Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Hotels
Grand Mercure
9.6 (346 reviews)
95, Cheongpa-ro 20-gil, Yongsan-gu , Seoul , kr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Well-equipped amenities
Cons:
Cleaning quality issues
Unpleasant room odor

Categories

Cleanliness
8.8
Some reviews mentioned strong concerns about cleaning staff not fulfilling their duties and a smell in the room.
Service
10
Consistently praised for exceptional service, with specific mentions of helpful staff like Pauline and Erik.
Location
10
Location praised for convenience and proximity to transportation and shopping.
Room Quality
9.3
Generally good feedback about room size and amenities but some concerns about unpleasant odors.
Amenities
9.8
Well-equipped for long stays with additional features like kitchen and laundry.
Value for Money
9.8
The facilities and service quality support great value for money.
Food and Beverage
9.3
Breakfast option was recommended as good, indicating a positive experience.
Overall Experience
9.8
Overall very positive feedback emphasizing comfort, convenience, and exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:06

Property Description

Luxurious Accommodation with Pet-Friendly Units

Experience a lavish stay at Grand Mercure Ambassador Seoul Yongsan, where each of the 202 units offers a pet-friendly environment along with a full kitchen and up to 3 bedrooms. The private bathrooms are equipped with both a bath and a shower, complemented by free bath amenities.

Abundance of Recreational Facilities

Indulge in a range of activities within the hotel premises, including yoga and pilates studios, a fitness center, and an indoor golf range. Whether you seek relaxation or exercise, the hotel caters to all your needs.

Diverse Dining Options and Entertainment

Satisfy your culinary cravings with all-day dining at A La Maison, In Style, and Food Exchange. For evening delights, head to Mega Bites and Sky Kingdom for a selection of snacks, alcoholic beverages, and entertainment options at an additional cost.

Book now for an unforgettable stay at Grand Mercure Ambassador Seoul Yongsan!

Important information:

All guests must present a valid ID with a photo attached at check-in and a physical credit card used at the time of booking. All separate requests are available at check-in only and may incur additional costs.

Please note that the fitness centre, sauna and indoor swimming pool are closed on the 4th Tuesday.

Children aged 16 and under are not allowed in the fitness center and sauna.

Children under 13 must use the pool with their guardians.

According to the Youth Protection Act, guests who are not accompanied by a guardian are not permitted to enter the room.

For the protection of youth, those under 19 are allowed to stay only if accompanied by a guardian listed on the family relationship certificate. They are not allowed to stay even if they are a single youth or sharing a room (same-sex accommodation).

Breakfast-inclusive rates comprise breakfast for 2 or more adults and 1 child.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Location

Guest Reviews

9.6
Based on 346 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 9.8
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 9.8
K
Khaliun couple mn
9
2026-08-29 via Nuitee
E
EMANUELA family_with_children it
9
2026-08-29 via Nuitee
F
fitikides solo_traveller cy
10
2026-08-27 via Nuitee
E
Elisabetta couple lu
10
Confort
Pros:

Confort des chambres - situation moins centrale mais bien connecté par une gare à 5 minutes à pieds de l’hôtel

2026-08-26 via Nuitee
8
877margaa Couples Madrid
10
A Wonderful Stay – We’ll Definitely Be Back
Pros:

We have stayed at the Grand Mercure Ambassador Yongsan twice, for more than seven days in total, and it has been an absolutely wonderful experience. It genuinely feels like a home away from home in Seoul.

A special thank you to Kyle, Lena and Jeff, who made everything incredibly easy and were always ready to help with any aspect of our stay. And a very special thank you to Pauline, who went above and beyond to introduce us to Korean culture, share local insights and recommend fantastic restaurants. Her warmth and kindness made our experience even more special.

The location is exceptional: just steps from a major station, directly next to a shopping mall with everything you could need, only one stop from the fish market and less than 15 minutes from the main central areas of Seoul.

The hotel itself is excellent. The gym is outstanding, the rooms are spacious and extremely well equipped, with a full kitchen, washing machine and full-size refrigerator — details that make a longer stay so comfortable. Housekeeping was also impeccable.

And the breakfast deserves a special mention: a fantastic combination of continental and Korean options, with something new and delicious to discover every morning.

A fantastic hotel, an exceptional team and a truly memorable stay. We made an excellent choice and would happily return!

2026-08-25 via Tripadvisor
D
Derick couple us
10
2026-08-24 via Nuitee
1
146sungc Family Seoul
10
Check-in
Pros:

Thank you for the kind guidance and helpful check-in assistance.
Since I was traveling with my child, your information about the necessary items and services helped us make the most of our stay.

Special thanks to Erik!

2026-08-22 via Tripadvisor
S
SEBASTIEN family_with_children fr
10
Super
Pros:

La propreté, la salle de sport, et le personnel très réactif

Cons:

La distance entre les différents quartier et le métro

2026-08-22 via Nuitee
S
SEBASTIEN couple fr
9
2026-08-22 via Nuitee
S
S9815VUstephaniey Couples New York
10
MUST STAY!
Pros:

Great location that’s right by the airport! I loved how they provided transportation service, making it convenient as possible.

Once you step in, it’s like luxury! Hotel is so clean and the front seat are super friendly and can communicate effectively in English!

You have to see/visit the hotel in person. Online pictures doesn’t do it justice! It’s very Grand indeed.

2026-08-19 via Tripadvisor
B
bryantm452 Couples
10
Exceeded expectations
Pros:

Atmosphere was very luxurious, staff were incredibly helpful and able to communicate effectively in English which was a plus!
Would come again

2026-08-19 via Tripadvisor
정미 jeongmi solo_traveller kr
10
2026-08-16 via Nuitee
H
Hasan solo_traveller bh
10
Pros:

The staff were very welcoming and professional.

There is a big mall within walking distance.

The room was spacious, clean, and had a beautiful view.

Yongsan station makes every location in Seoul easily accessible.

2026-08-15 via Nuitee
A
Anny family_with_children de
10
2026-08-15 via Nuitee
D
DAISUKE solo_traveller jp
10
2026-08-11 via Nuitee
C
Christina solo_traveller au
10
Pros:

We stayed in the 2 bedroom suite and it was very comfortable with plenty of storage space. Loved the washer and dryer in the room.

Cons:

We had a late flight and I'd asked if we could use the shower facilities at the gym prior to going to the airport in the late evening and was told no, so we had a full day in Seoul and weren't able to freshen up prior to going to the airport, this was extremely disappointing.

2026-08-09 via Nuitee
H
Hannah family_with_children kr
10
2026-08-08 via Nuitee
C
Cristian solo_traveller ca
10
2026-08-02 via Nuitee
S
Su Ling couple au
7
Pros:

Good location, excellent staff

Cons:

The air conditioning in the room was very loud and noisy

2026-07-25 via Nuitee
S
SHIN AE extended_group kr
7
Cons:

방음이 잘 안됩니다. 윗집, 옆집 의자끄는 소리 기침 소리 다 들려요.

2026-07-20 via Nuitee