Sapa Clay House - Mountain Retreat

Hotels
Independent
9.6 (111 reviews)
Lao Chai Village Sa Pa, Sa Pa, Lao Cai , Sa Pa , VN

Facilities

Meeting rooms
Full-service spa
Proposal/romance packages available
Free WiFi
Swimming pool
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Great pool
Luxurious amenities
Cons:
Dirty surroundings
Poor breakfast quality
Room maintenance issues

Categories

Cleanliness
9.09
Surrounding area noted as dirty, impacting overall cleanliness perception.
Service
10
Staff were friendly and helpful, demonstrating good service overall.
Location
9.56
Location described as not optimal due to surrounding dirt and access issues.
Room Quality
10
Rooms described as nicely done but old school, impacting modern appeal.
Amenities
10
Pool and view from the room were praised, enhancing overall amenity experience.
Value for Money
9.6
Value questioned due to certain negatives, particularly in cleanliness.
Food and Beverage
8.55
Breakfast a la carte was not recommended, affecting food rating.
Overall Experience
10
Overall wonderful experience mentioned, aside from noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:55

Property Description

Spa Retreat

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials.

Recreational Activities

If you're looking for recreational opportunities, you'll find an outdoor pool, a steam room, and bicycles to rent.

Convenient Amenities

Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.

When you stay at Sapa Clay House - Mountain Retreat in Sa Pa, you'll be in a regional park, within a 5-minute drive of Sapa Lake and Sapa Market.

Important information:

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

9.6
Based on 111 reviews
Cleanliness: 9.09
Service: 10
Location: 9.56
Room Quality: 10
Amenities: 10
Value for Money: 9.6
Food and Beverage: 8.55
Overall Experience: 10
K
Kalim
6
Pros:

Still, had to write because I don’t want to spoil my holiday. The place itself is amazing staff are attentive, the pool is bliss. And we are only 5 mins from Sa Pa town. What I don’t like is being forced to decide if I having breakfast every day at £9 per day having just come from a 10 hr journey by car from Ha Long Bay. Then the next day being forced to decide, before I’d been into town what activities I’d like to book. I say forced, because the manager presented it as their option is the only bonafide option. After saying yes yes all looks great but I’ll check out town too, we left it. Having met some folks in town I booked a day trek at £20 not the $85 clay house were charging. Short story, I came and told them and boy did that cause a recuse. No no you can’t cancel we already booked, and okay you have good luck with police on private trek. I’d booked the trek through getyourguide and showed them the booking. Anyway, the pool is bliss, has calmed me down. Would stay here again, just be very firm with them from the get go

2025-10-12 via Nuitee
S
Serene partner
10
Pros:

Room has clean linen and towels.
Was kept spotless with 2 daily cleaning and replenishment of water.

Lovely view of the mountain and rice terrace on clear days. Even in the rain the fog makes is magical - simply breathtaking !

Special thanks to the in-house chef for whipping up delicious meals. The freshness of vegetables brings our dinner to a new level.

2025-10-07 via Nuitee
S
Suguna
10
Pros:

Friendly and helpful staff. Wonderful experience. Thank you.

2025-09-25 via Nuitee
M
Markus partner
8
Pros:

Hotel ist sehr klein, das ist durchaus positiv. Zimmer an sich ganz schön gemacht. Aussicht ist wunderschön, der Pool ist ebenfalls super toll gemacht.
Zimmer selbst ist sehr old school eingerichtet, Bad mit Dusche und Badewanne, die jedoch undicht war, was man nach etwas Entspannung am Boden gesehen hat, wo das Wasser quer durch das Bad lief.
Umgebung nicht optimal, sehr schmutzig um das Hotel herum und eigentlich nur mit einem Roller oder Grab zu erreichen.
Frühstück a la Carte aber nicht wirklich lecker, kann ich überhaupt nicht empfehlen.
Personal wirkten wie Kinder, teils ohne Englisch Kenntnisse. Abgesehen vom Manager.
Für den Preis nicht zu empfehlen.

2025-09-25 via Nuitee
J
Joanna partner
10
Pros:

The most wonderful experience staying at Sapa Clay House..is truly is a mountain retreat. After a busy few days we enjoyed the kindness of everyone in this family run retreat. They were so attentive and helpful and spoke English very well. The views from our room were incredible and everything from the bed linen to bathroom amenities are luxurious. Then there is the food made with love from their garden and local goods.
The pool was wonderful to cool off after an enjoyable walk to the local village. I’m so glad we stayed just outside of Sapa town. You must stay here for such an amazing stay

2025-09-11 via Nuitee
K
Kim-Thi family
10
Pros:

I first stayed at Sapa Clayhouse in June 2023 with my son and his girlfriend for 5 unforgettable days. I was completely enchanted by the beauty, peace, and warmth of this place. This time, we returned for a total of 7 nights with family & close friends and somehow, it was even more magical.

From the moment we arrived, everything was perfection. Our room had glorious mountain views that greeted us every morning like a dream. Breakfast was generous and delicious, and we ended up eating every single meal at the hotel restaurant, every dish was cooked to perfection and served with such care.

The staff were exceptional in every way: warm, attentive, and always making us feel like family. Their kindness is something I’ll never forget.

This time, we also got to experience their brand-new Tonkin Spa, a stunning space that blends beautifully into the mountain setting. I booked a massage, and miraculously, my upper back pain (which had been bothering me for months) was completely healed. It was like therapy for the body and soul.

