Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent downtown location
Very clean / immaculately maintained rooms
Complimentary champagne on arrival
Helpful/front desk staff (named staff praised)
Valet parking and secure elevator access
On-site Cuban restaurant and notable wine selection
Comfortable, spacious rooms for many guests
Cons:
High room rates / perceived poor value for money
Housekeeping lapses for some guests (rooms not cleaned without request)
Slow or cold breakfast service on occasion
Pillows too soft or small
Glass bathroom doors reduce privacy
Noise from guests above reported

Categories

Cleanliness
9.6
Multiple guests praised rooms as immaculately clean and attentive housekeeping; one guest reported their room was not cleaned during a stay, but overall cleanliness impressions are strongly positive.
Service
9.4
Staff are frequently called out by name as helpful and excellent (e.g., Daniel, Chuck, Sean, Dede) and valet praised; some reports of slow restaurant service and housekeeping lapses reduce the score slightly.
Location
9.8
Almost universally praised: perfect downtown location, convenient to shops/restaurants, easy drive to attractions and strong views from rooms.
Room Quality
9.2
Rooms described as comfortable and spacious by many, though issues noted with pillows (too soft/small), glass bathroom privacy and occasional noise from rooms above.
Amenities
9.6
Highly rated amenities: complimentary champagne on arrival, secure elevator access, valet parking, on-site restaurant and notable wine selection (Katherine's Vineyard Chardonnay).
Value for Money
7.4
Several guests expressed shock at the high nightly rates and felt prices are out of control; value is the weakest aspect compared to other positives.
Food and Beverage
9.4
On-site dining and beverage offerings receive strong praise (excellent Cuban restaurant, praised wine), though breakfast service issues (slow, cold items, understaffed at times) are noted.
Overall Experience
9.2
Overall impressions are very positive with many guests saying they'd stay again and praising location, cleanliness and staff; a minority had service/housekeeping or value complaints, producing a balanced overall rating equal to the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Stunning Mountain Views

Luxurious Amenities
Experience comfort with air conditioning, flat-screen TV, and free WiFi in every room. Enjoy a delicious meal at the on-site restaurant or unwind at the bar. Stay active at the fitness centre or relax on the terrace.

Convenient Location
Located near popular attractions like Biltmore Estate and US Cellular Center, our hotel offers easy access to explore Asheville. With multilingual staff at your service 24/7, your stay is sure to be seamless and memorable.

Book your stay at Cambria Hotel Downtown Asheville for an unforgettable mountain getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

9.2
Based on 1609 reviews
Cleanliness: 9.6
Service: 9.4
Location: 9.8
Room Quality: 9.2
Amenities: 9.6
Value for Money: 7.4
Food and Beverage: 9.4
Overall Experience: 9.2
T
Thomas • couple • us
10
Yeah Baby, it was groovy, yeah!
Pros:

View: Fabulous! Room: Spartan and comfortable. Staff: Excellent! Cuban Restaurant: Excellent! Stocking Cambria Winery's "Katherine's Vineyard" Chardonnay: A gift from Heaven! Valet Parking: Super nice guys who could actually drive a stick.

Cons:

As far as the price goes, I'm still shocked that a night in a hotel costs this much. Cambria isn't alone by any means; the over-all across the board prices are really out of control.

2026-10-30 • via Nuitee
D
Denes • couple • hu
7
Perfect location, but there are rooms for improvement
Pros:

The location is perfect, the rooms are quite big, the bed was really comfortable. The view from the room to the mountains is really very nice.

Cons:

When traveling with our partner, we need two armchairs (or any other type of seating) in a five-star hotel room. There was only one. After a long “discussion” at the front desk, we finally got a second one. It was a bit strange reaction, so I upload the first offer of the Hotel. Finally, thanks to Daniel, the front desk manager, we got two ‘regular’ ones.
The closet was small, so we were able to store our clothes on the ironing board.
We had problems with the daily housekeeping and making the bed on several occasions. The housekeeper only did her job after we asked for help at the front desk.

2026-10-30 • via Nuitee
K
Karen • family_with_children • us
9
2026-10-27 • via Nuitee
F
Frank • couple • us
8
2026-10-25 • via Nuitee
M
Melody • family_with_children • us
10
Beautiful hotel right in the heart of downtown.
Pros:

Perfect location downtown, immaculately clean, loved the security in having to use a room key to access the elevator, appreciate the free champagne on arrival.

