The Social Hub Maastricht

Hotels
8.8 (6045 reviews)
Sphinxcour 9A , Maastricht , nl

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
El lugar es muy cool e industrial
Das Frühstück war sehr gut bestückt und ausgewogen.
Cons:
La ubicación de la habitación, muy cerca de la zona común, lo que lo hace muy ruidoso.
Es war sehr schmutzig.

Categories

Cleanliness
7.94
Es war sehr schmutzig. Es hat durch das Gemäuer gezogen, es war sehr kalt in dem Zimmer.
Service
9.41
Das Personal ist sehr nett und hilfsbereit.
Location
9.45
Die Lage ist wirklich gut. In ein paar Gehminuten ist man im Zentrum von Maastricht.
Room Quality
8.4
Ruime schone kamer, goed bed. De kussens konden iets beter.
Amenities
8.93
Leuke ruime industriële kamers, en een hotel met een eco vriendelijke insteek.
Value for Money
8.39
Voor het bedrag van het ontbijt hadden we beter buiten het hotel kunnen eten.
Food and Beverage
8.94
Das Frühstück war sehr gut bestückt und ausgewogen.
Overall Experience
8.91
Ein hip hotel met een goede ligging. Wij komen zeker terug.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:19

Property Description

Unique Industrial Setting

The Social Hub Maastricht offers a unique experience, located in the former Sphinx factory in old Maastricht. The industrial charm combined with modern amenities creates a one-of-a-kind stay for guests.

Vibrant Design and Amenities

Nominated for the Design (FRAME) Award, this hotel excels in creativity and style. From the vibrant use of color to the well-equipped fitness center and free WiFi, every detail is designed to enhance your stay.

Culinary Delights and Convenient Services

Indulge in a Continental breakfast at the on-site restaurant and bar, The Commons. Need a way to explore the city? Rent a VanMoof design bike. With a 24-hour front desk ready to assist, your comfort and convenience are our top priorities.

Experience the perfect blend of history and modernity at The Social Hub Maastricht. Book your stay now for a memorable visit to Maastricht!

Important information:

Please note that it is only possible to place a baby cot in the rooms upon availability.

Please note there is a €50 pre-authorization will be placed on your card at check-in to cover any potential incidentals. This amount is temporarily reserved and will be released after your stay.

Please note that this is a cash-free hotel. Guests can only pay by card.

The credit card used for the booking should be shown upon check-in.

Guests are free to use the fitness centre.

1. Don't forget we are a cash-free hotel. We accept all kinds of cards, but coins? Not our thing!
2. We will ask you to show us your credit card upon check-in. The name on the credit card should match the name on your identification document (ID or passport) presented upon check-in. Both the credit card and the identification document must be presented physically (i.e., no pictures or copies allowed).
3. Cancellation policies may differ according to the selected room type. Please enter the dates of your stay and check the policy of your preferred room and conditions. Questions? Get in touch with us!
4. Prepayment policies may differ according to the selected preferences. Please enter the dates of your stay and check the policy of your preferred room and payment conditions. Nonrefundable bookings will be charged directly after booking. Flexible bookings will be charged at midnight before your day of arrival. The credit card used to make the booking will be charged with the total amount of the reservation through an automatic payment.
5. When booking more than 9 rooms or more than 18 people, or more than 5 rooms for stays exceeding 7 nights, different policies and additional supplements will apply. The hotel will contact you directly to communicate the applicable policies.
6. Your room is cleaned daily with towels and sheets changed every third day. Please consider reusing your towels by hanging them up in the bathroom. This helps us save up to 60 liters of water per stay.
7. Unfortunately, we do not allow pets in your room. Guide/assistance dogs are permitted on request, please contact the property for confirmation.
8. Please note that all special requests are subject to availability.
9. Smoking inside the hotel is prohibited and only allowed in designated outdoor spaces.
10. Community spaces: Your stay at The Social Hub comes with many perks. Explore all the facilities The Social Hub Maastricht offers.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 14 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 6045 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
K
Klaus • couple • de
8
Pros:

Zentrumsnah, Parkmöglichkeiten in der Nähe, Check in/out unkompliziert.
Frühstück lässt fast keine Wünsche offen

Cons:

Fehlender Fön im Bad, Klimaanlage etwas schwach.

