Hôtel de la Cigogne

Hotels
•
Relais & Châteaux
8.8 (1511 reviews)
17 Place Longemalle , Geneva , CH
+41 22 818 40 40

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
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Review Highlights

Pros:
Great location
Friendly staff
Clean and cozy rooms
Cons:
Inconsistent room quality
Poor service communication
Breakfast issues

Categories

Cleanliness
7.58
Multiple reviews mentioned discomfort and noise that could indicate issues with cleanliness.
Service
9.05
Mixed reviews; some positive mentions of staff, but significant complaints about service efficiency.
Location
10
Consistently praised in multiple reviews for its excellent positioning.
Room Quality
7.04
Significant complaints about inconsistencies and discomfort in room quality.
Amenities
9.07
Mentioned positively, with partnerships that enhance guest offerings.
Value for Money
9.53
Overall good value for the location and service quality offered.
Food and Beverage
8.58
Some mention of breakfast issues; restaurant had poor service regarding corkage.
Overall Experience
9.57
Mixed, but overall experience boosted by location and staff friendliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:09

Property Description

Historic Elegance and Modern Comforts

Featuring period furniture in all rooms, Hôtel de la Cigogne offers an elegant stay in the heart of Geneva. With HD Led TVs, free WiFi, and air conditioning, experience a blend of history and modern amenities.

Gourmet Dining and Impeccable Service

Indulge in gourmet seasonal cuisine in the Belle Epoque ambiance of the on-site restaurant. Enjoy 24-hour room service and a delicious continental breakfast during your stay.

Concierge Assistance and Valet Parking

Make the most of your visit with concierge services and convenient valet parking. From sightseeing recommendations to seamless parking, let us take care of the details for you.

Book your stay at Hôtel de la Cigogne now for a memorable experience in Geneva.

Important information:

Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8.8
Based on 1511 reviews
Cleanliness: 7.58
Service: 9.05
Location: 10
Room Quality: 7.04
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.57
T
Terri • extended_group • au
10
We loved this hotel - location was very central and size of room was bigger than most.
Pros:

The service was exceptional from the outset. reception staff couldn't do enough for us and the porters bringing up the bags gave us a comprehensive overview of room/facilities.

2026-10-31 • via Nuitee
M
Mandy • couple • gb
10
2026-10-30 • via Nuitee
A
Abdullah • couple • sa
8
2026-10-30 • via Nuitee
M
Mirzahasan • couple • ae
10
2026-10-29 • via Nuitee
M
Maha • solo_traveller • ma
10
2026-10-27 • via Nuitee
J
jean-dominique • solo_traveller • cd
8
2026-10-27 • via Nuitee
T
Tatiana • solo_traveller • ro
10
Excellent!
Pros:

Camera 38... foarte frumos decorata! Locatia... pretul...

Cons:

Nu am găsit ceva care sa nu ne placa!

2026-10-26 • via Nuitee
S
STAMATINA • couple • gr
10
2026-10-25 • via Nuitee
M
mohamed • couple • ma
8
Correct
Pros:

Emplacement
Chambre

Cons:

Le service terrasse parfois très lent voir oubli de nous servir

2026-10-24 • via Nuitee
M
Martin • family_with_children • bg
8
2026-10-23 • via Nuitee
B
Bader • couple • ae
10
2026-10-23 • via Nuitee
E
Elzbieta • couple • no
10
2026-10-19 • via Nuitee
M
Marcel • couple • es
10
2026-10-18 • via Nuitee
P
Patricia • couple • br
10
Minha base em Geneve
Pros:

Sempre ótimo

Cons:

Nada

2026-10-16 • via Nuitee
L
Liliya • couple • ge
4
Я разочарована, при таком месторасположении ожидала что будет удобный и светлый номер
Pros:

Пожалуй месторасположение это единственный плюс этой гостиницы. Ну и уборка номера.

Cons:

Номер был похож на древнюю пещеру, причем на фото было одно, классика, а по факту мы оказались с комнатушке похожую на пещеру в средневековье.
Возле кровати ни с одной стороны не было возможности заряжать телефоны, так как не было розеток. Не было утюга в номере.
Эта гостиница не тянет на заявленные 5 звезд.

2026-10-15 • via Nuitee
S
Silvia • solo_traveller • it
10
2026-10-15 • via Nuitee
N
Nasser • couple • us
10
2026-10-15 • via Nuitee
P
Paul Harris • couple • gb
9
Excellent location - comfort and wonderful service
Pros:

Great location for Geneva city centre. Great atmosphere in historic building. Top customer service.

Cons:

There is no pool ..but we knew that in advance so not a problem.

2026-10-14 • via Nuitee
L
LUCIO • extended_group • it
3
Pros:

cena molto buona ,

Cons:

la camera

2026-10-12 • via Nuitee
D
Daniel • couple • es
6
2026-10-09 • via Nuitee