Suburban Studios Mentor - Cleveland Northeast

Hotels
•
Suburban
6 (340 reviews)
7677 Reynolds Road , Mentor , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
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Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Lack of breakfast

Categories

Cleanliness
3.89
Multiple reviews highlighted cleanliness issues, including dirty floors and rooms that were not cleaned properly.
Service
8.36
Staff is consistently described as friendly and helpful, providing good service.
Location
8.4
Many reviews mentioned the great location, close to shopping and restaurants.
Room Quality
4.85
Rooms were described as comfortable but showed signs of wear and needed updates.
Amenities
4.88
Basic amenities provided, but several missing or in need of repair.
Value for Money
6.84
Perceived as acceptable for price paid, although some issues were noted.
Food and Beverage
4.89
No breakfast provided, which was a common complaint.
Overall Experience
5.86
Mixed experiences with significant issues, yet some positive aspects such as location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:55

Property Description

Modern Accommodations
Experience comfort and convenience at Suburban Studios Mentor - Cleveland Northeast. Each room features a TV with cable channels and a private bathroom for your relaxation.

Exceptional Service
Our 24-hour front desk is always ready to assist you, ensuring a seamless stay from check-in to check-out.

Convenient Location
Located just 32 km from Cleveland and 39 km from Brooklyn, with easy access to Cleveland Hopkins International Airport only 48 km away. Book your stay now at Suburban Studios Mentor - Cleveland Northeast for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6
Based on 340 reviews
Cleanliness: 3.89
Service: 8.36
Location: 8.4
Room Quality: 4.85
Amenities: 4.88
Value for Money: 6.84
Food and Beverage: 4.89
Overall Experience: 5.86
T
Tenisha • couple • us
1
2026-04-29 • via Nuitee
L
Liz • couple • us
1
Terrible
Cons:

Reeked of cigarette smoke. Toilet malfunctioned. We had to get a refund and leave.

2026-04-26 • via Nuitee
• couple • us
1
2026-04-12 • via Nuitee
A
Alexis • couple • sv
5
2026-04-07 • via Nuitee
S
Stephanie • family_with_children • us
1
Pros:

Nothing

Cons:

Prostitution

2026-03-27 • via Nuitee
J
Jessica • family_with_children • us
10
2026-03-24 • via Nuitee
E
Ernest • family_with_children • us
7
Suburban Stay
Pros:

The size of the room and what it came with.

Cons:

The room looked like it could have been a little cleaner. And some stuff in the room was broken and missing

2026-03-22 • via Nuitee
E
Ernest • family_with_children • us
8
Friendliness
Pros:

The room set up

Cons:

Room service kicking me out and the front desk said I could leave 12pm

2026-03-21 • via Nuitee
J
Jen • family_with_children • us
10
Stay here often
Pros:

The staff is always friendly. My room was clean. The bed was comfortable. Shower was hot. I stay here often. It was nice to finally have a room that didn't require a lot to make me comfortable.

Cons:

N/A

2026-03-07 • via Nuitee
J
Jen • family_with_children • us
7
It's a good for a night or 2
Pros:

The staff is friendly.

Cons:

The room wasn't clean and the bed didn't have anything on it. I went to the front desk to inform him and it was the last room. So asked for fresh linens and I always bring cleaner and paper towels. I made the bed and wiped things off. This is the 2nd week in a row that I've had problems.
I will stay here again.

2026-02-26 • via Nuitee
J
Jen • family_with_children • us
5
I will stay again
Pros:

The neighborhood was great. The staff is always friendly.

Cons:

There was issues with the room but things were worked out. I'm not going into detail about the issues. ( NO NOT BUGS). This is only the 2nd time I've had a bad room and I stay here often. 1 thing I have to mention is if there's a maintenance issue that can't wait until morning and the maintenance person doesn't care to answer then maybe have some tools/supplies on hand for front desk to fix or even the guest might know how to fix the problem as long as it's not a huge issue.

2026-02-24 • via Nuitee
J
Jeff • family_with_children • us
5
Pros:

Nothing

Cons:

No one there at 3pm to check in

2026-02-24 • via Nuitee
V
Valeriia • couple • us
7
2026-02-23 • via Nuitee
J
Jen • family_with_children • us
8
Quiet
Pros:

The staff was very friendly as always.

Cons:

The room wasn't the cleanest.

2026-01-24 • via Nuitee
D
Deborah • couple • us
8
2026-01-19 • via Nuitee
D
Donnie • solo_traveller • us
10
2026-01-19 • via Nuitee
T
Turquoise • family_with_children • us
10
2026-01-19 • via Nuitee
J
Jenna • couple • us
4
2026-01-19 • via Nuitee
J
Jen • family_with_children • us
8
Stay here often
Pros:

The rooms are getting cleaner over time. The staff is always friendly. The neighborhood is safe and quiet. Bed was comfortable

Cons:

The shower needs more pressure

2025-12-18 • via Nuitee
G
Gregory • couple • us
6
Some good some bad.
Pros:

no breakfast. Lots of shopping and restaurants. Good location. Close to family.

Cons:

Room never really got warm. no breakfast. No fresh towels or linen.

2025-12-03 • via Nuitee