Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.43
Room was smelly, not clean, and had maintenance issues.
Service
9.4
Fast and effective responses to noise complaints; friendly and attentive staff.
Location
8.94
Ideal location away from the center for tranquility.
Room Quality
7.39
Some issues related to cleanliness and maintenance.
Amenities
9.42
Great pool facilities and rooftop bar.
Value for Money
7.88
Mixed reviews; some guests felt they overpaid for the conditions.
Food and Beverage
8.93
Breakfast could improve but overall positive dining experiences.
Overall Experience
8.8
While some aspects were disappointing, the positives outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:30

Property Description

Beachfront 4-Star Luxury
Located in Holbox Island, Spirit Holbox offers a luxurious 4-star experience with stunning beachfront views. Guests can enjoy the outdoor swimming pool, garden, and terrace, perfect for relaxation.

Modern Amenities and Services
The hotel boasts a restaurant, room service, and a concierge service for guests' convenience. Stay connected with free WiFi throughout the property.

Comfortable Rooms with Balconies
Each room features a private bathroom with shower and free toiletries, a flat-screen TV, and air conditioning. Some rooms even come with a balcony offering breathtaking views.

Ready to experience paradise? Book your stay at Spirit Holbox now for an unforgettable beach getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

Cleanliness: 6.43
Service: 9.4
Location: 8.94
Room Quality: 7.39
Amenities: 9.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.8
R
Rossana • extended_group • it
5
Location bella come tutta Holbox, ma struttura molto deludente.
Pros:

Struttura a 5 min dal centro. Il beach club e le piscine sul rooftop. Si mangia bene e le piscine non sono molto frequentate, dunque pace totale. Abbiamo apprezzato anche la possibilità di avere asciugamani in prestito.

Cons:

La camera vista oceano: bagno pessimo, vista oceano praticamente inesistente e incuranza da parte dello staff per le zanzare. Il bagno più volte si è otturato pur avendo cura di non gettare carta, disagio altissimo. Inoltre venivano a sistemarlo ma non pulivano, più volte abbiamo dovuto richiamare la direzione. Era anche poco curato e pulito, allego foto del bagno e della vista oceano.

2026-08-15 • via Nuitee
M
Mercier • solo_traveller • fr
8
Pros:

L'emplacement proche de la mer.

Cons:

Coupures d'eau régulières ( 2 matinées sur 4) sans prévenir.

2026-08-12 • via Nuitee
L
Lisadgxx • extended_group • nl
8
Leuk verblijf met een super uitzicht
Pros:

Locatie en de ruimtes die je had voor het gezelschap waar wij mee waren. Vriendelijk personeel die overal mee wilde helpen en voor je klaar stond

Cons:

WiFi die niet op elk plekje goed werkte en soms een stroom punt in de kamers

2026-08-11 • via Nuitee
S
Suzanne • couple • nl
8
2026-08-10 • via Nuitee
C
caroline • couple • it
9
Pros:

Non abbiamo soggiornato in questa struttura perché la stanza aveva dei problemi, ma lo staff è subito intervenuto offrendoci una nuova sistemazione appena accanto: il Soho Boutique Hotel, con una stanza bellissima e personale alla reception più che accogliente e disponibile! Anche la colazione del bar vicino alla struttura era molto buona.

2026-08-10 • via Nuitee
M
Michel • couple • fr
10
Lieu de situation et tranquillité
Pros:

Lieu de situation et tranquillité

2026-08-05 • via Nuitee
D
David Alonso • solo_traveller • mx
8
2026-07-25 • via Nuitee
C
Celia Priscilla • solo_traveller • mx
9
2026-07-18 • via Nuitee
Y
YCA TECHNIC • solo_traveller • fr
5
2026-07-18 • via Nuitee
D
David • solo_traveller • mx
9
2026-07-16 • via Nuitee
S
Serkan • solo_traveller • nl
1
Slechte accomodatie en service
Pros:

Niks

Cons:

Slechte service, slechte communicatie, slechte accomodatie (villa). Bij aankomst in onze villa aan het strand was alles ondergelopen met regenwater. Alles stroomde tussen de kieren van de ramen naar binnen. Het plafond lekte regenwater op de bank. Bij de receptie handelen ze dit niet goed af. Nu, beantwoorden ze geen berichten meer van Booking en van mij. Verschrikkelijke service. Sla Spirit over bij het zoeken naar een accomodatie.

2026-07-15 • via Nuitee
F
Fabian Alejandro • family_with_children • mx
8
Buen alojamiento, con oportunidades puntuales
Pros:

Las instalaciones muy buenas, vistas increíbles desde las albercas en el roftop, desde la terraza del alojamiento e incluso en el club de playa, todo muy lindo. El personal es extremadamente amable y servicial.

Cons:

Nos hospedamos en la Villa Familiar y pareciera que la tienen "olvidada", se encuentra a un costado de las demás instalaciones y pareciera que no le dan el mismo cuidado que al resto.
No contaba con pantalla, ni aire acondicionado para las zonas comunes. El aire acondicionado de las habitaciones le falta mantenmiento, no enfriaba suficiente. Se fue la luz por un problema externo en algunas partes de la isla y nos tuvieron que cambiar de habitación ya que en la nuestra no había cobertura de su planta de luz.

2026-07-15 • via Nuitee
D
d'Avignon • solo_traveller • ca
8
Simplicité
Pros:

Simple

Cons:

Rien

2026-07-15 • via Nuitee
T
Tamaniz • solo_traveller • mx
6
Pros:

La playa cerca

Cons:

En las fotos que suben no son reales, la habitacion demasiado sandalias para lo que venden y mal olor en la habitación y sábanas

2026-07-15 • via Nuitee
M
Monica • couple • it
9
2026-07-10 • via Nuitee
L
Luz M • family_with_children • ch
8
Pros:

Les chambres et les installations sont biens et permettent de passer un moment de relaxation.

2026-07-08 • via Nuitee
C
Chiara • couple • it
10
2026-07-04 • via Nuitee
A
Adam • solo_traveller • au
8
Pros:

Extremely comfortable and great access to private section of the beach.

Cons:

Air conditioning barely worked and the shower did not stay hot for very long.

2026-06-30 • via Nuitee
D
Dannielle • couple • us
10
Spent a week here with my bestie and we had a relaxing, wonderful time.
Pros:

The location is right on the beach and we could see the beach and ocean from our room. The beach club is steps away from the rooms. The staff were great, especially at the beach club. It’s also only a 10 minute walk to all the all the restaurants one direction and Punta Cocos beach the other direction. It’s also a great value for the price!

2026-06-29 • via Nuitee
C
Cristina • couple • es
10
2026-06-24 • via Nuitee