AmericInn by Wyndham West Bend

Hotels
•
AmericInn
7.5 (211 reviews)
2424 West Washington Street , West Bend , US
+1 262-208-5209

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms / good housekeeping
Convenient / great location
Comfortable beds
Friendly / helpful staff
Easy check-in
Cons:
Poor breakfast (small, unimpressive, no milk)
Room odors (musty/odd/chlorine) and occasional dampness
Billing/charge issues (card charged multiple times)
Safety concerns (loitering in parking)
No elevator for second floor
In-room issues (e.g., TV not working)

Categories

Cleanliness
8.5
Generally praised as clean; multiple guests noted clean rooms and housekeeping ('five stars'), although several reports mentioned musty/damp or odd/chlorine smells in some rooms.
Service
8
Most guests described staff as nice/helpful and appreciated ease of check-in; however, there is a significant negative billing incident (office manager charging card multiple times) that lowers confidence.
Location
9
Frequently described as great/perfect and well-located for guests' needs; one report noted parking loitering which affected the sense of safety for that stay.
Room Quality
7
Rooms were often comfortable and clean with good beds, but several guests reported odors (musty/odd), dampness, and isolated issues like a non-working TV.
Amenities
6.5
Limited/uneven: breakfast offerings were repeatedly criticized, there is no elevator for the second floor (mentioned), and a pool/chlorine odor was noted.
Value for Money
7
Some guests called it 'decent value' for a short stay, but the severe billing dispute and inconsistent breakfast quality reduce perceived value.
Food and Beverage
5.5
Consistent negative feedback: breakfasts described as small, unimpressive or 'worst' on a trip; issues included odd-tasting waffles/gravy and no milk available.
Overall Experience
8.5
Overall generally positive due to clean rooms, good staff and strong location, but the stay is marred for some guests by poor breakfast, occasional room odors, safety/loitering concerns, and a problematic billing incident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location
Less than 2 miles from the Museum of Wisconsin Art, AmericInn West Bend offers easy access to local attractions.

Comfortable Accommodations
Guest rooms feature free Wi-Fi, flat-screen cable TVs, and convenient amenities like a small refrigerator and tea/coffee-making facilities.

Relaxing Amenities
Guests can enjoy a complimentary breakfast, relax by the lobby fireplace, dine on the outdoor patio, and stay active at the on-site fitness center.

Experience comfort and convenience at AmericInn West Bend. Book your stay now to enjoy all these fantastic amenities!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Location

Guest Reviews

7.5
Based on 211 reviews
Cleanliness: 8.5
Service: 8
Location: 9
Room Quality: 7
Amenities: 6.5
Value for Money: 7
Food and Beverage: 5.5
Overall Experience: 8.5
T
Tim • couple • us
2
I was billed twice and have been having to jump through hoops to get it corrected
2026-11-06 • via Nuitee
E
Elizabeth • solo_traveller • us
9
Always clean, always quiet. The staff is always friendly.
Pros:

The room was clean. Comfortable. The lobby was clean and maintained. Very quiet. The breakfast was adequate. The location is good. There's plenty of things in the area for eating, shopping. My family uses this hotel every year. We come to town for a family gathering.

Cons:

I felt the hot water in the shower could have been hotter. Maybe spruce up the exterior parts of the hotel.

2026-11-05 • via Nuitee
B
bsludwig • couple • us
6
Pros:

Location

Cons:

Breakfast- eggs and sausage were cold, room had a musty smell

2026-11-02 • via Nuitee
K
Kathryn • solo_traveller • us
4
I doubt I’ll rebook with this hotel again.
Pros:

Everything was clean, and the location was great.

Cons:

Andy, the office manager ran my card on one charge before I checked out. He didn’t honor my confirmation and low price rate. I contacted Booking.com and they contacted the hotel directly and informed me that my card won’t be charged the full amount. My credit card ended up being ran three different times with different prices. I had to close my credit card, and ordered a new one after I disputed the charges.

2026-10-29 • via Nuitee
S
Sarah • family_with_children • us
7
2026-10-25 • via Nuitee
H
heimerl • solo_traveller • us
10
2026-10-18 • via Nuitee
M
Marie • solo_traveller • us
8
Pros:

Bed was very comfortable

Cons:

TV did not work
Worst breakfast encountered on a 3 week trip. Waffles tasted odd and so did the gravy for biscuits. NO MILK!

2026-10-13 • via Nuitee
M
Misti • couple • us
9
2026-09-11 • via Nuitee
K
Karen • solo_traveller • us
8
2026-09-01 • via Nuitee
D
David • couple • us
9
Pros:

First floor room, nice staff

2026-08-07 • via Nuitee
M
Mark • family_with_children • us
6
Ok, decent value
Pros:

Breakfast ok, not great but adequate for what it was

Cons:

Room had odor of pool chlorine

2026-08-06 • via Nuitee
R
Ronnie • solo_traveller • us
8
Pros:

The ease of check-in.

2026-08-04 • via Nuitee
J
Julie • couple • us
2
Disappointing.
Pros:

The location was fine.

Cons:

People were loitering in the parking lot. It felt unsafe. The room was damp, musty and felt dirty with the most awful smell.

2026-08-02 • via Nuitee
T
Timothy • solo_traveller • us
9
Good staff. Quiet stay. Decent value.
2026-07-25 • via Nuitee
D
Dale • solo_traveller • us
8
Great staff, clean rooms but breakfast needs help
Pros:

House keeping staff is kept rooms neat and clean. Five stars to them

Cons:

Breakfast was generic & lacking.

2026-07-24 • via Nuitee
C
Christine • solo_traveller • us
7
Pros:

Location was perfect for my needs.

Cons:

It would have been nice to have an elevator for the second floor.

2026-07-22 • via Nuitee
L
Linda • couple • us
2
2026-07-16 • via Nuitee
R
Rafael • solo_traveller • us
8
2026-07-04 • via Nuitee
T
Tammy • solo_traveller • us
8
2026-06-29 • via Nuitee
T
Tiffanie • family_with_children • us
7
2026-06-20 • via Nuitee