Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Varied food options
Cons:
Cleanliness issues
Old furniture in rooms
Paid parking

Categories

Cleanliness
8.29
Some comments regarding dirty carpets and old furniture.
Service
9.26
Staff is friendly and attentive, contributing to a positive experience.
Location
9.3
Hotel located on the beach with beautiful views.
Room Quality
8.25
Some rooms need updating and have old furniture.
Amenities
8.78
Great spa and thermal pool, but some areas could be improved.
Value for Money
8.74
Good experience overall, but parking fees were a downside.
Food and Beverage
9.29
Buffet was praised for its variety and quality.
Overall Experience
9.26
Overall, guests had an enjoyable stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:32

Property Description

Beachfront Location in Sunny Day Resort: Experience luxury at The Palace Hotel located on the beachfront in Saints Constantine and Helena.

Vitality Balneo & SPA Center: Unwind in our free spa facilities offering 3 saunas, steam bath, aquatonic pool, and more.

Convenient Amenities: Enjoy free WiFi, private parking, on-site dining options, and conference facilities at The Palace Hotel.

To book your stay at The Palace Hotel and indulge in beachfront luxury and top-notch amenities, visit our website or call us today.

Important information:

Private parking is possible on site. There are two separate zones:
- Green Zone - free for hotel guests;
- Blue Zone (right in front of the hotel), which costs extra.

Please note that Due to the use of natural thermal water, from September 15th to May 15th, maintenance and cleaning of the eco pool are conducted twice a week. During this process, the pool is drained within the following time frames:
- From 2:00 PM on Monday to 8:00 AM on Tuesday
- From 2:00 PM on Thursday to 8:00 AM on FridayIf you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VAR

Location

Guest Reviews

8.9
Based on 1197 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.26
A
Ababei • couple • ro
8
Pros:

Location

Cons:

For 5 stars, should pay a little more attention to details

2026-10-31 • via Nuitee
N
Nasi • family_with_children • gb
10
2026-10-30 • via Nuitee
I
Ivan • family_with_children • bg
10
отличен
Pros:

Всичко

2026-10-29 • via Nuitee
G
Geamanu • family_with_children • ro
10
2026-10-28 • via Nuitee
P
Plamen • couple • bg
9
Уникален хотел.
Pros:

Храната бе на изключително ниво.
Външният минерален басейн, който се почиства два пити в седмицата и е без химикали, е уникален.

Cons:

Че хотелът няма да функционира след 1.11.

2026-10-26 • via Nuitee
T
Tatyana • couple • bg
10
Pros:

Обстановката, удобствата в хотела и СПА центъра бяха много добри! Водата във външния басейн - чиста и топла! Рядко срещана разнообразна и вкусна храна на блок маса! Персоналът - изключително отзивчив, усмихнат, с грижа към малкия детайл! Всичко беше чудесно! Направиха личния ни празник прекрасен! Специални благодарности на служителите от рецепция! : )

2026-10-26 • via Nuitee
A
Adrian • couple • ch
6
2026-10-25 • via Nuitee
J
Jörg • couple • de
9
top hotel
Pros:

das hotel ist nicht stylisch und neu und hochmodern. dafür hat es charme, manche türen und bilder sind noch aus sozialistischen zeiten. pool und spa sind top, und das personal ist sehr hilfreich und freundlich. das abendessen ist weltklasse

Cons:

ab und zu gibt es mal eine spinnwebe oder einen fleck im teppiche, aber das macht ein bisschen den charme aus

2026-10-25 • via Nuitee
A
Artz1306 • couple • fi
10
Pros:

Perfect hotel! Tasty food, romantic spa, friendly service and a large room with a terrace.

2026-10-25 • via Nuitee
кирам • solo_traveller • il
8
2026-10-23 • via Nuitee
Z
ZINAIDA KOZAROVA • family_with_children • bg
10
Pros:

Прекрасен хотел на брега на Северното черноморие, разположен в парк. Тихо и уютно място. Идеално за пълен релакс. Любезен персонал. Отлична, разнообразна и вкусна храна. Топъл външен минерален басейн 39°. Страхотна спа зона. Жалко, че от 01.11.2026 го затварят за основен ремонт.

2026-10-22 • via Nuitee
P
Pablo BAUER • family_with_children • fr
8
reposant
Cons:

Il manque de l'animation le soir, musique, espace dansant

2026-10-21 • via Nuitee
A
Adelina • family_with_children • ro
10
2026-10-21 • via Nuitee
Анатоли • solo_traveller • bg
10
Релакс
Pros:

Супер

Cons:

Липсата на нощен бар

2026-10-20 • via Nuitee
R
raya • family_with_children • gb
10
Absolutely amazing
Pros:

Food - wow , never tried so amazing variety
Service - outstanding
Spa - absolutely amazing
Everything was great - will go back

2026-10-19 • via Nuitee
T
The Alien • family_with_children • ua
10
2026-10-17 • via Nuitee
T
The Alien • family_with_children • ua
10
2026-10-17 • via Nuitee
Z
Zlatina • solo_traveller • us
10
2026-10-13 • via Nuitee
M
mariana • couple • us
10
Excellent location for quiet loving people. Comfortable rooms, excellent spa and swimming pools, by the beach, excellent
Pros:

We have been there for the fourth time. Love it and will stay there again

Cons:

All is good

2026-10-12 • via Nuitee
A
Alina • couple • ro
10
2026-10-07 • via Nuitee