Spirit Holbox

Hotels
Independent
8.4 (933 reviews)
Calle Zargo & Calle Torito, Mz 93 Prd 2, Isla Holbox, QROO, 77310 , Isla Holbox , MX

Facilities

Free breakfast
Free WiFi
Terrace
Garden
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.43
Room was smelly, not clean, and had maintenance issues.
Service
9.4
Fast and effective responses to noise complaints; friendly and attentive staff.
Location
8.94
Ideal location away from the center for tranquility.
Room Quality
7.39
Some issues related to cleanliness and maintenance.
Amenities
9.42
Great pool facilities and rooftop bar.
Value for Money
7.88
Mixed reviews; some guests felt they overpaid for the conditions.
Food and Beverage
8.93
Breakfast could improve but overall positive dining experiences.
Overall Experience
8.8
While some aspects were disappointing, the positives outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:30

Property Description

Experience the ultimate tropical getaway at Spirit Holbox, your home away from home nestled just steps from pristine beaches.

Unwind in Style
Indulge in soothing onsite massages or savor breathtaking views from our rooftop terrace and serene garden. Your relaxation is our priority.

Culinary Delights
Enjoy delicious meals at our restaurant, or choose the comfort of room service during limited hours. Don’t miss our complimentary continental breakfast served daily, ensuring you start each day off right.

Convenient Amenities
Our hotel provides complimentary Wi-Fi, multilingual staff for easy communication, and convenient luggage storage. Free self-parking and roundtrip airport shuttles are also available for a hassle-free stay.

Your unforgettable island escape awaits—book at Spirit Holbox today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.4
Based on 933 reviews
Cleanliness: 6.43
Service: 9.4
Location: 8.94
Room Quality: 7.39
Amenities: 9.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.8
C
Cristina couple es
10
2026-06-24 via Nuitee
J
Juan Martin solo_traveller mx
10
Pros:

Hermosas habitaciones limpias, frescas al recibirte, todo muy bien!

2026-06-21 via Nuitee
L
LAETITIA couple fr
8
Pros:

À 20 min à pieds du centre et des belles plages
À 15 min à pieds de la réserve de Playa Coco
Petit déjeuner au restaurant de l’Hotel excellent
Personnels supers
La plage de l’hôtel est convenable mais la plage du centre est plus jolie
La chambre est un peu défraîchie mais on y reste que pour dormir
4 piscines à disposition

Cons:

L’infrastructure qui manque un peu de rénovation

2026-06-20 via Nuitee
B
Ben couple il
10
Pros:

The room was spacious and private, the shower was amazing and the rooftop view is beautiful

2026-06-20 via Nuitee
M
MAYRA GUADALUPE couple mx
9
Buena
Pros:

En calidad- precio estuvo bien. Miré imágenes muy buenas en internet al reservar y la habitación nada que ver a las imágenes pero en general esta bien.

Cons:

Que la habitación que reservé o que creí reservar, nada que ver a lo que miré en su publicación en internet pero en general esta bien, comparando calidad-precio.

2026-06-18 via Nuitee
R
Rebeca Sarahi solo_traveller mx
8
Pros:

El personal es amable, todos son muy simpáticos y atienden cualquier pregunta de forma muy linda. Las instalaciones están limpias y con buenas amenidades. Todo funciona correctamente.

Cons:

No sé exactamente por qué pero no hubo limpieza en mi habitación un día 😂 yo pues no me lo tomo a mal.

2026-06-17 via Nuitee
H
Hagner solo_traveller es
9
2026-06-17 via Nuitee
G
Gerardo couple mx
6
2026-06-14 via Nuitee
L
Lorena solo_traveller mx
8
Pros:

El hotel es muy cómodo

Cons:

La luz es muy tenue, le falta iluminación a las habitaciones tiene un espejo muy pequeño, tenia un mueble muy viejo

2026-06-06 via Nuitee
J
Julianne R extended_group us
8
Enjoyable first visit to Holbox and plan on visiting again in the future.
Pros:

Proximity to restaurants, espresso spots on property beverages & food. The pools were clean and refreshing and the Caribbean Sea was adequate.

Cons:

We were unable to use the upstairs venue as there were way too many stairs. Disappointing!

2026-05-30 via Nuitee
S
Salvador solo_traveller mx
9
Pros:

La alberca y terraza

Cons:

La persona que nos recibió se molesto por una cancelación de reserva de bicicleta

2026-05-28 via Nuitee
E
Emil couple no
10
2026-05-28 via Nuitee
V
Vargas solo_traveller mx
10
Pros:

Todo

2026-05-27 via Nuitee
C
carlos couple es
10
2026-05-26 via Nuitee
R
Rémi couple fr
8
2026-05-25 via Nuitee
G
Gabriel family_with_children mx
1
Pros:

Nada

Cons:

Na

2026-05-25 via Nuitee
A
ANGELIQUE family_with_children fr
9
2026-05-19 via Nuitee
W
Weronika couple fr
8
Séjour ressourçant dans un cadre magnifique.
Pros:

La vue sur le coucher de soleil magnifique. Belle chambre.

Cons:

Dommage qu’il n’y a pas de petit déjeuner compris. Avoir un service compris de navette jusqu’au port serait le bienvenu pour ce standing d’hôtel.

2026-05-18 via Nuitee
S
SYLVIE extended_group fr
8
Très bon séjour
Pros:

Accueil chaleureux à la réception qui parle très bien anglais
Chambre spacieuse
Balcon donnant sur la piscine et hamac pour se prélasser emplacement direct en bord de mer

Cons:

Déjeuner correct mais rien d exceptionnel
Dans la formule PDJ incluse, ne propose pas de omelette, ni œufs au plats, etc
Les matelas de plage mériteraient d être nettoyés de temps en temps…

2026-05-17 via Nuitee
G
Gastelum Castro solo_traveller mx
10
Pros:

El personal, muy amable!!

Cons:

Todo bien!

2026-05-17 via Nuitee