Best Western Plus Roland Inn & Suites

Hotels
•
Best Western Plus
8.6 (648 reviews)
333 Roland Ave , San Antonio , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Clean rooms
Cons:
Poor cleanliness in public areas
Inconsistent service quality
Limited breakfast options

Categories

Cleanliness
8.1
Lobby restrooms were disgustingly dirty and room issues were reported.
Service
9.1
Staff was helpful and friendly, except for one rude receptionist.
Location
9.1
Good location close to Frost Arena, with a convenient breakfast.
Room Quality
8.6
Rooms were generally good, but had some maintenance issues.
Amenities
8.1
Pool was too cold and breakfast lacked variety.
Value for Money
9.1
Good hotel for the price with free breakfast and parking.
Food and Beverage
7.6
Breakfast options were insufficient and ran out of food.
Overall Experience
9.1
Despite some issues, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:02

Property Description

Modern Comfort and Convenience

Nestled in San Antonio, just a stone's throw away from the renowned San Antonio Spurs, Best Western Plus Roland Inn & Suites is a haven of modern comfort and convenience.

Relaxation and Recreation

Unwind by taking a refreshing dip in the outdoor swimming pool or enjoy a leisurely evening at the shared lounge. With free private parking and free WiFi, relaxation and recreation are just a step away at this 3-star hotel.

Delightful Dining Options

Start your day right with a delicious buffet breakfast and later treat yourself to a drink at the snack bar. Whether it's for work or leisure, Best Western Plus Roland Inn & Suites caters to all your needs seamlessly.

Book your stay now at Best Western Plus Roland Inn & Suites for a memorable experience in San Antonio.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 648 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 9.1
Food and Beverage: 7.6
Overall Experience: 9.1
S
Silva • couple • us
10
2026-02-09 • via Nuitee
D
Derick • family_with_children • us
10
2026-01-25 • via Nuitee
K
Krystal • couple • us
10
It was very comfortable.
Pros:

Clean and friendly

Cons:

Everything was great

2026-01-25 • via Nuitee
P
Paloma • couple • us
8
2026-01-20 • via Nuitee
B
Brandy • family_with_children • us
9
2026-01-20 • via Nuitee
S
Suzie • couple • us
8
I would definitely consider staying here again in another occasion.
Pros:

I think it was better than the average. The area remained clean for the most part and was very accessible.

Cons:

There was overfilled trashcans on my floor that didn't seem to get cleaned up in a timely manner. It made me concerned of possible pests that might be lingering.

2026-01-19 • via Nuitee
Y
Yadira • family_with_children • us
10
Pros:

Everything i will go back

2026-01-19 • via Nuitee
T
Trinette • couple • us
10
2026-01-19 • via Nuitee
D
Debra • family_with_children • us
10
Everything overall was great and the staff was awesome
Pros:

love the space and cleanliness only thing missing was shampoo and soap.

Cons:

no body wash, or shampoo

2026-01-19 • via Nuitee
C
charles • family_with_children • tt
5
2026-01-16 • via Nuitee
M
Mirian • family_with_children • us
8
Pros:

Both was Good!!

The breakfast and the Locations!

Cons:

The sofá bed , was Not Confort all !

2026-01-15 • via Nuitee
L
Lucy • solo_traveller • us
10
2026-01-09 • via Nuitee
L
Lilia • family_with_children • mx
9
Recomendable
Pros:

Ubicación, relación costo beneficio

Cons:

A pesar de estar limpia la habitación se encontró cabellos atorados en la tina y por ende se estancaba el agua

2026-01-06 • via Nuitee
R
Ramiro • family_with_children • us
9
2026-01-03 • via Nuitee
E
Enrique • couple • mx
10
2025-12-31 • via Nuitee
E
Ekmontes • family_with_children • us
8
2025-12-27 • via Nuitee
P
Paul • couple • us
10
2025-12-24 • via Nuitee
F
Felipe • couple • us
10
Great experience and definitely will come back
Pros:

Very clean, staff very courteous,friendly and helpful especially Jose. Our room was so clean, bed comfortable. Breakfast was great.

Cons:

NA

2025-12-23 • via Nuitee
O
Oswaldo • couple • us
8
Pros:

Room was clean and a good location for me since I was attending a spurs game.

Cons:

The showers. I wish the water was a bit more warmer. The only issue really

2025-12-19 • via Nuitee
D
Deysi • family_with_children • us
10
2025-12-11 • via Nuitee