Spirit Holbox

Hotels
Independent
8.4 (933 reviews)
Calle Zargo & Calle Torito, Mz 93 Prd 2, Isla Holbox, QROO, 77310 , Isla Holbox , MX

Facilities

Free breakfast
Free WiFi
Terrace
Garden
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.43
Room was smelly, not clean, and had maintenance issues.
Service
9.4
Fast and effective responses to noise complaints; friendly and attentive staff.
Location
8.94
Ideal location away from the center for tranquility.
Room Quality
7.39
Some issues related to cleanliness and maintenance.
Amenities
9.42
Great pool facilities and rooftop bar.
Value for Money
7.88
Mixed reviews; some guests felt they overpaid for the conditions.
Food and Beverage
8.93
Breakfast could improve but overall positive dining experiences.
Overall Experience
8.8
While some aspects were disappointing, the positives outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:30

Property Description

Experience the ultimate tropical getaway at Spirit Holbox, your home away from home nestled just steps from pristine beaches.

Unwind in Style
Indulge in soothing onsite massages or savor breathtaking views from our rooftop terrace and serene garden. Your relaxation is our priority.

Culinary Delights
Enjoy delicious meals at our restaurant, or choose the comfort of room service during limited hours. Don’t miss our complimentary continental breakfast served daily, ensuring you start each day off right.

Convenient Amenities
Our hotel provides complimentary Wi-Fi, multilingual staff for easy communication, and convenient luggage storage. Free self-parking and roundtrip airport shuttles are also available for a hassle-free stay.

Your unforgettable island escape awaits—book at Spirit Holbox today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.4
Based on 933 reviews
Cleanliness: 6.43
Service: 9.4
Location: 8.94
Room Quality: 7.39
Amenities: 9.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.8
C
Celia Priscilla solo_traveller mx
9
2026-07-18 via Nuitee
Y
YCA TECHNIC solo_traveller fr
5
2026-07-18 via Nuitee
D
David solo_traveller mx
9
2026-07-16 via Nuitee
F
Fabian Alejandro family_with_children mx
8
Buen alojamiento, con oportunidades puntuales
Pros:

Las instalaciones muy buenas, vistas increíbles desde las albercas en el roftop, desde la terraza del alojamiento e incluso en el club de playa, todo muy lindo. El personal es extremadamente amable y servicial.

Cons:

Nos hospedamos en la Villa Familiar y pareciera que la tienen "olvidada", se encuentra a un costado de las demás instalaciones y pareciera que no le dan el mismo cuidado que al resto.
No contaba con pantalla, ni aire acondicionado para las zonas comunes. El aire acondicionado de las habitaciones le falta mantenmiento, no enfriaba suficiente. Se fue la luz por un problema externo en algunas partes de la isla y nos tuvieron que cambiar de habitación ya que en la nuestra no había cobertura de su planta de luz.

2026-07-15 via Nuitee
D
d'Avignon solo_traveller ca
8
Simplicité
Pros:

Simple

Cons:

Rien

2026-07-15 via Nuitee
S
Serkan solo_traveller nl
1
Slechte accomodatie en service
Pros:

Niks

Cons:

Slechte service, slechte communicatie, slechte accomodatie (villa). Bij aankomst in onze villa aan het strand was alles ondergelopen met regenwater. Alles stroomde tussen de kieren van de ramen naar binnen. Het plafond lekte regenwater op de bank. Bij de receptie handelen ze dit niet goed af. Nu, beantwoorden ze geen berichten meer van Booking en van mij. Verschrikkelijke service. Sla Spirit over bij het zoeken naar een accomodatie.

2026-07-15 via Nuitee
T
Tamaniz solo_traveller mx
6
Pros:

La playa cerca

Cons:

En las fotos que suben no son reales, la habitacion demasiado sandalias para lo que venden y mal olor en la habitación y sábanas

2026-07-15 via Nuitee
M
Monica couple it
9
2026-07-10 via Nuitee
L
Luz M family_with_children ch
8
Pros:

Les chambres et les installations sont biens et permettent de passer un moment de relaxation.

2026-07-08 via Nuitee
C
Chiara couple it
10
2026-07-04 via Nuitee
A
Adam solo_traveller au
8
Pros:

Extremely comfortable and great access to private section of the beach.

Cons:

Air conditioning barely worked and the shower did not stay hot for very long.

2026-06-30 via Nuitee
D
Dannielle couple us
10
Spent a week here with my bestie and we had a relaxing, wonderful time.
Pros:

The location is right on the beach and we could see the beach and ocean from our room. The beach club is steps away from the rooms. The staff were great, especially at the beach club. It’s also only a 10 minute walk to all the all the restaurants one direction and Punta Cocos beach the other direction. It’s also a great value for the price!

2026-06-29 via Nuitee
C
Cristina couple es
10
2026-06-24 via Nuitee
J
Juan Martin solo_traveller mx
10
Pros:

Hermosas habitaciones limpias, frescas al recibirte, todo muy bien!

2026-06-21 via Nuitee
B
Ben couple il
10
Pros:

The room was spacious and private, the shower was amazing and the rooftop view is beautiful

2026-06-20 via Nuitee
L
LAETITIA couple fr
8
Pros:

À 20 min à pieds du centre et des belles plages
À 15 min à pieds de la réserve de Playa Coco
Petit déjeuner au restaurant de l’Hotel excellent
Personnels supers
La plage de l’hôtel est convenable mais la plage du centre est plus jolie
La chambre est un peu défraîchie mais on y reste que pour dormir
4 piscines à disposition

Cons:

L’infrastructure qui manque un peu de rénovation

2026-06-20 via Nuitee
M
MAYRA GUADALUPE couple mx
9
Buena
Pros:

En calidad- precio estuvo bien. Miré imágenes muy buenas en internet al reservar y la habitación nada que ver a las imágenes pero en general esta bien.

Cons:

Que la habitación que reservé o que creí reservar, nada que ver a lo que miré en su publicación en internet pero en general esta bien, comparando calidad-precio.

2026-06-18 via Nuitee
R
Rebeca Sarahi solo_traveller mx
8
Pros:

El personal es amable, todos son muy simpáticos y atienden cualquier pregunta de forma muy linda. Las instalaciones están limpias y con buenas amenidades. Todo funciona correctamente.

Cons:

No sé exactamente por qué pero no hubo limpieza en mi habitación un día 😂 yo pues no me lo tomo a mal.

2026-06-17 via Nuitee
H
Hagner solo_traveller es
9
2026-06-17 via Nuitee
G
Gerardo couple mx
6
2026-06-14 via Nuitee