Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Varied food options
Cons:
Cleanliness issues
Old furniture in rooms
Paid parking

Categories

Cleanliness
8.29
Some comments regarding dirty carpets and old furniture.
Service
9.26
Staff is friendly and attentive, contributing to a positive experience.
Location
9.3
Hotel located on the beach with beautiful views.
Room Quality
8.25
Some rooms need updating and have old furniture.
Amenities
8.78
Great spa and thermal pool, but some areas could be improved.
Value for Money
8.74
Good experience overall, but parking fees were a downside.
Food and Beverage
9.29
Buffet was praised for its variety and quality.
Overall Experience
9.26
Overall, guests had an enjoyable stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:32

Property Description

Beachfront Location in Sunny Day Resort: Experience luxury at The Palace Hotel located on the beachfront in Saints Constantine and Helena.

Vitality Balneo & SPA Center: Unwind in our free spa facilities offering 3 saunas, steam bath, aquatonic pool, and more.

Convenient Amenities: Enjoy free WiFi, private parking, on-site dining options, and conference facilities at The Palace Hotel.

To book your stay at The Palace Hotel and indulge in beachfront luxury and top-notch amenities, visit our website or call us today.

Important information:

Private parking is possible on site. There are two separate zones:
- Green Zone - free for hotel guests;
- Blue Zone (right in front of the hotel), which costs extra.

Please note that Due to the use of natural thermal water, from September 15th to May 15th, maintenance and cleaning of the eco pool are conducted twice a week. During this process, the pool is drained within the following time frames:
- From 2:00 PM on Monday to 8:00 AM on Tuesday
- From 2:00 PM on Thursday to 8:00 AM on FridayIf you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VAR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BGN 20 per day.

Location

Guest Reviews

8.9
Based on 1053 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.26
Илияна • couple • bg
10
2026-05-09 • via Nuitee
M
Milushev • solo_traveller • bg
8
Cons:

Разочарована съм от строителството в този иначе спокоен .терен!

2026-05-09 • via Nuitee
G
Galina • solo_traveller • de
6
2026-05-07 • via Nuitee
Веселин • solo_traveller • bg
10
2026-05-06 • via Nuitee
L
LENUTA • family_with_children • ro
10
2026-05-05 • via Nuitee
H
Hrisima • family_with_children • gb
9
Beautiful location
Pros:

The place is clean and very well organised. The facilities were clean and variety was broad.
My family personal best is the mineral water outdoor pool!

2026-05-04 • via Nuitee
Ömür • solo_traveller • tr
8
2026-04-30 • via Nuitee
R
Rodica • solo_traveller • ro
10
2026-04-30 • via Nuitee
D
dumitru • solo_traveller • ro
8
2026-04-29 • via Nuitee
G
Georgi • family_with_children • bg
10
2026-04-28 • via Nuitee
H
Hrubaru • family_with_children • ro
9
AM PETRECUT UN TIMP EXCELENT
Pros:

FOARTE BUN

Cons:

O ATMOSFERA MUZICALA LA CINA DE DUMINICA .

2026-04-28 • via Nuitee
P
Petru Mihai • solo_traveller • ro
10
..super vacanță
Pros:

..vin de 7 ani de 7-8 ori pe an..totul la superlativ

Cons:

..in prima zi nu funcționau dușurile pe plajă..fostul Meneger sa schimbat..păcat un super băiat..succes ori unde ai plecat..dar se pare ca noua concediu e ok..

2026-04-27 • via Nuitee
R
Rosen • solo_traveller • bg
8
Pros:

+++ Price range : for ~€100 per person per night, including Spa, breakfast and dinner it's worth it.
+ Hotel layout : lot of places to hang around in the hotel, bars, restaurant, terraces
++ View : everywhere you sit in the hotel you basically have a view of the beach and the horizon
+++ Spa and pools : The Spa is the main reason to go there. Very spacious.
+ Food : Breakfast and dinner had great options

Cons:

On the hotel side and in the rooms the window frames are a bit dated, have some scuff marks, rust, creaky. The furniture is also a bit off.
The shower head was corroded and the shower head holder was loose.

Nothing that will ruin you stay, just don't expect everything to be brand new. (Spa and pools are absolutely superb though)

2026-04-25 • via Nuitee
E
Enescu • family_with_children • ro
10
Pros:

Totul a fost perfect. O locație foarte buna pentru câteva zile de odihnă.

2026-04-22 • via Nuitee
D
Diana • couple • bg
8
2026-04-20 • via Nuitee
L
Leman • family_with_children • bg
10
Pros:

Винаги отсядам на това място с изключително удоволствие. Не че нямам дребни забележки, но като цяло бих предпочела този хотел пред стотици много по- луксозни. Комбинацията от разположение, отношение, спокойствие, удобства, хубава храна и тн го прави любим на цялото ми семейство

2026-04-19 • via Nuitee
T
Tsvetelina Dobreva • solo_traveller • bg
10
Посетете!
Pros:

Местоположение, минерален басейн, СПА.

Cons:

Не се предлага цена за единична стая.

2026-04-19 • via Nuitee
A
alina • solo_traveller • ro
10
Pros:

Zona SPA,

Cons:

-

2026-04-17 • via Nuitee
Венелин • couple • bg
10
Любимо място
Pros:

Локация, отзивчивост на персонала

Cons:

Единствено нямаше голямо разнообразие в храната, но предвид сезона е разбираемо.

2026-04-16 • via Nuitee
R
Ralitsa • solo_traveller • bg
10
Pros:

Местоположение, храната, външен басейн, спа зона

Cons:

Матракът беше ужасно мек, все едно потъваш в лодка

2026-04-16 • via Nuitee