Cons:

Glass bathroom door means when one person turns on the light it shines into the shared space, also feels like someone could accidentally peek in from the hallway when the room door is open.

2026-10-24 • via Nuitee
W
William • couple • us
10
Very nice Hotel.
Pros:

Location of property was great for restaurants and shopping. The drive to. Biltmore was very easy and short drive from the hotel.

Cons:

N/A

2026-10-24 • via Nuitee
J
Jaesmimi • family_with_children • us
9
Pros:

Rooms were clean, location was great

Cons:

The first morning that we went to breakfast at the hotel, service was very slow. We sat for 10 minutes before the waitress came to greet us and get some coffee. My eggs were cold when served.
The following morning was better, but coffee was lukewarm!

2026-10-23 • via Nuitee
B
Barry • couple • us
10
Outstanding- centrally located, quiet, friendly,
2026-10-21 • via Nuitee
L
Leonardo • couple • us
9
I would stay here again, but bring my own pillows.
Pros:

The location in the staff.

Cons:

Pillows were too small and too soft!!!

2026-10-20 • via Nuitee
K
Kathleen • couple • us
9
2026-10-17 • via Nuitee
J
James • family_with_children • us
9
2026-10-17 • via Nuitee
L
Lynn • couple • us
4
I would never stay there again
Pros:

We had a corner room and the walls were glass. The view was beautiful. But everything else was terrible.

Cons:

The service was terrible. We were there fort 3 nights and the room was never cleaned even after I called and stopped at the front desk to ask for service. There was one server in the restaurant so food was cold and nobody around if you needed anything like more coffee.

2026-10-15 • via Nuitee
A
Andrea & Walter Mullen • solo_traveller • us
9
2026-10-14 • via Nuitee
A
Alan • couple • ch
10
2026-10-14 • via Nuitee
J
Judy • couple • us
10
The rooms were very clean and it was very quiet at night housekeeping very attentive overall the hotel was very nice ins
Pros:

The host were very knowledgeable about where to dine, and they had complementary champagne for the guests

Cons:

Very clean inside and out in the valley attendance were excellent

2026-10-12 • via Nuitee
D
Denise • couple • us
10
Chuck, Sean and Dede went out of their way to be helpful
Pros:

Great location people on third floor made lots of noise

Cons:

Noise with guests above us

2026-10-11 • via Nuitee
G
gail • couple • us
10
A nice stay in a new city
Pros:

Convenient to everything downtown. Plenty of shops and restaurants to choose from.

Cons:

Breakfast would be nice

2026-10-10 • via Nuitee
H
Holly • couple • us
7
Great location and views, but needs a room refresh and better front desk staffing.
Pros:

Great location, beautiful views, good breakfast, very friendly and helpful valet staff and restaurant staff.

Cons:

Rooms are due a refresh. The furniture is showing its age and the window shades are barely functional. Laundry facilities were difficult to find since the were not adequately labeled and the machines only take quarters. There is no change machine, and the front desk isn’t able to make change. Who the hell carries $5 in quarters these days? The front desk was not adequately staffed during peak check in hours. There was only one person working the desk and she was not friendly, welcoming, or helpful. She neglected to give us our free breakfast vouchers or welcome champagne. I was willing to chalk that up to her being overwhelmed by the check in line, but we saw her later and she still wasn’t friendly or welcoming. Rooms could do with an information book that lists where ice machines and laundry facilities are as well as other amenities like the free coffee in the lobby since the staff did not share that information at check in. Restaurant is open for breakfast daily, but only open Wednesday to Sunday for lunch and dinner. Again, this was not clearly communicated prior to or at check-in.

2026-10-10 • via Nuitee
H
Harsh • extended_group • us
10
2026-10-09 • via Nuitee
J
Jane • extended_group • us
8
Comfortable and convenient spot in the heart of Asheville
Pros:

Big, bright and beautiful room...beds were very comfortable. The parking valet team was awesome: very kind and helpful. The little shop in the lobby was convenient, and it was thoughtful of the manager to comp one bottle of sparkling water when I noted that it had not been charged on checkout.

Cons:

The bluetooth connection in the bathroom that randomly blurted out unintelligible messages was unnerving in the beginning and somewhat annoying after that. The luggage carts are pretty unwieldy and difficult to steer, but a godsend for getting stuff to the room given the absence of bellpersons. The shades in the room were a bit worn and coming off their tracks in some places, but did the trick for managing daytime sun and nighttime city lights.

2026-10-08 • via Nuitee