Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Hotels
•
Grand Mercure
9.6 (257 reviews)
95, Cheongpa-ro 20-gil, Yongsan-gu , Seoul , kr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Well-equipped amenities
Cons:
Cleaning quality issues
Unpleasant room odor

Categories

Cleanliness
8.8
Some reviews mentioned strong concerns about cleaning staff not fulfilling their duties and a smell in the room.
Service
10
Consistently praised for exceptional service, with specific mentions of helpful staff like Pauline and Erik.
Location
10
Location praised for convenience and proximity to transportation and shopping.
Room Quality
9.3
Generally good feedback about room size and amenities but some concerns about unpleasant odors.
Amenities
9.8
Well-equipped for long stays with additional features like kitchen and laundry.
Value for Money
9.8
The facilities and service quality support great value for money.
Food and Beverage
9.3
Breakfast option was recommended as good, indicating a positive experience.
Overall Experience
9.8
Overall very positive feedback emphasizing comfort, convenience, and exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:06

Property Description

Luxurious Accommodation with Pet-Friendly Units

Experience a lavish stay at Grand Mercure Ambassador Seoul Yongsan, where each of the 202 units offers a pet-friendly environment along with a full kitchen and up to 3 bedrooms. The private bathrooms are equipped with both a bath and a shower, complemented by free bath amenities.

Abundance of Recreational Facilities

Indulge in a range of activities within the hotel premises, including yoga and pilates studios, a fitness center, and an indoor golf range. Whether you seek relaxation or exercise, the hotel caters to all your needs.

Diverse Dining Options and Entertainment

Satisfy your culinary cravings with all-day dining at A La Maison, In Style, and Food Exchange. For evening delights, head to Mega Bites and Sky Kingdom for a selection of snacks, alcoholic beverages, and entertainment options at an additional cost.

Book now for an unforgettable stay at Grand Mercure Ambassador Seoul Yongsan!

Important information:

All guests must present a valid ID with a photo attached at check-in and a physical credit card used at the time of booking. We inform you that all separate requests are available at check-in only and may incur additional costs.

Please note that the fitness center, sauna and indoor swimming pool are closed on 4th Tuesday.

Children aged 16 and under are not allowed in the fitness center and sauna.

Children under the age of 13 must use the pool with their guardians.

"According to the Youth Protection Act, guests who are not accompanied by a guardian are not permitted to enter the room."
"For the protection of youth, youth under the age of 19 are only allowed to stay if accompanied by a guardian indicated on the family relationship certificate. They are not allowed to stay even if they are a single youth or sharing a room (same-sex accommodations)."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 55,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 257 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 9.8
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 9.8
D
David • extended_group • au
8
Pleasant staff and a clean spacious facility
Pros:

Clean and spacious

Cons:

Expensive restaurants - $60 for breakfast is expensive

2026-02-26 • via Nuitee
J
JAEHAK • family_with_children • mx
7
Cons:

아침식사의 다양함이 없어 너무 단촐하여 아쉽습니다.

2026-01-26 • via Nuitee
Q
Quynh • family_with_children • vn
9
Pros:

Địa điểm tốt

Cons:

Tự rửa bát đĩa

2026-01-24 • via Nuitee
K
Kenneth • family_with_children • ie
10
2026-01-19 • via Nuitee
E
EunYoung • couple • kr
5
2026-01-19 • via Nuitee
A
Alec • couple • us
10
2026-01-19 • via Nuitee
D
Doy young • family_with_children • ch
9
2026-01-19 • via Nuitee
J
Jeffrey • family_with_children • ph
10
2026-01-18 • via Nuitee
J
Jeannie • family_with_children • us
10
2026-01-15 • via Nuitee
S
Sharrod • couple • us
10
Stay here, you won't regret it!
Pros:

Everything was enjoyable from checking in, interacting with the staff and checking out. The facilities are top notch.

Cons:

N/A

2026-01-15 • via Nuitee
S
Suthan • couple • ca
10
2026-01-15 • via Nuitee
Сергей • family_with_children • ru
5
2026-01-06 • via Nuitee
Y
Young In • family_with_children • kr
9
2026-01-04 • via Nuitee
K
knarik • solo_traveller • us
9
2026-01-03 • via Nuitee
B
Bohye • family_with_children • ca
10
Pros:

시설이 매우 깨끗하고 면적도 넓어서 좋았습니다. 부모님과 아이 모시고 방에 머물렀는데 가족 모두 매우 만족해 했습니다.

2025-12-30 • via Nuitee
B
Bader • solo_traveller • sa
10
Extraordinary stay!
Pros:

Almost everything, room size, staff, cleanliness, location and attractions around.

2025-12-06 • via Nuitee
W
Wang • solo_traveller • jp
5
Great staff though smelly room
Pros:

Extremely good staff ans services.

Cons:

The room (especially bedroom) is giving out a painting/decoration smell.

2025-11-28 • via Nuitee
M
Munchu • family_with_children • fi
8
Pros:

Size of room is perfect for family

Cons:

Cleaning staff not really do their jobs.

2025-11-28 • via Nuitee
D
DAVID • couple • gb
9
Pros:

Location is excellent, right next to a really good shopping mall I-park and Yongsan Railway station with national and Metro connections

Cons:

The lobby Bar shut at 20:30pm,

2025-11-24 • via Nuitee
J
Joanne • family_with_children • tw
10
2025-11-15 • via Nuitee