Valero Grand Suites by Swiss-Belhotel

Hotels
8.4 (544 reviews)
152 Valero Street, Salcedo Village , Manila , ph

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.29
Some reviews mentioned issues with cleanliness, including roaches in the bathroom.
Service
9.26
Multiple reviews praised the staff for their friendliness and accommodating nature.
Location
9.3
The location was frequently mentioned as ideal, close to restaurants and shops.
Room Quality
8.75
Rooms were described as comfortable and spacious.
Amenities
8.28
Generally positive feedback on amenities, although some expressed desire for better gym access.
Value for Money
8.24
Guests felt that the hotel provided good value considering the general quality.
Food and Beverage
7.29
Some complaints about limited breakfast options.
Overall Experience
8.76
Overall enjoyment expressed in many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:21

Property Description

Luxurious Accommodation in Makati
Located in the heart of Makati, Valero Grand Suites by Swiss-Belhotel offers a blend of comfort and convenience. Each air-conditioned room is equipped with modern amenities, including a kitchenette and a private bathroom with complimentary toiletries.

Dining Options and Relaxation
Indulge in a buffet breakfast featuring Asian and continental dishes or savor International and Japanese cuisine at the on-site restaurants. After a day of exploring Manila, unwind by the pool or stay active at the fitness centre.

Convenient Services and Nearby Attractions
Benefit from a 24-hour front desk, room service, and airport shuttle arrangements. Explore the nearby Salcedo Saturday Market, Greenbelt Mall, Glorietta Mall, and Century City Mall for a complete experience.

Experience luxury and convenience at Valero Grand Suites by Swiss-Belhotel. Book your stay now for an unforgettable Manila getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for ₱ 1,800 per person per night when using an existing bed.
    People no matter the age stay for ₱ 1,800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 544 reviews
Cleanliness: 7.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 8.76
A
abdulelah solo_traveller sa
7
Good but need improvement
Pros:

Location, staff and room size

Cons:

No improvement, old and dirty towels and prices increased every time

2026-07-10 via Nuitee
G
Gerrit solo_traveller nl
8
Pros:

Het personeel

Cons:

Nvt

2026-07-10 via Nuitee
R
Rayan solo_traveller sa
5
2026-07-07 via Nuitee
R
Rayan solo_traveller sa
5
Pros:

Staff was kindly respectful always trying to help with beautiful smile. Location is great can go every beautiful place walking. Thank you jasmine.

Cons:

No necessary supplements in room. No soap no bathroom supply no tissues in room. When asking will give one piece even though we are 2 person. Bath towels is very dirty full of stains. Breakfast is limited choices.

2026-07-07 via Nuitee
E
Elizah family_with_children us
10
2026-07-04 via Nuitee
S
shio.W solo_traveller jp
6
2026-07-04 via Nuitee
C
Colombo couple bn
8
2026-06-29 via Nuitee
R
Road26627245688 Business
10
Good experience
Pros:

Kevin Love ther provided very good service and hospitality I Wiil stay here next month

2026-06-27 via Tripadvisor
M
MOHD FAKHRIN couple bn
8
2026-06-27 via Nuitee
L
lean solo_traveller ph
10
Pros:

Accessibility within Makati.

2026-06-24 via Nuitee
M
Mark solo_traveller gb
10
Pros:

Staff always very welcoming with exceptional service

Cons:

Outside of the hotel there is noise from construction works

2026-06-06 via Nuitee
A
anavP6113ZS Family
10
Check in Experience
Pros:

Great customer experience at check in with EJ!

Proactive, pleasant and professional!

2026-05-29 via Tripadvisor
R
Roy family_with_children sa
10
2026-05-26 via Nuitee
M
Ming hsu solo_traveller jp
8
2026-05-21 via Nuitee
M
Ming hsu solo_traveller jp
8
2026-05-21 via Nuitee
H
hassano814 Business
10
A great and satisfied stay at the Valero ground suites Makati
Pros:

Great Service
I had a wonderful stay at Valero Grand Suites and honestly could not have asked for better service. The staff were always kind, welcoming, and ready to help with anything I needed. Everyone was very accommodating and consistently went above and beyond to make my stay comfortable and stress-free.

I especially want to recognize Erica, Gwen, and Kevin at the front reception. They were truly exceptional throughout my stay and represented the hotel with professionalism, warmth, and genuine hospitality. Their communication skills, patience, and attention to detail made every interaction pleasant and effortless. They are outstanding ambassadors for the Valero Grand Suites brand and played a big part in making my experience so memorable.

What I appreciated most was how flexible and understanding the hotel staff were throughout my extended stay. No matter the request, they were always available and happy to assist with a positive attitude. It really made me feel valued as a guest.

I also want to mention their laundry service for guests staying longer than seven days. The pricing was incredibly affordable and such a thoughtful benefit. For what I paid, it almost felt free, which was a pleasant surprise and showed how much they care about providing value and convenience to their guests.

Overall, I am extremely satisfied with my experience. The combination of excellent customer service, kindness, flexibility, and genuine hospitality made my stay truly enjoyable. I would absolutely recommend Valero Grand Suites to anyone visiting Manila, and I would gladly stay there again.

2026-05-19 via Tripadvisor
5
534dexterv Family
10
Remarkable service
Pros:

Staff are very kind and accommodating. Service is fast and excellent. Our stay was unforgettable and comfortable. We enjoyed our mother’s bday celebration.

2026-05-17 via Tripadvisor
A
ALI couple kw
10
Pros:

النظافه والهدوء وقربه من المحلات التجاريه

Cons:

الفطار كانت القائمه مقتصره على بعض الاشياء وعدم وجود قائمة شامله

2026-05-16 via Nuitee
2
228dimples Solo travel
10
Amazing solo stay with stunning views and very accommodating staff.
Pros:

I checked in solo at this hotel, and I was genuinely amazed by the beautiful room view. The room was spotless, peaceful, and very comfortable, making my stay truly relaxing. The staff were all accommodating, welcoming, and attentive, which made the experience even more memorable.

A special mention to Erwin, the lifeguard/security staff at the pool , he was incredibly friendly, fun to talk to, and made me feel comfortable even though I was traveling alone. His warm and cheerful personality definitely added to the great experience.

Overall, my stay was truly exceptional ,definitely an 11/10 experience. ☺️

2026-05-07 via Tripadvisor
P
Page couple gb
8
Hotel excellent would highly recommend. Would NOT waste your money on the breakfast!
Pros:

Property was clean and very well presented. The staff were wonderful.

Cons:

The breakfast was NOT worth the price. Worst breakfast at a hotel I have ever had. Very very disappointing.

2026-05-02 via Nuitee