2026-07-11 • via Nuitee
O
Olaf • couple • de
10
Perfekt
Pros:

Alles

2026-07-11 • via Nuitee
C
Christiane • couple • de
9
Ein tolles Hotel , sehr zu empfehlen.
Pros:

Das Zimmer war sehr schön , die Lage super , das Stadtzentrum gut fussläufig zu erreichen . Das Personal sehr freundlich und hilfsbereit .
Mit dem Fahradkeller alles perfekt .

2026-07-11 • via Nuitee
J
Johannes • couple • de
9
2026-07-11 • via Nuitee
S
Sylvia • solo_traveller • de
10
Pros:

Die Zentrumsnähe ist optimal. Das Frühstück ist phänomenal und das Personal ausgesprochen freundlich, zuvorkommend und hilfsbereit.

Cons:

Ziemlich teuer

2026-07-11 • via Nuitee
N
Nicole • couple • de
8
2026-07-10 • via Nuitee
W
Werth • solo_traveller • de
10
2026-07-10 • via Nuitee
E
Eva • solo_traveller • nl
8
Pros:

Location with parking close by. Spacious room

2026-07-10 • via Nuitee
S
Stu • solo_traveller • gb
9
Great hotel in a great location. Watch out for the room rates getting pretty steep during certain pe
Pros:

Great hotel, with really good facilities, inc. a good gym. Located really close to the centre of the city. Can be expensive at certain times

Cons:

The coffee bar should be included in breakfast and not an additional cost. If you like good coffee from a barista, then this will always be the preferred option over the automated machines, but they charge extra to have this coffee,

2026-07-09 • via Nuitee
S
Shantal • family_with_children • nl
10
Het was fantastisch en inspirerend
Pros:

Super mooi hotel, heel schoon, geweldig restaurant, goede prijs,… gewoon geweldig!!!

Cons:

Niks,… ik ben fan

2026-07-09 • via Nuitee
J
John • couple • au
8
Modern good breakfast. A tad far for Andre Rieu
Pros:

Modern good breakfast

Cons:

No one at a front desk. Came back at night late after the Andre Rieu concert and my room key could only open the first doors. No one to call. Had to wait for someone to eventually walk out

2026-07-09 • via Nuitee
B
Bernd • solo_traveller • de
9
Cooles Ambiente und gute Ausgangslage, um Maastricht zu erkunden!
Pros:

Tolles Ambiente, sehr freundliches und hilfsbereites Personal.
...und DANKE für das upgrade!!!

Cons:

Nur ein Aufzug für die 8 Etagen, der allerdings schnell war!

2026-07-08 • via Nuitee
H
Hans-Gerold • couple • ch
9
Alles bestens.
Pros:

Freundliches, hilfreiches Personal. Frühstück super.

2026-07-07 • via Nuitee
L
Lene • couple • nl
8
2026-07-06 • via Nuitee
T
Thomas • couple • de
3
Cons:

für 400 Betten 2 Kaffeemaschinen, pro Person und Nacht 200€ sind nicht angemessen

2026-07-06 • via Nuitee
M
Marie-Ann • solo_traveller • be
6
Pros:

Ligging en parking nabij

Cons:

Kamer te duur

2026-07-06 • via Nuitee
J
Janine • solo_traveller • nl
9
Pros:

Leuke locatie nabij centrum, zeer vriendelijk personeel, grote, nette kamers en een uitstekend ontbijt. Ik zou hier een volgende keer weer naartoe gaan.

2026-07-06 • via Nuitee
J
Jürgen • couple • de
8
Sympathisches Hotel mitten in Maastricht
Pros:

Sehr gute Lage. Parkplatz direkt davor.
Sehr gutes Frühstück, sehr freundliches und hilfsbereites Personal.

Cons:

Es gibt nichts zu beanstanden

2026-07-06 • via Nuitee
J
Jaqueline • solo_traveller • de
9
Pros:

Man wohnt gut und nahe dem Zentrum .

2026-07-06 • via Nuitee
M
Martina • couple • de
8
2026-07-06 • via Nuitee