Mostly seen as good value, though some minor aspects were highlighted.
Food and Beverage
9.46
Guests enjoyed the food options in the cafe and bar, with various positive mentions.
Overall Experience
9.63
Overall, guests expressed high satisfaction and intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:12

Property Description

Luxurious Accommodations
Make yourself at home in one of the 7 air-conditioned rooms featuring flat-screen televisions. Enjoy complimentary wireless internet access, cable programming, and private bathrooms equipped with complimentary toiletries.

Recreational Facilities
Unwind at the 24-hour fitness center or soak in the stunning views from the terrace. After a long day, savor drinks at the bar/lounge and enjoy coffee from the hotel's cafe.

Convenient Location
Situated in Medina, just steps away from popular attractions like Medina Falls and Medina Railroad Museum, the Hart House Hotel offers easy access to cultural sites and recreational activities, making it a perfect choice for your stay.

Book now for a delightful experience at Hart House Hotel!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.4
Based on 86 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.62
Amenities: 9.25
Value for Money: 9.01
Food and Beverage: 9.46
Overall Experience: 9.63
G
Gillian partner
10
Pros:

We loved the quirky Hart Hotel where industrial heritage has been transformed into very comfortable and attractive rooms with very thoughtful extras like lots of USB sockets. After an evening meal elsewhere we returned and had excellent cocktails in the bar, enjoying the ambiance and having a chat with the knowledgeable bar tender.

2025-10-08 via Nuitee
M
Mynor family
10
Pros:

Great stay. Quick and easy check in we will definitely be coming back.

2025-10-06 via Nuitee
E
Edward
10
Pros:

Fantastic stay as always. Staff is great. You should purchase a true baggage cart for the elevator that allows both suitcases and hanging clothes.

2025-09-29 via Nuitee
B
Benjamin partner
10
Pros:

A beautiful room, well decorated, spacious and clean. Enjoyed our stay.

2025-09-29 via Nuitee
D
Deborah
10
Pros:

Beautiful building, lovely decorations

2025-09-29 via Nuitee
M
Madeleine
8
Pros:

Room was very clean. Cleaning staff were very gracious and accommodating. Coffee pot did not work. Could not poke hole in coffee capsules so water spilled out. After cleaning up we poked a hole in the capsule manually and it sort of worked. Minor glitch really.

2025-09-28 via Nuitee
A
Andrew
10
Pros:

Great quaint little hotel in a unique canal town!

2025-09-27 via Nuitee
E
Evelyn
8
Nice Place
Pros:

The room is quite nice. A little rustic and quaint. Comfortable bed, big tv, coffee and tea. Very nice

2025-09-24 via Nuitee
M
Michelle
10
Pros:

I was thoroughly pleased with the unique accommodations and plan to stay another time while riding on the Erie Canal. The owner was very responsive to inquires. Excellent stay!

2025-09-18 via Nuitee
R
Rex
10
Lovely Hotel
Pros:

It was a short stay but the hotel had everything we needed and a great night sleep as well. Comfort was definitely top of the list. Would not hesitate to recommend this hotel for long or short stay.

2025-09-11 via Nuitee
A
Ann family
10
Pros:

Hart Hotel was perfect. Medina was charming, people very friendly. You just go to your room with the code that is texted to you. Our room was a studio with small kitchen area. Hotel is convenient to the Erie Canal and we stored our bikes inside. The Newell bar in the lobby was very inviting and the employees very pleasant.

2025-09-09 via Nuitee
E
Ettore family
10
Pros:

This place is a gem. The rooms are spacious and there are dining options downstairs. The beds were very comfortable, the digital check in process was very easy to complete and the room amenities were superb. We walked the downtown area and found good dining options available.

2025-08-21 via Nuitee
R
Ronald
10
Pros:

Repeat visitors. Wonderful property in Medina!

2025-08-18 via Nuitee
E
Elaine partner
10
Pros:

We enjoyed our stay at Hart House —our second— after a hot day riding the canal path. The room, Unit 3, was welcoming and small but cozy with excellent air conditioning and a spacious and clean shower with wonderful amenities. A very short walk to Medina’s best dining. Comfy bed, we slept great. We enjoy staying here after our annual trek home from the Shaw Festival. There is a little street noise but it quieted after 10 pm which was fine. Love that the in-room coffee is an excellent quality.

2025-08-17 via Nuitee
M
Matthew
10
Pros:

Clean and modern

2025-08-08 via Nuitee
K
Kevin partner
10
Pros:

Comfortable and clean room

2025-08-05 via Nuitee
C
Curtis
10
Nice economical room in a clean and renovated olde
Pros:

Fun room in an older building. Everything we needed to be comfortable. Great dining options in Medina. Very walkable.

2025-07-29 via Nuitee
A
Alan
10
Pros:

Very unique and classy use of old time building

2025-07-26 via Nuitee
D
Dawn family_with_children
10
Pros:

Best AirBnb or hotel experience. The interior design, warmth of staff, toiletry offerings, simple and clear directions for the fireplace, every element of detail is carefully tended to at this hotel. The food and drinks in the cafe downstairs were delicious from a foodie perspective and they were happy to accomodate to those with simpler tastes.
The hotel was pleasantly quiet, very walkable to plenty of dining options and GORGEOUS.
Definitely plan to return.

2025-07-22 via Nuitee
R
Robert
2
Pros:

Poor

2025-07-15 via Nuitee