Powder Temple

Hotels
7.5 (49 reviews)
Kawayoke 828-336 , Hakuba , jp

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Ski storage
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Cons:
Dirty rooms
Bugs present
No toiletries
Food restrictions

Categories

Cleanliness
5.08
Rooms were not cleaned for a 6 night stay and there were bugs in the room.
Service
8.05
Staff were helpful during the stay.
Location
8.59
Not specifically mentioned, assumed good for a hotel of this rating.
Room Quality
7.54
The rooms were big and bed was comfy.
Amenities
7.07
No body wash or conditioner or shampoo in the bathroom.
Value for Money
8.03
You get what you pay for.
Food and Beverage
8.08
Not allowed to bring food or drink into the rooms.
Overall Experience
7.55
Overall good stay despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:54

Property Description

Charming Ski Hotel in Hakuba

Ski-Friendly Amenities: Powder Temple offers convenient ski storage and is located just 11 km from Tsugaike Kogen Ski Area, perfect for ski enthusiasts.

Pet-Friendly Accommodation: Enjoy your stay with your furry friends at this pet-friendly hotel, complete with free WiFi and cozy rooms with kitchen facilities.

Ideal Location for Exploring: Situated near Nagano Station and Zenkoji Temple, Powder Temple is the perfect base for exploring Hakuba's attractions.

Book your stay at Powder Temple now for a memorable ski getaway in Hakuba!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ¥2,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 49 reviews
Cleanliness: 5.08
Service: 8.05
Location: 8.59
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 7.55
B
Benjamin solo_traveller au
10
Cozy vibe down in the lounge area and comfy beds!
Pros:

The staff and facilities were amazing and the dinner options were also amazing!

2026-03-14 via Nuitee
W
wong extended_group au
8
2026-03-04 via Nuitee
G
Grzegorz family_with_children au
9
2026-01-31 via Nuitee
T
Toby extended_group au
7
2026-01-30 via Nuitee
E
Emma family_with_children au
10
Warm, confortable and perfect for our large group.
Pros:

Power Temple was warm, comfortable and had everything we needed. The staff were friendly and extremely helpful. The rooms and beds were comfortable and the common area was perfect for our group of ten. Importantly, one of our group had a skiing injury and the owners and staff could not have been more accommodating to our needs. I highly recommend this property as somewhere to stay where you get value for money and you are welcome and looked after. Thank you!

Cons:

The property was what we expected so there was nothing that we were concerned about.

2026-01-18 via Nuitee
B
Benjamin extended_group au
8
Temper Your Expectations
Pros:

Outstanding Staff
We had an amazing holiday at The Powder Temple, largely due to the exceptional staff and the welcoming atmosphere they created. I want to be very clear from the outset: the staff made this place what it was.
Hannah, Jack, Freya, and the two Swedish guys were outstanding hosts throughout our stay. Their hospitality was genuine, warm, and consistent. Nothing was too much trouble, the property was always kept clean and tidy, and the overall vibe they created was fantastic. Chef Freya cooked great food, the two showers that were working were reliably hot, and having a bar on site was a nice bonus (although drinks were pretty exy).

Cons:

It’s important to temper expectations when it comes to the physical property and amenities. While this is on the cheaper end of accommodation, the facilities are very run down and, in some cases, felt a little unsafe. There were exposed wires (I’m not sure if they were live or not), a large heavy door in the dry room fell on me at one point, and the new dining area had multiple roof leaks. At one stage there weren’t enough buckets to manage the leaks, and unfortunately my little fella slipped on the wet floor. Also to note, there are a few odour issues getting around the place.
The place definitely needs a lot of attention and maintenance. This accommodation is best suited to people who are regular campers — it’s really more like glamping than lodge-style accommodation.

2026-01-06 via Nuitee
L
Leilani couple au
7
Was a good stay
Pros:

You get what you pay for. The rooms were big and bed was comfy. Staff were helpful.

Cons:

Rooms were not cleaned once for a 6 night stay. You are also not allowed to bring food or drink into the rooms. There were also bugs in the room and no body wash or conditioner or shampoo in the bathroom.