Both times I’ve stayed at Sapa Clayhouse, I’ve left feeling deeply restored, inspired, and full of gratitude. It truly is Heaven on Earth, and I already know I’ll be back again. My heart belongs here🌿💚⛰️

2025-06-26 via Nuitee
B
Betholyn family
10
Pros:

The rustic charm at Sapa Clay House Mountain Resort provides a peaceful escape from the bustling town. The landscaping is beautiful and refreshing.

2025-06-26 via Nuitee
C
Catherine partner
10
Pros:

Staff is just amazing and so friendly. Restaurant out of this world. A little piece of heaven not far from the center town but soooo much better!

2025-05-23 via Nuitee
S
Sarah-Anne family_with_children
10
Pros:

Un hébergement parfait et une famille accueillante et de bons conseils. Nous avons passé 5 jours avec un enfant de 2.5 ans. Le site est magnifique et tranquille, mais à seulement quelques minutes de taxi/Grab de la ville ou du village de Lao Chai pour marché avec un guide. Le déjeuner inclu à la carte était très bon, et le service de restaurant du soir est parfait également. Nous y avons soupé tous les soirs et sans hesitation. Tout est fait avec soins. Ils nous ont conseillé sur les activités. Ils ont également le Tonkin spa en ville que nous avons apprécié, ainsi que le café-terrasse adjacent au spa avec la magnifique vue sur la vallée. Bref, je ne peux que recommander le Sapa Clay House.

2025-05-02 via Nuitee
S
Simone partner
10
Pros:

Sa Pa Clayhouse exceeded our expectations from the fast check-in to the walk into our executive king size room. We woke up to a breathtaking mountain view. It was magical. The signature Rice restaurant dining experience was amazing. Every dish was beautifully prepared. A huge thank you to the team for making our stay unforgettable! The Harveys, Australia

2025-04-17 via Nuitee
S
satoko
10
Pros:

景色が最高。
スタッフも親切。

2025-04-14 via Nuitee
E
Emilie partner
10
Pros:

My husband and I had a fantastic stay at Sapa Clay House - I only wish it had been longer! We slept in one of the bungalows overlooking the rice fields and the view was stunning, even on mornings when there was some fog. The bed was comfortable and the room was unique and charming.

The resort is run by a family, which only adds to the charm. The manager was attentive, helpful, and friendly - he even waited up late for us when our bus was late! He gave us excellent recommendations for activities and food, called us taxis whenever we needed one (and we paid less this way), and was fun to chat to. The whole family was delightful, helpful, and fun to be around. And of course, they had the cutest dog!

I also highly recommend the food at Sapa Clay House. The breakfast was so good that we came back on day for lunch! The ingredients are fresh and local, and we could taste the difference.

Sapa was the highlight of our time in Vietnam and I recommend anyone who visits to spend time at Sapa Clay House!

2025-04-12 via Nuitee
H
Hilary
10
Pros:

This is a truly gorgeous hotel. My room ("Bamboo Hut" is stunning - feels more like a villa than a hut, real luxury, with gorgeous local art. The whole roof is a stunning, hand made tapestry in gorgeous red and golds. There are big windows and a double door that opens - giving you a huge view of the valley. Bathroom has a little flower-bedecked outside space next to it. Really a joy and even better than the photos. The hotel also has gorgeous communal spaces - the infinity pool is as beautiful as it looks in the photos. There are also roof terraces where I saw the most heart-stopping views across the valley at dawn. The hotel is run by a beautiful extended family, and the spirit of love and peace permeate the restaurant and reception areas, while you are left in total peace in your room or on the terraces. The only thing I was disappointed by in this hotel, is that it is right next to a road that's quite noisy with motorbikes. I don't think this will matter for most rooms, but the bamboo huts, which are closest were a little noisy during the day. Everything quietens down though for night time, and the staff mentioned they were working on a bit more sound insultation for these rooms. Otherwise, a truly stunning hotel - you'll be in heaven!

2025-04-04 via Nuitee
M
Meghana
10
Pros:

Excellent staff, beautiful views from the rooms and property

2025-03-12 via Nuitee
C
Cynthia
10
Absolutely Wonderful
Pros:

I can't say enough good things about our stay here. Everyone was friendly, helpful, and professional. I was quite ill while I was there and they went out of their way to make sure I was comfortable and had what I needed to feel better. I highly recommend Sapa Clay House and hope to return one day!

2025-02-23 via Nuitee
B
Betty partner
10
Pros:

Absolute best! The views are unbelievable and being located between Sapa and a Hmong village made for nice walks to both places. We were there during Tet and there were few guests and only 2 staff who were the very best compared to any place I’ve been in the world. Can’t thank Vuong and Huan enough for their kindness, hospitality and fantastic cooking. Highly recommend this place and will tell my friends and family about it.

2025-02-05 via Nuitee
M
Maricel partner
10
Pros:

My dream come true stay! The staff is so personable and welcoming and the property is so gorgeous and calming. It’s only a short grab ride from the restaurant area, but the food on the property is extremely fresh and ALARMINGLY delicious. They used all the veggies and herbs from their garden and anything outsourced is organic. They own the Tonkin Spa, which was the cherry on top to our stay in Sapa. I will definitely come back. It’s worth every penny

2025-01-11 via Nuitee
partner
10
Pros:

친절한 서비스,맛있는음식 추천한다
다시오고싶다

2024-12-21 via Nuitee
D
Dave partner
10
Pros:

The owners could not have been more responsive to every need. If you visit Sa Pa / Fansi Pan, you must stay at the Clay House. I have rarely relaxed to this extent, and the food / drinks were outstanding. The only negative comment about the Clay House, is that we had to leave.

2024-12-16 via Nuitee
M
Margit
8
A nice hotel
Pros:

Nice hotel and staff.

2024-12-09 via Nuitee