25hours Hotel Altes Hafenamt

Hotels
•
25 hours
9 (1939 reviews)
Osakaallee 12 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Noise issues
Some staff interactions were negative

Categories

Cleanliness
8.33
General comments on cleanliness were positive, but some noise issues suggest room for improvement.
Service
9.3
Most reviews praised the friendly and helpful staff, despite one negative interaction.
Location
9.34
Consistently highlighted as excellent due to proximity to attractions and public transport.
Room Quality
8.79
Rooms were spacious and nicely designed, but some complaints about lighting and noise were noted.
Amenities
8.82
Amenities such as breakfast and sauna received good remarks, though some areas could be improved.
Value for Money
8.78
Value was perceived positively, though some issues with service impacted overall satisfaction.
Food and Beverage
9.33
Breakfast was frequently described as excellent, with specific mention of variety and quality.
Overall Experience
9.3
Overall experience was very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:50

Property Description

Unique Design and Location
Experience the charm of the uniquely-decorated 25hours Hotel Altes Hafenamt, nestled in Hamburg's HafenCity district since 2016. Just a short stroll away from the picturesque river Elbe and the historic Speicherstadt, immerse yourself in the vibrant surroundings.

Stylish Rooms with Modern Amenities
Indulge in the individually-decorated rooms offering stunning city views, equipped with a flat-screen TV and a private bathroom with complimentary toiletries. Relax and unwind in comfort during your stay.

Wellness and Leisure Facilities
Take advantage of the on-site fitness center, sauna, garden, and terrace, providing the perfect retreat after a day of exploring. For outdoor enthusiasts, the hotel's proximity to cycling routes offers a delightful way to discover the area.

Book now and elevate your Hamburg experience at 25hours Hotel Altes Hafenamt.

Important information:

Please note that guests are recommended to make a reservation for NENI Hamburg.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 28 per day.

Location

Guest Reviews

9
Based on 1939 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
S
Sebastian • couple • de
9
2026-06-05 • via Nuitee
P
Patrik • couple • de
9
2026-06-05 • via Nuitee
J
Jens • couple • de
8
schön mit entwicklungspotenzial
Pros:

lage lage lage

Cons:

wirres konzept der aufzüge;
unzureichende tiefgarage;
mangelhafte beleuchtung- vor allem im bad

2026-06-05 • via Nuitee
S
Silke • solo_traveller • de
8
2026-06-04 • via Nuitee
G
Gerrit • couple • de
7
2026-06-02 • via Nuitee
A
Alastair Holland • solo_traveller • ae
7
Comfortable but underwhelming
Pros:

Good location and quirky decor with friendly staff.

Cons:

AC in room didn't work so we were moved to another room which was allegedly the same size but felt much smaller, probably because of the strange room layout. Even the working AC wasn't very good due to it only working when it was above a certain temperature outside. Whilst this was obviously an environmental policy we had to open the windows to avoid sweating all night. The sauna is in the sister hotel close by. The tea/coffee was never replenished.

2026-05-31 • via Nuitee
V
Volker • couple • de
9
Pros:

Schöne Einrichtung

Cons:

Beleuchtung im Bad etwas zu dunkel

2026-05-28 • via Nuitee
G
geert • solo_traveller • nl
7
2026-05-27 • via Nuitee
B
Benjamin Veit • solo_traveller • de
8
2026-05-27 • via Nuitee
O
Olav • couple • de
10
2026-05-27 • via Nuitee
B
Benjamin • solo_traveller • de
10
Pros:

Lage, Einrichtung, Service, Sauberkeit...einfach alles.

Cons:

Nix

2026-05-26 • via Nuitee
J
Jacqueline • couple • ch
10
2026-05-25 • via Nuitee
M
Marietta • couple • ch
9
Moin, Moin 25 hours !
Pros:

Das alte Hafenamt ist sehr kreativ gestaltet .
Bunte, maritime Einrichtung ...Megaa!!
Frühstück was das Herz begehrt Parking nebenan. U-Bahn in der nähe und Bus direkt vor dem Hotel .
Und nicht zuletzt das neue Überseequartier Westfield ..der Hammer ...Läden, Bars , Kino, div.Restaurants und Eckchen zum Chillen.

Cons:

Das Hotel ist in den Zimmern eher dunkel..(spiegel im Bad)
Sonst alles super..

2026-05-25 • via Nuitee
A
Alexis • couple • de
9
2026-05-25 • via Nuitee
C
Claudia G. • solo_traveller • de
9
Pros:

Zentrale Lage, große, im Industrialstyle eingerichtete Zimmer, großes Bad

Tolles Frühstück

2026-05-25 • via Nuitee
K
Karin • couple • de
8
2026-05-24 • via Nuitee
A
Andreas • extended_group • de
7
Cons:

War überbucht - mussten mit 4 Zimmern ins andere Schwesterhotel in der Nähe u dann die 2. Nacht wieder zurück.
Fairerweise zu erwähnen: wir bekamen als Goodie dann das Frühstück gratis

2026-05-23 • via Nuitee
H
Hannah • extended_group • de
8
2026-05-21 • via Nuitee
A
Alexandra • family_with_children • de
9
2026-05-21 • via Nuitee
K
Klaus-Dieter • couple • de
9
Sehr gut
Pros:

Hotel in guter Lage mit historischen Ambiente

2026-05-21 • via Nuitee