Four Points Flex by Sheraton Osaka Shinsaibashi

Hotels
•
Marriott
8.8 (2461 reviews)
1-10-10 Nishi Shinsaibashi, Chuo-ku, Osaka, Osaka, 542-0086 , Osaka , JP
81-6-61218280

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Braille or raised signage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Limited breakfast options
Room size may not be suitable for everyone

Categories

Cleanliness
8.64
Room is clean and daily maintenance is done, though some reviews suggest that the room size is small.
Service
9.31
Staff are helpful and speak English. Service is generally perceived positively.
Location
9.85
Excellent location near food places and the underground for transportation.
Room Quality
7.8
Rooms are slightly small and some facilities are worn out.
Amenities
8.83
Offers many amenities, including coffee machines and fruit drinks in the lobby.
Value for Money
9.09
Accommodation felt value for money considering the location and amenities.
Food and Beverage
7.84
Breakfast options are limited and not satisfactory.
Overall Experience
9.01
Overall positive experience despite minor issues with food and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:31

Property Description

Discover the vibrant heart of Osaka at Four Points Flex by Sheraton Osaka Shinsaibashi, where comfort meets convenience.

Stylish Accommodations
Choose from 186 elegantly designed guestrooms, equipped with flat-screen TVs, refrigerators, and free Wi-Fi, ensuring you stay connected and entertained during your visit.

Convenient Amenities
Enjoy a variety of convenient features, including a 24-hour front desk for all your needs, a computer station for business tasks, dry cleaning and laundry services, and a cozy restaurant to satisfy your culinary cravings.

Prime Location
Immerse yourself in Osaka’s lively culture, just a short walk from iconic attractions like Dotonbori, Shinsaibashi-suji Shopping Street, and Amerika-Mura Triangle Park.

Book your unforgettable stay at Four Points Flex by Sheraton Osaka Shinsaibashi today!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 2461 reviews
Cleanliness: 8.64
Service: 9.31
Location: 9.85
Room Quality: 7.8
Amenities: 8.83
Value for Money: 9.09
Food and Beverage: 7.84
Overall Experience: 9.01
P
Pam • couple • au
8
Great time and helpful staff.
Pros:

Great location near Shinsaibashi station.

Cons:

Small space around bed and no space to work out of luggage.

2026-03-12 • via Nuitee
J
Julia • family_with_children • gb
8
Pros:

Location was very convenient.

Cons:

Bed up against the wall on one side. Not enough power sockets. Room was very small, we know that this is the norm in Japan but it was almost too small for 2 people.

2026-03-10 • via Nuitee
M
Masayoshi • solo_traveller • jp
8
2026-03-02 • via Nuitee
J
Joy • solo_traveller • ae
9
2026-03-01 • via Nuitee
Y
YI-JU • extended_group • tw
9
在心齋橋地鐵站7號電梯出口附近，有行李也不怕不方便方便。附近逛街用餐也很方便，而且出口左邊小路有全家右邊有7-11，隨時要買東西都可以。房間雖然小了一些，但不至於行李打不開。
Pros:

地點，大門口有免費咖啡可以自行取用。

Cons:

沒有

2026-02-26 • via Nuitee
K
katherine • couple • au
10
Great hotel in top location
Pros:

Great location

Cons:

Nothing

2026-02-25 • via Nuitee
D
DONG • couple • cn
10
2026-02-24 • via Nuitee
N
Nakia • couple • au
10
2026-02-23 • via Nuitee
N
Nur Aimi Nabilah • couple • my
10
Convenient location and very clean
Pros:

Very close to the train station with few nearby konbini around in case you get very hungry at night. Dotonbori is also a walking distance and situated right smack in the shopping district

Cons:

The room size 😁

2026-02-14 • via Nuitee
H
HARUNA • solo_traveller • jp
8
2026-02-13 • via Nuitee
T
Ting Hsuan • solo_traveller • tw
10
Pros:

很舒服～離市區很近！一樓有咖啡機可以自行使用

Cons:

無

2026-01-31 • via Nuitee
R
Richard • couple • ph
7
2026-01-29 • via Nuitee
W
Wendy • couple • hk
9
overall like this hotel as in great location and near shops
Pros:

very convenient

Cons:

there is no gym

2026-01-25 • via Nuitee
T
Tatiana • solo_traveller • ph
7
Pleasant Stay in Osaka
Pros:

The location is just a short walk to the metro station. There is a nearby convenience store with ATM machines and also restaurants. It is also walking distance to the shopping areas. The guests can do their laundry (wash/dry), and there is a free coffee and tea everyday.

Cons:

Aside from the limited room space, which is all common in Japan, I think as a solo traveler it’s more than enough. Nothing bad about my stay.

2026-01-24 • via Nuitee
E
Elmer john paul • couple • ph
10
Excellent
Pros:

Location is fantastic! Just a few steps away from Shinsaibashi strip and restaurants

2026-01-23 • via Nuitee
E
Elmer john paul • couple • ph
10
2026-01-23 • via Nuitee
Y
Yoshinori • solo_traveller • jp
5
2026-01-19 • via Nuitee
Y
YIWEI • family_with_children • cn
7
2026-01-19 • via Nuitee
M
Milind • solo_traveller • in
9
2026-01-19 • via Nuitee
A
ANGSAER • solo_traveller • cn
10
2026-01-19 • via Nuitee