Candeo Hotels Tokyo Roppongi

Hotels
•
Candeo Hotels
8.2 (3265 reviews)
Minato-ku Roppongi 6-7-11 , Tokyo , JP
+81 3-5413-6950

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.2
Mixed reviews on cleanliness with specific mentions of poor standards and issues in rooms.
Service
9.2
Staff is described as friendly and helpful in multiple reviews.
Location
9.2
Great location with proximity to transport and attractions mentioned frequently.
Room Quality
7.7
Rooms described as small and in some cases not matching expectations, but some positive mentions of comfort.
Amenities
8.2
Good amenities with some positive comments on breakfast, but some items noted as lacking.
Value for Money
7.2
Value perception is mixed, with some guests feeling the price does not match the quality.
Food and Beverage
8.2
Breakfast received positive remarks, although some found the spread lacking.
Overall Experience
8.7
Overall experience described positively despite some complaints about cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:02

Property Description

Luxurious Accommodation

Indulge in a luxurious stay at Candeo Hotels Tokyo Roppongi, a 4-star hotel offering elegant rooms with modern amenities. Each room features a comfortable seating area, a private bathroom with premium toiletries, and a flat-screen TV. Upgrade to a room with a terrace for stunning city views.

Relaxation and Wellness

Unwind and rejuvenate at the hotel's sauna and spa centre, perfect for a relaxing retreat after a day of exploring Tokyo. Pamper yourself with a soothing spa treatment or simply relax in the sauna to recharge for your next adventure.

Convenient Location

Located in the heart of Tokyo, our hotel is just steps away from popular attractions like Roppongi Hills and Sony Music Roppongi Museum. With easy access to Roppongi Station and Tokyo Haneda Airport, Candeo Hotels Tokyo Roppongi is the ideal choice for both leisure and business travelers.

Book your stay at Candeo Hotels Tokyo Roppongi for a memorable experience in Tokyo.

Important information:

- Please note, additional charges apply to children 3 years and older sleeping in an existing bed who require breakfast.
- Breakfast for children 2 years and younger sleeping in an existing bed can be provided free of charge upon request.

Please note that construction work, replacing the tiles, will be carried out at the open-air baths in the men's and women's Sky Spas between 9:00 and 17:00 from Monday, 18/08/2025, to Monday, 01/09/2025.
Please note that during the period, the following facilities are unavailable: men's and women's open-air baths.
Men's and women's indoor baths, men's and women's saunas, and men's cold baths are open daily from 17:00 to 09:00 (the next morning) during this period.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3265 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.7
R
Richard • solo_traveller • gb
10
2026-10-24 • via Nuitee
M
Mihaita Alin • family_with_children • de
10
2026-10-24 • via Nuitee
G
Gaelle • family_with_children • fr
9
Très belle vue et Onsen génial
Pros:

Très bel hôtel. Chambre très confortable avec vue magnifique sur la Tokyo Tower (étage élevé). Le Onsen sur le toit est top. Petit déjeuner très bon.

Cons:

Salle de bain très petit ne correspondant pas au standing de la chambre.

2026-10-23 • via Nuitee
P
Patrick • solo_traveller • jp
9
2026-10-22 • via Nuitee
C
carolyn • solo_traveller • us
10
Pros:

Delicious breakfast included, nice view out of room, very friendly staff and very clean!

2026-10-22 • via Nuitee
B
Bruno • solo_traveller • ch
9
2026-10-21 • via Nuitee
M
Marissa • couple • us
9
2026-10-20 • via Nuitee
D
De Prest • couple • be
10
Great start of our honeymoon in Japan!
Pros:

Loved the location, staff was super friendly and helfpul

2026-10-19 • via Nuitee
K
Karolina • extended_group • pl
9
Pros:

widok z okna pokoju
lokalizacja
śniadanie
łaźnia, sauna

Cons:

wielkość pokoju - pokój dla 3 osób dorosłych z większą ilością walizek był za ciasny.

2026-10-19 • via Nuitee
P
Philipp • couple • de
9
Pros:

The spa/onsen on the top floor is really good, much better then even the spa offering of more expensive 5* hotels in Tokyo. One of the hottest saunas and coldest ice baths I’ve had in Japan. Staff is friendly, rooms are clean.

Cons:

Room could be a bit bigger and A/C even on the lowest setting is a bit too strong for the small room.

2026-10-18 • via Nuitee
C
Carlo • family_with_children • ch
9
Very nice and practical
Pros:

The location, both for the quality and interest of the neighbourhood, as well as the proximity to the metro station, is perfect. The view, especially for the higher-floor rooms, is a perfect Tokyo skyline. The beds have both great mattresses and pillows, a rare combination.

Cons:

It's truly a pity that the sky spa has opaque windows. You perceive the surrounding city lights, but can't discern anything beyond that. This removes most of the charm of the location and it's not clear the reason for this choice, since there are no close-by high-rise buildings. If the idea is to protect guests from telescope-wielding voyeurs, a less dense mesh with one-way film would preserve the view and the privacy.

2026-10-18 • via Nuitee
C
Cox • couple • us
7
It was ok.
Pros:

Location

Cons:

The room was very small. The picture made it look much bigger and good for family. The size was very small and the bathroom was very small. The breakfast was ok not great.

2026-10-18 • via Nuitee
L
Lars • couple • nl
8
Pros:

Very clean, nice bathroom and spa(dont forget to bring your own towel). The Airco and bed are also great. Personnel is nice and the once at the front desk speak great english. Fresh toiletries and bottled water every day r nice.

Cons:

No stairs and only 2 lifts for 16 floors cant imagen staying here when its fully booked. Lift sometimes get overwritten and your floor just gets removed. The rooms are also quite small if you share the bed one of you wont have a bedside table. Small gribe that the tv turns on every time you enter the room. Also they would not lend me a knife to cut some fruit :(

2026-10-18 • via Nuitee
P
Paolo • couple • it
8
2026-10-17 • via Nuitee
S
Sofia • family_with_children • au
7
Convinient
Pros:

Close to station

Cons:

Toilet was so small

2026-10-16 • via Nuitee
R
Rhea Lyn • extended_group • us
8
It was great though I enjoyed it
Pros:

I like the location

Cons:

It’s too small the room is very small

2026-10-16 • via Nuitee
J
Jan • couple • se
9
jättebra- dock synd att man inte kan äta middag.
2026-10-16 • via Nuitee
R
Rebecca Wang • solo_traveller • sg
8
2026-10-15 • via Nuitee
M
Modupe • couple • us
7
if your just looking for a place to come back to sleep n
Pros:

Good breakfast included, very centrally located close to everything

Cons:

Very small rooms, room for two people was very tight for our US standards it’s Tokyo so expensive.

2026-10-15 • via Nuitee
S
Stephanie • solo_traveller • hk
6
Great location and friendly staff; room not that clean, terrible bedsheets
Pros:

The location was great and the reception staff are very friendly. Room size is acceptable for Tokyo.

Cons:

The room had a very musty, unpleasant smell and the shampoo and shower gel provided are low quality and the bottles are the type that can be tampered with. The bedding (bedsheets, pillow cases) are extremely low quality and do not meet the expectations for this price level.

2026-10-14 • via Nuitee