Spirit Holbox

Hotels
Independent
8.4 (933 reviews)
Calle Zargo & Calle Torito, Mz 93 Prd 2, Isla Holbox, QROO, 77310 , Isla Holbox , MX

Facilities

Free breakfast
Free WiFi
Terrace
Garden
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.43
Room was smelly, not clean, and had maintenance issues.
Service
9.4
Fast and effective responses to noise complaints; friendly and attentive staff.
Location
8.94
Ideal location away from the center for tranquility.
Room Quality
7.39
Some issues related to cleanliness and maintenance.
Amenities
9.42
Great pool facilities and rooftop bar.
Value for Money
7.88
Mixed reviews; some guests felt they overpaid for the conditions.
Food and Beverage
8.93
Breakfast could improve but overall positive dining experiences.
Overall Experience
8.8
While some aspects were disappointing, the positives outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:30

Property Description

Experience the ultimate tropical getaway at Spirit Holbox, your home away from home nestled just steps from pristine beaches.

Unwind in Style
Indulge in soothing onsite massages or savor breathtaking views from our rooftop terrace and serene garden. Your relaxation is our priority.

Culinary Delights
Enjoy delicious meals at our restaurant, or choose the comfort of room service during limited hours. Don’t miss our complimentary continental breakfast served daily, ensuring you start each day off right.

Convenient Amenities
Our hotel provides complimentary Wi-Fi, multilingual staff for easy communication, and convenient luggage storage. Free self-parking and roundtrip airport shuttles are also available for a hassle-free stay.

Your unforgettable island escape awaits—book at Spirit Holbox today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.4
Based on 933 reviews
Cleanliness: 6.43
Service: 9.4
Location: 8.94
Room Quality: 7.39
Amenities: 9.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.8
L
Lorena solo_traveller mx
8
Pros:

El hotel es muy cómodo

Cons:

La luz es muy tenue, le falta iluminación a las habitaciones tiene un espejo muy pequeño, tenia un mueble muy viejo

2026-06-06 via Nuitee
J
Julianne R extended_group us
8
Enjoyable first visit to Holbox and plan on visiting again in the future.
Pros:

Proximity to restaurants, espresso spots on property beverages & food. The pools were clean and refreshing and the Caribbean Sea was adequate.

Cons:

We were unable to use the upstairs venue as there were way too many stairs. Disappointing!

2026-05-30 via Nuitee
S
Salvador solo_traveller mx
9
Pros:

La alberca y terraza

Cons:

La persona que nos recibió se molesto por una cancelación de reserva de bicicleta

2026-05-28 via Nuitee
E
Emil couple no
10
2026-05-28 via Nuitee
V
Vargas solo_traveller mx
10
Pros:

Todo

2026-05-27 via Nuitee
C
carlos couple es
10
2026-05-26 via Nuitee
R
Rémi couple fr
8
2026-05-25 via Nuitee
G
Gabriel family_with_children mx
1
Pros:

Nada

Cons:

Na

2026-05-25 via Nuitee
A
ANGELIQUE family_with_children fr
9
2026-05-19 via Nuitee
W
Weronika couple fr
8
Séjour ressourçant dans un cadre magnifique.
Pros:

La vue sur le coucher de soleil magnifique. Belle chambre.

Cons:

Dommage qu’il n’y a pas de petit déjeuner compris. Avoir un service compris de navette jusqu’au port serait le bienvenu pour ce standing d’hôtel.

2026-05-18 via Nuitee
S
SYLVIE extended_group fr
8
Très bon séjour
Pros:

Accueil chaleureux à la réception qui parle très bien anglais
Chambre spacieuse
Balcon donnant sur la piscine et hamac pour se prélasser emplacement direct en bord de mer

Cons:

Déjeuner correct mais rien d exceptionnel
Dans la formule PDJ incluse, ne propose pas de omelette, ni œufs au plats, etc
Les matelas de plage mériteraient d être nettoyés de temps en temps…

2026-05-17 via Nuitee
G
Gastelum Castro solo_traveller mx
10
Pros:

El personal, muy amable!!

Cons:

Todo bien!

2026-05-17 via Nuitee
S
sophie solo_traveller at
6
2026-05-15 via Nuitee
G
GIORGIO couple it
10
2026-05-12 via Nuitee
B
benoit solo_traveller be
10
Pros:

Sublime endroit (coucher de soleil, vue sur le pelicans et autres oiseaux marins). Chambre grande et propre. Acces a de l'eau purifiée h 24, personnel très gentil et très efficace pour appeler un taxi, organiser des excursions. Proche de la plage de la bioluminescence mais necesite quand même de le faire avec un guide sinon on risque de ne pas trouver l emplacement seul.

Cons:

Restaurant bon mais très cher. Attention, l'eau est trouble par endroits et ma fille a marché sur une raie (elle a été piquée et a souffert comme jamais), Faites donc très attention et n'allez surtout pas pres du carré de bloc en béton a gauche de la plage de l'hotel Hau ⚠️.
L'établissement a reagi très vite et le medecin le Dr Alejandro M. Walter a été efficace.

2026-05-11 via Nuitee
D
Daniela Alejandra family_with_children ar
9
Pros:

La habitacion muy amplia y linda!!

Cons:

La playa del.alojamiento no me gusto.
Me fui a otras.

2026-05-08 via Nuitee
M
Miryam extended_group mx
10
DIAS DE RELAX EN HOLBOX
Pros:

La distribución del hotel me agradó bastante, no se congregaba toda la gente en el mismo sitio. Nos encantó la comida del restaurante frente a la playa. Las distintas piscinas, y que puedan pedirte un taxi muy rápido se agradece. Saliendo del hotel también había opciones para comer y renta de bicicletas.

Cons:

Amm todo bien, no hay algo que cambiaría.

2026-05-07 via Nuitee
R
Rocha solo_traveller uy
9
2026-05-07 via Nuitee
M
Marian family_with_children nl
8
Mooie locatie met uitzicht op zee
Pros:

Mooie plek aan het water. Onze kamer met twee tweepersoonsbedden was heel fijn en ruim! We hebben hier lekker geslapen. Er liggen wat restaurants in de buurt maar het echte centrum is wel een stukje lopen.

2026-05-05 via Nuitee
L
Laury family_with_children fr
9
2026-05-04 via Nuitee