Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Varied food options
Cons:
Cleanliness issues
Old furniture in rooms
Paid parking

Categories

Cleanliness
8.29
Some comments regarding dirty carpets and old furniture.
Service
9.26
Staff is friendly and attentive, contributing to a positive experience.
Location
9.3
Hotel located on the beach with beautiful views.
Room Quality
8.25
Some rooms need updating and have old furniture.
Amenities
8.78
Great spa and thermal pool, but some areas could be improved.
Value for Money
8.74
Good experience overall, but parking fees were a downside.
Food and Beverage
9.29
Buffet was praised for its variety and quality.
Overall Experience
9.26
Overall, guests had an enjoyable stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:32

Property Description

Beachfront Location in Sunny Day Resort: Experience luxury at The Palace Hotel located on the beachfront in Saints Constantine and Helena.

Vitality Balneo & SPA Center: Unwind in our free spa facilities offering 3 saunas, steam bath, aquatonic pool, and more.

Convenient Amenities: Enjoy free WiFi, private parking, on-site dining options, and conference facilities at The Palace Hotel.

To book your stay at The Palace Hotel and indulge in beachfront luxury and top-notch amenities, visit our website or call us today.

Important information:

Private parking is possible on site. There are two separate zones:
- Green Zone - free for hotel guests;
- Blue Zone (right in front of the hotel), which costs extra.

Please note that Due to the use of natural thermal water, from September 15th to May 15th, maintenance and cleaning of the eco pool are conducted twice a week. During this process, the pool is drained within the following time frames:
- From 2:00 PM on Monday to 8:00 AM on Tuesday
- From 2:00 PM on Thursday to 8:00 AM on FridayIf you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VAR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BGN 20 per day.

Location

Guest Reviews

8.9
Based on 1010 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.26
C
CAMI TIMOFTE • family_with_children • ro
7
Pros:

Spa, piscina exterioara, personalul de la spa amabil si placut. Mai ales dna de la balneo.

Cons:

O galagie fantastica, santier in lucru pe camera noastra de pe 8 la 18 galagie, nu ne-am putut odihni.
De dimineata ne trezeam in zgomot de utilaje. Camere erau destule in hotel, putina lume, se putea sa ni se ofere o alta camera pentru un confort mai mare, dar poate era prea mult pentru confortul oaspetilor.
Si un alt lucru. Am stat 3 nopti, dar am platit la parcare 4 zile, 40 euro, ceea ce este foarte scump comparativ cu alte hoteluri din aceeasi statiune.

2026-04-09 • via Nuitee
C
Christian • couple • ro
9
2026-04-08 • via Nuitee
S
sprivac • family_with_children • ro
7
2026-04-07 • via Nuitee
S
Simona • couple • de
10
2026-04-06 • via Nuitee
K
Krasimira • family_with_children • bg
10
Pros:

Комфорт,разположение-на брега на морето,буквално на пясъка.Разкошен спа-център,горещ външен минерален басейн,голям въпрешен басейн.

2026-04-05 • via Nuitee
S
Sava • family_with_children • md
10
2026-04-05 • via Nuitee
M
mirceathesailor • family_with_children • ro
9
2026-04-02 • via Nuitee
M
Mincheva • family_with_children • bg
10
Pros:

Разположението на хотела и СПА центъра

2026-03-31 • via Nuitee
V
Veselin • couple • bg
10
2026-03-29 • via Nuitee
G
Georgi • family_with_children • bg
10
2026-03-25 • via Nuitee
K
Kraismira • family_with_children • bg
5
2026-03-24 • via Nuitee
S
Slavcheva • extended_group • bg
9
Pros:

Идеално местоположение, хубава храна, приятно СПА, учтив персонал, голяма фамилна стая!

Cons:

Доста меки матраци.

2026-03-24 • via Nuitee
A
Anca • family_with_children • ro
9
2026-03-22 • via Nuitee
A
Anca • couple • ro
9
2026-03-22 • via Nuitee
S
Simona • family_with_children • ro
10
Pros:

Piscina exterioara cu apa termala ...absolut superb !

2026-03-22 • via Nuitee
G
GalinaII • family_with_children • bg
8
2026-03-22 • via Nuitee
A
Anca • family_with_children • ro
9
2026-03-22 • via Nuitee
S
Slavina • couple • bg
8
2026-03-20 • via Nuitee
A
Andreea • couple • ro
9
2026-03-18 • via Nuitee
C
Claudiu Neculaiev • couple • ro
10
2026-03-15 • via Nuitee