Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Good location
Comfortable rooms
Generous breakfast
Cons:
Cleanliness issues
Inconsistent room quality
Shower pressure problems

Categories

Cleanliness
7.58
Several reviews indicated issues with cleanliness, specifically complaints about the shower not being clean and the room being dark and not well-kept.
Service
9.05
Overall positive sentiments about service with multiple mentions of helpful and friendly staff.
Location
9.09
Many reviews praised the hotel's good location nearby main attractions.
Room Quality
8.04
Mixed sentiments with some mentioning comfort while others reported issues such as dark rooms and uncomfortable beds.
Amenities
8.57
Amenities such as breakfast received positive feedback, although some mentioned issues with the pressure of the shower.
Value for Money
9.03
Reviews highlighted good value for money, especially noting the comfort of rooms relative to price.
Food and Beverage
8.08
Breakfasts were generally appreciated, although some reviews indicated dissatisfaction with certain food aspects.
Overall Experience
8.55
General positive sentiment towards staying at the hotel, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:37

Property Description

Luxurious Garden Oasis
Located in Santa Cruz de la Sierra, Buen Retiro Apart Hotel offers a serene garden setting just steps away from major attractions. Enjoy the convenience of room service, a 24-hour front desk, and full-day security during your stay.

Comfortable and Well-Equipped Units
Each unit at the aparthotel features modern amenities such as air conditioning, a flat-screen TV, and free WiFi. Relax in rooms with a private bathroom, shower, and even a patio in selected units. Start your day right with an à la carte breakfast available daily.

Convenient Location for Exploring
With popular landmarks like Metropolitan Cathedral and Gabriel Rene Moreno Autonomous University nearby, Buen Retiro Apart Hotel is the perfect base for sightseeing. Take advantage of the paid airport shuttle service for a hassle-free arrival and departure experience.

Book your stay at Buen Retiro Apart Hotel for a memorable and relaxing getaway in Santa Cruz de la Sierra.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 144 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 8.55
E
Edith • solo_traveller • bo
8
Pros:

La ubicacion excelente para realizar un paseo sin necesidad de transporte

2026-03-14 • via Nuitee
P
Pedro • solo_traveller • es
8
Pros:

Un hotel muy bien situado con una buena relación calidad/precio, tranquilo y con una muy buena atención por parte de las personas del hotel

2026-03-12 • via Nuitee
R
Roxana • solo_traveller • de
9
Super!
Pros:

Das Preis-Leistungs-Verhältnis waren super! Das Personal sehr freundlich und zuvorkommend!

2026-03-05 • via Nuitee
R
Rojas • solo_traveller • py
10
2026-03-04 • via Nuitee
Z
Zamora • solo_traveller • co
10
Pros:

Su relación calidad precio y su ubicación.

2026-02-26 • via Nuitee
T
Tanja • solo_traveller • de
10
Pros:

Das beste Hotel in Zentrumsnähe was es gibt. Die Mitarbeiter sind super nett, kompetent und hilfsbereit, die Zimmer sind groß, sauber, mit bequemen Betten und Klimaanlage. Trotz der Lage ist es nachts ruhig. Und Frühstück gibt es auch - mit Eiern, Pfannkuchen, Obst, Haferflocken. Ich komm nur noch hierher.

2026-02-24 • via Nuitee
S
sameer • couple • sg
10
Very nice stay
Pros:

Excellent helpful and friendly staff. The room was big and comfortable.

2026-02-12 • via Nuitee
F
Fayzaleth • solo_traveller • bo
8
Cerca al centro de la ciudad
Pros:

Estuvo bien

Cons:

Ninguna observación

2026-02-10 • via Nuitee
M
montes • extended_group • ar
8
2026-02-10 • via Nuitee
K
Karina Anahi • solo_traveller • ar
9
2026-01-29 • via Nuitee
F
Fernando • solo_traveller • bo
10
2026-01-23 • via Nuitee
P
Paz • couple • bo
10
Pros:

La atención y ubicación

Cons:

Nada

2026-01-23 • via Nuitee
A
Alejandro • family_with_children • ar
10
Pros:

Muy bueno el desayuno. Excelente la ubicación céntrica. Lo mas destacable fue la atención de todo el personal, siempre dispuestos a asistirnos en lo que necesitábamos, tanto en el hotel y también para conseguirnos movilidad. Todos muy amables.

2026-01-23 • via Nuitee
E
Eduardo • couple • uy
5
Económico pero debe mejorar algunas cosas
Pros:

El colchón

Cons:

La puerta de la habitación y la pared exterior toda de vidrio igual que la del baño, nos dieron un jabón chico para dos personas tres noches

2026-01-22 • via Nuitee
V
Vilmara • solo_traveller • br
9
Ótimo
Pros:

Atendimento

Cons:

Água fria no chuveiro

2026-01-20 • via Nuitee
M
Maurizio • solo_traveller • it
6
Pros:

Colazione buona. Posizione centrale.

Cons:

Il check in era stato concordato alle 6:00, ma la stanza era pronta alle 12:00. La tipologia di stanza era diversa da quella concordata via booking (non era king plus). La stanza era molto rumorosa. In camera non c'era ne una scrivania ne una sedia. Il bagno era piccolo e molto scomodo: non c'era un box doccia/vasca da bagno. Costo troppo alto per la qualità del soggiorno.

2026-01-19 • via Nuitee
M
Marion • solo_traveller • de
8
Gute Unterkunft in Santa Cruz
Pros:

Gutes Preis-Leistungs-Verhältnis, im Stadtzentrum, ruhig, machte einen sicheren Eindruck. Kartenzahlung ohne Zuschlag möglich. Frühstück mit etwas Obst, Kaffee und Milch.

Cons:

Auf den Fotos sah das Zimmer schöner aus, als es letztendlich war.

2026-01-17 • via Nuitee
N
Nassim • couple • ch
9
2026-01-15 • via Nuitee
M
MOTAO • solo_traveller • cn
10
Pros:

很满意

2026-01-13 • via Nuitee
G
Gloria • couple • ar
7
Muy comodo pero…
Pros:

La ubicación y el personal. Gente muy agradable y servicial.

Cons:

La habitación que nos toco tenia un poco de aroma a Humedad y al no tener una ventana que se pueda abrir, no se podia ventilar del todo bien. Pero solo eso

2026-01-13 • via Nuitee