Tru By Hilton Portland Airport Area Me

Hotels
•
Tru by Hilton
8.6 (731 reviews)
369 Maine Mall Road , South Portland , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Noise from the highway
Inadequate room sound proofing
Breakfast appliance issues

Categories

Cleanliness
8.35
While most reviews highlighted cleanliness, there were mentions of hair stuck to the soap dispenser and some maintenance issues.
Service
8.85
Many guests praised the friendly and helpful staff, with good experiences during check-in and throughout their stay.
Location
8.75
The location is convenient, close to attractions like Maine Mall and within a reasonable distance to the airport.
Room Quality
8.55
Rooms were noted to be clean, modern, and comfortable, though some guests mentioned noise from adjacent rooms.
Amenities
8.55
Guests appreciated the amenities such as the pool table and breakfast options, although some noted the lack of a microwave in rooms.
Value for Money
8.65
Guests felt they received good value for the price, especially with breakfast included.
Food and Beverage
8.45
Breakfast received positive feedback, but some guests experienced issues with malfunctioning appliances.
Overall Experience
8.65
Overall satisfaction was high with many guests expressing intent to return based on previous experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:54

Property Description

Convenient Location
Situated in South Portland, Tru By Hilton Portland Airport Area Me offers easy access to The Maine Mall. Just a short distance from the airport, it's a perfect choice for travelers.

Modern Amenities
Enjoy a comfortable stay with a 55" flat-screen TV, free WiFi, and a complimentary breakfast buffet. Unwind at the fitness center, play billiards, or grab a snack at the 24/7 market offering light meals and beverages.

Exceptional Service
Experience around-the-clock assistance, private alcoves in the lobby, and business amenities for your convenience. Whether for business or leisure, Tru By Hilton ensures a seamless stay.

Book now for a delightful stay at Tru By Hilton Portland Airport Area Me.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PWM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 731 reviews
Cleanliness: 8.35
Service: 8.85
Location: 8.75
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.65
Food and Beverage: 8.45
Overall Experience: 8.65
D
David • solo_traveller • us
10
2026-02-14 • via Nuitee
G
Gillian • couple • us
9
Pros:

Good location and clean rooms.

2026-02-13 • via Nuitee
C
Courtney • couple • us
5
2026-02-13 • via Nuitee
D
Dennise • couple • us
8
Like the Tru!
2026-02-10 • via Nuitee
C
Cathy • couple • us
10
Went to ME to pick up our new puppy! Loved our stay at Tru making the pick up so easy and convenient.
Pros:

Dog friendly! Great staff - very helpful and kind

2026-02-09 • via Nuitee
B
Burnham • family_with_children • us
9
2026-01-30 • via Nuitee
B
Burnham • family_with_children • us
9
Pros:

The staff is pleasant, always at the front desk available to assist, the housekeeping staff are so kind, friendly and go above and beyond to ensure you have what you need to be comfortable. The location is always excellent, easy commute to the surrounding areas and just a five minute drive from the airport.

Cons:

No microwaves in the guest rooms. However there is a microwave in the lobby for guest use, however a bit inconvenient.

2026-01-30 • via Nuitee
D
David • couple • us
10
2026-01-29 • via Nuitee
D
David • couple • us
10
2026-01-29 • via Nuitee
R
Roberta • family_with_children • us
9
2026-01-26 • via Nuitee
B
Brian • couple • ca
10
Fantastic value location and staff.
Pros:

Location was excellent
Layout of the hotel

Cons:

King room fridge too small.

2026-01-25 • via Nuitee
D
David • solo_traveller • us
10
2026-01-23 • via Nuitee
Z
Zac • couple • us
9
2026-01-23 • via Nuitee
D
David • couple • us
10
2026-01-23 • via Nuitee
J
Jennings • couple • us
10
2026-01-22 • via Nuitee
G
Gerald • couple • us
10
2026-01-20 • via Nuitee
M
Marie • couple • us
10
Pros:

Excellent food
Clean rooms
Friendly staff and helpful

Cons:

Wish the price wasn’t so high for mid week in the summer

2026-01-19 • via Nuitee
K
kyle • family_with_children • us
8
2026-01-15 • via Nuitee
B
Burnham • family_with_children • us
8
2026-01-15 • via Nuitee
B
Burnham • family_with_children • us
8
2026-01-15 • via Nuitee