Hotel Shanelo

Hotels
8.8 (145 reviews)
no.78/11, poruthota road, eththukala, negombo , Negombo , lk

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Cons:
Room smell
Missing refrigerator
Limited air conditioning

Categories

Cleanliness
8.19
Some reviews mentioned cleanliness positively, but also raised concerns about smells in the room.
Service
9.16
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.2
Guests highlighted the hotel's proximity to the beach and restaurants.
Room Quality
8.65
Rooms were described as spacious and comfortable, though some minor complaints about amenities were noted.
Amenities
8.68
Basic amenities were generally favorable but could use some improvements, such as adding a fridge.
Value for Money
8.64
Several guests felt it was a reasonably priced option for the quality provided.
Food and Beverage
9.19
Breakfast was well-received and considered delicious by many reviewers.
Overall Experience
8.66
Overall, guests had a positive experience with some reservations about specific room details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:21

Property Description

Luxurious Beachside Retreat

Comfortable Rooms with Garden Views
Indulge in our air-conditioned rooms with satellite TV, private balcony, and modern amenities. Relax in the garden view setting and unwind in the well-equipped private bathroom.

Tranquil Garden Oasis
Experience serenity in our lush garden and terrace area, perfect for a peaceful escape. Take advantage of our ironing service and complimentary parking for a hassle-free stay.

Convenient Dining Options
Savor delicious meals at our on-site restaurant or opt for room service for added convenience. Enjoy a memorable stay with us at Hotel Shanelo.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 16 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 145 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
J
Jason • family_with_children • gb
9
Pros:

Everything, this was the second time we stayed.

Cons:

Everything was fine. I would stay again..

2026-02-09 • via Nuitee
M
Maria Clara • family_with_children • it
9
Ottimo
Pros:

Avevo bisogno di un hotel vicino all'aeroporto per passare una notte e devo dire che è stata un'ottima scelta.
Hotel molto semplice, ma con tutto il mecessario per quello che avevo bisogno. Camere pulite, con balconcino e aria condizionata.
Vicino alla spiaggia e a 20-30 minuti di macchina dall'aeroporto.
Staff molto gentile e disponibile

2026-02-08 • via Nuitee
J
Jason • family_with_children • gb
10
Friends holiday
Pros:

Easy check in.
Polite staff, who arranged taxi for us after mix up
Great big bed.
Slept well, no noise.
Sri Lankan breakfast delicious, lady who made it was really accommodating.
Close to local restaurants.

Cons:

That I didn't stay longer, everything was great.

2026-01-28 • via Nuitee
E
Emma • couple • gb
10
Great accommodation
Pros:

Great hotel and location, clean room and comfy beds, friendly staff, would stay here again

Cons:

The pricing on booking.com included airport transfer but it was apparently an error and the airport transfer was not part of the price

2026-01-26 • via Nuitee
P
Peter Gadient • solo_traveller • ch
10
2026-01-21 • via Nuitee
M
Markus • extended_group • fi
10
2026-01-21 • via Nuitee
S
Sara • family_with_children • es
7
Para trámite según llegas del aeropuerto
Pros:

Al lado de la calle principal, para ir a comer, cenar o tomar algo fácilmente. Habitación muy amplia

Cons:

Olor a cerrado al entrar en la habitación

2025-12-25 • via Nuitee
R
RECEP • couple • tr
9
Pros:

Her şey mükemmeldi. Kahvaltı çok lezzetliydi. Konumu olağanüstü.

2025-12-20 • via Nuitee
T
Tjalling • couple • nl
8
2025-12-06 • via Nuitee
Z
Zupancic • couple • si
9
Pros:

The room was nice and clean.

Cons:

The balcony could have one more chair and the room a fridge.

2025-11-03 • via Nuitee
I
IAKOVLEVA • solo_traveller • ru
8
2025-10-28 • via Nuitee
J
Janelle • family_with_children • au
7
Pros:

Close to beach. Friendly staff

Cons:

The room was really hot - even worse when the power went out.

Please include breakfast in the price. Especially when people are arriving late at night.

2025-10-19 • via Nuitee
C
Carol
8
Pros:

Safe, quiet, convenient location. Clean. Friendly service. Nice relaxing garden setting.

2025-09-26 • via Nuitee
R
Rebecca
10
Pros:

The staff was great. The breakfast wonderful. The beach is a one minute walk. I highly recommend this place!

2025-09-14 • via Nuitee
U
Uruthirasekaram
8
Pros:

Nice place to stay

2025-09-11 • via Nuitee
E
Estefania • family_with_children • es
9
Pros:

Hotel tranquilo al lado de la calle principal. Perfecto para estancia cerca del aeropuerto.

Cons:

Podría haber una pequeña nevera en la habitación.

2025-08-31 • via Nuitee
V
Verified traveler
4
送迎はないです
Pros:

宿泊料金のところに送迎等と書いてありながら、実際空港送迎をお願いしたところ、自分でタクシーなど捕まえれば良いのでは？と言われました。それならなぜ送迎等の料金が取られるのでしょうか意味がわかりません。その他は良かったと思います。

2025-08-18 • via Nuitee
M
Micaela • couple • nl
8
Perla in centro e a due passi dal mare
Pros:

Carinissimo hotel proprio in Cento e a due passi dalla spiaggia. Molto pulito e curato sia l hotel che la camera. WiFi ottimo e colazione buona con roti, marmellata uova cipolle e pane. Ottimo il distributore di acqua potabile per reunite le borracce quando si vuole. Personale gentile e disponibile.

Cons:

Aria condizionata freddava poco. Abbiamo dovuto usare il ventilatore che era parecchio rumoroso.

2025-08-11 • via Nuitee
J
Júlia • couple • es
8
Comodidad en lo más céntrico
Pros:

Una habitación amplia, con una cama comodísima para descansar después de las horas de viaje.

2025-08-10 • via Nuitee
Y
yandy • couple • hk
6
Really affordable place to go to when you just arrive in Sri Lanka from the airport.
Pros:

Breakfast provided was great. Location was wonderful to walk to the beach, shops or restaurants. Room was spacious and the staff helped check us in when our flight was delayed in the early morning.

Cons:

The AC caused a damp smell and the refrigerator was not plugged in, meaning it also didn't smell too great. Perhaps need a new kettle in the room as it was yellowing.

2025-08-05 • via Nuitee