2026-01-03 via Nuitee
A
Audrey couple id
8
Huge thank you to the welcoming staff of Powder Temple! We had a lovely stay.
2025-12-30 via Nuitee
W
Whitney young couple au
8
Good location, nice staff. Close to all ski resorts.
2025-02-26 via Nuitee
G
Gavin with friends us
1
Bad
Pros:

The staff were very polite and helpful.

Cons:

There were dozens of pests found throughout the hotel (ants and stinkbugs). There was an issue with the shower plumbing which caused the 1st floor and the shower rooms to flood eveytime any guest took a shower. This occured every single day. Everytime we would step out of our room we would be stepping out into a puddle. Also this caused the entire 1st floor to smell of mold, rot, and sewage as the drains would back up. Additionally, hot water was unavailable for a day due to the hot water heater giving out.

2025-02-19 via Nuitee
P
Paige group us
1
I would not stay here again.
Pros:

Nothing.

Cons:

The beds were extra small twin beds, and rock hard. Almost like a child's bed. The property charged an exorbitant amount of money over what a Hostel style hotel should charge. Additionally, they said that breakfast would be included and the kitchen was closed. There was said that dinner would be available and the kitchen was closed. When we arrived, the person checking us in asked for showers to be kept to 30 seconds as the bathrooms would otherwise flood. Signs on the bathroom doors said to keep showers to a minimum and that if you were looking for more bathroom time you could go to an onsen and pay for a shower. Additional signs around the property also said that they would charge a 1000 yen fee if you were found to have outside food or beverage on the property.

The bathrooms were also co-ed, which there was never any mention of. I was brushing my teeth very early in the morning to beat the crowds and a man came out of the bathroom stall wearing nothing but his underwear. This could be very alarming for someone that was not expecting this to be the case.

I would not stay here again with the lack of transparency. Additionally, this property should not be charging well over $100 US dollars per night for accommodations of this nature.

2025-02-04 via Nuitee
D
David young couple au
6
Pleasant
2025-01-28 via Nuitee
Y
Yen family with young children au
3
Poor
Cons:

Under renovation. Flooding shower, sewage smell. Small rooms.

2025-01-25 via Nuitee
M
Madeline with friends au
8
Overall we really enjoyed our stay here and will be back.
Pros:

The staff were all very friendly and welcoming. They were always helpful and gave us lots of good recommendations for ski resorts, food and bars. Staff created a very homely vibe.

2025-01-12 via Nuitee
B
Breanna partner
8
Pros:

My partner and I had a nice stay at Powder Temple. Affordable accomodation that is walkable to popular areas of Hakuba and also has bus stations to town and ski resorts out the front. Staff were extremely friendly and helpful with check in/out, tips and tricks about the area and just up for a chat. The accommodation is currently still in maintenance in some areas of the building but still a great place to stay to experience all the Hakuba has to offer. Thanks for a wonderful stay Powder Temple!

2025-01-12 via Nuitee
S
Steven young couple us
8
Very competitive priced option in Hakuba! Wonderful staff and owners.
Pros:

Breakfast was great! Free with your room and buffet style. The staff was helpful throughout the entire stay!
Bonus - the hotel is partnered with Rhythm Sports for easy rental pickup and drop off for skis and snowboards.

Cons:

Not the most modern or up-to-date place you can stay. Shower curtain constantly blew onto your body due to how flimsy it was. Each night we had to deal with a stinkbug in our room as well. Not ideal, but not a deal breaker.

2025-01-03 via Nuitee
O
Oosterhuis family with young children au
10
Exceptional
Pros:

Great staff on site! Kohi and Brandon really made the trip showing us the best powder runs in Hakuba.

2025-01-03 via Nuitee
G
Guo-dong family with young children jp
8
Very good
2025-01-02 via Nuitee
O
Oliver
4
Pros:

To many from the hotel staff lived there as theire were any guests.

2024-03-16 via Nuitee
F
Fiona group au
10
Exceptional
Pros:

Amazing location and friendly staff

2024-01-27 via Nuitee