Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Varied food options
Cons:
Cleanliness issues
Old furniture in rooms
Paid parking

Categories

Cleanliness
8.29
Some comments regarding dirty carpets and old furniture.
Service
9.26
Staff is friendly and attentive, contributing to a positive experience.
Location
9.3
Hotel located on the beach with beautiful views.
Room Quality
8.25
Some rooms need updating and have old furniture.
Amenities
8.78
Great spa and thermal pool, but some areas could be improved.
Value for Money
8.74
Good experience overall, but parking fees were a downside.
Food and Beverage
9.29
Buffet was praised for its variety and quality.
Overall Experience
9.26
Overall, guests had an enjoyable stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:32

Property Description

Beachfront Location in Sunny Day Resort: Experience luxury at The Palace Hotel located on the beachfront in Saints Constantine and Helena.

Vitality Balneo & SPA Center: Unwind in our free spa facilities offering 3 saunas, steam bath, aquatonic pool, and more.

Convenient Amenities: Enjoy free WiFi, private parking, on-site dining options, and conference facilities at The Palace Hotel.

To book your stay at The Palace Hotel and indulge in beachfront luxury and top-notch amenities, visit our website or call us today.

Important information:

Private parking is possible on site. There are two separate zones:
- Green Zone - free for hotel guests;
- Blue Zone (right in front of the hotel), which costs extra.

Please note that Due to the use of natural thermal water, from September 15th to May 15th, maintenance and cleaning of the eco pool are conducted twice a week. During this process, the pool is drained within the following time frames:
- From 2:00 PM on Monday to 8:00 AM on Tuesday
- From 2:00 PM on Thursday to 8:00 AM on FridayIf you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VAR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BGN 20 per day.

Location

Guest Reviews

8.9
Based on 1082 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.26
L
Lyudmil • solo_traveller • bg
8
2026-06-13 • via Nuitee
A
Arūnas73 • solo_traveller • lt
8
2026-06-12 • via Nuitee
O
Otilia • solo_traveller • ro
9
Pros:

Nice and helpful staff, clean hotel, very good location.

Cons:

The hotel rooms need a bit of renovation (new paint, perhaps new doors and furniture).

2026-06-11 • via Nuitee
I
Ioan • extended_group • ro
10
2026-06-10 • via Nuitee
O
Oleh • solo_traveller • ua
8
2026-06-08 • via Nuitee
C
Cristina • family_with_children • ro
9
Nice stay!
Pros:

I liked the location with direct access to the beach, the beach is sandy and also the thermal water of the pools and sauna area.

Cons:

We have booked all inclusive package and for this option you do not have access to bottled beverages…

2026-06-07 • via Nuitee
C
CRISTINA LAURA • solo_traveller • ro
10
Pros:

Totul a fost cf asteptarilor

2026-06-07 • via Nuitee
I
Ivelin • solo_traveller • fi
9
2026-06-07 • via Nuitee
D
Diana • solo_traveller • ro
8
Pros:

Amplasarea, piscina, camera

Cons:

Mancarea

2026-06-06 • via Nuitee
F
FLORENTINA • solo_traveller • ro
10
Un sejur plăcut
Pros:

-piscina externa cu apa calda
-mancarea
-locatia

Cons:

-saltelele paturilor erau foarte moi
-nu exista aerisire la baie

2026-06-06 • via Nuitee
L
Leonid • couple • de
10
2026-06-03 • via Nuitee
D
Daniel • solo_traveller • ro
10
2026-06-03 • via Nuitee
S
Savu • solo_traveller • ro
9
2026-06-03 • via Nuitee
G
GeluP • solo_traveller • ro
10
Pros:

Pozitie excelenta pe plaja, piscina exterioara cu apa termala, spa interior bine dotat, zona verde in jur, lipsit de aglomeratie la toate facilitatile

2026-06-02 • via Nuitee
A
Ana Maria • couple • ro
8
Plăcut
Pros:

Piscina exterioară

2026-06-02 • via Nuitee
A
Anat • couple • bg
10
Pros:

Отель не новый, но поддерживает чистоту. Отличные завтраки и ужины. Зона СПА очень красивая и уютная. Персонал приветливый.

Cons:

Кровати слишком мягкие, даже для меня. Подушки не удобные.

2026-06-01 • via Nuitee
B
BRANESCU • solo_traveller • ro
9
Pros:

Plaja superba, camere mari, curate, locația foarte bună

Cons:

La cina mâncarea nu e grozava

2026-06-01 • via Nuitee
B
benjamin • family_with_children • tr
6
Tres bel endroit, dommage que la nourriture et une partie du personnel ne soient pas au niveau
Pros:

L'hotel est situé dans la nature avec une tres belle plage. Probleme, qui n'est pas du fait de l'hotel, des qu'il y a un peu de vent, il y a enormement d'algues.
Le spa est tres bien équipé mais l'equipe du spa vraiment pas agreable.

Cons:

Nous avons été tres deçu par la nouriture qui n'a rien a voir avec les photos. C'est a la limite de la publicité mensongere! La nourriture etait tres basique avec des plats qui avaient presque tous le meme gout et des produits de qualité moyenne.
La chambre meriterai d'etre un peu rafraichie mais ça passe encore.
Le personnel du spa qui ne repondait jamais a nos bonjours, repondait a nos questions uniquement par geste, jamais le sourire. Je pensais qu'ils ne parlaient pas anglais, mais quand ma femme a voulu prendre un soin, la et bien, soudain, ils se sont mis a parler anglais.

2026-05-30 • via Nuitee
A
Attila • solo_traveller • hu
7
Pros:

Wellness, kültéri termálvizes medence

Cons:

Nagyon retro szálloda, nem 5☆

2026-05-30 • via Nuitee
E
Elena • couple • bg
10
Много сме доволни
Pros:

Бяхме в стая с изглед към морето, от която се разкриваше страхотна гледка. Беше много чисто, храната беше превъзходна, обслужването топ. Паркирането беше удобно и безплатно! Много ми хареса сауната с изглед към морето. Доволни сме от престоя ни и силно препоръчваме това място не само за море, а и за СПА извън летния сезон.

Cons:

Вътрешният басейн е с хладка вода и става само за плуване, а джакузито е с топла вода, но е недостатъчно за такъв голям хотел! Външния басейн беше топъл и дори в студено и ветровито време можеше да се ползва без проблем.

2026-05-29 • via Nuitee