Palazzo Venezia

Hotels
9.8 (265 reviews)
Piazza Cavour 24 , Como , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Exceptional Service
Great Location
High Room Quality
Excellent Amenities
Cons:
Extending stay due to emotional attachment
Minor issues like a faulty toaster

Categories

Cleanliness
9.88
The hotel was described as very clean and well-maintained.
Service
10
Exceptional service from staff, particularly noted was the head concierge Alberto who provides personalized attention.
Location
10
Excellent location in the centre of Como, convenient for restaurants and tourism spots.
Room Quality
9.88
Rooms are beautifully appointed with the best views of Lake Como.
Amenities
9.88
General amenities are high quality and thoughtfully curated, including unique bed linen selection.
Value for Money
9.38
Guests felt they received great value for a hotel of this caliber.
Food and Beverage
9.38
Breakfast and food offerings received positive remarks; standout service enhances experience.
Overall Experience
10
Guests had extraordinary experiences and expressed a desire to return, highlighting the hotel's charm and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:00

Property Description

Luxurious Accommodation

Indulge in elegant décor and modern amenities at VISTA Lago di Como. Each air-conditioned unit offers a flat-screen TV, free toiletries, and plush bathrobes for the ultimate comfort.

Perfect Location

Conveniently situated just steps from the Ferry Terminal, our hotel provides easy access to Lake Como and the surrounding attractions. Explore the Cable Car Como-Brunate and easily reach the bus and train stations within walking distance.

Accessible Airport

Enjoy a stress-free journey with a quick 40-minute drive to Milan Malpensa Airport from VISTA Lago di Como.

Book now to experience luxury and convenience at VISTA Lago di Como.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

For bookings of over EUR 5.000, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 50 per day.

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 265 reviews
Cleanliness: 9.88
Service: 10
Location: 10
Room Quality: 9.88
Amenities: 9.88
Value for Money: 9.38
Food and Beverage: 9.38
Overall Experience: 10
M
MOHAMMED couple qa
9
2026-02-13 via Nuitee
J
Joao couple es
6
2026-02-13 via Nuitee
M
Michel couple fr
8
Pros:

Presque parfait

2026-01-05 via Nuitee
M
Mohamed Yeslem couple mr
10
Pros:

Excellent location, very clean, best stuff

2025-11-24 via Nuitee
Y
yanyeemandyc Solo travel
10
Solo travel in Como
Pros:

One of the best option, it's located in the centre of Como. Very convenient, many restaurants and tourism spots in just a couple minutes walk.

2025-11-23 via Tripadvisor
S
Salvador couple be
9
Etablissement vraiment à recommander
Pros:

Nous avions une vue sur le lac vraiment impeccable . le personnel d'accueil ( 22h30 ) et le niveau de qualité en tout point irréprochable .

Cons:

rien

2025-11-23 via Nuitee
H
Hazem couple sa
7
2025-11-22 via Nuitee
E
Elisa couple pa
10
A Perfect Stay Made Unforgettable by Exceptional Service and Alberto’s Warm Hospitality
Pros:

Our stay at Hotel Vista Palazzo in Lago di Como was nothing short of extraordinary. From the moment we arrived, we felt genuinely cared for, welcomed, and completely at ease. The entire staff delivers impeccable service, but the heart of the hotel is truly Alberto, the head concierge.

Alberto is one of those rare people who transforms a trip into a lifelong memory. He takes the time to personally sit with each guest, learn about their interests, and craft a customized itinerary that feels thoughtful and effortless. He remembers your name, checks in regularly, and makes sure every detail is perfect—always with kindness, patience, and a warm smile. His recommendations helped us discover the absolute best of Como, from hidden gems to unforgettable experiences.

We loved this place so much that we extended our stay—something we’ve never done before. Everything about Hotel Vista Palazzo made us feel at home, pampered, and truly valued. If (and when!) we return to Lake Como, there is no question: this is where we’ll stay.

Cons:

That we had to leave :(

2025-11-20 via Nuitee
E
Evepez Couples Oklahoma City, Oklahoma
10
Fantastic hospitality.
Pros:

Great location beautiful boutique hotel and best part was meeting Alberto, head concierge! He was so welcoming and informative helpful and totally made feel at home instantly! He went over everything and even help us figure out our unpaid toll which he ended up paying since the app would not download.
Alberto , thank you for your hospitality your patience and your kindness !

