Shin Shin Hotel Jeju City

Hotels
7.4 (236 reviews)
14-6, Haeanmaeulbuk-gil , Jeju , kr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location for airport travelers
Friendly and helpful staff
Good breakfast options
Affordable rates
Cons:
Issues with cleanliness and maintenance
Uncomfortable beds
Distance from tourist attractions

Categories

Cleanliness
6.61
Reportedly dirty, with odors and poor maintenance.
Service
8.58
Friendly staff and good service noted in multiple reviews.
Location
7.62
Convenient for the airport but a bit far from tourist areas.
Room Quality
6.57
Includes mentions of uncomfortable beds and outdated facilities.
Amenities
7.6
Facilities like parking and convenience store available.
Value for Money
7.06
Affordable prices given the quality, though some elements lacked.
Food and Beverage
8.11
Generally positive feedback on breakfast variety.
Overall Experience
7.08
Mixed experiences influenced by cleanliness and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:53

Property Description

Luxurious Amenities
JEJU Shangrila Hotel& Resort offers a seasonal outdoor swimming pool, a garden, and a terrace for guests to relax and unwind in style.

Convenient Services
Guests can enjoy the convenience of a 24-hour front desk, a business center, and complimentary WiFi during their stay at this 3-star hotel.

Prime Location
Situated just 6.1 km from Shilla Duty Free, with Jeju Paradise Casino and Jeju National Museum within a short distance, JEJU Shangrila Hotel& Resort is the perfect choice for your stay in Jeju.

Book now to experience luxury and convenience at JEJU Shangrila Hotel& Resort!

Important information:

※Swimming Pool Notification※

Operation Dates: July 1 ~ End of October 2022

Operation Hours: 09:00~20:00

* This is guest-only facility. Any outside visitors are not allowed access.

* Closing and operation hours may change depending on weather and hotel operating conditions.

* Please take a shower before entering the pool to maintain clean water quality.

* Bringing outside food is prohibited.

* Pets are not allowed in the pool area.

* Wearing swimming suit is a must to enter the pool. Also, please wear a swimming cap when entering the pool.

* For infants, wearing waterproof diaper is a must.

* There is no lifeguard hence infants and children less than 4.3 foot in height must enter the pool accompanied by an adult guardian.

- Regardless of policy, in all cases for on-site payment reservations, a pre-authorization process will be performed on the customer's credit card before check-in.

- The temporary charge to the customer's credit card is the total amount.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Nov 1, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CJU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 236 reviews
Cleanliness: 6.61
Service: 8.58
Location: 7.62
Room Quality: 6.57
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 7.08
G
Gilberte Louise • family_with_children • mq
4
Pros:

L’emplacement peut être un atout avec un petit nombre de restaurants à côté.

Cons:

Les lits ne sont pas confortables. Le matelas est dur.
Le petit déjeuner n’est pas bon.
Pas de jus. Pas de thé. La qualité du buffet est médiocre.
L’hôtel devrait réduire l’offre au petit déjeuner afin de se concentrer sur la qualité.
Le personnel semble dépassé par la situation.
Le ménage n’est pas régulier. La possibilité d’avoir des serviettes supplémentaires n’était pas possible.
Une vrai déception.
Le propriétaire de l’hôtel doit revoir sa politique.

2026-04-13 • via Nuitee
J
José David • extended_group • es
5
2026-04-08 • via Nuitee
옐로짱 • couple • kr
3
Pros:

가격

Cons:

하수구냄새가너무심해요 방5개모두다

2026-04-05 • via Nuitee
J
JEONGKWON • couple • kr
10
Pros:

직원들이 친절하고 가성비가 좋으며 무난함

Cons:

시내 외각이어서 위치가 애매하지만 가성비로 커버됨

2026-04-03 • via Nuitee
D
Darcy • couple • au
1
Pros:

The staff were very kind.

Cons:

Our room was very unclean with hand marks everywhere (I think with food?), it smelled a lot like cigarettes and there wasn't any aircon available (the staff did explain the aircon was broken). The bed was extremely uncomfortable with stains. Dirt on the floor. We actually left because it wasn't suitable.

It is very affordable so if you are on a budget it's okay to stay, but it isn't like how it looks in the advertisements.

2026-03-31 • via Nuitee
G
Gladys • couple • us
8
Wish the staff was nice truly..
Pros:

The space.

Cons:

The two staff front desk when I checked in kind of went to the back to laugh at me and my friend for a moment and we can hear them. Also breakfast selection wasn't that good. Laundry was in front of everyone at the lobby it was pretty awkward. The bed could been better.

2026-03-31 • via Nuitee
N
NURUL HASMIZA • solo_traveller • my
10
2026-03-21 • via Nuitee
J
Jeong Hwan • couple • kr
8
2026-03-17 • via Nuitee
S
soonwoo • couple • kr
8
Pros:

가성비가 좋은 숙소

Cons:

침대 스프링이 느껴짐

2026-03-01 • via Nuitee
J
José David • extended_group • es
8
Cons:

No había toallas. Grandes , no tenían. Y la cama se clavaban los muelles la verdad súper incómoda

2026-02-12 • via Nuitee
國銓 • solo_traveller • tw
9
2026-02-09 • via Nuitee
E
Eunpyo Hong • couple • kr
7
2026-01-31 • via Nuitee
E
Eunpyo Hong • couple • kr
6
Cons:

조식이 형편 없음

2026-01-29 • via Nuitee
Y
YUMI • extended_group • jp
3
2026-01-19 • via Nuitee
정애 • family_with_children • kr
9
가성비 최고!
Pros:

가성비 최고라고 생각합니다.
방도 넓고 온수도 잘 나오고 마루바닥인 점도 맘에 듭니다.
수영장에 튜브도 4개정도 있고, 바람넣는 기계도 있고,
한여름에 정말 좋을것 같습니다.

Cons:

개인적으로 아쉬웠던 부분은 있으나
가성비로 모두 상쇄되었습니다.

2026-01-19 • via Nuitee
J
Jong Hun • solo_traveller • kr
1
2026-01-16 • via Nuitee
M
mikyung • family_with_children • kr
8
Pros:

가성비 좋은 것 같아요. 침구 깨끗하고 제주시내랑 가까워서 좋아요.

2026-01-15 • via Nuitee
미정 • couple • kr
5
Pros:

직원분이 참 친절하고 좋으셨습니다 티비도 잘 안되서 말씀드리니 즉시 조치해 주셔서 잘 볼수 있었습니다

Cons:

화장실이 청소가 좀 덜되어 있고 열두시 넘어 까지 층간소음이 있어 숙면을 취하기가 어려웠습니다

2026-01-15 • via Nuitee
L
Lorena • couple • kr
10
Pros:

The room was spacious and comfortable. The breakfast was delicious.

2026-01-13 • via Nuitee
K
Kim • couple • kr
8
2026-01-12 • via Nuitee