Karpalas City Hotel & Spa

Hotels
7.7 (285 reviews)
Kasaplar mah. D-100 Karayolu üzeri, İstanbul İstikameti 2. km , Bolu , tr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Limited breakfast options
Tipping pressure

Categories

Cleanliness
6.58
Some reviews highlighted cleanliness issues in certain rooms.
Service
8.57
Overall service was described as excellent with friendly staff.
Location
8.57
The location is considered very convenient and a pro in several reviews.
Room Quality
7.08
Rooms vary in quality, with some complaints noted.
Amenities
8.07
Amenities were appreciated, including the pool and spa facilities.
Value for Money
8.07
Guests generally felt the value for money was acceptable.
Food and Beverage
7.08
Mixed reviews on food quality, with noted issues in breakfast variety.
Overall Experience
7.58
Overall experience affected positively by service, but marred by some incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:12

Property Description

Luxurious Accommodation
Karpalas City Hotel & Spa offers elegantly designed rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms, providing a comfortable stay for guests. Some rooms even feature a cozy patio for a relaxing outdoor experience.

Wellness Retreat
Indulge in ultimate relaxation at the hotel's wellness facilities including a hammam, sauna, and hot tub. Unwind after a day of sightseeing or skiing in the serene ambiance of the spa, rejuvenating your mind and body.

Convenient Location
Situated in Bolu, Karpalas City Hotel & Spa is conveniently located near popular attractions like Kartalkaya Ski Center, Seven Lakes National Park, and Abant Lake. With a variety of nearby destinations to explore, guests can truly experience the beauty of the region.

Book your stay at Karpalas City Hotel & Spa for a luxurious and rejuvenating experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ESB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 285 reviews
Cleanliness: 6.58
Service: 8.57
Location: 8.57
Room Quality: 7.08
Amenities: 8.07
Value for Money: 8.07
Food and Beverage: 7.08
Overall Experience: 7.58
M
Mohammad family_with_children sa
10
2026-03-14 via Nuitee
A
Alex solo_traveller ua
10
2026-02-14 via Nuitee
F
Fatih couple se
4
Inte värt
Cons:

Badkaren fungerade inte.

2026-02-11 via Nuitee
S
Stephen family_with_children de
9
2026-02-10 via Nuitee
S
Sezai GENÇ family_with_children tr
7
spa kullanmayacaksanız iyi ancak aile ile spa kullanılamaz.
Pros:

bone veriyorlar ancak ücretli şuan 100 tl.

Cons:

fitness vs vs kadın erkek olabilir ancak hamam kadın erkek karışık olması çok kötü.

2026-01-26 via Nuitee
K
Kurtulus family_with_children de
10
Beste Hotel in Bolu
2026-01-19 via Nuitee
I
Ilie solo_traveller ro
9
2026-01-19 via Nuitee
M
munaira extended_group qa
8
يحتاج الفندق اكثر من التطور والتجديد لأكن الموقع جميل
Pros:

الموقع حميل

Cons:

خدامة الغرف والنظافه عامة

2026-01-15 via Nuitee
V
Valentyn couple ua
9
Pros:

Просторная комната, вкусный завтрак, хороший массаж в спа, шумоизоляция , приятный персонал

Cons:

Джакузи там не работало, а просто звук издавало типа работает

2026-01-05 via Nuitee
H
Hussein couple ro
7
2026-01-04 via Nuitee
R
Radomir family_with_children rs
6
Cons:

It is way to noisy, next to motorway.

2025-12-06 via Nuitee
S
Sultan family_with_children sa
8
2025-11-29 via Nuitee
S
Sultan family_with_children sa
8
Pros:

الفندق فيه جميع الاحتياجات تقريبا

Cons:

غرفة 3009 غير نظيفه من حيث فرشة الارضية وافياش الكهرباء لاتعمل الا واحده والثلاجه كذلك.
والغرقة كانت حاره والتبريد كان سيئ رغم التواصل مع الريسبشن لمده 6 ساعات حتى تم تغيير الغرفة
وحسب كلام الطاقم ان الغرفة مخصصة للحجز عن طريق لبوكنج

2025-11-26 via Nuitee
S
Shukhratjon couple uz
10
2025-11-19 via Nuitee
M
Merve family_with_children tr
9
Pros:

Odalar ferahtı konforluydu şampuan bile kaliteliydi çalışanlar çok ilgiliydi girişte kapıda karşılayıp odamıza kadar eşlik ettiler otelin hamam sauna kapalı havuz fitness imkanları vardı ve oldukça yeterliydi. Kahvaltı açık büfeydi lezzetli ve doyurucuydu her çeşit vardı

2025-11-14 via Nuitee
S
Salem extended_group kw
7
Pros:

الموقع
السعر

Cons:

1-قلة الخدمات داخل الغرفة
- علب كلينكس
- فرش الأسنان
- أدوات الحلاقة
- مناشف
2- ضعف بوفيه الإفطار
3- الجاكوزي لا يعمل

2025-11-12 via Nuitee
H
HSAK family_with_children kw
9
Pros:

الهدوء

Cons:

الفرش تحتاج للتبديل .

2025-11-11 via Nuitee
M
Marion couple at
9
2025-11-11 via Nuitee
W
Wolfgang Simonis family_with_children de
9
Pros:

Colazione

2025-11-09 via Nuitee
J
Jane couple au
5
Unfortunate tipping experience
Pros:

Comfortable room , dinner in restaurant was good as was breakfast . Spa staff and front desk were excellent. We thoroughly enjoyed our Hamam and massage . Our stay was unfortunately tainted by 2 encounters with the man who took our bag to the room “ M” held his hand out for a tip . We unfortunately had no cash as we used up cash prior to departure from country the following day . He was obviously angry , and we said that if we DID go out we would get some cash . This did not happen as we had dinner at hotel . As we left hotel restaurant and got into elevator to return to room ,he followed us ,and put his foot in elevator door so he could get in with us . He still did not appear happy with us , got out at our floor and indicated he needed to get us something. He disappeared into a housekeeper room , to reappear with 2 folded robes that he presented. Again he hovered at our door with hand held out . When my husband said he still had no cash , he stormed off muttering. We felt extremely uncomfortable and concerned for the safety of our car in the parking lot .
In all our travels in beautiful Turkiye, we have never come across an expectation of tipping . We have been generous with people who have provided exceptional service on occasions , but most Turks have provided services cheerfully with no perceived expectation of monetary rewards. We did not perceive this expectation from any of the other staff st the hotel: front desk , restaurant and spa staff were all courteous, friendly and helpful.
“ M “ was the exception. This is the first time for a long time that I have put a negative comment on Bookings.com but this experience left me feeling very uncomfortable and anxious. Maybe speaking more Turkish could have helped defuse the situation but our lack of Turkish hadn’t till last night by been an issue

Cons:

The concierge on duty on 30/11 until 8pm

2025-10-31 via Nuitee