Hampton By Hilton Aachen Tivoli

Hotels
Hampton Inn
8.4 (6257 reviews)
Merowinger Strasse 2 , Aachen , de

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Inconsistent cleaning services
Breakfast availability issues

Categories

Cleanliness
7.75
Concerns about cleaning and towel replacements mentioned in several reviews.
Service
8.25
Mixed reviews; some positive mentions of friendly staff but complaints about unhelpfulness.
Location
8.75
Good location with reasonable walking distance to the center.
Room Quality
8.75
Rooms described as comfortable and clean.
Amenities
8.45
Amenities generally well received, though limited breakfast dining area mentioned.
Value for Money
8.75
Price reflects quality, but some feel amenities could be improved for total value.
Food and Beverage
7.75
Breakfast variety noted but issues with availability during busy times.
Overall Experience
8.75
Overall good experience but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:40

Property Description

Modern Comfort and Convenience

Luxurious Amenities
The Hampton By Hilton Aachen Tivoli offers a fitness centre, a terrace, and an on-site bar for guests to unwind and relax during their stay. Free WiFi throughout the property ensures you stay connected, and the air-conditioned rooms with flat-screen TVs provide the perfect retreat after a day of exploring the city.

Exceptional Services
With a 24-hour front desk ready to assist you, this hotel goes above and beyond to cater to your needs. Whether it's arranging lunch or dinner upon request or providing on-site parking for your convenience, the Hampton By Hilton Aachen Tivoli ensures a seamless and enjoyable experience for every guest.

Book now to experience the perfect blend of modern comfort and exceptional service at Hampton By Hilton Aachen Tivoli.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 6257 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.75
Room Quality: 8.75
Amenities: 8.45
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
H
helder solo_traveller fr
1
Pros:

Le personnel, serviable et disponible au vu des circonstances.

Cons:

A l'arrivée a 22h50, le personnel nous a annoncé qu'il ne pouvait nous donner la chambre pour cause de panne informatique, sans pouvoir préciser de délai de retour à la normale et nous a proposé de nous trouver un autre hôtel. Nous avons préféré attendre un peu, comme d'autres clients sur place. Au bout d'une heure, nous avons accepté la proposition. Nous avons dû aller au mercure du centre ville, payer un parking (alors que des places étaient disponibles dans les rues du côté du Hampton). Le centre ville est "animé",impossible de dormir avant 2h. Il a fallu payer le mercure, et le Hampton a ensuite remboursé la différence. Sauf que le Hampton n'était pas censé encaisser la nuit d'hôtel. Et depuis 15 jours, personne ne répond. Ni du côté du Hampton, ni du côté de booking. On a connu mieux comme expérience... Malgré tout le personnel a été vraiment serviable, on les sentait vraiment désemparés de la situation dans laquelle ils étaient. Hilton, vous ne devriez pas laisser votre personnel dans ce genre de situation...

2026-08-14 via Nuitee
Александр solo_traveller de
9
2026-08-14 via Nuitee
B
Barbara couple de
9
2026-08-14 via Nuitee
Z
Zhang family_with_children de
7
2026-08-14 via Nuitee
T
Thilo solo_traveller de
8
schönes Hotel, ideal für 2-3 Übernachtungen
Pros:

ich komme immer wieder gerne

2026-08-13 via Nuitee
D
Detlef family_with_children de
8
2026-08-12 via Nuitee
G
guangnian solo_traveller nl
8
2026-08-11 via Nuitee
D
Daniela family_with_children de
5
2026-08-11 via Nuitee
M
Martin couple de
9
2026-08-11 via Nuitee
C
Christiaan solo_traveller nl
9
2026-08-11 via Nuitee
M
Mohamed Reda solo_traveller qa
9
everything was excellent.
Pros:

Excellent stay from start to finish. The hotel was very clean, comfortable, and well organized. The room was quiet and pleasant, the staff were friendly and professional, and the service was excellent throughout our stay. The location was convenient and the overall experience fully met our expectations.

Cons:

The only thing missing was a fridge in the room. A small refrigerator would have made the stay even more convenient, especially for a longer stay.

2026-08-11 via Nuitee
L
Lydia solo_traveller nl
7
Pros:

Qua ligging en vrij pakeren in de straat. Ontbijt is ook goed.

Cons:

Dat de kamer niet schoon gemaakt wordt tussen 2 overnachtingen.

2026-08-10 via Nuitee
W
Werner solo_traveller de
10
2026-08-10 via Nuitee
A
assia family_with_children fr
7
Bon séjour dans l’ensemble
Pros:

L’emplacement
Le lit était confortable

Cons:

Il n’y avait même pas une bouteille d’eau dans la chambre alors qu’avec la chaleur ils auraient pu prévoir
Le petit déjeuner n’était pas si varié que ça
Le parking n’était pas inclus, j’ai dû payer 20 € en plus

2026-08-10 via Nuitee
A
ap family_with_children ro
5
Cons:

curatenia precara, desi la check in te intreaba daca doresti curatenie:
- am lasat propospele care doream sa fie schimbate pe jos , iar cei de la cuartenie le-au pus ude si murdare innapoi in suportul de prosoape
- f mult praf in camera , nesters
mic dejun f sarac , refill slab, debarasare inegistenta

2026-08-10 via Nuitee
A
Anne solo_traveller de
8
Pros:

Grosses Zimmer

Cons:

Kein WLAN

2026-08-10 via Nuitee
B
Bas solo_traveller nl
8
Cons:

Ontbijt was “karig”
Maar misschien was dat vanwege de 3 sterren

2026-08-10 via Nuitee
A
A.A.G. couple nl
8
Hotel is prima, men zou een shuttlebus naar het centrum kunnen doen.
Pros:

De kamer, de airco en het ontbijt

Cons:

Dat Booking een andere prijs ( lager) geeft voor het parkeren het hotel. Ik heb het dit jaar met de verzekering van een huurauto meegemaakt.

2026-08-09 via Nuitee
Y
Yavuz couple tr
8
Pros:

Kahvaltı harici herşey oldukça güzeldi

Cons:

Kahvaltı zenginleştirilebilirdi

2026-08-09 via Nuitee
K
Kyaw Zayar couple nl
8
Good for value
Pros:

Breakfast is good

2026-08-09 via Nuitee