Novotel Suites Ambassador Seoul Yongsan - Seoul Dragon City

Hotels
Accor
8.8 (136 reviews)
95, Cheongpa-ro 20-gil, Yongsan-gu, Seoul, 04372 , Seoul , KR

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
Swimming pool
See all facilities

Review Highlights

Pros:
Stunning views
Convenient location
Excellent service
Nice amenities
Great breakfast
Cons:
Cleanliness issues in bathroom

Categories

Cleanliness
7.78
One review mentioned cleanliness issues in the bathroom.
Service
9.25
Guests appreciated early check-in and general service quality.
Location
9.29
Convenient location near major malls and transportation.
Room Quality
9.24
Many reviews highlight spacious and beautiful rooms with stunning views.
Amenities
8.77
Great amenities including sauna and spa praised in reviews.
Value for Money
8.23
Rooms are reasonably priced for the quality offered.
Food and Beverage
8.78
Breakfast praised as a highlight of the stay.
Overall Experience
9.05
Overall positive experience with memorable views and comfortable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:12

Property Description

Luxurious Recreational Amenities
Enjoy a thrilling night at the casino and relax in the sauna and fitness center.

Gourmet Dining Experience
Indulge in delectable meals at Food Exchange restaurant, 4 coffee shops, and 3 bars/lounges.

Convenient Features & Services
Benefit from complimentary internet access, concierge services, and event facilities like a conference center.

Book your stay at Novotel Suites Ambassador Seoul Yongsan - Seoul Dragon City for a lavish and convenient experience in the heart of Seoul.

Important information:

  • Pool access available from 1:30 PM to 10:00 PM.
  • One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • A car is required for transportation to and from this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.8
Based on 136 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 9.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.05
G
Gennaro solo_traveller se
2
2026-07-04 via Nuitee
G
Gennaro solo_traveller se
2
2026-07-04 via Nuitee
S
Steve couple ca
4
The truth about this hotel (100% factual)
Pros:

If you get the right room with the right view then this is a perfect place. Or else, it might not worth the money they charge.

Cons:

- Cleaning: Be aware that they don’t properly clean your rooms. We tested it, and we were proven rightㅋ
- Lobby staff: They talk nicely yet they dont really mean it. They regularly pretend they are providing the best service - the reality is that they aren’t.
- A/C: Keep in mind that they regularly control your thermostat. They pretend that it’s not centeal airconditioning, but in reality it actually is. They first put us in a room that was steaming hot.
- Elevators; They might have 6-8 elevators. In reality, only a handful of them are actually used.
- Location: It’s not too bad considering that its located right next to the station. That said, it’s a bit of a walk.
- Novotel vs Ibis: Handsdown Novotel is far superior.

2026-07-03 via Nuitee
Y
Yongsam couple kr
10
2026-07-03 via Nuitee
R
Reika solo_traveller jp
10
2026-07-03 via Nuitee
동준 couple kr
10
2026-07-03 via Nuitee
1
12charlenek Business
10
Great Experience, Friendly and Clean Environment
Pros:

I had a wonderful stay at this hotel. The hotel was clean, comfortable, and well-maintained, with spacious rooms and an excellent location. The staff were consistently warm, professional, and always willing to help, making my stay both pleasant and stress-free.

I would especially like to recognize Carmen Yeu for her exceptional customer service arranging a late check out as I had a medical issue to attend to. Thank you for the pleasant stay.

2026-07-02 via Tripadvisor
G
Gangaamaa solo_traveller mn
10
2026-07-02 via Nuitee
G
Gangaamaa couple mn
10
2026-07-02 via Nuitee
S
Sefik extended_group tr
10
2026-07-01 via Nuitee
S
Sefik extended_group tr
10
2026-07-01 via Nuitee
J
Jihong extended_group kr
9
2026-07-01 via Nuitee
S
Sonam family_with_children kr
7
Great staff but I didn’t like the location.
Pros:

The staff are really good. They listen and action any requests super fast. I could not fault them. I made a few changes to my room and they were patient with me. I noticed and appreciated this.

Cons:

My only feedback for the hotel is around the cost of food at the hotel and the cost of food and drinks at the cafe downstairs in the lobby area. A complimentary drink or something along those lines would have been nice. I also did not enjoy the location. I felt quite isolated so I was happy to move on to a different location.

2026-06-29 via Nuitee
X
Xinye extended_group cn
10
2026-06-29 via Nuitee
M
Mark solo_traveller gb
8
2026-06-29 via Nuitee
C
CarrieGary solo_traveller us
9
Great value for the money
Pros:

I liked the fact that the hotel was near a shopping area and had everything you need nearby. It was near Metro. I like the fact that it was not in the middle of a crowded City. It was a little bit on the outskirts

Cons:

It was not near the city center. However, taxis are reasonable and of course maybe $5 or $6 to meet up with a local tour guide. Other than that, it was an excellent place to stay

2026-06-28 via Nuitee
M
MOONKOO couple kr
7
2026-06-28 via Nuitee
M
Manpreet couple se
10
2026-06-26 via Nuitee
S
Shinya extended_group jp
10
2026-06-25 via Nuitee
M
Markeisha solo_traveller us
10
Pros:

Check in was easy and the staff was so pleasant!

2026-06-25 via Nuitee