Holiday Inn Express & Suites Houston SW - Galleria Area by IHG

Very clean rooms

Nice property, but overall the staff was very friendly and that’s what I always look for. Something could be wrong with hotel, but as long as staff is friendly and helpful that’s a big plus.

The area around this hotel is very sketchy
Wireless internet is poor
AC issues

Good weekend stay. Nice location. We will book again.

The staff was very kind & helpful. Clean facility, will stay here again.

Convenient affordable, good value. Need to improve with cleaning

Excellent

Tamira was super helpful and fix our room situation (was not clean properly) right away. Very satisfied with the way she handled the situation. After that everything was great!

Great place to stay. Clean

Very clean hotel , stores near by. I did not take a picture of the room. But it was very clean.

The bed and pillows were so comfortable, especially after a long drive from Dallas! Good price, breakfast was great. It was a good experience overall for a quick trip!

Tamyra was very personable and made great dinner recommendations!

It’s clean and very close to hillcroft which is heart of Houston

The stay was nice. A bit more in price but it was a holiday weekend. Tucked away just off the HWY behind a restaurant. Not the best neighborhood but the Hotel does have security in the parking lot at night. Staff was friendly and hotel was clean. No issues like other brands that have guest that are loud in the rooms and smell of weed. Hotel is a little older but our experience was great. Breakfast was outstanding and the staff very pleasant. Thank you

The only complaint is the ac really did not keep the room cold

Our stay at the hotel was fantastic and truly exceeded our expectations! Tamyra at the Front Office was incredibly friendly and helpful, making our arrival smooth and welcoming. Our room was wonderfully comfortable and spotless, thanks to Karla in Housekeeping. We loved the delicious breakfast with its wide variety of options. Plus, the location was absolutely perfect for exploring the city center and enjoying some shopping. We'd highly recommend this hotel to anyone visiting!

Noce clean room

We really enjoyed our stay!

My daughter and I had a great experience at this hotel. Our 3 nights were nothing but exceptional. The room was cleaned daily and linen changed daily. The offered breakfast every morning.

I just suggest that they provide lunch and dinner for purchase if possible. This is because I had a small child with me and did not want to order uber daily for lunches and dinner. Making provision for lunches and dinner for purchase qould benefit families who travel with little children. Otherwise, we enjoyed our stay at this hotel.

Cleanest hotel and so spacious! Front desk staff and housekeeping so friendly - shout out Karla and Tamyra. Made our trip flawless