25hours Hotel Altes Hafenamt

Hotels
•
25 hours
9 (2003 reviews)
Osakaallee 12 , Hamburg , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Noise issues
Some staff interactions were negative

Categories

Cleanliness
8.33
General comments on cleanliness were positive, but some noise issues suggest room for improvement.
Service
9.3
Most reviews praised the friendly and helpful staff, despite one negative interaction.
Location
9.34
Consistently highlighted as excellent due to proximity to attractions and public transport.
Room Quality
8.79
Rooms were spacious and nicely designed, but some complaints about lighting and noise were noted.
Amenities
8.82
Amenities such as breakfast and sauna received good remarks, though some areas could be improved.
Value for Money
8.78
Value was perceived positively, though some issues with service impacted overall satisfaction.
Food and Beverage
9.33
Breakfast was frequently described as excellent, with specific mention of variety and quality.
Overall Experience
9.3
Overall experience was very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:50

Property Description

Unique Design and Location
Experience the charm of the uniquely-decorated 25hours Hotel Altes Hafenamt, nestled in Hamburg's HafenCity district since 2016. Just a short stroll away from the picturesque river Elbe and the historic Speicherstadt, immerse yourself in the vibrant surroundings.

Stylish Rooms with Modern Amenities
Indulge in the individually-decorated rooms offering stunning city views, equipped with a flat-screen TV and a private bathroom with complimentary toiletries. Relax and unwind in comfort during your stay.

Wellness and Leisure Facilities
Take advantage of the on-site fitness center, sauna, garden, and terrace, providing the perfect retreat after a day of exploring. For outdoor enthusiasts, the hotel's proximity to cycling routes offers a delightful way to discover the area.

Book now and elevate your Hamburg experience at 25hours Hotel Altes Hafenamt.

Important information:

Please note that guests are recommended to make a reservation for NENI Hamburg.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 28 per day.

Location

Guest Reviews

9
Based on 2003 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
C
Caro van Sinderen • solo_traveller • fr
9
2026-07-11 • via Nuitee
M
Michael • extended_group • de
8
2026-07-10 • via Nuitee
C
Christian • couple • at
9
2026-07-10 • via Nuitee
M
Miriam • family_with_children • ch
8
Gute Zeit insgesamt
Pros:

Tolle Lage, schönes Hotel

Cons:

Service

2026-07-08 • via Nuitee
U
Ute • couple • de
7
Super Lage, tolles Hotelrestaurant
Pros:

Nettes Hotel, mit Neni als Hotelrestaurant, was in toller Küche und einem außergewöhnlichen Frühstück resultiert.
Super gelegen für die Speicherstadt und einen Besuch in der Elbphilharmonie.

Cons:

Wir hatten ein Zimmer unter dem Dach, dass sich wegen der Dachfenster nur schwer belüften und verdunkeln ließ.

2026-07-08 • via Nuitee
D
Dominic • solo_traveller • de
5
Cons:

Keine bzw. kalte Dusche, keine Info im Voraus, keine akzeptable Kompensation.

2026-07-07 • via Nuitee
G
Gabriela • couple • ch
8
Spezielles Hotel im Zentrum an ruhiger Lage.
Pros:

Spezielles Hotel an ruhiger Lage im Zentrum.

Cons:

Parkmöglichkeiten, Lift leider defekt und so mühsam mit Gepäck.

2026-07-07 • via Nuitee
M
Martin • couple • de
9
Sehr entspannter Aufenthalt im 25hours Hafenamt
Pros:

Tolle Inneneinrichtung, sehr gute Lage, fantastisches Frühstück mit einer sehr großen Auswahl! Wir haben auch zu Abendessen im Neni gegessen und es war einfach nur köstlich.

Cons:

Zugang von der Tiefgarage etwas umständlich (am Tag unserer Anreise war der Aufzug defekt), die Anzahl an 25hours Parkplätzen ist begrenzt, man kann aber im Parkhaus im öffentlichen Bereich parken.

2026-07-07 • via Nuitee
J
Juliane • extended_group • de
8
2026-07-06 • via Nuitee
R
Ralf • solo_traveller • de
9
2026-07-06 • via Nuitee
K
Klaus • couple • de
9
Sehr schönes Vintage Hotel mitten in der Speicherstatt
Pros:

Ein sehr schönes Hotel mitten in der Speicherstatt. Die Zimmer haben eine gute Größe und der Vintage Look ist super schön, natürlich nur wenn man das mag.
Die Lage ist toll, man kann vieles zu Fuß machen. Das Frühstück im Hotel ist auch sehr gut.

2026-07-06 • via Nuitee
J
Jean Michel • solo_traveller • ch
9
2026-07-06 • via Nuitee
L
Lena • couple • de
9
2026-07-05 • via Nuitee
S
stefan • extended_group • ch
9
Unglaublich frisches Hafencity Speicherhotel.
Pros:

Lage, Flair und Hilfsbereitschaft.

Cons:

Licht im Badezimmer Spiegel, nur Deko und nicht brauchbar. But design follows function! Always.

2026-07-04 • via Nuitee
S
Stefanie • solo_traveller • de
8
Super zufrieden ‚ gerne wieder
Pros:

Tolle Lage ! Freundliched Team

Cons:

Sehr heiß / Klima hat nur mit minimaler Leistung funktioniert! War aber auch ein extrem heißes WE!

2026-07-03 • via Nuitee
N
Nina • couple • de
9
2026-07-03 • via Nuitee
W
Wim • family_with_children • ch
7
2026-07-03 • via Nuitee
B
Brigitte • solo_traveller • de
9
2026-07-02 • via Nuitee
C
Carmel • couple • il
9
2026-07-02 • via Nuitee
A
Armin • couple • de
9
2026-07-01 • via Nuitee