Santa Cruz Boutique Hotel

ce qui est unique : que l'hôtel mette la clé sous la porte et que nous soyons pas prévenu ce qui fait qu'à l'arrivée nous avons eu une désagréable surprise

On the night of our arrival for a one-night stay the hotel was closed for refurbishment. We had not been told in advance, and had a frantic search for alternative accommodation. The Boutique Hotel has to date not replied to our e-mail, so we are currently out of pocket.

Schlechtes Management und ungeschultes Personal!
Uns wurde trotz Bezahlung bei Expedia das Zimmer ein zweites Mal berechnet. Da bei der morgendlichen Abreise nur der sehr schlecht Englisch sprechende Nachtportier da war, haben wir das Zimmer ein zweites Mal bezahlt. Leider ist das Management innerhalb drei Wochen nicht in der Lage die Doppelzahlung zu verifizieren und das zuviel gezahlte Geld zurückzuzahlen.

Very clean, lovely bright room. Lovely bathroom, towels and bed linen. Friendly helpful staff. Good breakfasts, excellent service.
Shame that dinner was not offered in the evenings. This service seems to have been ceased for some reason, nobody could give us a reason. Our trip and stay here was very pleasant.

All superb ,very clean ,would recommend this hotel to anyone, great place to visit.

I was looking for a place near the airport for my last night on Madeira and this was ideal. Good sized room with a good breakfast included. Worth noting that at this time of the year the restaurant is only open for breakfast. Lots of places to eat nearby though.

Tolle Lage, super Zimmer, perfekte Aussicht beim Frühstück, unkompliziert

I responded to your initial request for feedback two days ago. Did you get my email? This hotel charged me for the stay even though I had prepaid with you. This means that I have double paid. Despite my request to the hotel for reimbursement, they were unwilling to do so at the time we checked out. Please will you contact the hotel to ask them to refund my money?

Very nice hotel..clean..helpful staff..Good breakfast

Good breakfast included. Location easy to find. Nothing to dislike

Nettes kleines Hotel, zentral gelegen, trotz Einflugschneiße kaum Probleme, nachts absolut ruig.....

Cama king muito confortável, vista espetacular. Muito bom pequeno almoço.
Ficou a faltar cortina/blackout na janela lateral do quarto. De resto tudo impecável.

Ocean view at a very reasonable price. Great breakfast, helpfull staff, comfortable and clean.

Great hotel for a holiday, restaurant was so good for food and drink.

belle chambre avec vue sur la mer, cependant bruyant cette nuit-la

Schönes Zimmer, wunderbares Morgen buffet, nettes Pesonal, super lage

Nice, spacious and clean hotel. Very friendly staff. Area is in a perfect place with everything around you.
Would stay there again

Great hotel for catching an early flight from the airport. It’s quiet and clean.

Great value for money. We spent two nights here following a week in Funchal at a large resort.
A very clean comfortable room, good breakfast included
All the staff were friendly and very helpful.
Tea/coffee facilities in the room would have made it perfect.
The village has a pleasant atmosphere and a number of bars and restaurants that offer excellent quality food far cheaper than Funchal.

hotel en tous points parfait.une bonne position.tout a proximité.