Shin Shin Hotel Jeju City

Hotels
7.4 (249 reviews)
14-6, Haeanmaeulbuk-gil , Jeju , kr

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location for airport travelers
Friendly and helpful staff
Good breakfast options
Affordable rates
Cons:
Issues with cleanliness and maintenance
Uncomfortable beds
Distance from tourist attractions

Categories

Cleanliness
6.61
Reportedly dirty, with odors and poor maintenance.
Service
8.58
Friendly staff and good service noted in multiple reviews.
Location
7.62
Convenient for the airport but a bit far from tourist areas.
Room Quality
6.57
Includes mentions of uncomfortable beds and outdated facilities.
Amenities
7.6
Facilities like parking and convenience store available.
Value for Money
7.06
Affordable prices given the quality, though some elements lacked.
Food and Beverage
8.11
Generally positive feedback on breakfast variety.
Overall Experience
7.08
Mixed experiences influenced by cleanliness and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:53

Property Description

Luxurious Amenities
JEJU Shangrila Hotel& Resort offers a seasonal outdoor swimming pool, a garden, and a terrace for guests to relax and unwind in style.

Convenient Services
Guests can enjoy the convenience of a 24-hour front desk, a business center, and complimentary WiFi during their stay at this 3-star hotel.

Prime Location
Situated just 6.1 km from Shilla Duty Free, with Jeju Paradise Casino and Jeju National Museum within a short distance, JEJU Shangrila Hotel& Resort is the perfect choice for your stay in Jeju.

Book now to experience luxury and convenience at JEJU Shangrila Hotel& Resort!

Important information:

※Swimming Pool Notification※

Operation Dates: July 1 ~ End of October 2022

Operation Hours: 09:00~20:00

* This is guest-only facility. Any outside visitors are not allowed access.

* Closing and operation hours may change depending on weather and hotel operating conditions.

* Please take a shower before entering the pool to maintain clean water quality.

* Bringing outside food is prohibited.

* Pets are not allowed in the pool area.

* Wearing swimming suit is a must to enter the pool. Also, please wear a swimming cap when entering the pool.

* For infants, wearing waterproof diaper is a must.

* There is no lifeguard hence infants and children less than 4.3 foot in height must enter the pool accompanied by an adult guardian.

- Regardless of policy, in all cases for on-site payment reservations, a pre-authorization process will be performed on the customer's credit card before check-in.

- The temporary charge to the customer's credit card is the total amount.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CJU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 249 reviews
Cleanliness: 6.61
Service: 8.58
Location: 7.62
Room Quality: 6.57
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 7.08
V
Valentin • solo_traveller • ro
10
Pros:

Exceptional.

2026-06-27 • via Nuitee
C
Chinghwa • solo_traveller • tw
8
2026-06-23 • via Nuitee
M
MI JEONG • solo_traveller • kr
7
Pros:

쾌적한 느낌

Cons:

프론트 직원이 친절하지는 않았음.(불친절도 아님^^;;)
조식이 매우 별로였음

2026-06-06 • via Nuitee
H
HsinYi • extended_group • tw
7
2026-05-22 • via Nuitee
T
Tanushree • solo_traveller • in
8
2026-05-20 • via Nuitee
D
Dominik • family_with_children • pl
10
Pros:

Wszystko

2026-05-18 • via Nuitee
E
Erika • couple • ec
10
Comodidad
Pros:

Comodidad

2026-05-11 • via Nuitee
G
Gilberte Louise • family_with_children • mq
4
Pros:

L’emplacement peut être un atout avec un petit nombre de restaurants à côté.

Cons:

Les lits ne sont pas confortables. Le matelas est dur.
Le petit déjeuner n’est pas bon.
Pas de jus. Pas de thé. La qualité du buffet est médiocre.
L’hôtel devrait réduire l’offre au petit déjeuner afin de se concentrer sur la qualité.
Le personnel semble dépassé par la situation.
Le ménage n’est pas régulier. La possibilité d’avoir des serviettes supplémentaires n’était pas possible.
Une vrai déception.
Le propriétaire de l’hôtel doit revoir sa politique.

2026-04-13 • via Nuitee
J
José David • extended_group • es
5
2026-04-08 • via Nuitee
옐로짱 • couple • kr
3
Pros:

가격

Cons:

하수구냄새가너무심해요 방5개모두다

2026-04-05 • via Nuitee
J
JEONGKWON • couple • kr
10
Pros:

직원들이 친절하고 가성비가 좋으며 무난함

Cons:

시내 외각이어서 위치가 애매하지만 가성비로 커버됨

2026-04-03 • via Nuitee
D
Darcy • couple • au
1
Pros:

The staff were very kind.

Cons:

Our room was very unclean with hand marks everywhere (I think with food?), it smelled a lot like cigarettes and there wasn't any aircon available (the staff did explain the aircon was broken). The bed was extremely uncomfortable with stains. Dirt on the floor. We actually left because it wasn't suitable.

It is very affordable so if you are on a budget it's okay to stay, but it isn't like how it looks in the advertisements.

2026-03-31 • via Nuitee
G
Gladys • couple • us
8
Wish the staff was nice truly..
Pros:

The space.

Cons:

The two staff front desk when I checked in kind of went to the back to laugh at me and my friend for a moment and we can hear them. Also breakfast selection wasn't that good. Laundry was in front of everyone at the lobby it was pretty awkward. The bed could been better.

2026-03-31 • via Nuitee
N
NURUL HASMIZA • solo_traveller • my
10
2026-03-21 • via Nuitee
J
Jeong Hwan • couple • kr
8
2026-03-17 • via Nuitee
S
soonwoo • couple • kr
8
Pros:

가성비가 좋은 숙소

Cons:

침대 스프링이 느껴짐

2026-03-01 • via Nuitee
J
José David • extended_group • es
8
Cons:

No había toallas. Grandes , no tenían. Y la cama se clavaban los muelles la verdad súper incómoda

2026-02-12 • via Nuitee
國銓 • solo_traveller • tw
9
2026-02-09 • via Nuitee
E
Eunpyo Hong • couple • kr
7
2026-01-31 • via Nuitee
E
Eunpyo Hong • couple • kr
6
Cons:

조식이 형편 없음

2026-01-29 • via Nuitee