Four Points Flex by Sheraton Osaka Shinsaibashi

Hotels
•
Marriott
8.8 (2461 reviews)
1-10-10 Nishi Shinsaibashi, Chuo-ku, Osaka, Osaka, 542-0086 , Osaka , JP
81-6-61218280

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Braille or raised signage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Limited breakfast options
Room size may not be suitable for everyone

Categories

Cleanliness
8.64
Room is clean and daily maintenance is done, though some reviews suggest that the room size is small.
Service
9.31
Staff are helpful and speak English. Service is generally perceived positively.
Location
9.85
Excellent location near food places and the underground for transportation.
Room Quality
7.8
Rooms are slightly small and some facilities are worn out.
Amenities
8.83
Offers many amenities, including coffee machines and fruit drinks in the lobby.
Value for Money
9.09
Accommodation felt value for money considering the location and amenities.
Food and Beverage
7.84
Breakfast options are limited and not satisfactory.
Overall Experience
9.01
Overall positive experience despite minor issues with food and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:31

Property Description

Discover the vibrant heart of Osaka at Four Points Flex by Sheraton Osaka Shinsaibashi, where comfort meets convenience.

Stylish Accommodations
Choose from 186 elegantly designed guestrooms, equipped with flat-screen TVs, refrigerators, and free Wi-Fi, ensuring you stay connected and entertained during your visit.

Convenient Amenities
Enjoy a variety of convenient features, including a 24-hour front desk for all your needs, a computer station for business tasks, dry cleaning and laundry services, and a cozy restaurant to satisfy your culinary cravings.

Prime Location
Immerse yourself in Osaka’s lively culture, just a short walk from iconic attractions like Dotonbori, Shinsaibashi-suji Shopping Street, and Amerika-Mura Triangle Park.

Book your unforgettable stay at Four Points Flex by Sheraton Osaka Shinsaibashi today!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 2461 reviews
Cleanliness: 8.64
Service: 9.31
Location: 9.85
Room Quality: 7.8
Amenities: 8.83
Value for Money: 9.09
Food and Beverage: 7.84
Overall Experience: 9.01
N
Nur Aimi Nabilah • couple • my
10
Convenient location and very clean
Pros:

Very close to the train station with few nearby konbini around in case you get very hungry at night. Dotonbori is also a walking distance and situated right smack in the shopping district

Cons:

The room size 😁

2026-02-14 • via Nuitee
H
HARUNA • solo_traveller • jp
8
2026-02-13 • via Nuitee
T
Ting Hsuan • solo_traveller • tw
10
Pros:

很舒服～離市區很近！一樓有咖啡機可以自行使用

Cons:

無

2026-01-31 • via Nuitee
R
Richard • couple • ph
7
2026-01-29 • via Nuitee
W
Wendy • couple • hk
9
overall like this hotel as in great location and near shops
Pros:

very convenient

Cons:

there is no gym

2026-01-25 • via Nuitee
T
Tatiana • solo_traveller • ph
7
Pleasant Stay in Osaka
Pros:

The location is just a short walk to the metro station. There is a nearby convenience store with ATM machines and also restaurants. It is also walking distance to the shopping areas. The guests can do their laundry (wash/dry), and there is a free coffee and tea everyday.

Cons:

Aside from the limited room space, which is all common in Japan, I think as a solo traveler it’s more than enough. Nothing bad about my stay.

2026-01-24 • via Nuitee
E
Elmer john paul • couple • ph
10
Excellent
Pros:

Location is fantastic! Just a few steps away from Shinsaibashi strip and restaurants

2026-01-23 • via Nuitee
E
Elmer john paul • couple • ph
10
2026-01-23 • via Nuitee
M
Milind • solo_traveller • in
9
2026-01-19 • via Nuitee
Y
Yoshinori • solo_traveller • jp
5
2026-01-19 • via Nuitee
A
Akemi • solo_traveller • jp
8
良かった
Pros:

朝食がよかった、ロケーションが便利、町中にあるのに静かだった、マットレスがよかったのか良く眠れた

2026-01-19 • via Nuitee
A
ANGSAER • solo_traveller • cn
10
2026-01-19 • via Nuitee
Y
YIWEI • family_with_children • cn
7
2026-01-19 • via Nuitee
Y
Yoshinori • solo_traveller • jp
5
2026-01-19 • via Nuitee
M
Melvin • solo_traveller • gb
10
2026-01-19 • via Nuitee
Y
YUKA • couple • jp
8
良い
Pros:

出張で2回目の利用

場所よし

全て平均値よりちょい上

Cons:

シャワーカーテンがちょっと臭った

2026-01-19 • via Nuitee
S
Seong Ju • couple • kr
9
Pros:

지하철 신사이바시 역에서 매우 가까워서 편리했음. 시설도 깔끔하고 직원 응대도 훌륭했음. 다만 중국인 관광객 폭주로 가격이 과거에 비해 많이 오른 점이 아쉬웠음.

Cons:

아침식사가 외국인의 입장에서는 조금 아쉬웠음.

2026-01-19 • via Nuitee
A
Akemi • family_with_children • jp
7
Pros:

ロケーションが良かった

2026-01-19 • via Nuitee
V
Vicente • solo_traveller • cl
6
2026-01-19 • via Nuitee
Y
YU-ROU • couple • tw
8
整體還不錯👍
Pros:

離鬧區不遠，附近就有百貨公司、超商可以逛
每天會幫忙協助打掃房間

Cons:

冷氣有時冷有時不冷

2026-01-19 • via Nuitee