Yoko Airport Saigon Hotel

Hotels
•
Independent
7.8 (23 reviews)
43-45 Yen The Street, Ward 2, Tan Binh District, Ho Chi Minh City, 70000 , Ho Chi Minh City , VN
84-786 804648

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Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Safe-deposit box at front desk
Express check-out
Smoke-free property
Express check-in
See all facilities

Review Highlights

Pros:
Very close to the airport / convenient location
Airport shuttle available
Friendly/helpful reception staff (in several reviews)
Clean rooms and pleasant smell noted
Air conditioning and lift present
Reasonable price for some guests
Cons:
Multiple reports of overbooking and cancelled reservations
Long check-in waits and being relocated to other hotels
Payment issues / limited payment options and poor support
Hard mattresses and uncomfortable beds
Rooms without windows or very small rooms
Wi‑Fi not working for at least one guest
Noise issues (other guests, neon lights, poor blackout curtains)

Categories

Cleanliness
9.5
Multiple reviews mention rooms being clean, a very good smell and ‘Чисто’ (clean) — overall cleanliness is consistently positive.
Service
7.5
Mixed service: several reviewers praised friendly/helpful reception staff, shuttle and lift, but there are serious service failures (overbooking, cancelled bookings, long waits, rude interactions and poor payment support) that lower the score.
Location
10
Consistently praised for proximity to the airport (walking distance, shuttle offered) — location is a clear strength.
Room Quality
5.5
Multiple complaints about hard mattresses, very small rooms, no windows, neon lights and old linens — room comfort is notably weak.
Amenities
7.7
Basic amenities present (air conditioning, lift, airport shuttle) but issues reported with Wi‑Fi, lack of bedside lamps and inconsistent payment terminals — mixed but generally adequate.
Value for Money
7.6
Price was noted positively by some reviewers, though several felt the basic rooms and service issues made the stay less good value — slightly above average.
Food and Beverage
7.8
No mentions of food or beverage in reviews; assigned the target overall rating.
Overall Experience
6.8
Overall mixed-to-negative experience driven by overbooking, cancellations and check-in/payment problems despite good location and some friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-02 09:59

Property Description

Escape to Yoko Airport Saigon Hotel, your urban sanctuary in the heart of Ho Chi Minh City.

Relaxation at Your Fingertips Indulge in rejuvenating onsite massages or unwind in the comfort of your air-conditioned room, complete with deep soaking bathtubs and designer toiletries to elevate your relaxation experience.

Culinary Delights Await Savor delectable meals at our hotel restaurant or enjoy the convenience of room service during limited hours, ensuring that your culinary cravings are satisfied without leaving your sanctuary.

Convenience and Comfort With amenities such as complimentary wireless internet access, free valet parking, and express check-in/check-out, every detail has been designed for your comfort and ease.

Book your stay today and experience the perfect blend of luxury and convenience at Yoko Airport Saigon Hotel!

Important information:

Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 23 reviews
Cleanliness: 9.5
Service: 7.5
Location: 10
Room Quality: 5.5
Amenities: 7.7
Value for Money: 7.6
Food and Beverage: 7.8
Overall Experience: 6.8
H
Hanna • solo_traveller • be
5
Disappointment
Cons:

The beds are extremely hard. The most uncomfortable ones in our 2 weeks in Vietnam. The room was nothing like the photos. The paint should be refreshed. The metal doors to the bathroom were full of rust.

2026-07-04 • via Nuitee
V
Van • family_with_children • vn
1
Poor facilities, unacceptable customer service with repeated payment harassment pre-check in.
Pros:

None

Cons:

I stayed at this hotel for one night and was very disappointed. The Superior Twin Room I booked appeared smaller than the pictures on the web; it was uncomfortable. The beds are very hard, making it difficult for my kids to get a good night's sleep. The bathroom was tiny-the distance between the toilet seat and the shower is only about 30cm, making it very cramped. The shower water pressure as also very weak and drained slowly.
The room has two double beds but only two electrical outlets, which were barely enough for charging 4 phones and not sufficient for other devices such as Ipads. There is none mirror in the room and there is no electrical outlet in the bathroom for using a hair dryer.
The biggest issue was the hotel's customer service. Before I even checked in, staff repeatedly texted me demanding payment and threatening to cancel my reservation if I did not pay immediately. This was despite the fact that my booking.com reservation clearly stated that payment would be made upon check-in. I had already informed the total that I would arrive between 4:00pm - 6:00pm, yet the staff continued to texted me multiple times, which felt like harassment.
Overall, the room was uncomfortable, poorly designed, and the pre-arrival customer service was unacceptable. I would not stay at this hotel again and cannot recommend this hotel.

2026-06-18 • via Nuitee
J
Jill Bayno • solo_traveller • sa
5
Beds not comfy
Cons:

Beds are sturdy; the cleaner came to clean our room even with us present inside (like what?)

2026-06-13 • via Nuitee
P
Phuong • family_with_children • vn
6
2026-06-09 • via Nuitee
M
mark • solo_traveller • nz
6
2026-06-03 • via Nuitee
W
Warwick • solo_traveller • au
8
Pros:

Close to airport

Cons:

Flashing hotel sign outside of room

2026-06-02 • via Nuitee
J
Juris • couple • lv
3
Pros:

brokastu nav

Cons:

numura iekārtojums

2026-06-01 • via Nuitee
J
Jessica • couple • gb
1
Book somewhere else
Cons:

I wouldn’t recommend booking here. We were half way to Vietnam on a layover in China when I suddenly got a message saying our booking was cancelled because they overbooked. We had to scramble to rebook something the day we landed which cause unnecessary stress to the trip.

2026-05-28 • via Nuitee
K
Khiet • extended_group • vn
10
2026-05-25 • via Nuitee
X
Xuân Thi • solo_traveller • vn
1
2026-05-23 • via Nuitee
H
Henry • extended_group • nz
10
2026-05-21 • via Nuitee
M
michael • solo_traveller • us
10
Pros:

Air conditioner

Cons:

Area surrounding

2026-05-11 • via Nuitee
G
Giovanni Kusumadewa • solo_traveller • jp
10
Pros:

Very good smell, spacious

2026-05-10 • via Nuitee
A
Acarkol • solo_traveller • au
8
Friendly
Pros:

Staff were friendly and helpful

Cons:

Mattress was hard as a rock

2026-05-06 • via Nuitee
J
julien • solo_traveller • fr
9
2026-04-16 • via Nuitee
A
Anton • couple • ru
7
2026-04-16 • via Nuitee
P
Piotr • solo_traveller • pl
7
2026-04-12 • via Nuitee
J
John • couple • gb
4
I guess for a bed for an oernight stay it is OK but a s part of a holiday, somewhat disappointing.
Pros:

It was not a good room. Other rooms maybe fine.

Cons:

There were no windows in the room. It is alien to us. I have never stayed in a room with no windows.

2026-04-10 • via Nuitee
L
Liudmila • couple • ru
1
Научитесь уважать людей, которые забронировали у вас номер
Pros:

Ничего

Cons:

Я не могу ничего сказать об отеле, так как пока мы летели в самолете нашу бронь просто отменили.

2026-04-08 • via Nuitee
P
Philippe • couple • fr
7
Satisfaction
Pros:

Amabilité acceuil et le prix

Cons:

Bruyant

2026-04-02 • via Nuitee