Best Western Plus Roland Inn & Suites

Hotels
•
Best Western Plus
8.6 (674 reviews)
333 Roland Ave , San Antonio , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Clean rooms
Cons:
Poor cleanliness in public areas
Inconsistent service quality
Limited breakfast options

Categories

Cleanliness
8.1
Lobby restrooms were disgustingly dirty and room issues were reported.
Service
9.1
Staff was helpful and friendly, except for one rude receptionist.
Location
9.1
Good location close to Frost Arena, with a convenient breakfast.
Room Quality
8.6
Rooms were generally good, but had some maintenance issues.
Amenities
8.1
Pool was too cold and breakfast lacked variety.
Value for Money
9.1
Good hotel for the price with free breakfast and parking.
Food and Beverage
7.6
Breakfast options were insufficient and ran out of food.
Overall Experience
9.1
Despite some issues, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:02

Property Description

Modern Comfort and Convenience

Nestled in San Antonio, just a stone's throw away from the renowned San Antonio Spurs, Best Western Plus Roland Inn & Suites is a haven of modern comfort and convenience.

Relaxation and Recreation

Unwind by taking a refreshing dip in the outdoor swimming pool or enjoy a leisurely evening at the shared lounge. With free private parking and free WiFi, relaxation and recreation are just a step away at this 3-star hotel.

Delightful Dining Options

Start your day right with a delicious buffet breakfast and later treat yourself to a drink at the snack bar. Whether it's for work or leisure, Best Western Plus Roland Inn & Suites caters to all your needs seamlessly.

Book your stay now at Best Western Plus Roland Inn & Suites for a memorable experience in San Antonio.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 674 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 9.1
Food and Beverage: 7.6
Overall Experience: 9.1
H
HANY • couple • us
8
Good location, safety, friendly staff, and good breakfast.
Pros:

Great location, safe environment, friendly staff, and a good breakfast.

Cons:

I didn’t like that there was a musty smell, maybe from the carpet, and the bathroom had a strong strange smell, possibly from cleaning products.

2026-04-11 • via Nuitee
L
Lara • family_with_children • mx
7
Pros:

El desayuno

Cons:

Mobiliario en mal estado que nos asignaron habitación de discapacitados y que al momento del check in la habitación no estaba limpia

2026-04-09 • via Nuitee
J
Juan Francisco • family_with_children • mx
6
2026-04-04 • via Nuitee
R
Ruben • family_with_children • us
10
Pros:

From the staff to convienence of the location

Cons:

It's great here, I come often

2026-04-04 • via Nuitee
C
Carrie L • couple • us
10
2026-04-03 • via Nuitee
B
Bogdan • family_with_children • us
10
2026-04-03 • via Nuitee
R
Ruben • family_with_children • us
10
Pros:

Friendly staff

2026-03-30 • via Nuitee
J
Julie • solo_traveller • us
10
2026-03-29 • via Nuitee
M
Mayra E • couple • us
10
Un excelente hotel
Pros:

El hotel está muy limpio y muy bonito

Cons:

Todo me gustó, todo está muy bien

2026-03-26 • via Nuitee
N
Nicolle • family_with_children • us
9
I would stay again for relaxation and affordability.
Pros:

The breakfast was good. The hotel smelled clean and fresh. No one sneaking smoke. It was quiet. The rooms were nice and well kept. There were cookies and fruit infused water for guests in the lobby.

Cons:

Stronger shower water pressure.

2026-03-24 • via Nuitee
B
Barranco • couple • us
10
2026-03-23 • via Nuitee
A
Andrea • family_with_children • us
10
Thank you for your hospitality. My honest review.
Pros:

It was clean and did not had that nasty odor that most hotels have. When you walk in always smells fresh that's a plus never change that please 🙏

Cons:

It was a little disappointing that there was a hand towel dirty in the bathroom sink. But then I remembered that I used to be a housekeeper in a hotel and this things happen when there's events and you have to do a good job but you're stressed about being fast. I'm sure that it was not intentional and please if you're coaching your staff about this do it with love because the room and bathroom where clean. Bed was not comfortable but it was worth it because of the privacy of the hotel.

2026-03-23 • via Nuitee
D
Daniel Alberto • family_with_children • mx
8
2026-03-23 • via Nuitee
L
Lindsey • family_with_children • us
8
2026-03-22 • via Nuitee
B
Bridgette • family_with_children • us
7
2026-03-21 • via Nuitee
K
Kevin • family_with_children • us
8
2026-03-21 • via Nuitee
O
Omar • family_with_children • mx
8
2026-03-21 • via Nuitee
V
Verastegui • extended_group • us
9
2026-03-19 • via Nuitee
M
McClain • family_with_children • us
10
Pros:

Very. Nice

Cons:

Nothing

2026-03-19 • via Nuitee
A
Armando • solo_traveller • us
10
2026-03-18 • via Nuitee