Hotel Shanelo

Hotels
8.8 (145 reviews)
no.78/11, poruthota road, eththukala, negombo , Negombo , lk

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Cons:
Room smell
Missing refrigerator
Limited air conditioning

Categories

Cleanliness
8.19
Some reviews mentioned cleanliness positively, but also raised concerns about smells in the room.
Service
9.16
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.2
Guests highlighted the hotel's proximity to the beach and restaurants.
Room Quality
8.65
Rooms were described as spacious and comfortable, though some minor complaints about amenities were noted.
Amenities
8.68
Basic amenities were generally favorable but could use some improvements, such as adding a fridge.
Value for Money
8.64
Several guests felt it was a reasonably priced option for the quality provided.
Food and Beverage
9.19
Breakfast was well-received and considered delicious by many reviewers.
Overall Experience
8.66
Overall, guests had a positive experience with some reservations about specific room details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:21

Property Description

Luxurious Beachside Retreat

Comfortable Rooms with Garden Views
Indulge in our air-conditioned rooms with satellite TV, private balcony, and modern amenities. Relax in the garden view setting and unwind in the well-equipped private bathroom.

Tranquil Garden Oasis
Experience serenity in our lush garden and terrace area, perfect for a peaceful escape. Take advantage of our ironing service and complimentary parking for a hassle-free stay.

Convenient Dining Options
Savor delicious meals at our on-site restaurant or opt for room service for added convenience. Enjoy a memorable stay with us at Hotel Shanelo.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 16 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 145 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
H
Harald • couple • de
9
Tolles Gästehaus für einen Aufenthalt in Negombo
Pros:

Kleines Gäste Haus, etwas zurückliegend von der Straße und dadurch schön ruhig. Unser Zimmer was geschmackvoll eingerichtet, die Dusche im Bad getrennt vom Rest. Sehr sauber! Sogar mit Balkon! Alles fußläufig entfernt: Strand, Shops und Restaurants. Wir konnten gegen Aufpreis unser Zimmer wegen der späten Flugzeit bis zur Abreise nutzen! Frühstück kann dazugebucht werden.

Cons:

Es war alles top.

2026-03-06 • via Nuitee
B
Berry • family_with_children • nl
6
Pros:

Mooie kamer, lekker bed, schoon

Cons:

Mijn kamer lag aan de kant van de steeg nr 7
Aan de overkant een zeer luidruchtg restaurant
Keiharde live muziek, zeker tot ruim 1 uur nachts

2026-03-03 • via Nuitee
S
Somigliana • family_with_children • it
10
2026-02-27 • via Nuitee
A
Ann • couple • be
9
Aangenaam voor een korte strandvakantie
Pros:

Dichtbij het strand en restaurantjes en toch rustige ligging
Heel vriendelijke medewerkers en lekker gevarieerd ontbijt

Cons:

Geen lift

2026-02-25 • via Nuitee
T
Thomas • solo_traveller • nl
10
Great quiet stay
Pros:

Big spacious room with a balcony.
Good desk and internet for working.
Good location, very close to main roads and beach.
But still quiet and private. Very nice.
We could park our tuktuk in the yard.
We liked it all!

Cons:

To be honest I wouldn’t recommend staying in Negombo longer than 1 day. But if you really have to, this is a good place to be.

2026-02-24 • via Nuitee
C
Cameron • family_with_children • au
9
Good choice
Pros:

Well located locally run hotel close to all the services on Negombo Beach. Quiet, clean, perfect way to ease into Sri Lanka.

Cons:

TV not working

2026-02-22 • via Nuitee
J
Jason • family_with_children • gb
9
Pros:

Everything, this was the second time we stayed.

Cons:

Everything was fine. I would stay again..

2026-02-09 • via Nuitee
M
Maria Clara • family_with_children • it
9
Ottimo
Pros:

Avevo bisogno di un hotel vicino all'aeroporto per passare una notte e devo dire che è stata un'ottima scelta.
Hotel molto semplice, ma con tutto il mecessario per quello che avevo bisogno. Camere pulite, con balconcino e aria condizionata.
Vicino alla spiaggia e a 20-30 minuti di macchina dall'aeroporto.
Staff molto gentile e disponibile

2026-02-08 • via Nuitee
J
Jason • family_with_children • gb
10
Friends holiday
Pros:

Easy check in.
Polite staff, who arranged taxi for us after mix up
Great big bed.
Slept well, no noise.
Sri Lankan breakfast delicious, lady who made it was really accommodating.
Close to local restaurants.

Cons:

That I didn't stay longer, everything was great.

2026-01-28 • via Nuitee
E
Emma • couple • gb
10
Great accommodation
Pros:

Great hotel and location, clean room and comfy beds, friendly staff, would stay here again

Cons:

The pricing on booking.com included airport transfer but it was apparently an error and the airport transfer was not part of the price

2026-01-26 • via Nuitee
M
Markus • extended_group • fi
10
2026-01-21 • via Nuitee
P
Peter Gadient • solo_traveller • ch
10
2026-01-21 • via Nuitee
S
Sara • family_with_children • es
7
Para trámite según llegas del aeropuerto
Pros:

Al lado de la calle principal, para ir a comer, cenar o tomar algo fácilmente. Habitación muy amplia

Cons:

Olor a cerrado al entrar en la habitación

2025-12-25 • via Nuitee
R
RECEP • couple • tr
9
Pros:

Her şey mükemmeldi. Kahvaltı çok lezzetliydi. Konumu olağanüstü.

2025-12-20 • via Nuitee
T
Tjalling • couple • nl
8
2025-12-06 • via Nuitee
Z
Zupancic • couple • si
9
Pros:

The room was nice and clean.

Cons:

The balcony could have one more chair and the room a fridge.

2025-11-03 • via Nuitee
I
IAKOVLEVA • solo_traveller • ru
8
2025-10-28 • via Nuitee
J
Janelle • family_with_children • au
7
Pros:

Close to beach. Friendly staff

Cons:

The room was really hot - even worse when the power went out.

Please include breakfast in the price. Especially when people are arriving late at night.

2025-10-19 • via Nuitee
C
Carol
8
Pros:

Safe, quiet, convenient location. Clean. Friendly service. Nice relaxing garden setting.

2025-09-26 • via Nuitee
R
Rebecca
10
Pros:

The staff was great. The breakfast wonderful. The beach is a one minute walk. I highly recommend this place!

2025-09-14 • via Nuitee