25hours Hotel Altes Hafenamt

Hotels
•
25 hours
9 (2064 reviews)
Osakaallee 12 , Hamburg , DE

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Noise issues
Some staff interactions were negative

Categories

Cleanliness
8.33
General comments on cleanliness were positive, but some noise issues suggest room for improvement.
Service
9.3
Most reviews praised the friendly and helpful staff, despite one negative interaction.
Location
9.34
Consistently highlighted as excellent due to proximity to attractions and public transport.
Room Quality
8.79
Rooms were spacious and nicely designed, but some complaints about lighting and noise were noted.
Amenities
8.82
Amenities such as breakfast and sauna received good remarks, though some areas could be improved.
Value for Money
8.78
Value was perceived positively, though some issues with service impacted overall satisfaction.
Food and Beverage
9.33
Breakfast was frequently described as excellent, with specific mention of variety and quality.
Overall Experience
9.3
Overall experience was very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:50

Property Description

Unique Design and Location
Experience the charm of the uniquely-decorated 25hours Hotel Altes Hafenamt, nestled in Hamburg's HafenCity district since 2016. Just a short stroll away from the picturesque river Elbe and the historic Speicherstadt, immerse yourself in the vibrant surroundings.

Stylish Rooms with Modern Amenities
Indulge in the individually-decorated rooms offering stunning city views, equipped with a flat-screen TV and a private bathroom with complimentary toiletries. Relax and unwind in comfort during your stay.

Wellness and Leisure Facilities
Take advantage of the on-site fitness center, sauna, garden, and terrace, providing the perfect retreat after a day of exploring. For outdoor enthusiasts, the hotel's proximity to cycling routes offers a delightful way to discover the area.

Book now and elevate your Hamburg experience at 25hours Hotel Altes Hafenamt.

Important information:

Please note that guests are recommended to make a reservation for NENI Hamburg.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

9
Based on 2064 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
A
Alessandra • family_with_children • ch
10
Tolles Ambiente mit viel Geschmack eingerichtet und nettes Personal
Pros:

Super feines und breites Frühstück Angebot

Cons:

Alles war super!

2026-10-16 • via Nuitee
B
Birgit • solo_traveller • de
8
2026-10-11 • via Nuitee
A
Ann-Katrin • solo_traveller • de
8
2026-10-11 • via Nuitee
B
Barth • solo_traveller • de
9
Pros:

Super Lage, tolles Frühstück, liebes Personal

2026-10-10 • via Nuitee
C
Cornelia • couple • de
8
Originelles Hotel in super Lage u sehr zuvor kommenden Servicepersonal!
Pros:

Sehr freundliches Personal, alles super sauber, tolles Frühstück und sehr gute Lage.

Cons:

Beleuchtung im Bad könnte etwas heller sein!

2026-10-10 • via Nuitee
U
Uwe • solo_traveller • de
8
Pros:

Super Restaurant (NENI, israelische Küche) Sehr netter Service, gut ausgestattete Zimmer

2026-10-10 • via Nuitee
L
Lydia • solo_traveller • de
10
Pros:

Das Hotel hat eine ganz besondere Atmosphäre wegen des historischen Gebäudes und der passend dazu arrangierten Ausstattung. Wirklich sehr ansprechend und zugleich gemütlich! Super Lager in der Hafencity, viele Sehenswürdigkeiten sind fußläufig bequem erreichbar. Die Mitarbeiter des Hotels waren ohne Ausnahme hilfsbereit und freundlich. Wir würden in jedem Fall wieder einchecken.

2026-10-10 • via Nuitee
C
Christian • solo_traveller • ch
2
2026-10-09 • via Nuitee
T
Thomas • couple • de
9
Ein wunderbares Hotel mit erfreulichen Abwechslungen gegenüber den üblichen Business- und Budget-Hotels in HH
2026-09-19 • via Nuitee
K
Karin • extended_group • se
9
Pros:

Ett koncept! Snyggt!

2026-09-18 • via Nuitee
Åsa • couple • de
8
2026-09-17 • via Nuitee
M
Markus • solo_traveller • at
9
Top für Kurzurlaub
Pros:

Sehr schönes Stylisches Hotel mit Top Lage. Perfekt für Kurzurlaub. Zimmer Stylisch auf alt getrimmt. Gutes Frühstücksangebot.

2026-09-17 • via Nuitee
A
Andreas • couple • at
8
Pros:

Sehr freundliches Personal sehr gutes Essen

2026-09-17 • via Nuitee
K
Katharina • solo_traveller • de
9
2026-09-16 • via Nuitee
H
Hannjo • solo_traveller • de
9
2026-09-15 • via Nuitee
K
Katharina • solo_traveller • de
8
2026-09-15 • via Nuitee
M
MAR • solo_traveller • es
5
estancia decepcionante
Pros:

UBICACIÓN

Cons:

tener que realizar el autochecking, no disponer de servicio de habitaciones, habitación ruidosa

2026-09-15 • via Nuitee
J
Johannes • couple • de
9
2026-09-14 • via Nuitee
M
Monika • solo_traveller • de
9
Pros:

Das Hotel ist sehr schön und außergewöhnlich eingerichtet. Wir haben uns sehr wohl gefühlt. Die Lage ist perfekt, das Personal war sehr aufmerksam.

Cons:

Es gibt nichts zu kritisieren.

2026-09-13 • via Nuitee
B
Blattmann • couple • ch
9
Es ist ein ganz tolles modernes Hotel, ganz toll eingerichtet ! Tolle Lage 👍🏻
Pros:

Cooles Zimmer, toll eingerichtet 👍🏻 und sehr nettes Personal!

2026-09-13 • via Nuitee