Hôtel de la Cigogne

Hotels
•
Relais & Châteaux
8.8 (1370 reviews)
17 Place Longemalle , Geneva , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and cozy rooms
Cons:
Inconsistent room quality
Poor service communication
Breakfast issues

Categories

Cleanliness
7.58
Multiple reviews mentioned discomfort and noise that could indicate issues with cleanliness.
Service
9.05
Mixed reviews; some positive mentions of staff, but significant complaints about service efficiency.
Location
10
Consistently praised in multiple reviews for its excellent positioning.
Room Quality
7.04
Significant complaints about inconsistencies and discomfort in room quality.
Amenities
9.07
Mentioned positively, with partnerships that enhance guest offerings.
Value for Money
9.53
Overall good value for the location and service quality offered.
Food and Beverage
8.58
Some mention of breakfast issues; restaurant had poor service regarding corkage.
Overall Experience
9.57
Mixed, but overall experience boosted by location and staff friendliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:09

Property Description

Historic Elegance and Modern Comforts

Featuring period furniture in all rooms, Hôtel de la Cigogne offers an elegant stay in the heart of Geneva. With HD Led TVs, free WiFi, and air conditioning, experience a blend of history and modern amenities.

Gourmet Dining and Impeccable Service

Indulge in gourmet seasonal cuisine in the Belle Epoque ambiance of the on-site restaurant. Enjoy 24-hour room service and a delicious continental breakfast during your stay.

Concierge Assistance and Valet Parking

Make the most of your visit with concierge services and convenient valet parking. From sightseeing recommendations to seamless parking, let us take care of the details for you.

Book your stay at Hôtel de la Cigogne now for a memorable experience in Geneva.

Important information:

Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 49 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for CHF 45 per person per night when using an available cot.
    People no matter the age stay for CHF 95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1370 reviews
Cleanliness: 7.58
Service: 9.05
Location: 10
Room Quality: 7.04
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.57
T
Teresa • couple • pl
9
2026-04-11 • via Nuitee
F
Fahad • couple • sa
10
Wonderful staff
Pros:

Very clean and quiet

2026-04-10 • via Nuitee
E
eser • couple • ch
10
2026-04-02 • via Nuitee
G
George • couple • gr
10
2026-04-02 • via Nuitee
B
Bedir • extended_group • tr
10
2026-03-30 • via Nuitee
N
Nazly • family_with_children • ca
5
Very disappointing
Pros:

Location

Cons:

The bed was very high and unsafe

2026-03-30 • via Nuitee
E
Elvan • solo_traveller • tr
9
2026-03-27 • via Nuitee
R
Richard • couple • gb
10
A great place to relax.
Pros:

Location right in the heart of the old town yet close to the lake and major shopping outlets.
Friendly and most helpful staff, always on hand.
Beautifully appointed and tastefully decorated room with comfortable furniture.

Cons:

Nothing

2026-03-27 • via Nuitee
A
Amstalden • couple • br
10
2026-03-27 • via Nuitee
M
Markus • couple • ch
10
great stay in a rare historic place
Pros:

nice and cosy

Cons:

na

2026-03-26 • via Nuitee
M
Mark • solo_traveller • au
8
2026-03-26 • via Nuitee
K
Keti • extended_group • tr
10
excellent 2 night stay..all you expect on a business trip..small but comfy and luxurious
Pros:

my room was comfortable and clean all the time...Breakfast is excellent..all good ...excellent stay

2026-03-26 • via Nuitee
I
Irving • solo_traveller • us
9
2026-03-24 • via Nuitee
O
Ori • solo_traveller • il
9
מלון עם שירות נהדר מיקום מצוין וחדרים נוחים. ארוחת בוקר טובה מאד
Pros:

מיקום מצויין ורול בוקר טובה מאד

2026-03-23 • via Nuitee
M
Maxim • couple • mt
6
2026-03-23 • via Nuitee
G
Güneş • couple • tr
8
2026-03-23 • via Nuitee
B
Brent • couple • gb
9
A splendid boutique hotel, perfect for a short stay in Geneva
Pros:

Great location. Excellent service. Restaurant is charming and both food and service was very good.

Cons:

No fireplace in room

2026-03-22 • via Nuitee
D
Dana • couple • ch
9
2026-03-20 • via Nuitee
A
Andreas 3000 • solo_traveller • us
10
The Best in Geneve
Pros:

Everything.. but especially the location is unbeatable.

Room, staff, food, drinks..

Cons:

There's only one thing missing (truly only one) and it's a gym/spa. They do have a partner gym however that you can visit for free

2026-03-17 • via Nuitee
C
Corinne • couple • ch
10
Geburtstags Ausflug
Pros:

Tolles Hotel im Zentrum von Genf

Cons:

Die Matratze könnte besser sein

2026-03-16 • via Nuitee