Tropical Court Hotel

Hotels
Independent
5.8 (64 reviews)
34 Hobbs Ave, Montego Bay, St. James Parish , Montego Bay , JM

Facilities

Free WiFi
Luggage storage
Designated smoking area
Breakfast available (surcharge)
Front desk (limited hours)
Free self parking
Change of towels (on request)
Change of bed sheets (on request)
Well-lit path to entrance

Review Highlights

Pros:
Safe and centralized location
Staff were friendly
Cons:
Poor service at times
False advertising regarding amenities

Categories

Cleanliness
5.38
Room was comfortable and clean, but required some maintenance.
Service
6.85
Mixed reviews on service; some staff were nice, but others showed poor customer service.
Location
7.89
Safe and centralized location, convenient for accessing local attractions.
Room Quality
5.34
Rooms were functional but needed improvement; several issues reported.
Amenities
5.37
Limited amenities available; no free breakfast despite being advertised.
Value for Money
6.83
The cost of the stay did not meet some guests' expectations given the quality.
Food and Beverage
3.38
No breakfast provided as promised; limited options.
Overall Experience
5.35
Experience varied significantly; some enjoyed their stay while others had major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:41

Property Description

Outdoor Pool and Complimentary Wi-Fi
Unwind by our outdoor pool or stay connected with complimentary Wi-Fi throughout the hotel. Relax and enjoy your stay to the fullest.

Full Breakfast and Convenient Amenities
Start your day right with our delicious full breakfast options available daily. Benefit from our convenient amenities such as free self-parking and a well-maintained front desk.

Individually Decorated Guestrooms and Nearby Attractions
Experience a personalized stay in one of our 16 uniquely decorated guestrooms. Discover local attractions like Aquasol Beach Park and Fort Montego just a short distance away.

Experience all this and more at Tropical Court Hotel in Montego Bay. Book your stay now for an unforgettable experience.

Important information:

  • Pool access available from 8:00 AM to 9:30 PM.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

5.8
Based on 64 reviews
Cleanliness: 5.38
Service: 6.85
Location: 7.89
Room Quality: 5.34
Amenities: 5.37
Value for Money: 6.83
Food and Beverage: 3.38
Overall Experience: 5.35
M
Mohamed
8
Pros:

No breakfast. To eat i have to go to the airport and get food

2025-10-13 via Nuitee
A
Avrohom
2
Pros:

No hot water

2025-10-06 via Nuitee
V
Venessa
8
Pros:

Clean room and friendly

2025-10-04 via Nuitee
A
ANDREA family_with_children
8
Pros:

I enjoyed my stay there, very quiet and convenient also on the day of my check out I got a little extra time so I could wait for my ride to pick me up to the airport, I thought that was really nice ❤️

2025-08-26 via Nuitee
B
berris family
8
Pros:

A no frills type of place but very safe and centralized

2025-08-26 via Nuitee
V
Vernon
10
Pros:

WiFi service was really bad. Had to go outside to make calls.

2025-08-19 via Nuitee
D
Desmond
10
Surprise Graduation Trip
Pros:

Write on behalf of my husband.
No food. Mint tea for free. Coffee ( not decaf ) you had to pay for. It wasn’t expensive . There was a microwave and a little fridge in the room. The room was comfortable and clean. Just needed a bit of paint bit of TLC.
It served its purpose.He bought takeaway food from the town centre brought it back and stored it in the fridge for breakfast the next day. All the staff were nice. He got a bus to the town centre and a taxi back in the night. He was only there for a 3 out of 4 nights. His trip was a surprise for his daughter who was graduating from university on the Sunday.

2025-08-10 via Nuitee
D
David
10
Pros:

Clean and nice

2025-08-09 via Nuitee
C
Ceceil
6
Pros:

There is no breakfast which is advertised on their website.

2025-08-04 via Nuitee
M
Marcia family_with_children
2
Pros:

This is the worst “hotel” I’ve ever encountered in my life. They’re false advertising breakfast available and it’s not, NO BREAKFAST, they’re selling food for you to buy, if you want tea you get the cup from them behind the cage a the hot water from the water machine, iron you have to ask them for everything. …Tv in the room didn’t work. The place needs a complete face lift. The place looks like a cheap run down motel.” The woman at the front desk has an attitude as if your not spending your money..NEVER AGAIN..let’s say for $59 per night it was not even worth that.

2025-07-21 via Nuitee
C
Conrad
8
Pros:

It was very close to Sumfest

2025-07-20 via Nuitee
A
Ava
4
Last resort of a resort. A bed & a shower
Pros:

Whoever works in the evening and weekends is not customer oriented at all. Absolutely not for tourists unless your budget is limited. The bathroom door couldn’t close because it is cheap and swollen. The shower curtain was too short. The towels and rags were clean and fresh ones were given when asked. The pool was dirty, nit with garbage or debris, but murky like lacking circulation and ventilation of the water. Worked at a festival happening the weekend and came in after 5 am. At 10 am when we asked for the complimentary tea, we were told tea stops serving at 9 am daily. Ridiculous! The customer service is very poor and lacking. There was only a used tissue in the room that was 3/4 finished. The cable was worse than antenna signal. The Wifi doesn’t work. The kitchenette doesn’t have a pipe. There was a mini fridge in the room. The cleaners and security are friendly and helpful. Only stay if all other options are exhausted. Last resort of a resort

2025-07-20 via Nuitee
D
DeWayne
6
Pros:

Close to airport, comfortable room, and a/c was so cold. Affordable accommodation close to airport with a great view of the airport.

2025-05-07 via Nuitee
R
Ronaldo
10
Pros:

Great

2025-04-24 via Nuitee
T
Theadore
8
Pros:

Everything

2025-03-29 via Nuitee
J
Judine partner
2
Pros:

I recently stayed at this hotel, and unfortunately, it was a very disappointing experience. From the moment I walked in, I could tell the cleanliness was lacking and the room had a musty smell that lingered throughout my stay. The bathroom was in particularly bad shape.
To make matters worse, there was no hot water during my stay, which made the experience even more uncomfortable. I had to take cold showers, which is completely unacceptable for a hotel.
Overall, this was a very bad experience. The lack of basic amenities like hot water and cleanliness makes me strongly advise against staying here. I would not recommend this hotel to anyone.

2025-03-03 via Nuitee
A
Agnieszka
4
Pros:

terrible check in process which took forever.
but room was ok and clean

2025-02-27 via Nuitee
V
Verified traveler
10
Pros:

Very good

2025-02-03 via Nuitee
G
Gabriel family
2
Pros:

They did not want to give me my deposit back to my room because I didn’t have the receipt from checking even if I showed them my bank statement…… if you’re gonna spend $1000 more on vacation to the islands go to the Bahamas or Cayman Islands unless you like the inconvenience of low quality service

2025-02-01 via Nuitee
V
vivienne
2
Pros:

Directions was bad. Welcome was terrible. Not information. Wiukd not recommended. Only one good thing short walk to Airpirt. But they dont tell you . No shops near. Receptionist was poor customer service. . Now Verney House hotelwas awesome..stayvthere it was 10/10. With everything. I stayed when i arrived two nights . .. would recommended.

2025-01-30 via Nuitee