Hôtel de la Cigogne

Hotels
•
Relais & Châteaux
8.8 (1422 reviews)
17 Place Longemalle , Geneva , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and cozy rooms
Cons:
Inconsistent room quality
Poor service communication
Breakfast issues

Categories

Cleanliness
7.58
Multiple reviews mentioned discomfort and noise that could indicate issues with cleanliness.
Service
9.05
Mixed reviews; some positive mentions of staff, but significant complaints about service efficiency.
Location
10
Consistently praised in multiple reviews for its excellent positioning.
Room Quality
7.04
Significant complaints about inconsistencies and discomfort in room quality.
Amenities
9.07
Mentioned positively, with partnerships that enhance guest offerings.
Value for Money
9.53
Overall good value for the location and service quality offered.
Food and Beverage
8.58
Some mention of breakfast issues; restaurant had poor service regarding corkage.
Overall Experience
9.57
Mixed, but overall experience boosted by location and staff friendliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:09

Property Description

Historic Elegance and Modern Comforts

Featuring period furniture in all rooms, Hôtel de la Cigogne offers an elegant stay in the heart of Geneva. With HD Led TVs, free WiFi, and air conditioning, experience a blend of history and modern amenities.

Gourmet Dining and Impeccable Service

Indulge in gourmet seasonal cuisine in the Belle Epoque ambiance of the on-site restaurant. Enjoy 24-hour room service and a delicious continental breakfast during your stay.

Concierge Assistance and Valet Parking

Make the most of your visit with concierge services and convenient valet parking. From sightseeing recommendations to seamless parking, let us take care of the details for you.

Book your stay at Hôtel de la Cigogne now for a memorable experience in Geneva.

Important information:

Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 49 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for CHF 45 per person per night when using an available cot.
    People no matter the age stay for CHF 95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1422 reviews
Cleanliness: 7.58
Service: 9.05
Location: 10
Room Quality: 7.04
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.57
V
Vairelil • solo_traveller • ae
8
Good stay and location
Pros:

Location and lobby

Cons:

The hotel should be closely working with booking.com to ensure customer is being charged carefully . I was charged twice by booking.com from a watsapp message that came from the hotel staff name . This is fraud and needs to be reported to the authorities

2026-05-09 • via Nuitee
J
J • solo_traveller • gb
9
Cons:

The only problem was the bedside lights - so low power that no chance of reading at night

2026-05-09 • via Nuitee
A
Andrey • couple • it
10
2026-05-06 • via Nuitee
V
Vladislav • couple • gb
9
2026-05-05 • via Nuitee
B
Bernard • solo_traveller • ch
9
2026-05-03 • via Nuitee
S
saeed • extended_group • qa
1
2026-04-29 • via Nuitee
A
Anastasia • solo_traveller • us
10
2026-04-29 • via Nuitee
J
Jean Louis • solo_traveller • ma
8
De retour bientôt
Pros:

L’accueil et le clean des chambres

2026-04-28 • via Nuitee
O
Oleg • couple • cy
10
Pros:

Номер оч красивый персонал отзывчивый месторасположение идеальное

2026-04-27 • via Nuitee
T
Tatiana • solo_traveller • md
10
2026-04-26 • via Nuitee
S
Solène • solo_traveller • fr
10
2026-04-24 • via Nuitee
B
BGA • couple • at
10
Perfektion im Zentrum der Stadt
Pros:

Traditionelles Haus in exzellenter Innenstadtlage. Das sehr freundliche und hilfsbereite Personal liefert ein zuvorkommendes Service ab, das oftmals die Wünsche des Gastes bereits vorausahnt. Die Zimmer sind sehr gut ausgestattet und von angenehmer Größe.
Das Frühstück wird nach Karte serviert und war von Top-Qualität.

Cons:

Dusche in der Badewanne ist nicht optimal, die Glas-Duschwand war allerdings perfekt dicht (selten genug!).
Unser Zimmer hatte die breitesten Betten, die wir jemals in einem Hotel vorgefunden haben (vermutlich 2 x Queensize). Diese stehen allerdings ohne Verbindung zueinander, sodass der Spalt dazwischen eine wirkliche Barriere darstellt. Man schläft also quasi alleine - kann man mögen, muss man aber nicht.

2026-04-23 • via Nuitee
S
Scott E • solo_traveller • gb
8
2026-04-20 • via Nuitee
A
Angelos • solo_traveller • gr
7
Luxurious artistic cave
Pros:

Location
Friendly staff

Cons:

Room overlooked a light well
Windowless spaces

2026-04-20 • via Nuitee
L
Lisa • couple • us
10
Fabulous room and attentive staff
2026-04-20 • via Nuitee
M
Mais • couple • jo
9
2026-04-19 • via Nuitee
S
Selda • solo_traveller • tr
9
Bizim en çok hoşumuza giden odada ki şöminenin yakılmasıydı. Son gün odada çok hoş vakit geçirdim
Pros:

Personel çok güleryüzlü ve yardımseverdi.

Cons:

Kahvaltı daha seçenekli olabilirdi. Oda biraz kasvetliydi. Pencereler küçük ve yukarıda olduğu için.

2026-04-18 • via Nuitee
M
Marina • couple • gb
10
Pros:

Nice personal

2026-04-17 • via Nuitee
M
MIREILLE EMMANUELLE • family_with_children • cm
8
Pros:

La Chef cuisinier a beaucoup de mérite !!! Cuisine gastronomique parfaite ! 😌

2026-04-13 • via Nuitee
T
Teresa • couple • pl
9
2026-04-11 • via Nuitee