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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Car hire
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Valet parking
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Solarium
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Pool with view
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Infinity pool
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Themed dinner nights
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Playa del Carmen
Modern Amenities and Services
The Fives Downtown Hotel & Residences, Curio Collection by Hilton offers a fitness center, a bar, a restaurant, and room service. Guests can also benefit from free WiFi and a 24-hour front desk for their convenience.
Relaxing Outdoor Facilities
Guests can unwind at the sun terrace or take a dip in the outdoor swimming pool. The hotel also provides access to a business center for those mixing work with leisure.
Prime Location and Nearby Attractions
Situated close to popular landmarks like Playa del Carmen Maritime Terminal and Kool Beach Club, this hotel is the perfect choice for travelers seeking both convenience and leisure. Don't miss the chance to explore Playa del Carmen from this upscale hotel.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible at a location nearby (reservation is needed) and costs USD 20 per day.
Location
Guest Reviews
Excelente lugar muy acogedor limpio y buenas instalaciones, excelente servicio del personal
Excelente hotel, limpieza impecable, el desayuno es delicioso. Las camas son muy cómodas, la habitación espaciosa, todo en orden, las amenidades del baño muy buenas, es un hotel de lujo a precio justo para todo el buen servicio que recibes.
No hay nada que me disgustara. Todo estuvo genial, sin reclamación alguna. Volveré pronto, en noviembre de este año vuelvo con toda mi familia.
Super Lage
Cobraron un cargo por el estado de Q.Roo y un cargo de daños por adelantado
Very good location a block from the 5th avenue , pool view is amazing .
No smoking area in the pool rooftop or anywhere in the hotel .
The hotel is located between two very loud bars that you can hear until 2am .
They take an insane credit card deposit that is 1000mx per day you stay and you only find out about it when you check in and they do t release it even 3 days after checking out.
מיקום מושלם! על השדרה של כל החנויות ! צוות מדהים
ארוחת בוקר מספקת (פנקייקים/ מקושקשת/ פירות)
הבריכה על הגג מדהימה ופתוחה עד 22:00 בלילה
יש שם אחלה בר ומסעדה
אולי רק ספציפית החדר שקיבלנו, שהוא ללא חלון/ מרפסת
אבל כמעט ולא היינו בחדר
Hotel moderno/ estacionamento grátis
Nada desagradou
Everything
The room was really clean
La comida el chef es excelente y las instalaciones de primera así como la atención de todo su personal
We loved the rooftop pool and hot tub!! It made the stay great. The staff was really nice and professional. The bar drinks and food were very good. The beds were very comfortable. The kitchenette would be great for longer stays. Our included breakfast was a very large and plentiful buffet. Lots of variety.
The rooms were listed as having a balcony, but in reality they did not. I think the rooms listed on Bookings with a terrace would give you an actual balcony.
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