2025-11-18 via Tripadvisor
X
X3801XOhenryc Family
10
Best Hotel in Como
Pros:

The Vista Lago Di Como team went above and beyond for me and my family during our stay. We received by far the best service we have had in all of the hotels we stayed in. Thank you so much for going the extra mile in every detail, we really had the best time staying with you.

2025-11-15 via Tripadvisor
S
SKCYCLES Couples Massapequa Park, Long Island, New York
10
Great views and more
Pros:

This is one of the nicest hotels we have ever stayed in! From the moment we got here until the moment we left we were treated as honored guests. EVERYONE who works at this hotel treated us great. The breakfast here was fantastic and the views of Lake Como are superb. I highly recommend staying at this hotel.

2025-11-15 via Tripadvisor
S
sujimama1 Family
10
Beautiful Italian Luxury Hotel.
Pros:

I loved the Italian hospitality, the service of the staff, the wisdom of the concierge.i loved the beautiful staircase, the beautifully appointed room, the roof top breakfast, the lovely library, the of course the view of the lake and the position in the town of Como.

2025-11-12 via Tripadvisor
J
jeremymichael2018 Family Newport Beach, California
10
Oh my, WOW
Pros:

Oh my, what a SPECIAL place. This place just makes you smile non-stop with how charming and beautiful It is. Such thoughtful touches throughout this beautiful, boutique hotel; just so pretty. And the staff- simply next-level, led by the grand hotelier Alberto wow…. No words. Just come- that’s all I can say.
And Lake Como is precious.
❤️🙏🇮🇹

2025-11-11 via Tripadvisor
L
loupL418BU Family
10
Lake Como indulgence
Pros:

The staff and the hotel is nothing short of first class. The hotel room we had was nothing short of the best hotel room I have ever stayed in…. They even offered a selection of bed linen…. Our hotel room had a direct view of Lake Como… We loved our stay and can’t wait to be back.

2025-11-10 via Tripadvisor
S
Sujata family_with_children au
10
Fantastic Italian Hotel.
Pros:

The concierge. The staff. The staircase. Everything. The Italian feel of the hotel. I loved it!

Cons:

The toaster.

2025-11-10 via Nuitee
M
margarita couple gr
10
2025-11-08 via Nuitee
J
Johan couple ch
8
Exclusive hotel, but way overpriced.
Pros:

Personeel is zeer vriendelijk en professioneel. Doen absoluut hun uiterste best. Kamers waren goed uitgerust en van alle gemakken voorzien.

Cons:

We hadden uitdrukkelijk geselecteerd op een hotel met parkeerplaats, omdat we op doorreis waren. Met de auto is het hotel nauwelijks bereikbaar, want het ligt aan een voetgangersgebied. En bij aankomst bleek, dat we 50 euro extra moesten betalen per nacht , voor een zeer kleine parkeerplaats in de kelder van een naastgelegen hotel om de hoek ( waar dezelfde parkeerplaats 20 euro kost) . Anders moesten we "maar ergens op zoek in de stad naar een parkeerplaats met alle risico van dien" en in realiteit natuurlijk volstrekt onmogelijk. Dus geen keus. Dit was absoluut teleurstellend, als je al 820 uur per nacht voor een kamer betaald. En 3 glazen (vrij normale) wijn voor 61 (?) euro, op het zeer kleine balkonterras, was ook heel erg extreem. Het is een relatief klein hotel. We hebben veel hotels op de wereld gezien, maar hier maakte dit hotel een paar missers die zorgden voor een gevoel van "not value for money at all".

2025-11-06 via Nuitee
A
Abdulla couple ae
10
2025-11-05 via Nuitee
E
Eyrún couple is
10
2025-10-27 via Nuitee
D
dcfaria Family
10
Best choice in Como
Pros:

Amazing hotel in all aspects.
The location is perfect to explore the city and the lake.
The service is impeccable!! The staff is really very professional, very kind and very dedicated to making your stay as special as possible.
Special mention to dear Ilaria!

2025-10-26 via Tripadvisor