Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Good location
Comfortable rooms
Generous breakfast
Cons:
Cleanliness issues
Inconsistent room quality
Shower pressure problems

Categories

Cleanliness
7.58
Several reviews indicated issues with cleanliness, specifically complaints about the shower not being clean and the room being dark and not well-kept.
Service
9.05
Overall positive sentiments about service with multiple mentions of helpful and friendly staff.
Location
9.09
Many reviews praised the hotel's good location nearby main attractions.
Room Quality
8.04
Mixed sentiments with some mentioning comfort while others reported issues such as dark rooms and uncomfortable beds.
Amenities
8.57
Amenities such as breakfast received positive feedback, although some mentioned issues with the pressure of the shower.
Value for Money
9.03
Reviews highlighted good value for money, especially noting the comfort of rooms relative to price.
Food and Beverage
8.08
Breakfasts were generally appreciated, although some reviews indicated dissatisfaction with certain food aspects.
Overall Experience
8.55
General positive sentiment towards staying at the hotel, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:37

Property Description

Luxurious Garden Oasis
Located in Santa Cruz de la Sierra, Buen Retiro Apart Hotel offers a serene garden setting just steps away from major attractions. Enjoy the convenience of room service, a 24-hour front desk, and full-day security during your stay.

Comfortable and Well-Equipped Units
Each unit at the aparthotel features modern amenities such as air conditioning, a flat-screen TV, and free WiFi. Relax in rooms with a private bathroom, shower, and even a patio in selected units. Start your day right with an à la carte breakfast available daily.

Convenient Location for Exploring
With popular landmarks like Metropolitan Cathedral and Gabriel Rene Moreno Autonomous University nearby, Buen Retiro Apart Hotel is the perfect base for sightseeing. Take advantage of the paid airport shuttle service for a hassle-free arrival and departure experience.

Book your stay at Buen Retiro Apart Hotel for a memorable and relaxing getaway in Santa Cruz de la Sierra.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 166 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 8.55
F
Florencia • family_with_children • ar
9
Pros:

El hotel muy lindo, el personal muy amable te atienden muy bien predispuestos a resolver cualquier inconveniente, volveria sin duda

Cons:

La verdad no tengo queja, muy lindo el servicio del hospedaje

2026-04-27 • via Nuitee
A
Alessio • solo_traveller • it
9
2026-04-23 • via Nuitee
D
Doreen • solo_traveller • de
9
Sauber und gute Lage
Pros:

Es war sauber und gut gelegen. Das Personal war nett und das Frühstück auch ganz gut. Besonders schön fanden wir den Innenhof.

Cons:

Die Dusche war ziemlich kaput, wir dachten auf den ersten Blick, dass sie sehr schmutzig ist. Das war sie zum Glück nicht.

2026-04-11 • via Nuitee
P
Pereira • extended_group • br
10
Ótima localização - boa acomodação. Tudo limpo e organizado.
Pros:

Localização boa. Funcionários muito atenciosos. Como tinha quarto disponível possibilitaram fazer checkin mais cedo o que foi muito importante.

2026-04-09 • via Nuitee
O
Oherdwing • family_with_children • de
8
Sehr gut
Pros:

Ja, sehr sauber

Cons:

Kleine Toiletten 😅

2026-04-08 • via Nuitee
L
Lena • couple • de
7
2026-04-03 • via Nuitee
L
LINETH • couple • bo
10
Pros:

La atención fue maravillosa

Cons:

Todo estuvo bien.

2026-03-28 • via Nuitee
L
LINETH • couple • bo
10
Recomendado
Pros:

La atención es muy buena, fueron muy amables y atentos. Gracias

Cons:

Siempre hay cosas que se pueden mejorar, pero en general todo estuvo bien.

2026-03-28 • via Nuitee
M
Maria Cecilia • solo_traveller • ar
8
2026-03-27 • via Nuitee
G
Geovana • solo_traveller • br
8
Ótimo custo benefício, tudo muito limpo, boas toalhas e roupas de cama, café da manhã bom e com boas opções, além de óti
Pros:

Gostei bastante da roupa de cama e toalhas, que eram macias e boas, e da qualidade do colchão e travesseiros.

2026-03-23 • via Nuitee
N
Nilay Kumar • couple • bd
10
Excellent staying out there
Pros:

This was a fantastic place to stay for longer days.

Cons:

they need to mention that they dont have elevator.

2026-03-22 • via Nuitee
D
Denis • couple • br
10
Pros:

Ficamos por um dia e uma noite e tivemos uma ótima experiência. O local é limpo, confortável, com água quente e cama aconchegante. A localização é excelente, perto de mercado, farmácia e restaurantes.
O café da manhã é muito gostoso e variado, com opções como tostadas, ovos, presunto, queijo, bolo e chá.
Tudo foi agradável para descansar e seguir viagem. Agradecemos à equipe pela hospitalidade!

2026-03-20 • via Nuitee
A
Ana Cecilia • extended_group • br
9
Muito boa opção para quem quer conhecer a parte histórica
Pros:

Éramos um grupo de 4 pessoas e ficamos em 2 espaços, sendo 1 apartamento completo com 2 quartos.
O café é muito bom com boas opções. A localização é excelente, próximo à praça central onde tudo acontece.

Cons:

O outro espaço era de 1 quarto com banheiro não estava tão bom porque havia cheiro de mofo.

2026-03-17 • via Nuitee
E
Edith • solo_traveller • bo
8
Pros:

La ubicacion excelente para realizar un paseo sin necesidad de transporte

2026-03-14 • via Nuitee
P
Pedro • solo_traveller • es
8
Pros:

Un hotel muy bien situado con una buena relación calidad/precio, tranquilo y con una muy buena atención por parte de las personas del hotel

2026-03-12 • via Nuitee
R
Roxana • solo_traveller • de
9
Super!
Pros:

Das Preis-Leistungs-Verhältnis waren super! Das Personal sehr freundlich und zuvorkommend!

2026-03-05 • via Nuitee
R
Rojas • solo_traveller • py
10
2026-03-04 • via Nuitee
Z
Zamora • solo_traveller • co
10
Pros:

Su relación calidad precio y su ubicación.

2026-02-26 • via Nuitee
T
Tanja • solo_traveller • de
10
Pros:

Das beste Hotel in Zentrumsnähe was es gibt. Die Mitarbeiter sind super nett, kompetent und hilfsbereit, die Zimmer sind groß, sauber, mit bequemen Betten und Klimaanlage. Trotz der Lage ist es nachts ruhig. Und Frühstück gibt es auch - mit Eiern, Pfannkuchen, Obst, Haferflocken. Ich komm nur noch hierher.

2026-02-24 • via Nuitee
S
sameer • couple • sg
10
Very nice stay
Pros:

Excellent helpful and friendly staff. The room was big and comfortable.

2026-02-12 • via Nuitee