Facilities

Health or beauty spa nearby
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Safety deposit box
Massage services
Board games/puzzles
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Beautiful location
Welcoming staff
Comfortable rooms
Cons:
Inconsistent service
Limited breakfast options
Maintenance issues

Categories

Cleanliness
10
Generally clean, with a few mentions of maintenance issues like the pool.
Service
10
Mixed feedback; good service generally but mentioned instances of poor service during breakfast.
Location
10
Fantastic location, especially close to old town attractions.
Room Quality
10
Rooms are beautifully designed and comfortable.
Amenities
10
Amenities are well thought out but mentioned some maintenance issues.
Value for Money
10
Overall at the higher end, mixed feelings about breakfast pricing.
Food and Beverage
10
Breakfast options limited and some issues with temperature.
Overall Experience
10
A great stay for most guests, with strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:43

Property Description

Central Location
DECU DOWNTOWN is ideally situated in the heart of Mérida, just steps away from Montejo Avenue, Merida Cathedral, and Main Square, making it the perfect base to explore the city's attractions.

Charming Amenities
Guests can unwind in the hotel's garden, enjoy a drink at the bar, or savor a delicious meal at the on-site restaurant. The terrace offers a serene spot to relax after a day of sightseeing.

Comfortable Accommodations
The air-conditioned rooms at DECU DOWNTOWN are thoughtfully equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom, ensuring a comfortable stay for every guest.

Ready to experience the charm of DECU DOWNTOWN? Book your stay now and be part of the Decu Hotels Chain's newest boutique hotel!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

10
Based on 197 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
J
Julia • family_with_children • de
10
2026-04-01 • via Nuitee
D
DB_86 • family_with_children • mx
9
excelente
Pros:

Nos gusto todo

Cons:

ninguna queja

2026-03-24 • via Nuitee
A
Azucena • couple • mx
9
Lugar agradable
Pros:

El lugar es hermoso, la restauracion de edificio, muy bonito. La habitación de buen tamaño.

Cons:

Pedimos alimentos en desayuno, tuve que regresarlo una vez porque no prepararon lo que pedí, la limpieza de la habitación, se entiende que no se cambien las sabanas diario, pero por lo menos tenian que sacudir la cama, encontre un pañuelo desechable que deje la noche anterior bajo mi almohada con la cama ya tendida. y no traperaon el piso.

2026-03-23 • via Nuitee
A
Andreas • couple • de
8
2026-03-14 • via Nuitee
N
Nelson • family_with_children • us
9
2026-03-12 • via Nuitee
A
Andres • solo_traveller • ca
10
Pros:

Lovely little hotel in the center of Merida. Great staff, pool, breakfast. Thanks to all.

2026-03-08 • via Nuitee
F
Francisco • couple • mx
9
2026-03-08 • via Nuitee
N
Nancy • couple • us
9
A lovely hidden gem of a hotel
Pros:

The Decu Downtown is an oasis tucked away on a quiet, safe street about a 10 minute walk from the Gran Plaza and historic sites. It has a lovely pool, surrounded by palm trees and the sounds of birds, and offers 24/7 coffee, and healthy included breakfast. Meals were delicious and served in a small, airy setting. Our room was spacious and comfortable and the whole ambience is of a courtyard unlike a typical city hotel.

Cons:

WiFi signal in the room further away from the main entrance was less strong.

2026-02-23 • via Nuitee
Y
Yvette • family_with_children • nl
10
Pros:

Heel smaakvol ingericht, vriendelijk personeel en superleuke stad!

2026-01-19 • via Nuitee
H
Houda • couple • ma
10
2026-01-16 • via Nuitee
L
Louise • couple • us
10
Pros:

The location was wonderful near the center of Merida, we loved our time there. The rooms are so beautiful and comfortable, with great air conditioning and toiletries.

2026-01-15 • via Nuitee
T
Ton • extended_group • nl
9
2026-01-15 • via Nuitee
M
Maggie • family_with_children • us
10
2026-01-13 • via Nuitee
M
michele • solo_traveller • it
8
Struttura bellissima
Pros:

Pulizia , posizione della struttura e gentilezza del personale

Cons:

Forse troppe zanzare durante la colazione , ma basta un repellente

2026-01-06 • via Nuitee
L
Laszlo • couple • at
8
2026-01-04 • via Nuitee
D
Diyan • solo_traveller • bg
7
Cons:

Extremely beautiful, comfortable and beautifully located hotel. Unfortunately, very low level of service. At breakfast, a lot of staff, and you wait half an hour for a sandwich, which is served to you...cold. I do not recommend buying BB, there is only one choice of breakfast, the rest is paid for.

2025-12-30 • via Nuitee
Y
Yadira • couple • us
6
2025-12-20 • via Nuitee
M
Mikaya • solo_traveller • us
10
A Great Hotel
Pros:

The location, the rooms, the staff and the food was excellent.

Cons:

Nothing

2025-12-06 • via Nuitee
A
Amanda • family_with_children • es
10
Oasis en el centro de Mérida
Pros:

Preciosa la casa y el cuidado de los detalles.

Cons:

Nada, todo espectacular.

2025-12-06 • via Nuitee
S
Sarah • extended_group • us
10
Exceeds Expectations
Pros:

Wonderful stay - the hotel is beautiful, the staff are so friendly and accommodating. Breakfast was refreshing and filling and the pool was a delight. I recommend the Decu Downtown very highly.

2025-12-05 • via Nuitee