Hotel Tilia - Self Check-in

Hotels
8.4 (666 reviews)
Bahnstr. 17 , Uster , ch

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Ironing service
Squash
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cozy beds
Good breakfast
Cons:
Cleanliness issues
Noise from trains

Categories

Cleanliness
7.63
Several reviews mentioned issues with cleanliness, particularly in the bathrooms.
Service
8.8
Friendly staff and undeterred by some service issues mentioned in reviews.
Location
9.14
Great location near the train station and central for visiting attractions.
Room Quality
8.09
Rooms are generally cozy and well-maintained, with some noise issues.
Amenities
8.62
Good amenities with breakfast options and cleanliness noted positively.
Value for Money
7.88
Some guests felt the price was too high compared to the offering, especially with reported issues.
Food and Beverage
8.53
Breakfast offerings received positive remarks, including coffee and pastries.
Overall Experience
8.5
Mixed reviews but overall a pleasant stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:30

Property Description

Garden Views and Sun Terrace:
Experience tranquility at Hotel Tilia with a sun terrace and picturesque garden views, perfect for relaxation after a day of exploring.

Flexible Services for Convenience:
Enjoy the convenience of self-check-in kiosk, self-service breakfast, and a snack machine offering cold drinks and snacks, providing you with the flexibility to tailor your stay to your preferences.

Central Location for Easy Exploration:
Located in Uster, with Zürich just 14 km away and Luzern 45 km away, Hotel Tilia offers easy access to nearby attractions and Zurich Airport is only 17 km from the property.

Book your stay at Hotel Tilia now to enjoy a blend of comfort, convenience, and great location!

Important information:

Please note that there is a self-check-in kiosk that requires the booking number, a passport and a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 9 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for CHF 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 666 reviews
Cleanliness: 7.63
Service: 8.8
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 7.88
Food and Beverage: 8.53
Overall Experience: 8.5
A
Anna • solo_traveller • ch
8
2026-01-26 • via Nuitee
Özden • extended_group • tr
9
Like our home
Pros:

We choose this every time we come to Switzerland.

2026-01-26 • via Nuitee
M
Meier • couple • ch
7
2026-01-24 • via Nuitee
C
Christine • solo_traveller • lu
8
2026-01-20 • via Nuitee
T
Thomson • family_with_children • gb
8
Pros:

Good coffee machine,

Cons:

would have been nice to have cold juice and a better selection of pastries.
Fans or AC in the room during a heatwave would have been good (provided on day 3)

2026-01-19 • via Nuitee
M
Montalta • solo_traveller • ch
10
2026-01-19 • via Nuitee
S
Senem • couple • ch
7
2026-01-19 • via Nuitee
H
Hakim • solo_traveller • ch
10
2026-01-19 • via Nuitee
O
Oliver • family_with_children • ch
6
Pros:

Das es 2 separate Zimmer hatte

Cons:

Es wurde von Booking.com als Hotel und nicht als Motel verkauft. Deshalb ist dieses verhältnismässig zu teuer.

2026-01-19 • via Nuitee
S
Susanne • couple • de
7
2026-01-19 • via Nuitee
K
Keiko • couple • de
8
2026-01-18 • via Nuitee
P
Patrick • extended_group • ch
7
Cons:

Parkmöglichkeit nicht gefunden, Check-in mit Kiosk mühsam

2026-01-15 • via Nuitee
D
Daniel • solo_traveller • de
6
2026-01-12 • via Nuitee
A
Anna • solo_traveller • ch
10
2026-01-12 • via Nuitee
K
Kai • solo_traveller • de
9
Pros:

Als Wiederholungstäter finde ich das Hotel einfach gut , sauber , Personal ist unauffällig….
Almsee top

2026-01-10 • via Nuitee
N
Nicola • family_with_children • it
8
Per Zurigo e dintorni una buona soluzione!
Pros:

La collocazione e la camera in generale.

Cons:

Le modalità di accesso potrebbero essere semplificate. Sarebbe auspicabile uno scanner per i documenti.

2026-01-10 • via Nuitee
A
Ayla • couple • de
3
Pros:

Das Zimmer

Cons:

Sehr kompliziertes Eincheckverfahren.
Keine Lobby , Aufbewahrung oder dergleichen zum Warten oder Abstellen von Koffern.
Keine direkten Ansprechpersonen.

2026-01-05 • via Nuitee
S
Sam • solo_traveller • gb
6
2026-01-02 • via Nuitee
A
Anastasija • couple • ch
3
Würde ich so nicht mehr buchen. Der Preis ist viel zu hoch für das Angebot.
Cons:

Es hat extrem nach Zigaretten gestunken. Das Badezimmer war nicht sauber und es waren kleine Haare im Bad.

2026-01-01 • via Nuitee
K
Kocubaba • couple • tr
1
2025-12-28 • via Nuitee